ShotSpotter, Inc. Announces Promotion of Regan Davis to Senior Vice President of Customer Success and Field Engineering
June 02, 2021 at 04:05 pm EDT
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ShotSpotter, Inc. announced the promotion of Regan Davis from Vice President of Customer Success to the new position of Senior Vice President of Customer Success and Field Engineering. In her elevated senior leadership role, Davis will lead an expanded team strategically dedicated to helping customers get maximum value from ShotSpotter’s solutions from initial service deployment through customer onboarding with best practices including a new community engagement playbook. ShotSpotter’s Customer Success team is staffed with highly-experienced former law enforcement officers from major police departments and Federal agencies such as the ATF. The team works closely with the more than 100 agencies using ShotSpotter across the country to onboard them and promote best practices such as leveraging Crime Gun Intelligence Centers (CGIC) to more quickly investigate, identify and interrupt serial shooters that drive most of the gun-crime.
SoundThinking, Inc. is a public safety technology company that delivers artificial intelligence (AI) and data-driven solutions for law enforcement, civic leadership and security professionals. The Companyâs SafetySmart platform includes ShotSpotter, the acoustic gunshot detection system; CrimeTracer, a law enforcement search engine; CaseBuilder, an investigation management system; ResourceRouter, software that directs patrol and community anti-violence resources to help maximize their impact; and SafePointe, an AI-based weapons detection system. ShotSpotter, its acoustic gunshot detection technology serves cities and municipalities seeking to identify, locate and deter persistent, localized gun violence by incorporating a real-time gunshot detection system into their policing systems. CrimeTracer is a law enforcement search engine and information platform that enables law enforcement to search data from agencies across the United States using natural language speech terms and concepts.
SOUNDTHINKING, INC. 
