ORANGE POLSKA S.A. Orange Polska
Integrated Report 2020
Integrated
Report 2020
Orange Polska
Content
Introduction | |||||||||
2 | |||||||||
Message from our CEO | |||||||||
About the report | |||||||||
Company and our stakeholders | |||||||||
10 | |||||||||
About our Company | |||||||||
Orange Polska in 2020 in numbers | |||||||||
Our stakeholders | |||||||||
Business model and value creation | |||||||||
18 | |||||||||
Key resources | |||||||||
Business model | |||||||||
External environment | |||||||||
Internal environment | |||||||||
Strategy | |||||||||
58 | |||||||||
Q&A with CEO | |||||||||
Our strategy | |||||||||
Results | |||||||||
82 | |||||||||
Q&A with CFO | |||||||||
Outputs & outcomes | |||||||||
Financial review | |||||||||
Risk management | |||||||||
154 | |||||||||
Corporate governance | |||||||||
170 | |||||||||
Our approach to corporate governance | |||||||||
Our governance structure | |||||||||
Selected financial data | |||||||||
250 | |||||||||
Appendices | |||||||||
280 | |||||||||
GRI table | |||||||||
Methodology | |||||||||
2 | Glossary | 3 | |||||||
Integrated Report 2020 / Introduction
Introduction
4 | 5 |
Integrated
Report 2020
Orange Polska
Integrated Report 2020 / Introduction
Message from our CEO
Dear All,
Welcome to another edition of Orange Polska's integrated annual report, in which we present both the financial and non-financial results of our business activities in 2020. Combining all these aspects into one document allows us to show you our performance in a wider context, and discuss how we create value for our various stakeholders at the same time as building a more sustainable business for the long term. This context has become even more relevant in 2020, a year marked by the outbreak of the Covid-19 pandemic.
Despite unprecedented challenges resulting from the pandemic, 2020 was a successful year for Orange Polska. We delivered on our financial commitments and completed our breakthrough Orange.one strategy with great success. During the period of prolonged stress for both our society and our economy we were able to put our social responsibility values into action in areas where connectivity has become especially crucial. We lent our support in response to the community's needs in numerous initiatives around the country.
On becoming CEO of Orange Polska, I was very pleased to see that values of a sustainable and responsible approach - values that take into account our impact on the environment and society - are so high among the Company's priorities; they are, in fact, written into our DNA. I am strongly convinced that true economic development must combine financial and non-financial aspects of the business.
Orange Polska is the only listed company in Poland to have a climate officer - a person that coordinates all our efforts related to reduction of our impact on the environment. I am very pleased that just
a few weeks ago we adopted our climate strategy with clear goals of CO2 emissions reduction. This demonstrates that we are very serious about it and that integrated thinking will now be even more a part of our business as usual. Responsibility will be one of the pillars of our new strategy, which we will announce very soon.
Julien Ducarroz
President and CEO of Orange Polska.
6 | 7 |
8
Integrated
Report 2020
Orange Polska
About the report
Our approach to reporting
Orange Polska is pleased to present its fifth integrated annual report. The report is published every year. The previous integrated report
was published in April 2020. We continue our commitment to communicating with our shareholders and other stakeholders in a way that combines the financial and non-financial aspects of our business. It presents our business model, our value creation story, the economic and social context of our operations, how we implement our strategy, how we are governed and how we influence the environment.
In order to provide complete and comprehensible scope of information, we engage our Management and Supervisory Board members into a dialogue during the process of collecting information and drafting the report.
We hope that by reporting in this way we can demonstrate to our investors, as well as other stakeholders, the wider context of our business activities, and explain our responsible approach to doing business. We create value not only in financial terms, but in other forms such as trust, reputation, job satisfaction, customer loyalty and good relations with local communities. We encourage you to read the report and share your opinions by sending us your feedback to investors@orange.com
Scope and boundaries
The content of this report addresses key developments and material matters for the period 1 January to 31 December 2020. The Report covers the operations of Orange Polska Group.
It provides insight into our business model, our strategic priorities, and the external and internal environment in which we operate: all factors which determine our strategy. It provides both qualitative commentary and quantitative performance measures. The report content is driven by materiality, and it sets out to address the most important topics for different groups of our stakeholders.
The report also includes information on the indirect impact of Orange Polska in the value chain-building relationships with suppliers, public administration, business and social partners.
We refer to our impact on the economy, local
communities and the environment. For the purposes of this report we have included selected financial data and our most material social and environmental information.
The content and the layout of this report are based on the International Integrated Reporting Council (IIRC) and Global Reporting Initiative (Standard) guidelines, ISO 26000 and the Global Compact Principles. The report also reflects the directions in EU legislation on disclosures of non-financial, climate impact and diversity information and refers to the Sustainable Development Goals.
Integrated Report 2020 / Introduction
Our Integrated Report last year received the distinction in the category the Best Integrated Report in the 14th edition of the Social Reports Competition. The award was given for a mature and comprehensive report and high quality of reports for many years. The Social Reports Competition is organized by the Responsible Business Forum and Deloitte. The partners include: The Ministry of Finance, Ministry
of Development Funds and Regional Policy, The Association of Stock Exchange Issuers, The Consumer Federation, The Warsaw Stock Exchange.
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Disclaimer
Orange Polska SA published this content on 02 June 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 02 June 2021 16:50:00 UTC.
