Happy New Year, everyone.
2020 was a year of great social change due to COVID-19. For us at
Despite the challenges of 2020, we steadily continued our business and grew by adapting to change. We began our drive to digitize our work processes and reform our workstyles more than 10 years ago, and thanks to these efforts, we smoothly transitioned to remote working and kept our businesses moving forward with about 70% of our employees working from home. To prevent the spread of COVID-19 at our stores and other sales venues, we devised various changes, such as holding smartphone lessons online for our customers. With restrictions on in-person client meetings, our enterprise sales teams comprehensively moved to online sales activities. In the process, they increased their enterprise customer contacts fivefold. These initiatives demonstrate how we have been able to capitalize on the benefits of our digital shift by fully harnessing our strengths as a telecom carrier. We are starting 2021 at our new headquarters in Takeshiba, and from this smart building that utilizes advanced technologies, we will establish new workstyles that correspond to the new normal.
The digital shift is proceeding at a rapid pace across all industries, and 5G is a key driver to its promotion. In the next five years we will deploy approximately 200,000 base stations to rapidly expand our 5G area coverage, and we aim to build the No.1 5G network in
With the business integration of our subsidiary
The telecom networks and Internet services that we provide are becoming even more critical social infrastructure, and we have been conscious of our important role and how our businesses contribute to society. In 2020, to promote the achievement of the
Building on the foundation of our telecom business and utilizing our advanced technologies, we will work on solving issues facing industries and social problems to realize our corporate philosophy, 'Information Revolution - Happiness for everyone,' and thereby contribute to society.
Your continued support and understanding of
(C) 2021 Electronic News Publishing, source