The following Management's Discussion and Analysis of Financial Condition and Results of Operations (MD&A) should be read in conjunction with the unaudited Condensed Consolidated Financial Statements and notes thereto included under Item 1, as well as our audited Consolidated Financial Statements and notes thereto and related MD&A included in the 2020 Annual Report on Form 10-K.
OVERVIEW
Ryder is a leading logistics and transportation company. Our operating segments are aggregated into reportable business segments based upon similar economic characteristics, products, services, customers and delivery methods. We report our financial performance based on three business segments: (1)Fleet Management Solutions (FMS), which provides full service leasing and leasing with flexible maintenance options, commercial rental and maintenance services of trucks, tractors and trailers to customers principally inthe United States (U.S. ),Canada and theUnited Kingdom (U.K. ); (2)Supply Chain Solutions (SCS), which provides integrated logistics solutions, including distribution management, dedicated transportation, transportation management, last mile and professional services inNorth America ; and (3) Dedicated Transportation Solutions (DTS), which provides turnkey transportation solutions in theU.S. that includes dedicated vehicles, drivers, management, and administrative support. Dedicated transportation services provided as part of an operationally integrated, multi-service, supply chain solution to SCS customers are primarily reported in the SCS business segment. We operate in highly competitive markets. Our customers select us based on numerous factors including service quality, price, technology and service offerings. As an alternative to using our services, customers may choose to provide these services for themselves, or may choose to obtain similar or alternative services from other third-party vendors. Our customer base includes enterprises operating in a variety of industries including food and beverage service, transportation and logistics, retail and consumer goods, automotive, industrial, housing, technology, and business and personal services. Our results of operations and financial condition are influenced by a number of factors including: used vehicle sales; macroeconomic and other market conditions, including pricing and demand; customer contracting activity and retention; rental demand; maintenance costs; residual value estimates and other depreciation changes; currency exchange rate fluctuations; customer preferences; inflation; fuel and energy prices; general economic conditions; insurance costs; interest rates; labor costs; unemployment levels; tax rates; changes in accounting or regulatory requirements; and cybersecurity attacks. Our business has, and may continue to be, impacted by the COVID-19 effects. For a detailed discussion of its impact on our results and future considerations, refer to our "Consolidated Results" and "Operating Results by Business Segment" discussions below. In addition, for a detailed description of certain risk factors that impact our business, including those related to the COVID-19 effects, refer to "Item 1A. Risk Factors" section in our 2020 Annual Report on Form 10-K. This MD&A includes certain non-GAAP financial measures. Refer to the "Non-GAAP Financial Measures" section of this MD&A for information on the non-GAAP measures, including reconciliations to the most comparable GAAP financial measure and the reasons why we believe each measure is useful to investors. In addition, this MD&A may include certain forward-looking statements regarding our outlook. These statements are based on our current plans and expectations and are subject to risks, uncertainties and assumptions. We caution readers that certain important factors could cause actual results and events to differ significantly from those expressed. Refer to the "Special Note Regarding Forward-Looking Statements" section in this Quarterly Report on Form 10-Q for more information. 22
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ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued) The following discussion provides a summary of financial highlights that are discussed in more detail throughout our MD&A and within the Notes to Condensed Consolidated Financial Statements: Three months ended June 30, Six months ended June 30, Change 2021/2020 2021 2020 2021 2020 Three Months Six Months (In thousands, except per share amounts) Total revenue$ 2,382,237 $ 1,895,282 $ 4,603,859 $ 4,056,588 26% 13% Operating revenue (1) 1,922,820 1,623,244 3,740,183 3,394,491 18% 10% Earnings (loss) from continuing operations before income taxes (EBT)$ 203,573 $ (94,777) $ 273,840 $ (208,411) NM NM Comparable EBT (1) 175,604 (64,049) 254,239 (154,873) NM NM Earnings (loss) from continuing operations 149,568 (73,705) 201,152 (182,834) NM
NM
Comparable earnings (loss) from continuing operations (1) 129,138 (49,457) 187,328 (121,561) NM NM Net earnings (loss) 149,105 (74,099) 199,930 (183,712) NM NM Comparable EBITDA (1) (2) 624,055 547,644 1,191,470 1,065,339 14% 12% Earnings (loss) per common share (EPS) - Diluted Continuing operations $ 2.78$ (1.41) $ 3.75$ (3.50) NM NM Comparable (1) 2.40 (0.95) 3.49 (2.33) NM NM Net earnings (loss) 2.77 (1.42) 3.73 (3.52) NM NM NM - Denotes Not Meaningful throughout the MD&A (1)Non-GAAP financial measure. Refer to the "Non-GAAP Financial Measures" section of this MD&A for reconciliations of the most comparable GAAP measure to the non-GAAP financial measure and the reasons why management believes this measure is important to investors. (2)Comparable EBITDA has been recast to exclude gains/losses from the sale of used vehicles. Total revenue increased 26% and 13% in the second quarter of 2021 and the six months endedJune 30, 2021 , respectively. Operating revenue (a non-GAAP measure excluding fuel, subcontracted transportation and ChoiceLease liability insurance revenues) increased 18% and 10% in the second quarter of 2021 and the six months endedJune 30, 2021 , respectively. The increases in total and operating revenue for both the second quarter and six months endedJune 30, 2021 were primarily due to higher revenue across all of our business segments as the prior year was negatively impacted by the economic slowdown from the COVID-19 effects particularly in our commercial rental (FMS) and automotive (SCS) businesses. Total revenue in both periods also increased from higher subcontracted transportation and fuel revenue. EBT increased to earnings of$204 million in the second quarter of 2021, as compared to a loss of$95 million in the prior year period. For the six months endedJune 30, 2021 , EBT increased to earnings of$274 million , as compared to a loss of$208 million in the prior year period. These increases were primarily due to a declining impact of depreciation expense from prior residual value estimate changes and higher gains on used vehicles sold in 2021, totaling$131 million and$223 million for the second quarter and six months endedJune 30, 2021 , respectively. EBT also increased from higher rental performance, improved ChoiceLease results and the prior year impact from the COVID-19 effects. The COVID-19 effects negatively impacted several areas of our businesses, particularly in the first half of 2020. In our FMS business segment, we experienced lower demand for commercial rental and declines in the used vehicle market through the second quarter of 2020. In our SCS business segment, we experienced temporary shutdowns in the automotive industry, which restarted their operations during the second quarter of 2020. This was followed by increased consumer demand in the second half of 2020, particularly in the fourth quarter, which helped contribute to a worldwide semiconductor supply shortage in early 2021, as semiconductor suppliers were unable to rapidly reallocate production to respond to demand across multiple industries, particularly the automotive industry. The semiconductor shortage impacted the production activity of our automotive SCS customers in the first half of 2021 and is causing delayed deliveries of new vehicles in our FMS business. 23
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ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued) While we are experiencing positive momentum in our businesses, any additional negative effects of the pandemic may have a further impact on our business and financial results, as well as on significant judgments and estimates, including those related to goodwill and other asset impairments, residual values and other depreciation assumptions, deferred income taxes and annual effective tax rates, variable revenue considerations, the valuation of our pension plans, and allowance for credit losses. Cash provided by operating activities remained at$1.1 billion for the six months endedJune 30, 2021 as higher net earnings were offset by higher working capital needs. Free cash flow (a non-GAAP financial measure) decreased slightly to$602 million for the six months endedJune 30, 2021 primarily due to higher cash paid for capital expenditures, partially offset by higher proceeds from the sale of revenue earning equipment and operating property and equipment. Gross capital expenditures increased for the six months endedJune 30, 2021 primarily reflecting higher planned investments in the rental fleet. Our debt to equity ratio was 258% and 293% as ofJune 30, 2021 andDecember 31, 2020 , respectively. As ofJune 30, 2021 , our debt balance decreased 6% from the prior year-end to$6.2 billion . Adjusted return on equity (ROE) was 12.2% and (9.8)% as ofJune 30, 2021 and 2020, respectively. Our interim target is 11% and long-term target over the cycle is 15%. The increase in ROE is primarily due to a declining impact of depreciation expense from the residual value estimate changes and higher used vehicle sales results, as well as commercial rental business recovery and higher lease pricing. 24
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ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued)
CONSOLIDATED RESULTS
Lease & Related Maintenance and Rental
Three months ended June 30, Six months ended June 30, Change 2021/2020 2021 2020 2021 2020 Three Months Six Months (In thousands) Lease & related maintenance and rental revenues$ 986,694 $ 868,660 $ 1,927,116 $ 1,796,416 14% 7% Cost of lease & related maintenance and rental 708,737 775,350 1,438,881 1,593,642 (9)% (10)% Gross margin$ 277,957 $ 93,310 $ 488,235 $ 202,774 NM NM Gross margin % 28% 11% 25% 11% Lease & related maintenance and rental revenues represent revenues from our ChoiceLease and commercial rental product offerings within our FMS business segment. Revenues increased 14% in the second quarter of 2021 and 7% for the six months endedJune 30, 2021 driven by increases in commercial rental and ChoiceLease revenue. Commercial rental revenues were negatively impacted by the COVID-19 effects in the prior year. Cost of lease & related maintenance and rental represents the direct costs related to lease & related maintenance and rental revenues and are comprised of depreciation of revenue earning equipment, maintenance costs (primarily repair parts and labor), and other costs such as licenses, insurance and operating taxes. Cost of lease & related maintenance and rental excludes interest costs from vehicle financing, which are reported within "Interest Expense" in our Condensed Consolidated Statements of Earnings. Cost of lease & related maintenance and rental decreased 9% in the second quarter of 2021 and 10% for the six months endedJune 30, 2021 due to declining depreciation expense impacts from prior residual value estimate changes. Both the second quarter and six months endedJune 30, 2020 benefited from lower maintenance and other costs due to less activity as a result of the COVID-19 effects. Lease & related maintenance and rental gross margin increased in the second quarter of 2021 and for the six months endedJune 30, 2021 primarily due to a declining impact of depreciation expense from prior residual value estimate changes, higher commercial rental pricing and utilization, and higher ChoiceLease pricing and mileage revenue. Gross margin as a percentage of revenue increased to 28% in the second quarter of 2021 and increased to 25% in the six months endedJune 30, 2021 as a result of the lower depreciation impact, higher commercial rental and ChoiceLease revenue and higher rental utilization.
Services
Three months ended June 30, Six months ended June 30, Change 2021/2020 2021 2020 2021 2020 Three Months Six Months (In thousands) Services revenue$ 1,276,140 $ 942,267 $ 2,441,628 $ 2,054,455 35% 19% Cost of services 1,091,725 793,353 2,091,517 1,747,782 38% 20% Gross margin$ 184,415 $ 148,914 $ 350,111 $ 306,673 24% 14% Gross margin % 14% 16% 14% 15% Services revenue represents all the revenues associated with our SCS and DTS business segments, as well asSelectCare and fleet support services associated with our FMS business segment. Services revenue increased 35% in the second quarter of 2021 and 19% for the six months endedJune 30, 2021 due to increases in revenue in SCS and DTS from new business and higher volumes. In the prior year, SCS revenue was negatively impacted by reduced automotive activity in the second quarter of 2020 due to the COVID-19 effects. Cost of services represents the direct costs related to services revenue and is primarily comprised of salaries and employee-related costs, subcontracted transportation (purchased transportation from third parties), fuel, vehicle liability costs and maintenance costs. Cost of services increased 38% in the second quarter and 20% for the six months endedJune 30, 2021 25
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ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued) primarily due to the growth in revenues. Costs of services in both periods also increased due to higher labor and subcontracted transportation costs from a tight driver labor market, primarily in our DTS business, and higher insurance and medical costs. Services gross margin increased 24% in the second quarter of 2021 and increased 14% for the six months endedJune 30, 2021 . Gross margin as a percentage of revenue decreased to 14% in both the second quarter of 2021 and for the six months endedJune 30, 2021 . The decreases in gross margin as a percentage of revenue reflects the impact of higher labor and subcontracted transportation costs, partially offset by higher revenue and operating performance in SCS and higher revenue in DTS for the three and six months endedJune 30, 2021 . Fuel Three months ended June 30, Six months ended June 30, Change 2021/2020 2021 2020 2021 2020 Three Months Six Months (In thousands) Fuel services revenue$ 119,403 $ 84,355 $ 235,115 $ 205,717 42% 14% Cost of fuel services 109,450 77,980 224,156 198,429 40% 13% Gross margin $ 9,953$ 6,375 $ 10,959 $ 7,288 56% NM Gross margin % 8% 8% 5% 4% Fuel services revenue represents fuel services provided to our FMS customers. Fuel services revenue increased 42% in the second quarter of 2021 and 14% for the six months endedJune 30, 2021 , primarily reflecting higher fuel prices passed through to customers and higher gallons sold. Fuel gallons sold in the prior year were negatively impacted by the COVID-19 effects. Cost of fuel services includes the direct costs associated with providing our customers with fuel. These costs include fuel, salaries and employee-related costs of fuel island attendants and depreciation of our fueling facilities and equipment. Cost of fuel services increased 40% in the second quarter of 2021 and 13% for the six months endedJune 30, 2021 as a result of higher fuel prices and higher gallons sold. Fuel services gross margin increased in the second quarter of 2021 and for the six months endedJune 30, 2021 . Fuel services gross margin as a percentage of revenue remained at 8% in the second quarter of 2021 and increased to 5% for the six months endedJune 30, 2021 . Fuel is largely a pass-through to customers for which we realize minimal changes in margin during periods of steady market fuel prices. However, fuel services margin is impacted by sudden increases or decreases in market fuel prices during a short period of time, as customer pricing for fuel is established based on trailing market fuel costs. Fuel services gross margin for the second quarter of 2021 and six months endedJune 30, 2021 was not significantly impacted by these price change dynamics.
Other Operating Expenses
Three months ended June 30, Six months ended June 30, Change 2021/2020
2021 2020 2021 2020 Three Months Six Months (In thousands) Other operating expenses$ 33,481 $ 29,849 $ 67,381 $ 63,414 12% 6% Other operating expenses include costs related to our owned and leased facilities within the FMS segment, such as facility depreciation, rent, purchased insurance, utilities and taxes. These facilities are utilized to provide maintenance to our ChoiceLease, commercial rental, andSelectCare customers. Other operating expenses increased in the second quarter of 2021 and for the six months endedJune 30, 2021 due to additional maintenance performed on our FMS facilities. 26
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AND RESULTS OF OPERATIONS - (Continued)
Selling, General and Administrative Expenses
Three months ended June 30, Six months ended June 30, Change 2021/2020 2021 2020 2021 2020 Three Months Six Months (In thousands)
Selling, general and
administrative expenses (SG&A)
29%
18%
Percentage of total revenue 11% 11% 11% 11% SG&A expenses increased 29% in the second quarter of 2021 and 18% for the six months endedJune 30, 2021 . The increases in SG&A expenses reflects higher incentive compensation-related expenses due to improved company performance, strategic investments primarily in technology and marketing, and higher compensation related expenses from temporary furloughs in the prior year partially offset by lower bad debt expense. SG&A expenses as a percentage of total revenue remained at 11% for both the second quarter of 2021 and the six months endedJune 30, 2021 .
Non-Operating Pension Costs, net
Three months ended June 30, Six months ended June 30, Change 2021/2020 2021 2020 2021 2020 Three Months Six Months (In thousands) Non-operating pension costs, net$ (373) $ 936 $ (382) $ 2,157 NM NM
Non-operating pension costs, net include the amortization of net actuarial loss and prior service cost, interest cost and expected return on plan assets components of pension and postretirement benefit costs, as well as any significant charges for settlements or curtailments if recognized.
Used Vehicle Sales, net Three months ended June 30, Six months ended June 30, Change 2021/2020 2021 2020 2021 2020 Three Months Six Months (In thousands) (Gains) losses on used vehicle sales, net$ (51,634) $ 9,488 $ (80,485) $ 30,172 NM NM Used vehicle sales, net includes gains or losses from sales of used vehicles, selling costs associated with used vehicles and write-downs of vehicles held for sale to fair market values (referred to as "valuation adjustments"). Used vehicle sales, net was a net gain in the second quarter and six months endedJune 30, 2021 as compared to a net loss in the prior year periods due to higher gains on sales of used vehicles and lower valuation adjustments. Average proceeds per unit in the second quarter of 2021 and for the six months endedJune 30, 2021 increased reflecting higher pricing. The following table presents the used vehicle pricing changes compared with the prior year: Proceeds per unit change 2021/2020 (1) Three Months Six Months Tractors 73% 47% Trucks 72% 54%
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(1) Represents percentage change compared to prior year period in average sales proceeds on used vehicle sales using constant currency.
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Interest expense
Three months ended June 30, Six months ended June 30, Change 2021/2020 2021 2020 2021 2020 Three Months Six Months (In thousands) Interest expense$ 54,155 $ 67,285 $ 108,861 $ 129,851 (20)% (16)% Effective interest rate 3.4% 3.3% 3.4% 3.2% Interest expense decreased 20% in the second quarter of 2021 and 16% for the six months endedJune 30, 2021 reflecting lower average outstanding debt, partially offset by a higher portion of fixed rate debt. The decrease in average outstanding debt reflects lower borrowing needs due to lower vehicle capital spending in 2020 and increased free cash flow.
Miscellaneous (income) loss, net
Three months ended June 30, Six months ended June 30, Change 2021/2020 2021 2020 2021 2020 Three Months Six Months (In thousands)
Miscellaneous (income) loss, net
$ (49,246) $ (1,278) NM
NM
Miscellaneous (income) loss, net consists of investment income on securities used to fund certain benefit plans, interest income, gains on sales of operating property, foreign currency transaction remeasurement and other non-operating items. Miscellaneous (income) loss, net was income of$44 million and$49 million in the second quarter of 2021 and for the six months endedJune 30, 2021 primarily due to higher gains on sale of properties in theU.K. .
Restructuring and other items, net
Three months ended June 30, Six months ended June 30, Change 2021/2020 2021 2020 2021 2020 Three Months Six Months (In thousands)
Restructuring and other items, net
(79)% (73)%
Refer to Note 15, "Other Items Impacting Comparability" in the Notes to Condensed Consolidated Financial Statements for a discussion of restructuring charges and other items.
Provision for (benefit from) income taxes
Three months ended June 30, Six months ended June 30, Change 2021/2020 2021 2020 2021 2020 Three Months Six Months (In thousands) Provision for (benefit from) income taxes$ 54,005 $ (21,072) $ 72,688 $ (25,577) NM
NM
Effective tax rate from continuing operations 26.5% 22.2% 26.5% 12.3% Comparable tax rate on continuing operations (1) 26.5% 22.8% 26.3% 21.5%
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(1)Non-GAAP financial measure. Refer to the "Non-GAAP Financial Measures" section of this MD&A for reconciliations of the most comparable GAAP measure to the non-GAAP financial measure and the reasons why management believes this measure is important to investors.
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Refer to our discussion of the changes in our provision for income taxes and effective tax rate from continuing operations in Note 7, "Income Taxes".
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AND RESULTS OF OPERATIONS - (Continued)
OPERATING RESULTS BY BUSINESS SEGMENT
Three months ended June 30, Six months ended June 30, Change 2021/2020 2021 2020 2021 2020 Three Months Six Months (In thousands) Revenue: Fleet Management Solutions$ 1,408,241 $ 1,198,177 $ 2,743,726 $ 2,538,414 18% 8% Supply Chain Solutions 775,630 519,318 1,482,330 1,147,765 49% 29% Dedicated Transportation Solutions 354,711 293,944 675,218 628,832 21% 7% Eliminations (156,345) (116,157) (297,415) (258,423) (35)% (15)% Total$ 2,382,237 $ 1,895,282 $ 4,603,859 $ 4,056,588 26% 13% Operating Revenue: (1) Fleet Management Solutions$ 1,224,673 $ 1,073,515 $ 2,392,786 $ 2,231,059 14% 7% Supply Chain Solutions 534,558 405,057 1,037,156 872,368 32% 19% Dedicated Transportation Solutions 255,849 227,931 492,688 464,616 12% 6% Eliminations (92,260) (83,259) (182,447) (173,552) (11)% (5)% Total$ 1,922,820 $ 1,623,244 $ 3,740,183 $ 3,394,491 18% 10% Earnings (loss) from continuing operations before income taxes: Fleet Management Solutions$ 158,451 $ (103,735) $ 221,853 $ (218,309) NM NM Supply Chain Solutions 41,041 36,916 73,998 67,941 11% 9% Dedicated Transportation Solutions 13,162 21,233 26,144 33,413 (38)% (22)% Eliminations (19,186) (7,745) (31,460) (17,814) NM (77)% 193,468 (53,331) 290,535 (134,769) NM NM Unallocated Central Support Services (17,864) (10,718) (36,296) (20,104) (67)% (81)% Non-operating pension costs 373 (936) 382 (2,157) NM NM Other items impacting comparability, net (2) 27,596 (29,792) 19,219 (51,381) NM NM Earnings (loss) from continuing operations before income taxes$ 203,573 $ (94,777) $ 273,840 $ (208,411) NM NM ------------ (1)Non-GAAP financial measure. Refer to the "Non-GAAP Financial Measures" section of this MD&A for reconciliations of the most comparable GAAP measure to the non-GAAP financial measure and the reasons why management believes this measure is important to investors. (2)Refer to Note 15, "Other Items Impacting Comparability," and below for a discussion of items excluded from our primary measure of segment performance. As part of management's evaluation of segment operating performance, we define the primary measurement of our segment financial performance as segment "Earnings (loss) from continuing operations before income taxes" (EBT), which includes an allocation ofCentral Support Services (CSS), and excludes non-operating pension costs, net and certain other items as discussed in Note 15, "Other Items Impacting Comparability," in the Notes to Condensed Consolidated Financial Statements. CSS represents those costs incurred to support all business segments, including finance and procurement, corporate services, human resources, information technology, public affairs, legal, marketing, and corporate communications. The objective of the EBT measurement is to provide clarity on the profitability of each segment and, ultimately, to hold leadership of each business segment accountable for their allocated share of CSS costs. Segment results are not necessarily indicative of the results of operations that would have occurred had each segment been an independent, stand-alone entity during the periods presented. Certain costs are not attributable to any segment and remain unallocated in CSS, including costs for investor relations, public affairs and certain executive compensation. 30
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ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued) Our FMS segment leases revenue earning equipment, as well as provides rental vehicles, fuel, maintenance and other ancillary services to the SCS and DTS segments. Inter-segment EBT allocated to SCS and DTS includes earnings related to equipment used in providing services to SCS and DTS customers. EBT related to inter-segment equipment and services billed to SCS and DTS customers (equipment contribution) are included in both FMS and the segment that served the customer and then eliminated upon consolidation (presented as "Eliminations").
The following table sets forth the benefits from equipment contribution included in EBT for our SCS and DTS business segments:
Three months ended June 30, Six months ended June 30, Change 2021/2020 2021 2020 2021 2020 Three Months Six Months (In thousands) Equipment Contribution: Supply Chain Solutions$ 7,822 $ 3,238 $ 13,045 $ 7,798 NM 67% Dedicated Transportation Solutions 11,364 4,507 18,415 10,016 NM 84% Total$ 19,186 $ 7,745 $ 31,460 $ 17,814 NM 77% The increase in SCS and DTS equipment contribution in the second quarter of 2021 and the six months endedJune 30, 2021 is primarily related to the declining impact associated with the prior residual value estimate changes on vehicles used to provide services to SCS and DTS customers and higher rental and fuel activity.
Items excluded from our segment EBT measure and their classification within our Condensed Consolidated Statements of Earnings are as follows:
Three months ended June 30, Six months ended June 30, Description Classification 2021 2020 2021 2020 (In thousands) Restructuring and other, net (1) Restructuring and other items,
net ERP implementation costs (1) Restructuring and other items, (5,090) (11,032) (12,721) (21,358) net Miscellaneous (income) loss, 35,263 Gains on sale of properties (1) net - 36,768 - ChoiceLease liability insurance Revenue revenue (1) - 7,409 777 16,767 Other items impacting comparability, net 27,596 (29,792) 19,219 (51,381)
Non-operating pension costs, net (2) Non-operating pension costs
373 (936) 382 (2,157)$ 27,969 $ (30,728) $ 19,601 $ (53,538) -----------
(1)Refer to Note 15, "Other Items Impacting Comparability," in the Notes to Condensed Consolidated Financial Statements for additional information. (2)Refer to Note 14, "Employee Benefit Plans," in the Notes to Condensed Consolidated Financial Statements for additional information. Note: Amounts may not be additive due to rounding.
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Three months ended June 30, Six months ended June 30, Change 2021/2020 2021 2020 2021 2020 Three Months Six Months (In thousands) ChoiceLease$ 802,832 $ 766,161 $ 1,599,920 $ 1,558,367 5% 3% SelectCare 136,503 125,851 267,171 261,997 8% 2% Commercial rental (1) 266,969 169,171 489,978 374,937 58% 31% Other 18,369 12,332 35,717 35,758 49% -% Fuel services 183,568 117,253 350,163 290,588 57% 21% ChoiceLease liability insurance (2) - 7,409 777 16,767 NM (95)% FMS total revenue$ 1,408,241 $ 1,198,177 $ 2,743,726 $ 2,538,414 18% 8% FMS operating revenue (3)$ 1,224,673 $ 1,073,515 $ 2,392,786 $ 2,231,059 14% 7% FMS EBT$ 158,451 $ (103,735) $ 221,853$ (218,309) NM NM FMS EBT as a % of FMS total revenue 11.3% (8.7)% 8.1% (8.6)% NM NM FMS EBT as a % of FMS operating revenue (3) 12.9% (9.7)% 9.3% (9.8)% NM NM Twelve months ended June 30, Change 2021/2020 2021 2020 FMS EBT as a % of FMS total revenue 5.5% (7.6)% NM FMS EBT as a % of FMS operating revenue (3) 6.3% (8.8)% NM
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(1)For the three months endedJune 30, 2021 and 2020, rental revenue from lease customers in place of a lease vehicle represented 29% and 34% of commercial rental revenue, respectively. For the six months endedJune 30, 2021 and 2020, rental revenue from lease customers in place of a lease vehicle represented 30% and 37% of commercial rental revenue, respectively. (2)In the first quarter of 2020, we announced our plan to exit the extension of our liability insurance coverage for ChoiceLease customers. The exit of this program was completed in the first quarter of 2021. (3)Non-GAAP financial measure. Refer to the "Non-GAAP Financial Measures" section of this MD&A for reconciliations of the most comparable GAAP measure to the non-GAAP financial measure and the reasons why management believes this measure is important to investors. FMS total revenue increased 18% to$1.4 billion in the second quarter of 2021 and increased 8% to$2.7 billion for the six months endedJune 30, 2021 due to higher operating revenue and fuel revenue. FMS operating revenue increased 14% to$1.2 billion in the second quarter and 7% to$2.4 billion for the six months endedJune 30, 2021 primarily due to higher commercial rental and ChoiceLease revenue. ChoiceLease revenue increased 5% in the second quarter of 2021 and 3% for the six months endedJune 30, 2021 primarily due to higher prices on new vehicles, higher mileage-based revenue due to prior year impacts of the COVID-19 effects, and partially offset by lower revenue from a smaller fleet.SelectCare revenue increased 8% in the second quarter of 2021and 2% for the six months endedJune 30, 2021 due to higher volumes. Commercial rental revenue increased 58% in the second quarter and 31% in the six months endedJune 30, 2021 primarily due to higher demand and pricing. Commercial rental demand in the prior year was negatively impacted by the COVID-19 effects. Commercial rental pricing increased 13% in the second quarter of 2021 and increased 11% for the six months endedJune 30, 2021 . Fuel services revenue increased 57% in the second quarter of 2021 and 21% in the six months endedJune 30, 2021 primarily reflecting higher fuel costs passed through to customers and higher gallons sold. FMS EBT in the second quarter of 2021 increased to earnings of$158 million from a loss of$104 million in the prior year period. FMS EBT in the six months endedJune 30, 2021 , increased to earnings of$222 million from a loss of$218 million in the prior year period. The increase reflects lower depreciation expense of$131 million and$223 million in the three and six months endedJune 30, 2021 , respectively, resulting primarily from prior residual value estimate changes, including higher used vehicle 32
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AND RESULTS OF OPERATIONS - (Continued) sales results. The increase in EBT also reflects higher commercial rental and ChoiceLease results. Higher commercial rental results were primarily due to higher pricing and increased utilization on a smaller average power fleet in 2021. Rental power fleet utilization increased to 80% from 56% in the second quarter of 2021 and, increased to 76% from 60% in the six months endedJune 30, 2021 . ChoiceLease results benefited from higher lease pricing and increased miles driven, partially offset by a smaller lease fleet. In 2020, EBT included negative impacts from the COVID-19 effects due to lower rental demand and higher bad debt expense which was partially offset by COVID-19-related cost actions and lower medical expenses. During the second quarter of 2021, we completed a review of the residual values and useful lives of revenue earning equipment. Prior to our review, the residual value estimates of our total fleet already reflected historically low levels, with used tractor prices only falling below those estimates in four of the last 21 years. Based on the results of our analysis, we primarily adjusted our residual value estimates for certain tractors and useful lives of certain classes of our revenue earning equipment, impacting approximately 15% of our total fleet. These estimate changes are intended to further reduce the probability of losses or need for accelerated depreciation during a potential cyclical downturn, even if tractor pricing returns to historical trough levels. The adjustment is expected to increase depreciation expense in 2021 by$18 million or approximately 1% of estimated annual depreciation expense. The impact was not material to our results of operations for the second quarter of 2021. Refer to Note 5, "Revenue Earning Equipment, net" for further details.
Our global fleet of owned and leased revenue earning equipment and
Change June 2021/ June 2021/ June 30, 2021 December 31, 2020 June 30, 2020 Dec 2020 June 2020 End of period vehicle count By type: Trucks (1) 75,400 77,300 82,800 (2)% (9)% Tractors (2) 72,000 73,300 79,400 (2)% (9)% Trailers and other (3) 43,400 44,100 45,800 (2)% (5)% Total 190,800 194,700 208,000 (2)% (8)% By product line: ChoiceLease 146,200 149,600 154,600 (2)% (5)% Commercial rental 38,000 35,000 36,800 9% 3% Service vehicles and other 2,300 2,400 2,600 (4)% (12)% 186,500 187,000 194,000 -% (4)% Held for sale 4,300 7,700 14,000 (44)% (69)% Total 190,800 194,700 208,000 (2)% (8)% Customer vehicles underSelectCare contracts (4) 52,900 50,300 54,900 5%
(4)%
Quarterly average vehicle count By product line: ChoiceLease 146,900 150,400 156,900 (2)% (6)% Commercial rental 36,700 35,100 38,200 5% (4)% Service vehicles and other 2,300 2,500 2,700 (8)% (15)% 185,900 188,000 197,800 (1)% (6)% Held for sale 5,100 9,000 13,100 (43)% (61)% Total 191,000 197,000 210,900 (3)% (9)% Customer vehicles underSelectCare contracts (4) 53,200 52,700 55,200 1%
(4)%
Customer vehicles underSelectCare on-demand (5) 6,400 6,400 6,900 -% (7)% Total vehicles serviced 250,600 256,100 273,000 (2)% (8)% 33
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ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued)
-----------
(1)Generally comprised of Class 1 through Class 7 type vehicles with a Gross Vehicle Weight (GVW) up to 33,000 pounds. (2)Generally comprised of over the road on highway tractors and are primarily comprised of Class 8 type vehicles with a GVW of over 33,000 pounds. (3)Generally comprised of dry, flatbed and refrigerated type trailers. (4)Excludes customer vehicles underSelectCare on-demand contracts. (5)Comprised of the number of unique vehicles serviced under on-demand maintenance agreements for the quarterly periods. This does not represent averages for the periods. Vehicles included in the count may have been serviced more than one time during the respective period. Note: Quarterly amounts were computed using a 6-point average based on monthly information. The following table provides information on our global active ChoiceLease fleet (number of units rounded to nearest hundred): Change December 31, June 2021/ June 2021/ June 30, 2021 2020 June 30, 2020 Dec 2020 June 2020 End of period active ChoiceLease vehicle count (1) 141,000 142,300 144,900 (1)% (3)% Quarterly average active ChoiceLease vehicle count (1) 141,400 143,100 146,600 (1)% (4)% Quarterly revenue per active ChoiceLease vehicle (2)$ 5,700 $ 5,700 $ 5,200 -% 10% -----------
(1)Active ChoiceLease vehicles are calculated as those units currently earning revenue and not classified as not yet earning or no longer earning units. (2)Calculated based on the reported quarterly ChoiceLease revenue.
The following table provides commercial rental statistics on our global power fleet which excludes trailers:
Three months ended June 30, Six months ended June 30, Change 2021/2020 2021 2020 2021 2020 Three Months Six Months Average commercial rental power fleet size - in service (1) 30,600 31,300 30,000 32,300 (2)% (7)% Commercial rental utilization - power fleet (2) 79.6% 55.9% 76.4% 60.3% NM NM --------- (1)Number of units rounded to the nearest hundred and calculated using quarterly average unit counts. (2)Rental utilization is calculated using the number of days units are rented divided by the number of days units available to rent based on the days in a calendar year. The following table provides a breakdown of our non-revenue earning equipment included in our end of period global fleet count (number of units rounded to nearest hundred): Change June 2021/ June 2021/ June 30, 2021 December 31, 2020 June 30, 2020 Dec 2020 June 2020 Not yet earning revenue (NYE) 2,400 1,900 1,500 26% 60% No longer earning revenue (NLE): Units held for sale 4,300 7,700 14,000 (44)% (69)% Other NLE units 2,500 3,200 8,500 (22)% (71)% Total NLE 6,800 10,900 22,500 (38)% (70)% Total 9,200 12,800 24,000 (28)% (62)% NYE units represent new vehicles on hand that are being prepared for deployment to a lease customer or into the rental fleet. Preparations include activities such as adding lift gates, paint, decals, cargo area and refrigeration equipment. NYE units increased 60% compared toJune 30, 2020 reflecting increased rental capital spending to meet higher rental demand. 34
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ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued) NLE units represent vehicles held for sale and vehicles for which no revenue has been earned in the previous 30 days. Accordingly, these vehicles may be temporarily out of service, being prepared for sale or awaiting redeployment. NLE units decreased 70% compared toJune 30, 2020 due to a decrease in units held for sale, a lower number of vehicles being prepared for sale or redeployment and higher utilization of our rental fleet.
Three months ended June 30, Six months ended June 30, Change 2021/2020
2021 2020 2021 2020 Three Months Six Months (In thousands, except vehicle counts) Automotive$ 179,849 $ 109,119 $ 351,721$ 280,860 65% 25% Technology and healthcare 57,529 54,950 112,234 112,616 5%
-%
Consumer packaged goods and retail 233,791 196,683 454,277 384,719 19% 18% Industrial and other 63,389 44,305 118,924 94,173 43% 26% Subcontracted transportation 211,879 102,208 392,013 237,936 NM 65% Fuel 29,193 12,053 53,161 37,461 NM 42% SCS total revenue$ 775,630 $ 519,318 $ 1,482,330 $ 1,147,765 49% 29%
SCS operating revenue (1)
1,037,156$ 872,368 32% 19% SCS EBT$ 41,041 $ 36,916 $ 73,998$ 67,941 11% 9% SCS EBT as a % of SCS total revenue 5.3% 7.1% 5.0% 5.9% (180) bps (90) bps SCS EBT as a % of SCS operating revenue (1) 7.7% 9.1% 7.1% 7.8% (140) bps (70) bps Memo: End of period fleet count 10,000 9,800 10,000 9,800 2% 2% Twelve months ended June 30, Change 2021/2020 2021 2020 SCS EBT as a % of SCS total revenue 5.8% 5.6% 20 bps SCS EBT as a % of SCS operating revenue (1) 8.2% 7.5% 70 bps
------------
(1)Non-GAAP financial measure. Refer to the "Non-GAAP Financial Measures" section of this MD&A for reconciliations of the most comparable GAAP measure to the non-GAAP financial measure and the reasons why management believes this measure is important to investors.
SCS total revenue increased 49% in the second quarter and 29% in the six months endedJune 30, 2021 as a result of higher operating revenue (a non-GAAP measure excluding fuel and subcontracted transportation) and subcontracted transportation. SCS operating revenue increased 32% and 19% in the second quarter and six months endedJune 30, 2021 , respectively, as a result of higher automotive revenues, reflecting increased volumes and prior-year COVID-19 effects. SCS operating revenue also increased due to new business and higher volumes across other industries. SCS EBT increased 11% in the second quarter and 9% for the six months endedJune 30, 2021 primarily due to revenue growth in the automotive business, partially offset by strategic investments in marketing and technology, as well as increased incentive compensation and medical costs. In the prior year periods, SCS customer volumes in the automotive business significantly declined due to temporary production shutdowns beginning late in the first quarter of 2020 related to COVID-19. These operations restarted during the second quarter of 2020 and were followed by increased consumer demand in the second half of 2020, which helped contribute to 35
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ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued) a worldwide semiconductor supply shortage in early 2021. This supply shortage impacted the production activity of our automotive customers in the first half of 2021.
Dedicated Transportation Solutions
Three months ended June 30, Six months ended June 30, Change 2021/2020 2021 2020 2021 2020 Three Months Six Months (In thousands, except vehicle counts) DTS total revenue$ 354,711 $ 293,944 $ 675,218 $ 628,832 21% 7% DTS operating revenue (1)$ 255,849 $ 227,931 $ 492,688 $ 464,616 12% 6% DTS EBT$ 13,162 $ 21,233 $ 26,144 $ 33,413 (38)% (22)% DTS EBT as a % of DTS total revenue 3.7% 7.2% 3.9% 5.3% (350) bps (140) bps DTS EBT as a % of DTS operating revenue (1) 5.1% 9.3% 5.3% 7.2% (420) bps (190) bps Memo: End of period fleet count 10,400 9,300 10,400 9,300 12% 12% Twelve months ended June 30, Change 2021/2020 2021 2020 DTS EBT as a % of DTS total revenue 5.2% 5.2% - bps DTS EBT as a % of DTS operating revenue (1) 6.9% 7.3% (40) bps
------------
(1)Non-GAAP financial measure. Refer to the "Non-GAAP Financial Measures" section of this MD&A for reconciliations of the most comparable GAAP measure to the non-GAAP financial measure and the reasons why management believes this measure is important to investors.
DTS total revenue increased 21% in the second quarter of 2021 and 7% for the six months endedJune 30, 2021 due to higher subcontracted transportation and operating revenue (a non-GAAP measure excluding fuel and subcontracted transportation) growth. DTS operating revenue increased 12% in the second quarter of 2021 and 6% in the six months endedJune 30, 2021 , primarily reflecting new business and higher volumes. Revenue growth from new business can be largely attributed to wins from competitors and private fleet conversions. DTS EBT decreased 38% in second quarter of 2021 and 22% for the six months endedJune 30, 2021 , primarily due to increased labor costs resulting from a tight driver labor market, higher insurance costs, and strategic investments. 36
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ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued)
Three months ended June 30, Six months ended June 30, Change 2021/2020 2021 2020 2021 2020 Three Months Six Months (In thousands) Human resources$ 5,954 $ 4,651 $ 11,542 $ 10,504 28% 10% Finance and procurement 19,092 16,358 37,988 35,597 17% 7% Corporate services and public affairs 3,378 1,726 5,074 3,710 96% 37% Information technology 29,246 22,285 55,665 47,650 31% 17% Legal and safety 7,507 6,661 14,939 14,624 13% 2% Marketing 7,629 3,655 16,750 8,930 NM 88% Other 20,778 8,600 40,184 16,802 NM NM Total CSS 93,584 63,936 182,142 137,817 46% 32% Allocation of CSS to business segments (75,720) (53,218) (145,846) (117,713) 42% 24% Unallocated CSS$ 17,864 $ 10,718 $ 36,296 $ 20,104 67% 81% Total CSS costs increased 46% in the second quarter of 2021 and increased 32% for the six months endedJune 30, 2021 due to higher incentive compensation-related expenses in 2021 and continuing strategic investments in technology and marketing. Unallocated CSS costs increased to$18 million and$36 million in the second quarter of 2021 and for the six months endedJune 30, 2021 due to higher incentive compensation-related expenses in 2021 due to improved performance. 37
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ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued) FINANCIAL RESOURCES AND LIQUIDITY Cash Flows The following is a summary of our cash flows from continuing operations: Six months ended June 30, 2021 2020 (In thousands) Net cash provided by (used in): Operating activities$ 1,131,233 $ 1,098,785 Investing activities (533,408) (492,266) Financing activities (478,971) 154,732 Effect of exchange rate changes on cash (2,369) (3,022) Net change in cash and cash equivalents$ 116,485 $ 758,229 Six months ended June 30, 2021 2020 (In thousands) Net cash provided by operating activities Earnings (loss) from continuing operations$ 201,152 $ (182,834) Non-cash and other, net 950,869 1,182,891 Collections on sales-type leases 62,778 54,724 Changes in operating assets and liabilities (83,566) 44,004
Cash flows from operating activities from continuing operations
Cash provided by operating activities remained at$1.1 billion for the six months endedJune 30, 2021 reflecting higher earnings offset by higher working capital needs. Our working capital needs are primarily driven by the timing of collections of our receivables and payments of our trade payables, as well as changes in other assets and liabilities. The impact from changes in operating assets and liabilities was primarily due to an increase in receivables due to higher revenues and timing of collections. Cash used in investing activities increased to$533 million for the six months endedJune 30, 2021 compared with$492 million in 2020 primarily due to an increase in cash paid for capital expenditures partially offset by higher proceeds from the sale of revenue earning equipment and operating property and equipment. Cash provided by (used in) financing activities was($479) million for the six months endedJune 30, 2021 compared to$155 million in 2020 due to lower borrowing needs.
The following table shows our free cash flow computation:
Six months ended June 30, 2021 2020 (In thousands) Net cash provided by operating activities$ 1,131,233 $ 1,098,785 Sales of revenue earning equipment (1) 330,277 214,189 Sales of operating property and equipment (1) 44,409 4,231 Other (1) 691 - Total cash generated (2) 1,506,610 1,317,205 Purchases of property and revenue earning equipment (1) (904,399) (704,930) Free cash flow (2)$ 602,211 $ 612,275 ------------
(1)Included in cash flows from investing activities. (2)Non-GAAP financial measure. Refer to the "Non-GAAP Financial Measures" section of this MD&A for reconciliations of the most comparable GAAP measure to the non-GAAP financial measure and the reasons why management believes this measure is important to investors.
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ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued) Free cash flow (a non-GAAP measure) decreased slightly to$602 million for the six months endedJune 30, 2021 from$612 million in 2020 primarily due to an increase in cash paid for capital expenditures partially offset by higher proceeds from the sale of revenue earning equipment and operating property and equipment. Capital expenditures generally represent the purchase of revenue earning equipment (trucks, tractors and trailers) within our FMS segment. These expenditures primarily support the ChoiceLease and commercial rental product lines. The level of capital required to support the ChoiceLease product line varies based on customer contract signings for replacement vehicles and growth. These contracts are long-term agreements that result in predictable cash flows typically over three to seven years for trucks and tractors and ten years for trailers. We utilize capital for the purchase of vehicles in our commercial rental product line to replenish and expand the fleet available for shorter-term use by contractual or occasional customers. Operating property and equipment expenditures primarily relate to spending on items such as vehicle maintenance facilities and equipment, computer and telecommunications equipment, investments in technologies, and warehouse facilities and equipment.
The following table provides a summary of gross capital expenditures:
Six months ended
2021 2020 (In thousands) Revenue earning equipment: ChoiceLease$ 501,053 $ 463,744 Commercial rental 397,092 69,414 898,145 533,158 Operating property and equipment 64,886 63,671 Gross capital expenditures (1) 963,031 596,829
Changes in accounts payable related to purchases of property and revenue earning equipment
(58,632) 108,101
Cash paid for purchases of property and revenue earning equipment
------------
(1)Gross capital expenditures excluded approximately
Gross capital expenditures increased 61% to
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ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued)
Financing and Other Funding Transactions
We utilize external capital primarily to support working capital needs and growth in our asset-based product lines. The variety of financing alternatives typically available to fund our capital needs include commercial paper, long-term and medium-term public and private debt, asset-backed securities, bank term loans, leasing arrangements, and bank credit facilities. Our principal sources of financing are issuances of commercial paper and medium-term notes. Cash and cash equivalents totaled$268 million as ofJune 30, 2021 . As ofJune 30, 2021 , approximately$101 million was held outside theU.S. and is available to fund operations and other growth of non-U.S. subsidiaries. If we decide to repatriate cash and cash equivalents held outside theU.S. , we may be subject to additional income taxes and foreign withholding taxes. However, our intent is to permanently reinvest these foreign amounts outside theU.S. and our current plans do not demonstrate a need to repatriate these foreign amounts to fund ourU.S. operations. We believe that our operating cash flows, together with our access to the public unsecured bond market, commercial paper market and other available debt financing, will be adequate to meet our operating, investing and financing needs in the foreseeable future. However, there can be no assurance that volatility and disruption in the public unsecured debt market or the commercial paper market would not impair our ability to access these markets on terms commercially acceptable to us or at all. If we cease to have access to public bonds, commercial paper and other sources of unsecured borrowings, we would meet our liquidity needs by drawing upon contractually committed lending agreements and/or by seeking other funding sources. Refer to Note 9, "Debt," in the Notes to Condensed Consolidated Financial Statements for information on our net worth covenant, global revolving credit facility, trade receivables program (which was extended toApril 2022 during the second quarter of 2021), medium-term notes, and asset-backed financing obligations. Our ability to access unsecured debt in the capital markets is impacted by both our short-term and long-term debt ratings. These ratings are intended to provide guidance to investors in determining the credit risk associated with our particular securities based on current information obtained by the rating agencies from us or from other sources. Ratings are not recommendations to buy, sell or hold our debt securities and may be subject to revision or withdrawal at any time by the assigning rating agency. Lower ratings generally result in higher borrowing costs, as well as reduced access to unsecured capital markets. A significant downgrade of our short-term debt ratings would impair our ability to issue commercial paper and likely require us to rely on alternative funding sources. A significant downgrade would not affect our ability to borrow amounts under our global revolving credit facility described below, assuming ongoing compliance with the terms and conditions of the credit facility.
Our debt ratings and rating outlooks as of
Rating Summary Short-term Short-term Outlook Long-term Long-term Outlook Standard & Poor's Ratings Services A2 - BBB Stable Moody's Investors Service P2 Stable Baa2 Stable Fitch Ratings F2 - BBB+ Negative DBRS R-1 (Low) Stable A (Low) Stable
As of
(In millions)
Global revolving credit facility
$ 300 In accordance with our funding philosophy, we attempt to align the aggregate average remaining re-pricing life of our debt with the aggregate average remaining re-pricing life of our assets. We utilize both fixed-rate and variable-rate debt to achieve this alignment and generally target a mix of 20% - 40% variable-rate debt as a percentage of total debt outstanding. The variable-rate portion of our total debt (including notional value of swap agreements) was 6% and 9% as ofJune 30, 2021 andDecember 31, 2020 , respectively. Our debt to equity ratio was 258% and 293% as ofJune 30, 2021 andDecember 31, 2020 , respectively. The debt to equity ratio represents total debt divided by total equity. 40
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ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued)
Share Repurchases and Cash Dividends
Refer to Note 10, "Share Repurchase Programs," in the Notes to Condensed Consolidated Financial Statements for a discussion of share repurchases.
In bothMay 2021 and 2020, our Board of Directors declared a quarterly cash dividend of$0.56 per share of common stock. The dividends were paid during the second quarter of each respective year. InJuly 2021 , our Board of Directors declared a quarterly cash dividend of$0.58 per share of common stock.
RECENT ACCOUNTING PRONOUNCEMENTS
Refer to Note 2, "Recent Accounting Pronouncements," in the Notes to Condensed Consolidated Financial Statements for a discussion of recent accounting pronouncements.
NON-GAAP FINANCIAL MEASURES
This Quarterly Report on Form 10-Q includes information extracted from condensed consolidated financial information, but not required by generally accepted accounting principles inthe United States (GAAP) to be presented in the financial statements. Certain elements of this information are considered "non-GAAP financial measures" as defined bySEC rules. Non-GAAP financial measures should be considered in addition to, but not as a substitute for or superior to, other measures of financial performance or liquidity prepared in accordance with GAAP. Also, our non-GAAP financial measures may not be comparable to financial measures used by other companies. We provide a reconciliation of each of these non-GAAP financial measures to the most comparable GAAP measure in this non-GAAP financial measures section or in our results and liquidity discussions above. We also provide the reasons why management believes each non-GAAP financial measure is useful to investors in this section. 41
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ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued)
Specifically, we refer to the following non-GAAP financial measures in this Form 10-Q:
Non-GAAP Financial Measure Comparable GAAP Measure Operating Revenue Measures: Operating Revenue Total Revenue FMS Operating Revenue FMS Total Revenue SCS Operating Revenue SCS Total Revenue DTS Operating Revenue DTS Total Revenue FMS EBT as a % of FMS Operating Revenue FMS EBT as a % of FMS Total Revenue SCS EBT as a % of SCS Operating Revenue SCS EBT as a % of SCS Total Revenue DTS EBT as a % of DTS Operating Revenue DTS EBT as a % of DTS Total Revenue Comparable Earnings Measures: Comparable Earnings (Loss) Before Income Tax Earnings (Loss) Before Income Tax Comparable Earnings (Loss) Earnings (Loss) from Continuing Operations Comparable Earnings Before Interest, Taxes, Depreciation Net Earnings (Loss) and Amortization (EBITDA) Comparable EPS EPS from Continuing Operations Comparable Tax Rate Effective Tax Rate from Continuing Operations Not Applicable. However, non-GAAP elements of the calculation have been reconciled to the corresponding Adjusted Return on Equity (ROE) GAAP measures. A numerical reconciliation of net earnings to adjusted net earnings and average shareholders' equity to adjusted average equity is provided in the following reconciliations.
Cash Flow Measures: Total Cash Generated and Free Cash Flow Cash Provided by Operating Activities
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ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued) Set forth in the table below is an overview of each non-GAAP financial measure and why management believes that the presentation of each non-GAAP financial measure provides useful information to investors. Operating Revenue Measures: Operating Revenue Operating revenue is defined as total
revenue for
or each business segment (FMS, SCS and DTS) excluding any (1) fuel FMS Operating Revenue and (2) subcontracted transportation, as well as (3) revenue from our ChoiceLease liability insurance program which was discontinued SCS Operating Revenue in early 2020. We believe operating revenue provides useful information to investors as we use it to evaluate the operating DTS Operating Revenue performance of our core businesses and as a measure of sales activity at the consolidated level forRyder System, Inc. , as well as for each of our business segments. We also use segment EBT as a FMS EBT as a % of FMS Operating percentage of segment operating revenue for each business segment Revenue for the same reason. Note:FMS EBT, SCS EBT and DTS EBT, our primary measures of segment performance, are not non-GAAP measures. SCS EBT as a % of SCS Operating Revenue Fuel: We excludeFMS, SCS and DTS fuel from
the calculation of our
operating revenue measures, as fuel is an ancillary service that we DTS EBT as a % of DTS Operating provide our customers, which is impacted by fluctuations in market Revenue fuel prices and the costs are largely a pass-through to our customers, resulting in minimal changes in our profitability during periods of steady market fuel prices. However, profitability may be positively or negatively impacted by rapid changes in market fuel prices during a short period of time, as customer pricing for fuel services is established based on trailing market fuel costs. Subcontracted transportation: We exclude subcontracted transportation from the calculation of our operating revenue measures, as these services are also
typically a pass-through to our
customers and, therefore, fluctuations result in minimal changes to our profitability. While our SCS and DTS business segments subcontract certain transportation services to third party providers, our FMS business segment does not engage in subcontracted transportation and, therefore, this item is not applicable to FMS. ChoiceLease liability insurance: We exclude ChoiceLease liability insurance as we announced our plan in the first quarter of 2020 to exit the extension of our liability insurance coverage for ChoiceLease customers. The exit of this program was completed in the first quarter of 2021. We are excluding the revenues associated with this program for better comparability of our on-going operations. 43
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ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued) Comparable Earnings Measures: Comparable Earnings (Loss) before Comparable EBT, comparable earnings and comparable EPS are defined, Income Taxes (EBT) respectively, as GAAP EBT, earnings and EPS, all from continuing operations, excluding (1) non-operating pension costs, net and (2) Comparable Earnings (Loss) any other significant items that are not representative of our business operations. We believe these comparable earnings measures Comparable Earnings (Loss) per provide useful information to investors and allow for better Diluted Common Share (EPS) year-over-year comparison of operating performance. Comparable Tax Rate Non-operating pension costs, net: Our comparable earnings measures exclude non-operating pension costs, which include the amortization Adjusted Return on Equity (ROE) of net actuarial loss and prior service cost, interest cost and expected return on plan assets components of pension and postretirement benefit costs, as well as any significant charges for settlements or curtailments if recognized. We exclude non-operating pension costs, net because we consider these to be impacted by financial market performance and outside the operational performance of our business. Other Items Impacting Comparability: Our comparable and adjusted earnings measures also exclude other
significant items that are not
representative of our business operations as detailed in the reconciliation table below. These other significant items vary from period to period and, in some periods, there may be no such significant items. Comparable tax rate is computed using the same methodology as the GAAP provision for income taxes. Income tax effects of non-GAAP adjustments are calculated based on the marginal tax rates to which the non-GAAP adjustments are related. Adjusted ROE is defined as adjusted net earnings divided by adjusted average shareholders' equity and represents the rate of return on shareholders' investment. Other items impacting comparability described above are
excluded, as applicable, from the
calculation of net earnings and average shareholders' equity. We use adjusted ROE as an internal measure of how effectively we use the owned capital invested in our operations. 44
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ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued) Comparable Earnings Before Interest, Comparable EBITDA is defined as net earnings (loss), first adjusted Taxes, Depreciation and Amortization to exclude discontinued operations and the following items, all (EBITDA) from continuing operations: (1)
non-operating pension costs, net
and (2) any other items that are not
representative of our business
operations (these items are the same
items that are excluded from
comparable earnings measures for the
relevant periods as described
immediately above) and then adjusted
further for (1) interest
expense, (2) income taxes, (3)
depreciation, (4) used vehicle sales
results and (5) amortization. We believe comparable EBITDA
provides investors with useful
information, as it is a standard
measure commonly reported and
widely used by analysts, investors
and other interested parties to
measure financial performance and
our ability to service debt and
meet our payment obligations. In
addition, we believe that the
inclusion of comparable EBITDA
provides consistency in financial
reporting and enables analysts and
investors to perform meaningful
comparisons of past, present and
future operating results. Other
companies may calculate comparable
EBITDA differently; therefore,
our presentation of comparable
EBITDA may not be comparable to
similarly-titled measures used by
other companies.
Comparable EBITDA should not be
considered as an alternative to net
earnings (loss), earnings (loss)
from continuing operations before
income taxes or earnings (loss) from continuing operations determined in accordance with GAAP, as an indicator of the Company's operating performance, as an alternative to cash flows from operating activities
(determined in accordance with GAAP), as
an indicator of cash flows, or as a measure of liquidity. Cash Flow Measures: Total Cash Generated We consider total cash generated and
free cash flow to be important
measures of comparative operating performance, as our principal Free Cash Flow sources of operating liquidity are cash from operations and proceeds from the sale of revenue earning equipment. Total Cash Generated is defined as
the sum of (1) net cash provided
by operating activities, (2) net cash provided by the sale of revenue earning equipment, (3) net cash provided by the sale of operating property and equipment and (4) other cash inflows from investing activities. We believe total cash generated is an important measure of total cash
flows generated from our ongoing
business activities. Free Cash Flow is defined as the net
amount of cash generated from
operating activities and investing
activities (excluding
acquisitions) from continuing
operations. We calculate free cash
flow as the sum of (1) net cash
provided by operating activities,
(2) net cash provided by the sale of
revenue earning equipment and
operating property and equipment,
and (3) other cash inflows from
investing activities, less (4)
purchases of property and revenue
earning equipment. We believe free cash flow provides investors with an important perspective on the cash available for debt service and for shareholders, after making capital investments required to support ongoing business
operations. Our calculation of
free cash flow may be different from
the calculation used by other
companies and, therefore,
comparability may be limited.
* See Total Cash Generated and Free
Cash Flow reconciliations in
the Financial Resources and
Liquidity section of Management's
Discussion and Analysis. 45
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ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued) The following table provides a reconciliation of GAAP earnings (loss) before taxes (EBT), earnings (loss), and earnings (loss) per diluted share (Diluted EPS) from continuing operations to comparable EBT, comparable earnings (loss) and comparable EPS. Certain items included in EBT, earnings and diluted EPS from continuing operations have been excluded from our comparable EBT, comparable earnings and comparable diluted EPS measures. The following table lists a summary of these items, which are discussed in more detail throughout our MD&A and within the Notes to Condensed Consolidated Financial Statements:
Continuing Operations
Three months ended June 30, Six months ended June 30, 2021 2020 2021 2020 (In thousands, except per share amounts) EBT$ 203,573 $ (94,777) $ 273,840 $ (208,411) Non-operating pension costs, net (373) 936 (382) 2,157 Restructuring and other, net (1) 2,577 26,168 5,605 46,789 ERP implementation costs (1) 5,090 11,032 12,721 21,358 Gains on sale of properties (1) (35,263) - (36,768) - ChoiceLease liability insurance revenue (1) - (7,409) (777) (16,767) Comparable EBT$ 175,604 $ (64,049) $ 254,239 $ (154,873) Earnings (loss)$ 149,568 $ (73,705) $ 201,152 $ (182,834) Non-operating pension costs, net (1,031) (79) (1,786) 21 Restructuring and other, net (including ChoiceLease liability insurance results) (1) 3,204 16,139 5,784 25,037 ERP implementation costs (1) 3,779 8,188 9,444 15,852 Gains on sale of properties (1) (26,812) - (27,999) - Tax adjustments, net (2) 430 - 733 20,363 Comparable Earnings$ 129,138 $ (49,457) $ 187,328 $ (121,561) Diluted EPS $ 2.78$ (1.41) $ 3.75 $ (3.50) Non-operating pension costs, net (0.02) - (0.03) - Restructuring and other, net (including ChoiceLease liability insurance results) (1) 0.06 0.30 0.10 0.48 ERP implementation costs (1) 0.07 0.16 0.18 0.30 Gains on sale of properties (1) (0.50) - (0.52) - Tax adjustments, net (2) 0.01 - 0.01 0.39 Comparable EPS $ 2.40$ (0.95) $ 3.49 $ (2.33) ------------
(1)Refer to Note 15, "Other Items Impacting Comparability," in the Notes to Condensed Consolidated Financial Statements for additional information. (2)Refer to the reconciliation of the comparable provision for income taxes table below for information on adjustments related to tax matters. Note: Amounts may not be additive due to rounding.
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ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued)
The following table provides a reconciliation of the provision for income taxes and effective tax rate to the comparable provision for income taxes and comparable tax rate:
Three months ended June 30, Six months ended June 30, 2021 2020 2021 2020 (In thousands) Provision for (benefit from) income taxes$ 54,005 $ (21,072) $ 72,688 $ (25,577) Tax adjustments, net (2) (430) - (733) (20,363) Income tax effects of non-GAAP adjustments (1) (7,109) 6,480 (5,044) 12,628 Comparable provision for (benefit from) income taxes (1)$ 46,466 $ (14,592) $ 66,911 $ (33,312) Effective tax rate on continuing operations (3) 26.5 % 22.2 % 26.5 % 12.3 % Tax adjustments and income tax effects of non-GAAP adjustments (1) (2) - % 0.6 % (0.2) % 9.2 % Comparable tax rate on continuing operations (1) (3) 26.5 % 22.8 % 26.3 % 21.5 % ------------ (1)The comparable provision for income taxes is computed using the same methodology as the GAAP provision of income taxes. Income tax effects of non-GAAP adjustments are calculated based on the marginal tax rates to which the non-GAAP adjustments are related. (2)In the second quarter and six months endedJune 30, 2021 , we recorded tax expense related to expiring state net operating losses. For the six months endedJune 30, 2020 we recorded tax expenses of$7 million and$13 million related to expiring state net operating losses and a valuation allowance on ourU.K. deferred tax assets, respectively. (3)The effective tax rate on continuing operations and comparable tax rate are based on EBT and comparable EBT, respectively, found on the previous page. The following table provides a reconciliation of earnings (loss) to comparable EBITDA: Three months ended June 30, Six months ended June 30, 2021 2020 2021 2020 (In thousands) Net earnings (loss)$ 149,105 $
(74,099)
463 394 1,222 878 Provision for (benefit from) income taxes 54,005 (21,072) 72,688 (25,577) EBT 203,573 (94,777) 273,840 (208,411) Non-operating pension costs, net (373) 936 (382) 2,157 Other items impacting comparability, net (1) (27,596) 29,792 (19,219) 51,381 Comparable EBT 175,604 (64,049) 254,239 (154,873) Interest expense 54,155 67,285 108,861 129,851 Depreciation 444,259 532,947 905,420 1,056,171 Used vehicle sales, net (2) (3) (51,634) 9,488 (80,485) 30,172 Amortization 1,671 1,973 3,435 4,018 Comparable EBITDA(3)$ 624,055 $
547,644
------------
(1)Refer to the table above in the Operating Results by Segment for a discussion on items excluded from our comparable measures and their classification within our Condensed Consolidated Statements of Earnings and Note 15,"Other Items Impacting Comparability" in the Notes to Condensed Consolidated Financial Statements for additional information. (2)Refer to Note 5, "Revenue Earning Equipment, net," in the Notes to Condensed Consolidated Financial Statements for additional information. (3)Comparable EBITDA has been recast to exclude gains/losses from the sale of used vehicles. 47
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ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued) The following table provides a reconciliation of total revenue to operating revenue: Three months ended June 30, Six months ended June 30, 2021 2020 2021 2020 (In thousands) Total revenue$ 2,382,237
(271,644) (144,035) (502,915) (345,988) Fuel (187,773) (120,594) (359,984) (299,342) ChoiceLease liability insurance revenue (1) - (7,409) (777) (16,767) Operating revenue$ 1,922,820 $ 1,623,244 $ 3,740,183 $ 3,394,491 ------------ (1)In the first quarter of 2020, we announced our plan to exit the extension of our liability insurance coverage for ChoiceLease customers. The exit of this program was completed in the first quarter of 2021.
The following table provides a reconciliation of FMS total revenue to FMS operating revenue:
Three months ended June 30, Six months ended June 30, Twelve months ended June 30, 2021 2020 2021 2020 2021 2020 (In thousands) FMS total revenue$ 1,408,241 $ 1,198,177
$ 2,743,726 $ 2,538,414 $ 5,375,779 $ 5,367,308 Fuel (183,568) (117,253) (350,163) (290,588) (628,649) (686,713) ChoiceLease liability insurance revenue (1) - (7,409) (777) (16,767) (7,827) (35,466) FMS operating revenue$ 1,224,673 $ 1,073,515 $ 2,392,786 $ 2,231,059 $ 4,739,303 $ 4,645,129 FMS EBT$ 158,451 $ (103,735) $ 221,853 $ (218,309) $ 298,205 $ (407,240) FMS EBT as a % of FMS total revenue 11.3% (8.7)% 8.1% (8.6)% 5.5% (7.6)% FMS EBT as a % of FMS operating revenue 12.9% (9.7)% 9.3% (9.8)% 6.3% (8.8)% ------------ (1)In the first quarter of 2020, we announced our plan to exit the extension of our liability insurance coverage for ChoiceLease customers. The exit of this program was completed in the first quarter of 2021.
The following table provides a reconciliation of SCS total revenue to SCS operating revenue:
Three months ended June 30, Six months ended June 30, Twelve months ended June 30, 2021 2020 2021 2020 2021 2020 (In thousands) SCS total revenue$ 775,630 $ 519,318 $ 1,482,330 $ 1,147,765 $ 2,878,985 $ 2,414,054 Subcontracted transportation (211,879) (102,208) (392,013) (237,936) (748,014) (529,104) Fuel (29,193) (12,053) (53,161) (37,461) (95,816) (92,462) SCS operating revenue$ 534,558 $ 405,057 $ 1,037,156 $ 872,368 $ 2,035,155 $ 1,792,488 SCS EBT$ 41,041 $ 36,916 $ 73,998 $ 67,941 $ 165,997 $ 134,910 SCS EBT as a % of SCS total revenue 5.3% 7.1% 5.0% 5.9% 5.8%
5.6%
SCS EBT as a % of SCS operating revenue 7.7% 9.1% 7.1% 7.8% 8.2% 7.5% 48
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ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued)
The following table provides a reconciliation of DTS total revenue to DTS operating revenue:
Three months ended June 30, Six months ended June 30, Twelve months ended June 30, 2021 2020 2021 2020 2021 2020 (In thousands) DTS total revenue$ 354,711 $ 293,944 $ 675,218 $ 628,832 $ 1,275,760 $ 1,334,450 Subcontracted transportation (59,765) (41,827) (110,902) (108,052) (194,758) (253,809) Fuel (39,097) (24,186) (71,628) (56,164) (123,684) (127,015) DTS operating revenue$ 255,849 $ 227,931 $ 492,688 $ 464,616 $ 957,318 $ 953,626 DTS EBT$ 13,162 $ 21,233 $ 26,144 $ 33,413 $ 66,173 $ 70,018 DTS EBT as a % of DTS total revenue 3.7% 7.2% 3.9% 5.3% 5.2%
5.2%
DTS EBT as a % of DTS operating revenue 5.1% 9.3% 5.3% 7.2% 6.9% 7.3%
The following tables provide numerical reconciliations of net earnings to adjusted net earnings and average shareholders' equity to adjusted average shareholders' equity (Adjusted ROE), and of the non-GAAP elements used to calculate the adjusted return on equity to the corresponding GAAP measures:
Twelve months endedJune 30, 2021 2020 (In thousands)
Net earnings (loss) (12-month rolling period)
$ (328,702) Other items impacting comparability, net (4) 19,779
91,935
Income taxes (1) 79,930
(94,417)
Adjusted earnings (loss) before income taxes 361,101
(331,184)
Adjusted income taxes (2) (80,094)
94,076
Adjusted net earnings (loss) [A]$ 281,007
Average shareholders' equity$ 2,252,610 $ 2,392,550 Average adjustments to shareholders' equity (3) 44,961
28,386
Adjusted average shareholders' equity [B]$ 2,297,571
Adjusted return on equity [A/B] 12.2%
(9.8)%
------------
(1)Includes income taxes on discontinued operations. (2)Represents provision for income taxes plus income taxes on other items impacting comparability. (3)Represents the impact of other items impacting comparability, net of tax, to equity for the respective period. (4)Refer to the table below for a composition of Other items impacting comparability, net for the 12-month rolling period: Twelve months endedJune 30, 2021 2020 (In thousands)
Restructuring and other, net$ 35,179 $ 92,274 ERP Implementation costs 25,614 35,127 Gains on sale of properties (42,186) - Early redemption of medium-term notes 8,999 - ChoiceLease liability insurance revenue (7,827) (35,466) Other items impacting comparability, net$ 19,779 $ 91,935 49
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ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued) SPECIAL NOTE REGARDING FORWARD-LOOKING STATEMENTS Forward-looking statements (within the meaning of theFederal Private Securities Litigation Reform Act of 1995) are statements that relate to expectations, beliefs, projections, future plans and strategies, anticipated events or trends concerning matters that are not historical facts. These statements are often preceded by or include the words "believe," "expect," "intend," "estimate," "anticipate," "will," "may," "could," "should" or similar expressions. This Quarterly Report contains forward-looking statements including, statements regarding: •our expectations regarding the COVID-19 effects on our business and financial results including revenue and cash flow; •our expectations in our FMS business segment regarding anticipated ChoiceLease revenue, fleet growth and earnings and commercial rental revenue and demand; •our expectations in our SCS and DTS business segments regarding anticipated operating revenue, trends, earnings, sales activity and growth rates; •our expectations of the long-term residual values of revenue earning equipment; •the expected pricing for used vehicles and vehicle replacement parts; •our expectations of the impact of a potential cyclical downturn, including the probability of incurring losses or having to incur accelerated depreciation; •our expectations of cash flow from operating activities, free cash flow, and capital expenditures through the end of 2021; •the adequacy of our accounting estimates and reserves for pension expense, compensation expense and employee benefit plan obligations, depreciation and residual value guarantees, goodwill impairment, accounting changes, and income taxes; •our expected future contractual cash obligations and commitments; •the adequacy of our fair value estimates of employee incentive awards under our share-based compensation plans, publicly traded debt and other debt; •our ability to fund all of our operating, investing and financial needs for the foreseeable future through internally generated funds and outside funding sources; •our expected level of use and availability of outside funding sources, anticipated future payments under debt and lease agreements, and risk of losses resulting from counterparty default under hedging and derivative agreements; •the anticipated impact of fuel price and exchange rate fluctuations; •our expectations as to return on pension plan assets, future pension expense and estimated contributions; •our expectations regarding the scope and anticipated outcomes with respect to certain claims, proceedings and lawsuits; •the ultimate disposition of estimated environmental liabilities; •our ability to access commercial paper and other available debt financing in the capital markets; •the size and impact of our strategic investments; •our expectations regarding the achievement of our return on equity improvement initiatives; •our expectations regarding the diminishing impact of prior residual value estimate changes on return on equity improvement; •our expectations regarding maintenance costs and the benefits of maintenance cost initiatives; •our expectations regarding the benefits of terminating lease insurance; 50
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ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued) •our expectations regarding the adequacy of credit reserves; •the status of our unrecognized tax benefits related to theU.S. federal, state and foreign tax positions; •our estimates for self-insurance loss reserves; •our expectations regarding losses under guarantees; •our expectation on the realizability of our deferred tax assets; and •our expectations regarding the completion and ultimate outcome of certain tax audits. These statements, as well as other forward-looking statements contained in this Quarterly Report, are based on our current plans and expectations and are subject to risks, uncertainties and assumptions. We caution readers that certain important factors could cause actual results and events to differ significantly from those expressed in any forward-looking statements. These risk factors, include the following: •Market Conditions: •Changes in general economic and financial conditions in theU.S. and worldwide leading to decreased demand for our services and products, lower profit margins, increased levels of bad debt and reduced access to credit and financial markets. •Decreases in freight demand that would impact both our transactional and variable-based contractual business. •Changes in our customers' operations, financial condition or business environment that may limit their demand for, or ability to purchase, our services and products. •Decreases in market demand affecting the commercial rental market and used vehicle sales as well as global economic conditions. •Volatility in customer volumes and shifting customer demand in the industries serviced by our SCS business. •Changes in current financial, tax or regulatory requirements that could negatively impact our financial results. •Competition: •Advances in technology may impact demand for our services or may require increased investments to remain competitive. •Competition from other service providers, who may have greater capital resources or lower capital costs, or from our customers, who may choose to provide services themselves. •Continued consolidation in the markets in which we operate, which may create large competitors with greater financial resources. •Our inability to maintain current pricing levels due to economic conditions, demand for services, customer acceptance or competition. •Profitability: •Our inability to obtain adequate profit margins for our services. •Lower than expected sales volumes or customer retention levels. •Decreases in commercial rental fleet utilization and pricing. •Lower than expected used vehicle sales pricing levels and fluctuations in the anticipated proportion of retail versus wholesale sales. •Loss of key customers in our SCS and DTS business segments. •Our inability to adapt our product offerings to meet changing consumer preferences on a cost-effective basis. 51
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ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued) •The inability of our legacy information technology systems to provide timely access to data. •Sudden changes in fuel prices and fuel shortages. •Higher prices for vehicles, diesel engines and fuel as a result of new regulations. •Higher than expected maintenance costs and lower than expected benefits associated with our maintenance initiatives. •Lower than expected revenue growth due to production delays at our automotive SCS customers, primarily related to the worldwide semiconductor supply shortage. •The inability of an OEM or supplier to provide vehicles or components, primarily related to the worldwide semiconductor supply shortage. •Our inability to successfully execute our strategic returns and asset management initiatives, maintain our fleet at normalized levels and right-size our fleet in line with demand. •Our key assumptions and pricing structure of our SCS and DTS contracts prove to be inaccurate. •Increased unionizing, labor strikes and work stoppages. •Difficulties in attracting and retaining drivers and technicians due to driver and technician shortages, which may result in higher costs to procure drivers and technicians and higher turnover rates affecting our customers. •Our inability to manage our cost structure. •Our inability to limit our exposure for customer claims. •Unfavorable or unanticipated outcomes in legal or regulatory proceedings or uncertain positions. •Business interruptions or expenditures due to severe weather or natural occurrences. •Financing Concerns: •Higher borrowing costs. •Unanticipated interest rate and currency exchange rate fluctuations. •Negative funding status of our pension plans caused by lower than expected returns on invested assets and unanticipated changes in interest rates. •Withdrawal liability as a result of our participation in multi-employer plans. •Instability inU.S. and worldwide credit markets, resulting in higher borrowing costs and/or reduced access to credit. •Accounting Matters: •Reductions in residual values or useful lives of revenue earning equipment. •Increases in compensation levels, retirement rate and mortality resulting in higher pension expense; regulatory changes affecting pension estimates, accruals and expenses. •Changes in accounting rules, assumptions and accruals. •Difficulties and delays in implementing our Enterprise Resource Planning system and related processes. •Other risks detailed from time to time in ourSEC filings including our 2020 Annual Report on Form 10-K and in "Item 1A.-Risk Factors" of this Quarterly Report. New risk factors emerge from time to time and it is not possible for management to predict all such risk factors or to assess the impact of such risk factors on our business. As a result, we cannot provide assurance as to our future results or achievements. You 52
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should not place undue reliance on the forward-looking statements contained herein, which speak only as of the date of this Quarterly Report. We do not intend, or assume any obligation, to update or revise any forward-looking statements contained in this Quarterly Report, whether as a result of new information, future events or otherwise.
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