SAP SE About This Report
Content
The SAP Integrated Report 2020 presents our full-year financial, social, and environmental performance in one integrated report ("SAP Integrated Report") available atwww.sapintegratedreport.com. Since 2012, we have taken into consideration the recommendations of the International Integrated Reporting Framework.
The SAP Integrated Report also serves as our United Nations (UN) Global Compact progress report. Since 2018, we have also reported on our contribution to the UN Sustainable Development Goals (SDGs) and embedded the recommended disclosures of the Task Force on Climate-Related Financial Disclosures (TCFD).
Basis of Presentation
Our combined management report is prepared in accordance with the German Commercial Code and the relevant German Accounting Standards. The combined management report is also a management commentary complying with the International Financial Reporting Standards (IFRS) Practice Statement Management Commentary.
Our consolidated financial statements are prepared in accordance with IFRS. Our executive management has confirmed the effectiveness of our internal controls over financial reporting.
Our non-financial report is prepared in accordance with sections 289b and 315b of the German Commercial Code, which require us to report, for both, SAP SE and SAP Group, on social, environmental, and other non-financial matters. All non-financial information stipulated in the German Commercial Code, sections 315c and 289c that is relevant to understand SAP's development, performance of the business, and the position of the Group and SAP SE is included in our combined management report. Rather than repeating this information, our Non-Financial Report (which is part of this integrated report athttp://www.sap.com/investors/sap-2020-combined-non-financial-report) provides references to the sections of our combined management report in which the required disclosures are made.
The social and environmental data and information included in the SAP Integrated Report is prepared in accordance with the GRI Standards: Core option. This GRI option indicates that a report contains the minimum information needed to understand the nature of the organization, its material topics and related impacts, and how these are managed. We apply the GRI principles (sustainability context, stakeholder inclusiveness, materiality, and completeness) for defining report content. We also report on SDGs identified as material to our strategy.
Greenhouse gas data is prepared based on the Greenhouse Gas Protocol.
Data
All financial and non-financial data and information for the reporting period is reported utilizing SAP software solutions and sourced from the responsible business units.
About This Report
The reporting period is fiscal year 2020. The report encompasses SAP SE and all subsidiaries of the SAP Group. To make this report as current as possible, we have included relevant information available up to the auditor's opinion dated February 24, 2021. The report is available in English and German.
Independent Audit and Assurance
KPMG AG Wirtschaftsprüfungsgesellschaft has audited our consolidated financial statements and our combined management report (including the information to which our non-financial report makes references). Additionally, KPMG has provided assurance on selected sustainability information in accordance with the International Standard on Assurance Engagements (ISAE) 3000, a pertinent standard for the assurance of sustainability reporting. Both the Independent Auditor's Report and the Assurance Report of the Independent Auditor for sustainability information are available in the Independent Auditor's Report section and the Independent Assurance Report section.
Concept and Realization
This report was designed by SAP and created with
SAP S/4HANA software and the SAP Disclosure Management application.
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Key Facts
€ millions, unless otherwise stated | 2020 | 2019 | ∆ in % |
Revenues | |||
Cloud (IFRS) | 8,080 | 6,933 | 17 |
Cloud (non-IFRS) | 8,085 | 7,013 | 15 |
Software licenses (IFRS) | 3,642 | 4,533 | -20 |
Software licenses (non-IFRS) | 3,642 | 4,533 | -20 |
Software support (IFRS) | 11,506 | 11,547 | 0 |
Software support (non-IFRS) | 11,506 | 11,548 | 0 |
Cloud and software (IFRS) | 23,228 | 23,012 | 1 |
Cloud and software (non-IFRS) | 23,233 | 23,093 | 1 |
Total revenue (IFRS) | 27,338 | 27,553 | -1 |
Total revenue (non-IFRS) | 27,343 | 27,634 | -1 |
Applications, Technology & Support Segment revenue | 21,680 | 21,664 | 0 |
Concur Segment revenue | 1,505 | 1,609 | -6 |
Qualtrics Segment revenue | 681 | 508 | 34 |
Services Segment revenue | 3,157 | 3,447 | -8 |
Share of more predictable revenue (IFRS, in %) | 72 | 67 | 7 |
Share of more predictable revenue (non-IFRS, in %) | 72 | 67 | 7 |
Operating Expenses | |||
Cost of cloud (IFRS) | -2,699 | -2,534 | 7 |
Cost of cloud (non-IFRS) | -2,451 | -2,228 | 10 |
Cost of software licenses and support (IFRS) | -2,008 | -2,159 | -7 |
Cost of software licenses and support (non-IFRS) | -1,911 | -2,018 | -5 |
Cost of cloud and software (IFRS) | -4,707 | -4,692 | 0 |
Cost of cloud and software (non-IFRS) | -4,362 | -4,247 | 3 |
Total cost of revenue (IFRS) | -7,886 | -8,355 | -6 |
Total cost of revenue (non-IFRS) | -7,362 | -7,655 | -4 |
Research and development (IFRS) | -4,454 | -4,292 | 4 |
Profits and Margins | |||
Cloud gross margin (in % of corresponding revenue, IFRS) | 66.6 | 63.5 | 5 |
Cloud gross margin (in % of corresponding revenue, non-IFRS) | 69.7 | 68.2 | 2 |
Software and support gross margin (IFRS, in %) | 86.7 | 86.6 | 0 |
Software and support gross margin (non-IFRS, in %) | 87.4 | 87.4 | 0 |
Cloud and software gross margin (in % of corresponding revenue, IFRS) | 79.7 | 79.6 | 0 |
Cloud and software gross margin (in % of corresponding revenue, non-IFRS) | 81.2 | 81.6 | 0 |
Gross margin (in % of total revenue, IFRS) | 71.2 | 69.7 | 2 |
Gross margin (in % of total revenue, non-IFRS) | 73.1 | 72.3 | 1 |
Applications, Technology & Services Segment gross margin (in % of corresponding revenue) | 80 | 81 | -1 |
Intelligent Spend Group Segment gross margin (in % of corresponding revenue) | 79 | 78 | 1 |
Qualtrics Segment gross margin (in % of corresponding revenue) | 78 | 78 | 0 |
Services Segment gross margin (in % of corresponding revenue) | 29 | 24 | 21 |
Operating profit (IFRS) | 6,623 | 4,473 | 48 |
Key Facts |
2
€ millions, unless otherwise stated | 2020 | 2019 | ∆ in % |
Operating profit (non-IFRS) | 8,287 | 8,208 | 1 |
Operating margin (in % of total revenue, IFRS) | 24.2 | 16.2 | 49 |
Operating margin (in % of total revenue, non-IFRS) | 30.3 | 29.7 | 2 |
Free cash flow | 6,000 | 2,276 | 164 |
Net liquidity (net debt) | -6,503 | -8,286 | -22 |
Days sales outstanding (DSO, in days) | 78 | 71 | 11 |
Equity ratio (total equity in % of total assets) | 51 | 51 | 0 |
Effective tax rate (IFRS, in %) | 26.8 | 26.7 | 1 |
Effective tax rate (non-IFRS, in %) | 26.5 | 26.2 | 1 |
Order Entry | |||
Current cloud backlog | 7,155 | 6,681 | 7 |
Orders - number of cloud deals (in transactions) | 16,888 | 15,679 | 8 |
Share of cloud orders greater than €5 million based on total cloud order entry volume (in %) | 29 | 31 | -6 |
Share of cloud orders smaller than €1 million based on total cloud order entry volume (in %) | 34 | 32 | 6 |
Orders - number of on-premise software deals (in transactions) | 45,616 | 52,584 | -13 |
Share of software orders greater than €5 million (in % of total software order entry) | 30 | 32 | -6 |
Share of software orders less than €1 million (in % of total software order entry) | 36 | 35 | 3 |
Key SAP Stock Facts | |||
Earnings per share, basic (in €) | 4.35 | 2.78 | 56 |
Earnings per share, basic (non-IFRS, in €) | 5.41 | 5.11 | 6 |
Dividend per share2 (in €) | 1.85 | 1.58 | 17 |
Market capitalization1 (in € billions) | 131.70 | 147.81 | -11 |
Employees and Personnel Expenses | |||
Number of employees1, 3 | 102,430 | 100,330 | 2 |
Personnel expenses per employee - excluding share-based payments (in € thousands) | 122 | 131 | -8 |
Women working at SAP (in %) | 33.6 | 33.5 | 0 |
Women in management1 (total, in % of total number of employees) | 27.5 | 26.4 | 4 |
Employee Engagement Index (in %) | 86 | 83 | 4 |
Business Health Culture Index (in %) | 80 | 80 | 0 |
Leadership Trust Index (LTI, as NPS) | 62 | 59 | 5 |
Employee retention (in %) | 95.3 | 93.3 | 2 |
Customer | |||
Customer Net Promoter Score | 4.0 | -6.0 | >100 |
Environment | |||
Net greenhouse gas emissions (in kilotons) | 135 | 300 | -55 |
Total energy consumption (in GWh) | 693 | 955 | -27 |
Total data center electricity consumption (in GWh) | 361 | 318 | 14 |
1 Numbers based on year end. | |||
2 Numbers are based on the proposed dividend and on level of treasury stock at year-end. | |||
3 Full-time equivalents | |||
Key Facts | 3 |
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SAP SE published this content on 04 March 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 04 March 2021 12:28:03 UTC.
