Porto Seguro S A : Institutional Presentation 1Q23
July 04, 2023 at 08:52 am EDT
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PORTO SEGURO
Institutional Presentation 2022
Index
1 - Who we are
2 - Differentials
3 - Financial Summary
4 - Forward-looking
1. Who we are
3
History
Over the last 70 years, Porto Seguro has been recognized by its entrepreneurship and high quality services, responding rapidly to the
changing environment and moving from the 44th position to the 3rd largest insurance company in the Country...
History and Companies of Porto Seguro
Health for Pet; Porto Faz;
Mr. Abraão Garfinkel
Bioqualynet; Oxigênio (accelerator);
3rd
acquisition of
bought Porto Seguro from
Launch of Azul
Launch of
Auto portfolios
Insurer*
Bradesco
Credit Card
(Chubb and AIG)
1945
1976 -
2004
2009
2017 -
2021 -
2002
2020
2022
1972
2003
2007
2010 -
2016
Foundation
New Business Lines:
IPO
Partnership
44th
Life and Pension,
with Itaú
Health,
Portopar (Asset
Insurer*
Manag.), Consortium**,
PortoSeg (Financing)
** Pool Financing for Cars and Houses
App 'Trânsito + Gentil', 'SOS Link', cooperation agreement with AIG and Travelers, credits on transport apps; Conquista; Reppara!
Launch of Carro Fácil Launch of Porto Cuida
2021/2022: Launch of Azul por Assinatura, Tech
Fácil and Aluguel Essencial, Brands Porto,
Porto Saúde and Porto Bank
M&A: Segfy, Conectcar, Petlove,
Lauch of Super App, Atar Pay, Plugfy and CDF
- Focusing primarily on auto
- Tap into low-end auto market
insurance differentiation by
- Telemetries (tracker devices) to
offering vast amounts of
improve underwriting
services
- Consolidation of corporate
governance
- Expansion outside of São Paulo
* Source: Sincor - Ranking by volume of premiums issued.
Increased investments in technology for process improvement and expansion
Amplified diversification of portfolio (non-auto insurance products)
- Affordable auto products
- Vision: To be even more a "Porto Seguro" (Safe
(popular insurance, partial
Harbor) for our clients and their dreams
coverage)
- Company organization in Business Verticals, aiming
- Implementation of digital
to boost growth
channels (web sales, automatic
- Progress in ESG
assistance)
- Usage of telemetries to generate
new business
- Cross-selling leverage
4
- Analytical intelligence use
Who we are
…resulting in the largest non-life insurance group in Brazil, which is supported by a robust operational structure to serve 12.3 million customers
12.3 million
13k employees
33k independent
13k service providers
clients
brokers
36 million human
188 million digital interactions
3.1 million Auto services
1.8 million home repair
42% of services activations
customer services in
and customer services in
in 2022
services in 1H22
generated from WhatsApp
2022
2022
Messenger and the SuperApp
(car and Assistence)
Porto Seguro SuperApp Review
72 NPS & 77% renewal rate
70 NPS & 63% renewal rate
78 NPS & 72% renewal rate of
71 NPS & 61% of accounts
4.8/5.0 for Apple Store
of Porto Seguro Auto
of Azul Auto
Porto Seguro Homeowner
with transaction of Porto
4.7/5.0 for Play Store*
Seguro Credit Card
(Dec/22)
Note: * January 27, 2023 Position
5
Attachments
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Disclaimer
Porto Seguro SA published this content on 04 July 2023 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 04 July 2023 12:51:07 UTC.
Porto Seguro SA is a Brazil-based company primarily engaged in the automobile insurance sector. The Company's activities are divided into six business segments: Car insurance, which offers automobile insurance products; Health insurance and plans, which provides health and dental insurance policies and healthcare plans; Life insurance and pension plan, which includes life insurance products and management of pension plans; Other insurance, which provides other non-life insurance policies; Financing, which is involved in the credit transactions, and Other, which mainly includes insurance services provided in Uruguay. In addition, the Company offers a range of services not related to insurance activity, such as electronic protection and surveillance and distribution of automotive parts. The Company is controlled by Porto Seguro Itau-Unibanco Participacoes SA.