Tencent Cloud announced the signing of a Memorandum of Understanding (MoU) with PT. Bank Rakyat Indonesia (Persero) Tbk. (BRI) and Hi Cloud Indonesia.

The collaboration aims to drive innovation in BRI's banking services by leveraging technology, with a specific goal to enhance customer service and transaction experiences. By leveraging leading AI technologies, Tencent Cloud electronic Know Your Customer (eKYC) solution supports financial institutions to remotely verify user identities and reduce risks posed by identity fraud. Hi Cloud Indonesia, as a valued partner of Tencent Cloud, has played a pivotal role in expediting the adoption of innovative technologies and facilitating collaboration between Tencent Cloud and BRI.

Through this collaborative effort, BRI continues to harness cutting-edge technologies to digitally transform its wide array of banking products and services. The bank aims to enhance its user experience by providing more convenient, inclusive, efficient, and secure solutions for customers. The signing of this collaboration marks BRI's commitment to remain at the forefront of innovation in the Indonesian banking services industry.

Incorporating Tencent Cloud's technological know-hows with BRI's local expertise, market understanding and adoption capabilities, this collaboration will drive the innovation and development of banking services that not only fulfill customer needs but also provide exceptional experiences for them.