RealPage, Inc. announced that it has introduced an AI ChatBot earlier in 2020 as part of its 24/7 Virtual Leasing Office. The ChatBot, named Paige, is part of RealPage® Contact Center 3.0, designed to provide an additional communication option to customers who are working with limited or reduced onsite staffing without compromising the quality of their customer service or missing incoming leads. Since its introduction in May 2020, thousands of units have adopted Paige as their AI Leasing Agent, and visit set ratios have remained the same for AI Chat as they were for live chat. Plus Paige continues to learn from successfully handling thousands of interactions. Paige started with the ability to answer common leasing questions such as availability, pricing and pet policies, and is now capable of answering questions about fees, local schools, rent specials, amenities and more. All at a cost that’s 30% lower than live chat.