Charleston County Sheriff?s Office Selects NICE Investigate to Digitally Transform Law Enforcement Operations and Improve Efficiency
October 21, 2021 at 06:30 am EDT
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NICE announced that the Charleston County Sheriff's Office has selected the NICE Investigate Digital Evidence Management solution to improve agency efficiency and justice outcomes by digitally transforming how its investigators collect, analyze and share evidence. NICE Investigate will be deployed across eight investigative units and 200 deputies covering all types of investigations, including criminal investigations, violent crimes, major metro cases, special victims crimes and internet crimes against children. Patrol officers will also have access to NICE Investigate for investigating misdemeanor crimes. Part of the cloud-based NICE Evidencentral platform, NICE Investigate offers law enforcement agencies an end-to-end, scalable CJIS-compliant cloud-based solution for digitally transforming investigations and evidence management. NICE Investigate?s public portal will also provide an easy way for community members to share evidence with investigators. Citizens simply log on and click on a secure link to upload any videos, photos or tips. Members of the public and local businesses can register their video cameras through the portal, allowing investigators to request and receive video (which is automatically virus-checked and transcoded) securely and electronically. The NICE solution will also facilitate intelligence sharing, both within the Sheriff?s Office and with municipal law enforcement partners, by enabling investigators to easily request and share evidence in order to work collaboratively on cases. Additionally, instead of relying on couriers and other manual means, investigators can now share evidence with the solicitor?s office through a fully digital process, resulting in faster discovery, case resolution, and swifter, more transparent justice.
NICE Ltd., formerly NICE-Systems Ltd., is a global enterprise software provider. The Company's segments include Customer Interactions Solutions, and Financial Crime and Compliance Solutions. The Customer Interactions Solutions segment provides data driven insights that enable businesses to deliver personalized experience to customers. The Financial Crime and Compliance Solutions segment provides real time and cross-channel fraud prevention, anti-money laundering, brokerage compliance and enterprise-wide case management. The Company serves contact centers, back office operations and retail branches, covering various industries, including communications, banking, insurance, healthcare, business processes outsourcing (BPO), government, utilities, travel and entertainment. Its Multi-Channel Recording and Interaction Management enables organizations to capture structured and unstructured customer interaction and transaction data from multiple channels.