2020 was a year like no other in every possible way. The health crisis brought about by the Covid-19pandemic upended life as we knew it and our networks played an important role in enabling people to work, learn, entertain themselves and, most importantly, keep in touch with their loved ones. Whether working remotely or in the field, our employees went above and beyond the call of duty to support our customers and ensure our networks could cope at such an unusual time. Meanwhile, our teams worked hard so we could accelerate the roll-outof our Engage 2025 strategic plan, reaching several milestones in the process.
Stéphane Richard, Chairman and Chief Executive Officer
Orange
2020 Integrated Annual Report
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Orange's sixth Integrated Annual Report was prepared within the framework of the International Integrated Reporting Council (IIRC). It integrates the Orange group's social, ethical, environmental and economic data within its business model and strategy.
The Integrated Annual Report presents the Group's financial and non‑financial information, as well as its strategic vision and organization that enables it to create long-term value.
The report is sponsored by three members of the Executive Committee-Ramon Fernandez (Delegate Chief Executive Officer and Executive Director Finance, Performance and Development), Béatrice Mandine (Executive Director Communication, Brand and Engagement) and Elizabeth Tchoungui (Executive Director of CSR, Diversity and Philanthropy and Deputy Chair for the Orange Foundation).
The Shareholder Relations Department is responsible for drafting and publishing the Integrated Annual Report, a collaborative report that brings together information and contributions from the Group's main operating countries and departments. The steering committee involves representatives from Shareholder Relations, CSR, Legal, Strategy, Brand and Risk Management Departments.
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In 2020
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Orange SA published this content on 12 May 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 18 May 2021 10:54:02 UTC.
Orange is the French leader of telecommunications company. Net sales (including intragroup) break down by activity as follows:
- telecommunication services for individuals (78.3%): mobile telephone services (254 million clients at the end of 2023; Orange name in France, the United Kingdom and Caribbean, FTP Espana in Spain and PTK Centertel in Poland), fixed telephone services and Internet access (44.5 million clients). The group also offers services for telecommunication operators. Net sales break down by country between France (48.6%), Spain (12.9%), Europe (18.9%), Africa and Middle East (19.6%);
- telecommunication services to businesses (17%): Internet access services, mobile telephone, voice and data transmission services and integration and information management for communication applications;
- telecommunication services to international telecommunication operators (3.2%);
- other (1.5%).
ORANGE 
