The following discussion and analysis of our financial condition and results of
operations should be read in conjunction with our condensed consolidated
financial statements and related notes appearing elsewhere in this Quarterly
Report on Form 10-Q and our Annual Report on Form 10-K. As discussed in the
section titled "Forward-Looking Statements," the following discussion and
analysis contains forward-looking statements that involve risks and
uncertainties, as well as assumptions that, if they never materialize or prove
incorrect, could cause our results to differ materially from those expressed or
implied by such forward-looking statements. Factors that could cause or
contribute to these differences include, but are not limited to, those
identified below and those discussed in the section titled "Risk Factors" under
Part II, Item 1A in this Quarterly Report on Form 10-Q and Part I, Item 1A in
our Annual Report on Form 10-K. Our fiscal year ends January 31.
                                    Overview
Okta is the leading independent identity management platform for the enterprise.
The Okta Identity Cloud is powered by our category-defining platform that
enables our customers to securely connect the right people to the right
technologies and services at the right time. Every day, thousands of
organizations and millions of people use Okta to securely access a wide range of
cloud, mobile and web applications, on-premises servers, application program
interfaces ("APIs"), IT infrastructure providers and services from a multitude
of devices. Developers leverage our platform to securely and efficiently embed
identity into the software they build, allowing them to focus on their core
mission. Employees and contractors sign into the Okta Identity Cloud to
seamlessly and securely access the applications they need to do their most
important work. Organizations use our platform to collaborate with their
partners, and to provide their customers with more modern and secure experiences
online and via mobile devices. Given the growth trends in the number of
applications and cloud adoption, and the movement to remote workforces, identity
is becoming the most critical layer of an organization's security. Our approach
to identity allows our customers to simplify and efficiently scale their
security infrastructures across internal IT systems and external customer facing
applications.
As of July 31, 2021, more than 13,050 customers across nearly every industry
used the Okta Identity Cloud to secure and manage identities around the world.
Our customers consist of leading global organizations ranging from the largest
enterprises, to small and medium-sized businesses, universities, non-profits and
government agencies. We also partner with leading application, IT infrastructure
and security vendors through our Okta Integration Network. As of July 31, 2021,
we had over 7,000 integrations with these cloud, mobile and web applications and
IT infrastructure and security vendors.
We employ a Software-as-a-Service ("SaaS") business model, and generate revenue
primarily by selling multi-year subscriptions to our cloud-based offerings. We
focus on acquiring and retaining our customers and increasing their spending
with us through expanding the number of users who access the Okta Identity Cloud
and up-selling additional products. We sell our products directly through our
field and inside sales teams, as well as indirectly through our network of
channel partners, including resellers, system integrators and other distribution
partners. Our subscription fees include the use of our service and our technical
support and management of our platform. We base subscription fees primarily on
the products used and the number of users on our platform. We typically invoice
customers in advance in annual installments for subscriptions to our platform.
Impact of Coronavirus (COVID-19) Pandemic

The extent of the impact of COVID-19 on our future operational and financial
performance remains uncertain and will depend on certain developments, including
the duration and spread of COVID-19 and variants of concern, related public
health measures, the manufacture, distribution, efficacy and public acceptance
of treatments and vaccines, and their impact on the macroeconomy, our current
and prospective customers, employees and vendors. None of these impacts can be
predicted with certainty.

Our revenue is relatively predictable as a result of our subscription-based
business model, which constituted approximately 96% of total revenue for the six
months ended July 31, 2021. Future growth may be impacted by longer sales
cycles, which we have experienced, which in turn, could result in delays in
deals closing, creating near-term headwinds for cash flow, remaining performance
obligations ("RPO") and billings growth as well as potential future impacts on
revenue growth and other key metrics on a trailing basis. While we see risks
associated with more highly impacted companies and industries, we are also
seeing new interest from other organizations, driven by
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rapidly changing work and business environments. As workforces have transitioned
to fully remote and hybrid work models, Zero Trust has become an increasingly
important security model and identity an increasingly critical service.

We believe we will be able to continue to deliver our cloud-based platform and
support to our customers, without compromising our employees' safety. For most
of fiscal 2021, we established mandatory work-from-home procedures for our
global office locations, and our employees had the necessary tools and
technology to remain connected and productive. In addition, in fiscal 2021 we
shifted our customer, employee and industry events, including our annual user
conference to virtual-only formats, resulting in cost savings. We further
experienced cost savings driven by reductions in employee-related expenses as
our sales and marketing activities shifted primarily to an online-only sales
format and our employees shifted to work-from-home procedures. In fiscal 2022,
as the administration of vaccines has increased, we have reopened our offices to
partial capacity, allowing our employees to voluntarily return. We continue to
evaluate our strategy to return to in-person sales formats and experiences for
future annual user conferences, and we expect our future costs to increase.

See Risk Factors for further discussion of the potential impact of COVID-19 and its related public health measures on our business.

Acquisition of Auth0



On May 3, 2021, we completed the acquisition of Auth0. The acquisition date fair
value, net of acquired cash and subject to final adjustments, was approximately
$5,671.0 million, including approximately 19.2 million shares of our Class A
common stock valued at $5,175.6 million, $257.0 million in cash, and assumed
equity awards with an initial fair market value of $238.4 million. In addition,
we issued unvested restricted stock valued at $332.1 million and assumed
unvested equity and restricted cash awards valued at $430.2 million, which are
subject to future vesting and will be recorded as expense over the period the
services are provided. Approximately 5% of the total consideration was held back
by us to secure the indemnification obligations of the Auth0 securityholders
arising during the twelve months following the closing. The estimated
transaction value of approximately $6,500.0 million, as previously announced,
includes restricted stock and assumed equity and restricted cash awards subject
to future vesting and was based on the fixed conversion stock price specified in
the Merger Agreement. Further, the estimated transaction value excludes the
impact of cash acquired and other customary closing purchase price adjustments.
See Note 3 to our condensed consolidated financial statements included elsewhere
in this Quarterly Report on Form 10-Q.

The following discussion and analysis of our results of operations and our
liquidity and capital resources includes the results of operations for Auth0 for
the period from May 3, 2021 through July 31, 2021. For additional information,
including pro forma results of operations for the six months ended July 31, 2021
and 2020 calculated as if Auth0 had been acquired as of February 1, 2020, see
Note 3 to our condensed consolidated financial statements included elsewhere in
this Quarterly Report on Form 10-Q.
                      Components of Results of Operations

Revenue


Subscription Revenue.  Subscription revenue primarily consists of fees for
access to and usage of our cloud-based platform and related support.
Subscription revenue is driven primarily by the number of customers, the number
of users per customer and the products used. We typically invoice customers in
advance in annual installments for subscriptions to our platform.
Professional Services and Other.  Professional services revenue includes fees
from assisting customers in implementing and optimizing the use of our products.
These services include application configuration, system integration and
training services.
We generally invoice customers as the work is performed for time-and-materials
arrangements, and up front for fixed fee arrangements. All professional services
revenue is recognized as the services are performed.
Overhead Allocation and Employee Compensation Costs
We allocate shared costs, such as facilities costs (including rent, utilities
and depreciation on assets shared by all departments), certain information
technology costs and recruiting costs to all departments based on headcount. As
such, allocated shared costs are reflected in each cost of revenue and operating
expense category.
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Employee compensation costs include salaries, bonuses, benefits and stock-based
compensation for each cost of revenue and operating expense category, sales
commissions for sales and marketing and any compensation related taxes.
Cost of Revenue and Gross Margin
Cost of Subscription.  Cost of subscription primarily consists of expenses
related to hosting our services and providing support. These expenses include
employee-related costs associated with our cloud-based infrastructure and our
customer support organization, third-party hosting fees, software and
maintenance costs, outside services associated with the delivery of our
subscription services, amortization expense associated with capitalized
internal-use software and acquired developed technology and allocated overhead.
We intend to continue to invest additional resources in our platform
infrastructure and our platform support organizations. As we continue to invest
in technology innovation, we anticipate that capitalized internal-use software
costs and related amortization may increase. We expect our investment in
technology to expand the capability of our platform enabling us to improve our
gross margin over time. The level and timing of investment in these areas could
affect our cost of subscription revenue in the future.
Cost of Professional Services and Other.  Cost of professional services consists
primarily of employee-related costs for our professional services delivery team,
travel-related costs, allocated overhead and costs of outside services
associated with supplementing our professional services delivery team. The cost
of providing professional services has historically been higher than the
associated revenue we generate.
Gross Margin.  Gross margin is gross profit expressed as a percentage of total
revenue. Our gross margin may fluctuate from period to period as a result of the
timing and amount of investments to expand our hosting capacity, our continued
efforts to build platform support and professional services teams, increased
stock-based compensation expenses, as well as the amortization of costs
associated with capitalized internal-use software and acquired intangible
assets.
Operating Expenses
Research and Development.  Research and development expenses consist primarily
of employee compensation costs and allocated overhead. We believe that continued
investment in our platform is important for our growth. We expect our research
and development expenses will increase in absolute dollars as our business
grows.
Sales and Marketing.  Sales and marketing expenses consist primarily of employee
compensation costs, costs of general marketing and promotional activities,
travel-related expenses, amortization expense associated with acquired customer
relationships (including unbilled and unrecognized contracts yet to be
fulfilled) and trade names and allocated overhead. Commissions earned by our
sales force that are considered incremental and recoverable costs of obtaining a
contract with a customer are deferred and then amortized on a straight-line
basis over a period of benefit that we have determined to be generally
five years. We expect our sales and marketing expenses will increase in absolute
dollars and continue to be our largest operating expense category for the
foreseeable future as we expand our sales and marketing efforts and as we return
to in-person sales formats and experiences for future annual user conferences.
In the short-term, our sales and marketing expenses may increase as a percentage
of our total revenue, however, over time, we expect this percentage to decrease
as our total revenue grows.
General and Administrative.  General and administrative expenses consist
primarily of employee compensation costs for finance, accounting, legal,
information technology and human resources personnel. In addition, general and
administrative expenses include acquisition and integration-related costs,
non-personnel costs, such as legal, accounting and other professional fees,
charitable contributions, and all other supporting corporate expenses, such as
information technology, not allocated to other departments. We expect our
general and administrative expenses will increase in absolute dollars as our
business grows.
Interest and Other, Net
Interest and other, net consists of interest expense, which primarily includes
amortization of debt discount and issuance costs and contractual interest
expense for the Notes, interest income from our investment holdings, gains and
losses from our strategic investments and loss on early extinguishment and
conversion of debt.
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Benefit from Income Taxes
Our benefit from income taxes consists of federal and state income taxes in the
United States and income taxes in certain foreign jurisdictions, and is
determined for interim periods using an estimate of our annual effective tax
rate, adjusted for discrete items occurring in the quarter. The primary
difference between our effective tax rate and the federal statutory rate relates
to the net operating losses in jurisdictions with a valuation allowance against
related deferred tax assets.
                             Results of Operations

The following table sets forth our results of operations for the periods presented in dollars:


                                                    Three Months Ended                      Six Months Ended
                                                         July 31,                               July 31,
                                                 2021                2020               2021                2020
                                                                          (in thousands)
Revenue:
Subscription                                 $  303,121          $ 190,689          $  543,179          $  364,470
Professional services and other                  12,379              9,757              23,327              18,835
Total revenue                                   315,500            200,446             566,506             383,305
Cost of revenue:
Subscription(1)                                  84,457             39,501             136,855              76,658
Professional services and other(1)               16,649             11,646              30,374              22,975
Total cost of revenue                           101,106             51,147             167,229              99,633
Gross profit                                    214,394            149,299             399,277             283,672
Operating expenses:
Research and development(1)                     122,407             53,866             191,270             102,360
Sales and marketing(1)                          198,350             98,322             344,871             202,365
General and administrative(1)                   157,077             42,499             217,257              76,534
Total operating expenses                        477,834            194,687             753,398             381,259
Operating loss                                 (263,440)           (45,388)           (354,121)            (97,587)
Interest expense                                (22,872)           (16,931)            (45,632)            (27,695)
Interest income and other, net                    2,211              3,960               6,566               8,859
Loss on early extinguishment and conversion
of debt                                             (43)            (2,174)               (179)             (2,174)
Interest and other, net                         (20,704)           (15,145)            (39,245)            (21,010)
Loss before benefit from income taxes          (284,144)           (60,533)           (393,366)           (118,597)
Benefit from income taxes                        (7,462)              (433)             (7,452)               (835)
Net loss                                     $ (276,682)         $ (60,100)         $ (385,914)         $ (117,762)

(1) Includes stock-based compensation expense as follows:


                                                        Three Months Ended                     Six Months Ended
                                                             July 31,                              July 31,
                                                     2021                2020               2021               2020
                                                                             (in thousands)
Cost of subscription revenue                     $   13,138          $   5,164          $  20,388          $   9,139
Cost of professional services and other revenue       3,161              2,000              5,503              3,811
Research and development                             53,332             14,953             73,425             26,888
Sales and marketing                                  41,288             13,165             62,354             24,325
General and administrative                           76,795             13,112             90,156             21,959
Total stock-based compensation expense           $  187,714          $  48,394          $ 251,826          $  86,122



                                       35

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The following table sets forth our results of operations for the periods presented as a percentage of our total revenue:


                                              Three Months Ended                Six Months Ended
                                                   July 31,                         July 31,
                                               2021             2020            2021            2020
Revenue
Subscription                                          96  %      95  %                96  %      95  %
Professional services and other                        4          5                    4          5
Total revenue                                        100        100                  100        100
Cost of revenue
Subscription                                          27         20                   24         20
Professional services and other                        5          6                    6          6
Total cost of revenue                                 32         26                   30         26
Gross profit                                          68         74                   70         74
Operating expenses
Research and development                              39         27                   34         27
Sales and marketing                                   63         49                   61         52
General and administrative                            49         21                   38         20
Total operating expenses                             151         97                  133         99
Operating loss                                       (83)       (23)                 (63)       (25)
Interest expense                                      (7)        (8)                  (7)        (7)
Interest income and other, net                         -          2                    1          2
Loss on conversion of debt                             -         (1)                   -         (1)
Interest and other, net                               (7)        (7)                  (6)        (6)
Loss before benefit from income taxes                (90)       (30)                 (69)       (31)
Benefit from income taxes                             (2)         -                   (1)         -
Net loss                                             (88) %     (30) %               (68) %     (31) %



          Comparison of the Three Months Ended July 31, 2021 and 2020
Revenue
                                             Three Months Ended
                                                  July 31,
                                            2021            2020         $ Change       % Change
                                                         (dollars in thousands)
      Revenue:
      Subscription                      $ 303,121       $ 190,689       $ 112,432           59  %

      Professional services and other      12,379           9,757           2,622           27
      Total revenue                     $ 315,500       $ 200,446       $ 115,054           57  %
      Percentage of revenue:
      Subscription                             96  %           95  %
      Professional services and other           4               5
      Total                                   100  %          100  %


Subscription revenue increased by $112.4 million, or 59%, for the three months
ended July 31, 2021 compared to the three months ended July 31, 2020. The
increase was primarily due to the addition of new customers and an increase in
users and sales of additional products to existing customers, as well as the
inclusion of Auth0 revenue in the current period.
                                       36
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Professional services and other revenue increased by $2.6 million, or 27%, for
the three months ended July 31, 2021 compared to the three months ended July 31,
2020. The increase in professional services revenue was primarily related to an
increase in implementation and other services associated with growth in the
number of new customers purchasing our subscription services, as well as the
inclusion of Auth0 revenue in the current period.
The business combination with Auth0 contributed approximately $37.6 million in
total revenue for the period from May 3, 2021 through July 31, 2021.
Cost of Revenue, Gross Profit and Gross Margin
                                             Three Months Ended
                                                  July 31,
                                            2021            2020         $ Change      % Change
                                                         (dollars in thousands)
      Cost of revenue:
      Subscription                      $  84,457       $  39,501       $ 44,956          114  %
      Professional services and other      16,649          11,646          5,003           43
      Total cost of revenue             $ 101,106       $  51,147       $ 49,959           98  %
      Gross profit                      $ 214,394       $ 149,299       $ 65,095           44  %
      Gross margin:
      Subscription                             72  %           79  %
      Professional services and other         (34)            (19)
      Total gross margin                       68              74


Cost of subscription revenue increased by $45.0 million, or 114%, for the three
months ended July 31, 2021 compared to the three months ended July 31, 2020,
primarily due to an increase of $21.7 million in employee compensation costs
related to higher headcount to support the growth in our subscription services,
including the Auth0 acquisition, an increase in amortization of acquired
developed technology of $8.5 million in connection with the Auth0 acquisition,
an increase of $7.5 million in third-party hosting costs as we expanded capacity
to support our growth and an increase of $3.0 million in software license costs.
Our gross margin for subscription revenue decreased to 72% for the three months
ended July 31, 2021 from 79% during the three months ended July 31, 2020
primarily due to the inclusion of Auth0 revenue, which carries a higher relative
cost and lower gross margin as well as an increase in amortization of acquired
developed technology in connection with the Auth0 acquisition. While our gross
margin for subscription revenue may fluctuate in the near-term as we invest in
our growth, we expect our subscription revenue gross margin to improve over the
long-term as we achieve additional economies of scale.
Cost of professional services and other revenue increased by $5.0 million, or
43%, for the three months ended July 31, 2021, compared to the three months
ended July 31, 2020, due to an increase of $4.0 million in employee compensation
costs related to increased headcount, including the Auth0 acquisition.
Our gross margin for professional services and other revenue decreased to (34)%
for the three months ended July 31, 2021 from (19)% during the three months
ended July 31, 2020 and includes Auth0.
Operating Expenses
Research and Development Expenses
                                         Three Months Ended
                                              July 31,
                                         2021           2020         $ Change      % Change
                                                     (dollars in thousands)
          Research and development   $ 122,407       $ 53,866       $ 68,541          127  %
          Percentage of revenue             39  %          27  %

Research and development expenses increased $68.5 million, or 127%, for the three months ended July 31, 2021 compared to the three months ended July 31, 2020. The increase was primarily due to an increase of $60.5


                                       37
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million in employee compensation costs related to higher headcount, including
the Auth0 acquisition, as well as an increase of $2.4 million in research and
design expenses.
Sales and Marketing Expenses
                                       Three Months Ended
                                            July 31,
                                       2021           2020         $ Change       % Change
                                                    (dollars in thousands)
           Sales and marketing     $ 198,350       $ 98,322       $ 100,028          102  %
           Percentage of revenue          63  %          49  %


Sales and marketing expenses increased $100.0 million, or 102%, for the three
months ended July 31, 2021 compared to the three months ended July 31, 2020
primarily due to an increase of $61.6 million in employee compensation costs
related to higher headcount, including the Auth0 acquisition, an increase in
marketing and event costs of $18.6 million primarily due to increases in demand
generation programs, advertising, and brand awareness efforts aimed at acquiring
new customers, an increase in amortization expense of $9.9 million for acquired
customer relationships and trade names in connection with the Auth0 acquisition
incurred in the three months ended July 31, 2021, but not in the three months
ended July 31, 2020, and increased allocations from general and administrative
expenses of $5.3 million due to higher headcount and the inclusion of Auth0. We
expect sales and marketing expenses will increase in absolute dollars and may
increase as a percentage of total revenue in future periods as we invest in
acquiring new customers for both Okta and Auth0 products.
General and Administrative Expenses
                                 Three Months Ended
                                      July 31,
                                 2021           2020         $ Change       % Change
                                              (dollars in thousands)
General and administrative   $ 157,077       $ 42,499       $ 114,578          270  %
Percentage of revenue               49  %          21  %


General and administrative expenses increased $114.6 million, or 270%, for the
three months ended July 31, 2021 compared to the three months ended July 31,
2020 primarily due to an increase of $77.1 million in employee compensation
costs primarily related to higher headcount to support our continued growth,
including the Auth0 acquisition, and an increase of $27.7 million due to
acquisition and integration-related costs incurred in the three months ended
July 31, 2021, but not in the three months ended July 31, 2020. The increase in
employee compensation costs includes $33.8 million in one-time stock-based
compensation expense relating to accelerated vesting of equity awards for
certain Auth0 employees in the three months ended July 31, 2021.

Interest and Other, Net
                                                         Three Months Ended
                                                              July 31,
                                                      2021                2020             $ Change             % Change
                                                                            (dollars in thousands)
Interest expense                                  $  (22,872)         $  (16,931)           (5,941)                    35  %
Interest income and other, net                         2,211               3,960            (1,749)                   (44)
Loss on early extinguishment and conversion of
debt                                                     (43)             (2,174)            2,131                    (98)
Interest and other, net                           $  (20,704)         $  (15,145)         $ (5,559)                    37  %


Interest expense increased $5.9 million, or 35%, for the three months ended
July 31, 2021 compared to the three months ended July 31, 2020 primarily due to
an increase of $6.4 million for the 2026 Notes, partially offset by a decrease
of $0.8 million for the 2023 Notes, due to the Second Partial Repurchase of 2023
Notes and other conversion activity.
                                       38
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Interest income and other, net decreased $1.7 million, or (44)%, for the three
months ended July 31, 2021 compared to the three months ended July 31, 2020,
primarily due to a decrease of $2.2 million in interest income resulting from
lower interest rates, partially offset by a realized gain and unrealized
adjustments in the carrying value of our strategic investments totaling $2.4
million incurred in the three months ended July 31, 2021 but not in the three
months ended July 31, 2020.
Loss on early extinguishment and conversion of debt decreased $2.1 million or
(98.0)% for the three months ended July 31, 2021 compared to the three months
ended July 31, 2020 due to the Second Partial Repurchase of 2023 Notes which
occurred in the three months ended July 31, 2020 but not in the three months
ended July 31, 2021.
           Comparison of the Six Months Ended July 31, 2021 and 2020
Revenue
                                              Six Months Ended
                                                  July 31,
                                            2021            2020         $ Change       % Change
                                                         (dollars in thousands)
      Revenue:
      Subscription                      $ 543,179       $ 364,470       $ 178,709           49  %
      Professional services and other      23,327          18,835           4,492           24
      Total revenue                     $ 566,506       $ 383,305       $ 183,201           48  %
      Percentage of revenue:
      Subscription                             96  %           95  %
      Professional services and other           4               5
      Total                                   100  %          100  %


Subscription revenue increased by $178.7 million, or 49%, for the six months
ended July 31, 2021 compared to the six months ended July 31, 2020. The increase
was primarily due to the addition of new customers as well as an increase in
users and sales of additional products to existing customers, as well as the
inclusion of Auth0 revenue in the current period.
Professional services and other revenue increased by $4.5 million, or 24%, for
the six months ended July 31, 2021 compared to the six months ended July 31,
2020. The increase in professional services revenue was primarily related to an
increase in implementation and other services associated with growth in the
number of new customers purchasing our subscription services, as well as the
inclusion of Auth0 revenue in the current period.
The business combination with Auth0 contributed approximately $37.6 million in
total revenue for the period from May 3, 2021 through July 31, 2021.
Cost of Revenue, Gross Profit and Gross Margin
                                              Six Months Ended
                                                  July 31,
                                            2021            2020         $ Change       % Change
                                                         (dollars in thousands)
      Cost of revenue:
      Subscription                      $ 136,855       $  76,658       $  60,197           79  %
      Professional services and other      30,374          22,975           7,399           32
      Total cost of revenue             $ 167,229       $  99,633       $  67,596           68  %
      Gross profit                      $ 399,277       $ 283,672       $ 115,605           41  %
      Gross margin:
      Subscription                             75  %           79  %
      Professional services and other         (30)            (22)
      Total gross margin                       70              74


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Cost of subscription revenue increased by $60.2 million, or 79%, for the six
months ended July 31, 2021 compared to the six months ended July 31, 2020,
primarily due to an increase of $31.9 million in employee compensation costs
related to higher headcount to support the growth in our subscription services,
including the Auth0 acquisition, an increase of $9.6 million in third-party
hosting costs as we expanded capacity to support our growth, an increase in
amortization of acquired developed technology of $8.5 million in connection with
the Auth0 acquisition and an increase of $4.6 million in software license costs.
Our gross margin for subscription revenue decreased to 75% from 79% during the
six months ended July 31, 2021 compared to the six months ended July 31, 2020
primarily due to the inclusion of Auth0 revenue, which carries a higher relative
cost and lower gross margin as well as an increase in amortization of acquired
developed technology in connection with the Auth0 acquisition. While our gross
margins for subscription revenue may fluctuate in the near-term as we invest in
our growth, we expect our subscription revenue gross margin to improve over the
long-term as we achieve additional economies of scale.
Cost of professional services and other revenue increased by $7.4 million, or
32%, for the six months ended July 31, 2021, compared to the six months ended
July 31, 2020, due to an increase of $6.0 million in employee compensation costs
related to higher headcount, including the Auth0 acquisition.
Our gross margin for professional services and other revenue decreased to (30)%
during the six months ended July 31, 2021 from (22)% during the six months ended
July 31, 2020 and includes Auth0.
Operating Expenses
Research and Development Expenses
                                           Six Months Ended
                                               July 31,
                                         2021            2020         $ Change      % Change
                                                      (dollars in thousands)

          Research and development   $ 191,270       $ 102,360       $ 88,910           87  %
          Percentage of revenue             34  %           27  %


Research and development expenses increased $88.9 million, or 87%, for the six
months ended July 31, 2021 compared to the six months ended July 31, 2020. The
increase was primarily due to an increase of $77.6 million in employee
compensation costs related to higher headcount, including the Auth0 acquisition,
an increase of $4.0 million in research and design expenses, and increased
allocations from general and administrative expenses of $3.7 million due to
higher headcount and the inclusion of Auth0.
Sales and Marketing Expenses
                                         Six Months Ended
                                             July 31,
                                       2021            2020         $ Change       % Change
                                                    (dollars in thousands)
           Sales and marketing     $ 344,871       $ 202,365       $ 142,506           70  %
           Percentage of revenue          61  %           52  %


Sales and marketing expenses increased $142.5 million, or 70%, for the six
months ended July 31, 2021, compared to the six months ended July 31, 2020
primarily due to an increase of $88.8 million in employee compensation costs
related to headcount growth, including the Auth0 acquisition, an increase in
marketing and event costs of $32.1 million primarily due to increases in demand
generation programs, advertising and brand awareness efforts aimed at acquiring
new customers, as well as higher production and advertising costs for our
virtual format annual customer conference, an increase in amortization expense
of $9.9 million for acquired customer relationships and trade names in
connection with the Auth0 acquisition incurred in the six months ended July 31,
2021, but not in the six months ended July 31, 2020 and increased allocations
from general and administrative expenses of $7.9 million due to headcount growth
and the inclusion of Auth0. We expect sales and marketing expenses will increase
in absolute dollars and may increase as a percentage of total revenue in future
periods as we invest in acquiring new customers for both Okta and Auth0
products.
                                       40
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General and Administrative Expenses


                                           Six Months Ended
                                               July 31,
                                          2021           2020         $ Change       % Change
                                                       (dollars in thousands)

General and administrative $ 217,257 $ 76,534 $ 140,723 184 %


         Percentage of revenue               38  %          20  %


General and administrative expenses increased $140.7 million, or 184%, for the
six months ended July 31, 2021 compared to the six months ended July 31, 2020.
The increase was primarily due to an increase of $89.5 million in employee
compensation costs related to higher headcount to support our continued growth,
including the Auth0 acquisition, an increase of $34.8 million due to acquisition
and integration-related costs incurred in the six months ended July 31, 2021,
but not in the six months ended July 31, 2020, an increase in consulting
expenses of $3.5 million and an increase in software license costs of $3.4
million. The increase in employee compensation costs includes $33.8 million in
one-time stock-based compensation expense relating to accelerated vesting of
equity awards for certain Auth0 employees in the six months ended July 31, 2021.
Interest and Other, Net
                                                          Six Months Ended
                                                              July 31,
                                                      2021                2020              $ Change             % Change
                                                                            (dollars in thousands)
Interest expense                                  $  (45,632)         $  (27,695)         $ (17,937)                    65  %
Interest income and other, net                         6,566               8,859             (2,293)                   (26)
Loss on early extinguishment and conversion of
debt                                                    (179)             (2,174)             1,995                    (92)
Interest and other, net                           $  (39,245)         $  (21,010)         $ (18,235)                    87  %


Interest expense increased $17.9 million, or 65%, for the six months ended July
31, 2021 compared to the six months ended July 31, 2020, due to an increase of
$19.1 million for the 2026 Notes issued in June 2020, partially offset by a
decrease of $2.0 million for the 2023 Notes, due to the Second Partial
Repurchase of 2023 Notes and other conversion activity.
Interest income and other, net decreased $2.3 million, or (26)%, for the six
months ended July 31, 2021 compared to the six months ended July 31, 2020,
primarily due to a decrease of $5.5 million in interest income resulting from
lower interest rates, partially offset by a realized gain and unrealized
adjustments in the carrying value of our strategic investments totaling $5.3
million incurred in the six months ended July 31, 2021 but not in the six months
ended July 31, 2020.
Loss on early extinguishment and conversion of debt decreased $2.0 million, or
(92)%, for the six months ended July 31, 2021 compared to the six months ended
July 31, 2020 due to the Second Partial Repurchase of 2023 Notes which occurred
in the six months ended July 31, 2020 but not in the six months ended July 31,
2021.

                              Key Business Metrics
We review a number of operating and financial metrics, including the following
key metrics, to evaluate our business, measure our performance, identify trends
affecting our business, formulate business plans, and make strategic decisions.
                                       41
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                                                                           As of July 31,
                                                                      2021                 2020
                                                                       (dollars in thousands)
Customers with annual contract value ("ACV") above $100,000            2,610                1,685

Dollar-based net retention rate for the trailing 12 months ended 124 %

               121  %
Current remaining performance obligations                        $ 1,098,465          $   684,515
Remaining performance obligations                                $ 2,236,396          $ 1,426,722



                                       Three Months Ended             Six Months Ended
                                            July 31,                      July 31,
                                      2021           2020           2021           2020
                                                        (in thousands)
           Calculated billings     $ 362,358      $ 198,083      $ 726,388      $ 407,588


Total Customers and Number of Customers with Annual Contract Value Above
$100,000
As of July 31, 2021, we had over 13,050 customers on our platform. We believe
that our ability to increase the number of customers on our platform is an
indicator of our market penetration, the growth of our business, and our
potential future business opportunities. Increasing awareness of our platform
and capabilities, coupled with the mainstream adoption of cloud technology, has
expanded the diversity of our customer base to include organizations of all
sizes across all industries. Over time, larger customers have constituted a
greater share of our total revenue, which has contributed to an increase in
average revenue per customer. The number of customers who have greater than
$100,000 in annual contract value ("ACV") with us was 2,610 and 1,685 as of
July 31, 2021 and 2020, respectively. We expect this trend to continue as larger
enterprises recognize the value of our platform and replace their legacy
identity access management ("IAM") infrastructure. We define a customer as a
separate and distinct buying entity, such as a company, an educational or
government institution, or a distinct business unit of a large company that has
an active contract with us or one of our partners to access our platform. For
purposes of determining our customer count, we do not include customers that use
our platform under self-service arrangements only.
Dollar-Based Net Retention Rate
Our ability to generate revenue is dependent upon our ability to maintain our
relationships with our customers and to increase their utilization of our
platform. We believe we can achieve these goals by focusing on delivering value
and functionality that enables us to both retain our existing customers and
expand the number of users and products used within an existing customer. We
assess our performance in this area by measuring our Dollar-Based Net Retention
Rate. Our Dollar-Based Net Retention Rate measures our ability to increase
revenue across our existing customer base through expansion of users and
products associated with a customer as offset by churn and contraction in the
number of users and/or products associated with a customer.
Our Dollar-Based Net Retention Rate is based upon our ACV which is calculated
based on the terms of that customer's contract and represents the total
contracted annual subscription amount as of that period end. We calculate our
Dollar-Based Net Retention Rate as of a period end by starting with the ACV from
all customers as of twelve months prior to such period end ("Prior Period ACV").
We then calculate the ACV from these same customers as of the current period end
("Current Period ACV"). Current Period ACV includes any upsells and is net of
contraction or churn over the trailing twelve months but excludes ACV from new
customers in the current period. We then divide the Current Period ACV by the
Prior Period ACV to arrive at our Dollar-Based Net Retention Rate. Our
Dollar-Based Net Retention Rate is inclusive of ACV from self-service customers.
Our strong Dollar-Based Net Retention Rate is primarily attributable to gross
retention, an expansion of users and upselling additional products within our
existing customers. Larger enterprises often implement a limited initial
deployment of our platform before increasing their deployment on a broader
scale.
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Remaining Performance Obligations (RPO)
RPO represent all future, non-cancelable, contracted revenue under our
subscription contracts with customers that has not yet been recognized,
inclusive of deferred revenue that has been invoiced and non-cancelable amounts
that will be invoiced and recognized as revenue in future periods. Current RPO
represents the portion of RPO expected to be recognized during the next 12
months. RPO fluctuates due to a number of factors, including the timing,
duration and dollar amount of customer contracts.
Calculated Billings
Calculated billings represent our total revenue plus the change in deferred
revenue, net of acquired deferred revenue, and less the change in unbilled
receivables, net of acquired unbilled receivables, in the period. Calculated
billings in any particular period reflect sales to new customers plus
subscription renewals and upsells to existing customers, and represent amounts
invoiced for subscription, support and professional services. We typically
invoice customers in advance in annual installments for subscriptions to our
platform.
Calculated billings increased 83% in the three months ended July 31, 2021 over
the three months ended July 31, 2020, and increased 78% in the six months ended
July 31, 2021 over the six months ended July 31, 2020. We implemented
operational changes to our billings process in the six months ended July 31,
2021 pursuant to which we billed customers earlier than we would have under our
historical billing practices. These changes had a favorable effect on billings
in the three and six months ended July 31, 2021. Absent the impact of the
billings process changes, Calculated billings would have grown 74%
year-over-year in the three months ended July 31, 2021 and 57% year-over-year in
the six months ended July 31, 2021, respectively. As our Calculated billings
continue to grow in absolute terms, we expect our Calculated billings growth
rate to trend down over time. See the section titled "Non-GAAP Financial
Measures" for additional information and a reconciliation of Calculated billings
to total revenue.
Non-GAAP Financial Measures
In addition to our results determined in accordance with U.S. generally accepted
accounting principles, or GAAP, we believe the following non-GAAP measures are
useful in evaluating our operating performance. We use the below referenced
non-GAAP financial information, collectively, to evaluate our ongoing operations
and for internal planning and forecasting purposes. We believe that non-GAAP
financial information, when taken collectively with GAAP financial measures, may
be helpful to investors because it provides consistency and comparability with
past financial performance, and assists in comparisons with other companies,
some of which use similar non-GAAP financial information to supplement their
GAAP results. The non-GAAP financial information is presented for supplemental
informational purposes only, and should not be considered a substitute for
financial information presented in accordance with GAAP, and may be different
from similarly-titled non-GAAP measures used by other companies. The principal
limitation of these non-GAAP financial measures is that they exclude significant
expenses that are required by GAAP to be recorded in our financial statements.
In addition, they are subject to inherent limitations as they reflect the
exercise of judgment by our management about which expenses are excluded or
included in determining these non-GAAP financial measures. A reconciliation is
provided below for each non-GAAP financial measure to the most directly
comparable financial measure stated in accordance with GAAP. Investors are
encouraged to review the related GAAP financial measures and the reconciliation
of these non-GAAP financial measures to their most directly comparable GAAP
financial measures, and not to rely on any single financial measure to evaluate
our business.
                                       43
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Non-GAAP Gross Profit and Non-GAAP Gross Margin
We define Non-GAAP gross profit and Non-GAAP gross margin as GAAP gross profit
and GAAP gross margin, adjusted for stock-based compensation expense included in
cost of revenue, amortization of acquired intangibles and acquisition and
integration-related expenses.
                                                      Three Months Ended                     Six Months Ended
                                                           July 31,                              July 31,
                                                    2021               2020               2021               2020
                                                                       (dollars in thousands)
Gross profit                                    $ 214,394          $ 149,299          $ 399,277          $ 283,672
Add:
Stock-based compensation expense included in
cost of revenue                                    16,299              7,164             25,891             12,950

Amortization of acquired intangibles               10,128              1,594             11,721              3,187
Acquisition and integration-related expenses(1)       658                  -                658                  -
Non-GAAP gross profit                           $ 241,479          $ 158,057          $ 437,547          $ 299,809
Gross margin                                           68  %              74  %              70  %              74  %
Non-GAAP gross margin                                  77  %              79  %              77  %              78  %


(1)  Acquisition and integration-related expenses include transaction costs and
other non-recurring incremental costs incurred through the one-year anniversary
of transaction close.
Non-GAAP Operating Income (Loss) and Non-GAAP Operating Margin
We define Non-GAAP operating income (loss) and Non-GAAP operating margin as GAAP
operating loss and GAAP operating margin, adjusted for stock-based compensation
expense, non-cash charitable contributions, amortization of acquired intangibles
and acquisition and integration-related expenses.

                                                       Three Months Ended                      Six Months Ended
                                                            July 31,                               July 31,
                                                    2021                2020               2021                2020
                                                                        (dollars in thousands)
Operating loss                                  $ (263,440)         $ (45,388)         $ (354,121)         $ (97,587)
Add:
Stock-based compensation expense                   187,714             48,394             251,826             86,122

Non-cash charitable contributions                    1,639              1,881               3,663              2,417
Amortization of acquired intangibles                19,998              1,594              21,591              3,187
Acquisition and integration-related expenses(1)     29,550                  -              36,604                  -
Non-GAAP operating income (loss)                $  (24,539)         $   6,481          $  (40,437)         $  (5,861)
Operating margin                                       (83) %             (23) %              (63) %             (25) %
Non-GAAP operating margin                               (8) %               3  %               (7) %              (2) %


(1)  Acquisition and integration-related expenses include transaction costs and
other non-recurring incremental costs incurred through the one-year anniversary
of transaction close.
Non-GAAP Net Income (Loss), Non-GAAP Net Margin and Non-GAAP Net Income (Loss)
Per Share, Basic and Diluted
We define Non-GAAP net income (loss) and Non-GAAP net margin as GAAP net loss
and GAAP net margin, adjusted for stock-based compensation expense, non-cash
charitable contributions, amortization of acquired intangibles, acquisition and
integration-related expenses, amortization of debt discount and debt issuance
costs and loss on early extinguishment and conversion of debt.
We define Non-GAAP net income (loss) per share, basic, as Non-GAAP net income
(loss) divided by GAAP weighted-average shares used to compute net loss per
share, basic and diluted.
                                       44
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We define Non-GAAP net income (loss) per share, diluted, as Non-GAAP net income
(loss) divided by GAAP weighted-average shares used to compute net loss per
share, basic and diluted adjusted for the potentially dilutive effect of (i)
employee equity incentive plans, excluding the impact of unrecognized
stock-based compensation expense, and (ii) convertible senior notes outstanding
and related warrants. In addition, Non-GAAP net income (loss) per share,
diluted, includes the anti-dilutive impact of our note hedge and capped call
agreements on convertible senior notes outstanding. Accordingly, we did not
record any adjustments to Non-GAAP net income (loss) for the potential impact of
the convertible senior notes outstanding under the if-converted method.
                                                      Three Months Ended                      Six Months Ended
                                                           July 31,                               July 31,
                                                   2021                2020               2021                2020
                                                                        (dollars in thousands)
Net loss                                       $ (276,682)         $ (60,100)         $ (385,914)         $ (117,762)
Add:
Stock-based compensation expense                  187,714             48,394             251,826              86,122

Non-cash charitable contributions                   1,639              1,881               3,663               2,417
Amortization of acquired intangibles               19,998              1,594              21,591               3,187
Acquisition and integration-related
expenses(1)                                        29,550                  -              36,604                   -
Amortization of debt discount and debt
issuance costs                                     21,449             15,973              42,780              26,330
Loss on early extinguishment and conversion of
debt                                                   43              2,174                 179               2,174
Non-GAAP net income (loss)                     $  (16,289)         $   9,916          $  (29,271)         $    2,468

Net margin                                            (88) %             (30) %              (68) %              (31) %
Non-GAAP net margin                                    (5) %               5  %               (5) %                1  %

Weighted-average shares used to compute net
income (loss) per share, basic and diluted        151,357            126,319             141,720             124,922
Non-GAAP weighted-average effect of
potentially dilutive securities                         -             15,936                   -              16,281
Non-GAAP weighted-average shares used to
compute non-GAAP net income (loss) per share,
diluted                                           151,357            142,255             141,720             141,203

Net loss per share, basic and diluted          $    (1.83)         $   (0.48)         $    (2.72)         $    (0.94)
Non-GAAP net income (loss) per share, basic    $    (0.11)         $    0.08          $    (0.21)         $     0.02
Non-GAAP net income (loss) per share, diluted  $    (0.11)         $    0.07          $    (0.21)         $     0.02


(1)  Acquisition and integration-related expenses include transaction costs and
other non-recurring incremental costs incurred through the one-year anniversary
of transaction close.


                                       45

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Free Cash Flow and Free Cash Flow Margin
We define Free cash flow as net cash provided by operating activities, less cash
used for purchases of property and equipment, net of sales proceeds, and
capitalized internal-use software costs. Free cash flow margin is calculated as
Free cash flow divided by total revenue.
                                                   Three Months Ended                        Six Months Ended
                                                        July 31,                                 July 31,
                                               2021                 2020                2021                 2020
                                                                     (dollars in thousands)
Net cash provided by (used in) operating
activities                                 $   (2,608)         $    10,930          $   53,467          $    49,627
Less:
Purchases of property and equipment              (775)              (2,739)             (4,034)             (10,669)
Capitalization of internal-use software
costs                                            (368)              (1,326)               (378)              (2,326)

Free cash flow                             $   (3,751)         $     6,865          $   49,055          $    36,632
Net cash used in investing activities      $ (463,466)         $  (722,865)         $ (311,561)         $  (672,261)
Net cash provided by financing activities  $   33,054          $ 1,047,080          $   49,233          $ 1,061,247
Free cash flow margin                              (1) %                 3  %                9  %                10  %


Calculated Billings We define Calculated billings as total revenue plus the change in deferred revenue, net of acquired deferred revenue, and less the change in unbilled receivables, net of acquired unbilled receivables, in the period.


                                                  Three Months Ended             Six Months Ended
                                                       July 31,                      July 31,
                                                 2021           2020           2021           2020
                                                                   (in thousands)
 Total revenue                                $ 315,500      $ 200,446      $ 566,506      $ 383,305
 Add:
 Deferred revenue (end of period)               737,297        396,820      

737,297 396,820

Unbilled receivables (beginning of period) 894 1,121

2,604 1,026


 Acquired unbilled receivables                    2,327              -          2,327              -

Less:


 Unbilled receivables (end of period)            (3,409)        (2,113)     

(3,409) (2,113)

Deferred revenue (beginning of period) (624,912) (398,191)


 (513,598)      (371,450)
 Acquired deferred revenue                      (65,339)             -        (65,339)             -
 Calculated billings                          $ 362,358      $ 198,083      $ 726,388      $ 407,588



                        Liquidity and Capital Resources
As of July 31, 2021, our principal sources of liquidity were cash, cash
equivalents and short-term investments totaling $2,468.9 million, which were
held for working capital and general corporate purposes, including potential
future acquisition activity. Our cash equivalents and investments consisted
primarily of U.S. treasury securities, money market funds and corporate debt
securities. Historically, we have generated significant operating losses and
both positive and negative cash flows from operations as reflected in our
accumulated deficit and condensed consolidated statements of cash flows. We
expect to continue to incur operating losses and cash flows from operations that
may fluctuate between positive and negative amounts for the foreseeable future.
                                       46
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In February 2018, we completed our private offering of the 2023 Notes due on
February 15, 2023 and received aggregate proceeds of $345.0 million, before
deducting costs of issuance of $10.0 million. The interest rate on the 2023
Notes is fixed at 0.25% per annum and is payable semi-annually in arrears on
February 15 and August 15 of each year, beginning on August 15, 2018. In
connection with the issuance of the 2023 Notes, we entered into the Note Hedges
with respect to our Class A common stock. We used an aggregate amount of $80.0
million of the net proceeds from the sale of the 2023 Notes to purchase the Note
Hedges. The cost of the Note Hedges was partially offset by proceeds of $52.4
million from the sale of Warrants in connection with the issuance of the 2023
Notes.
In September 2019, we completed our private offering of the 2025 Notes due on
September 1, 2025 and received aggregate proceeds of $1,060.0 million, before
deducting issuance costs of approximately $19.3 million. The interest rate on
the 2025 Notes is fixed at 0.125% per annum and is payable semi-annually in
arrears on March 1 and September 1 of each year, beginning on March 1, 2020. In
connection with the 2025 Notes, we entered into the 2025 Capped Calls. We used
an aggregate amount of $74.1 million of the net proceeds from the sale of the
2025 Notes to purchase the 2025 Capped Calls.
Concurrent with the private offering of the 2025 Notes, we repurchased $224.4
million principal amount of the 2023 Notes in privately-negotiated transactions
for aggregate consideration of $604.8 million, including approximately $224.4
million in cash and approximately 3.0 million shares of Class A common stock. We
also terminated a portion of our existing Note Hedges and Warrants in amounts
corresponding to the principal amount of the First Partial Repurchase of 2023
Notes for net proceeds of $47.2 million.
In June 2020, we completed our private offering of the 2026 Notes due on June
15, 2026 and received aggregate proceeds of $1,150.0 million, before deducting
issuance costs of approximately $15.2 million. The interest rate on the 2026
Notes is fixed at 0.375% per year and is payable semi-annually in arrears on
June 15 and December 15 of each year, beginning on December 15, 2020. In
connection with the 2026 Notes, we entered into the 2026 Capped Calls. We used
an aggregate amount of $134.0 million of the net proceeds from the sale of the
2026 Notes to purchase the 2026 Capped Calls.
Concurrent with the private offering of the 2026 Notes, we repurchased $69.9
million principal amount of the 2023 Notes in privately-negotiated transactions
for aggregate consideration of $260.5 million, including approximately 1.4
million shares of Class A common stock and $0.2 million in cash. We also
terminated a portion of our existing Note Hedges and Warrants in amounts
corresponding to the principal amount of the Second Partial Repurchase of 2023
Notes for net proceeds of $19.6 million.
Through July 31, 2021, we converted and settled approximately $33.4 million
principal amount of 2023 Notes (not in connection with the 2023 Notes Partial
Repurchases) and exercised and net-share-settled Note Hedges corresponding to
approximately $30.4 million principal amount of 2023 Notes. In connection with
these transactions, we issued approximately 0.7 million shares of Class A common
stock and received approximately 0.5 million shares of Class A common stock,
accompanied by immaterial cash payments.
During the three months ended July 31, 2021, we received additional conversion
requests, and an immaterial aggregate principal amount of the 2023 Notes was
settled in cash during the fiscal quarter ending October 31, 2021. No requests
to convert material amounts of 2023 Notes are currently outstanding.
As of July 31, 2021, we exercised Note Hedges corresponding to approximately
$3.0 million principal amount of 2023 Notes expected to be settled during the
three months ending October 31, 2021.
On May 3, 2021, we completed the acquisition of Auth0. In connection with this
acquisition, consideration included cash of $257.0 million and approximately
19.2 million shares of our common stock with an estimated fair value of $5,175.6
million. In addition, we assumed outstanding employee equity awards with vested
fair value of $238.4 million. We further entered into revesting agreements with
Auth0's founders pursuant to which approximately 1.2 million additional
restricted shares of Okta's Class A common stock with a fair value of $332.1
million as of the closing date are issued and outstanding and will vest over
three years. Our condensed consolidated results of operations include the
results of operations for Auth0 for the period from May 3, 2021 through July 31,
2021.
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On August 2, 2021, we completed the acquisition of atSpoke. We provided total
consideration, subject to final adjustments, of $89.0 million consisting of cash
and our Class A common stock. An agreed upon amount of consideration was held
back by us to secure the indemnification obligations of the selling
stockholders.

While the potential impacts of the COVID-19 pandemic may create near-term
headwinds for cash flow caused by factors such as delays in customer payments
and delays in deals closing, we believe our existing cash and cash equivalents,
our investments and cash provided by sales of our products and services will be
sufficient to meet our short-term and long-term projected working capital and
capital expenditure needs for the foreseeable future. Our future capital
requirements will depend on many factors, including our subscription growth
rate, subscription renewal activity, billing frequency, the timing and extent of
spending to support development efforts, the expansion of sales and marketing
activities, the expansion of our international operations, the introduction of
new and enhanced product offerings, the continuing market adoption of our
platform, and the integration of acquired businesses. We continue to assess our
capital structure and evaluate the merits of deploying available cash. We may in
the future enter into arrangements to acquire or invest in complementary
businesses, services and technologies, including intellectual property rights.
We may be required to seek additional equity or debt financing. In the event
that additional financing is required from outside sources, we may not be able
to raise it on terms acceptable to us or at all. If we are unable to raise
additional capital or generate cash flows necessary to expand our operations and
invest in new technologies this could reduce our ability to compete successfully
and harm our results of operations.

A significant majority of our customers pay in advance for annual subscriptions.
Therefore, a substantial source of our cash is from our deferred revenue, which
is included on our condensed consolidated balance sheet as a liability. Deferred
revenue consists of the unearned portion of billed fees for our subscriptions,
which is recognized as revenue in accordance with our revenue recognition
policy. As of July 31, 2021, we had deferred revenue of $737.3 million, of which
$721.8 million was recorded as a current liability and is expected to be
recorded as revenue in the next 12 months, provided all other revenue
recognition criteria have been met.
Cash Flows
The following table summarizes our cash flows for the periods indicated:
                                                                             Six Months Ended
                                                                                 July 31,
                                                                         2021                 2020
                                                                              (in thousands)
Net cash provided by operating activities                           $    53,467          $    49,627
Net cash used in investing activities                                  (311,561)            (672,261)
Net cash provided by financing activities                                49,233            1,061,247

Effects of changes in foreign currency exchange rates on cash, cash equivalents and restricted cash

                                             193                  578
Net increase (decrease) in cash, cash equivalents and restricted
cash                                                                $  (208,668)         $   439,191


Operating Activities
Our largest source of operating cash is cash collections from our customers for
subscription and professional services. Our primary uses of cash from operating
activities are for employee-related expenditures, marketing expenses and
third-party hosting costs. In recent periods, we have supplemented working
capital requirements through net proceeds from the issuance of the 2023, 2025
and 2026 Notes in February 2018, September 2019 and June 2020, respectively, and
from our initial public offering ("IPO") in April 2017.
During the six months ended July 31, 2021, cash provided by operating activities
was $53.5 million primarily due to our net loss of $385.9 million, adjusted for
non-cash charges of $351.4 million and net cash inflows of $88.0 million
provided by changes in our operating assets and liabilities. Non-cash charges
primarily consisted of stock-based compensation, amortization of debt discount
and issuance costs, depreciation, amortization and accretion of property and
equipment, intangible assets and short-term investments and amortization of
deferred commissions. The primary drivers of the changes in operating assets and
liabilities related to a $158.4 million increase in deferred revenue and a $10.7
million decrease in operating lease right-of-use assets, partially offset by a
$55.1 million increase in deferred commissions, a $14.8 million increase in
accounts receivable and a $13.5 million decrease in operating lease liabilities.
                                       48
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During the six months ended July 31, 2020, cash provided by operating activities
was $49.6 million primarily due to our net loss of $117.8 million, adjusted for
non-cash charges of $147.3 million and net cash inflows of $20.1 million
provided by changes in our operating assets and liabilities. Non-cash charges
primarily consisted of stock-based compensation, amortization of debt discount
and issuance costs, amortization of deferred commissions and depreciation,
amortization and accretion of property and equipment, intangible assets and
short-term investments. The primary drivers of the changes in operating assets
and liabilities related to a $25.4 million increase in deferred revenue, a $18.6
million decrease in accounts receivable, a $15.9 million increase in accounts
payable and accrued compensation and a $9.0 million decrease in operating lease
right-of-use assets, partially offset by a $30.3 million increase in deferred
commissions, a $7.7 million decrease in operating lease liabilities, a $7.6
million increase in prepaid expenses and other assets and a $3.1 million
decrease in accrued expenses and other liabilities.
Investing Activities
Net cash used in investing activities during the six months ended July 31, 2021
of $311.6 million was primarily attributable to purchases of investments of
$923.6 million, payments of $148.0 million, net of cash acquired, in connection
with our acquisition of Auth0, purchases of property and equipment of $4.0
million to support additional office space and headcount, partially offset by
proceeds from the sales and maturities of investments of $764.5 million.
Net cash used in investing activities during the six months ended July 31, 2020
of $672.3 million was primarily attributable to purchases of investments of
$1,029.3 million partially offset by proceeds from the sales and maturities of
investments of $370.0 million, purchases of property and equipment of $10.7
million to support additional office space and headcount and the capitalization
of internal-use software costs of $2.3 million associated with the development
of additional features and functionality of our platform.
Financing Activities
Cash provided by financing activities during the six months ended July 31, 2021
of $49.2 million was primarily attributable to proceeds from the exercise of
stock options of $31.8 million, and proceeds from employee purchases under our
ESPP of $17.4 million.
Cash provided by financing activities during the six months ended July 31, 2020
of $1,061.2 million was primarily attributable to the issuance of 2026 Notes for
proceeds of $1,135.4 million, net of issuance costs and proceeds from the
termination of existing Note Hedges of $195.0 million, offset by payments for
the termination of existing Warrants of $175.4 million and the purchase of 2026
Capped Calls of $134.0 million. Other items impacting cash provided by financing
activities include proceeds from the exercise of stock options of $27.5 million
and proceeds from employee purchases under our ESPP of $12.8 million.
                           Indemnification Agreements
In the ordinary course of business, we enter into agreements of varying scope
and terms pursuant to which we agree to indemnify customers, vendors, lessors,
business partners and other parties with respect to certain matters, including,
but not limited to, losses arising out of the breach of such agreements,
services to be provided by us or from intellectual property infringement claims
made by third parties. In addition, we have entered into indemnification
agreements with our directors and certain officers and employees that will
require us, among other things, to indemnify them against certain liabilities
that may arise by reason of their status or service as directors, officers or
employees. No demands have been made upon us to provide indemnification under
such agreements and there are no claims that we are aware of that could have a
material effect on our condensed consolidated balance sheets, condensed
consolidated statements of operations and comprehensive loss, or condensed
consolidated statements of cash flows.
                         Off-Balance Sheet Arrangements
As of July 31, 2021, we did not have any relationships with unconsolidated
organizations or financial partnerships, such as structured finance or special
purpose entities that would have been established for the purpose of
facilitating off-balance sheet arrangements or other contractually narrow or
limited purposes.
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                   Critical Accounting Policies and Estimates
We prepare our condensed consolidated financial statements in accordance with
GAAP. In the preparation of these condensed consolidated financial statements,
we are required to make estimates and assumptions that affect the reported
amounts of assets, liabilities, revenue, costs and expenses, and related
disclosures. To the extent that there are material differences between these
estimates and actual results, our financial condition or results of operations
would be affected. We base our estimates on past experience and other
assumptions that we believe are reasonable under the circumstances, and we
evaluate these estimates on an ongoing basis. We refer to accounting estimates
of this type as critical accounting policies and estimates, which we discuss
below.
Our significant accounting policies are discussed in "Notes to Consolidated
Financial Statements - Note 2. Summary of Significant Accounting Policies" in
our Form 10-K. There have been no significant changes to these policies for the
six months ended July 31, 2021, except as described in Note 2 to our condensed
consolidated financial statements "Accounting Standards and Significant
Accounting Policies".
Recent Accounting Pronouncements
See Note 2 to our condensed consolidated financial statements "Accounting
Standards and Significant Accounting Policies" for more information.
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