SolarWinds Announces the Appointment of Kevin Bury as Chief Customer Officer for the SolarWinds MSP Division
February 26, 2021 at 06:00 am EST
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SolarWinds announced the appointment of Kevin Bury as chief customer officer for the SolarWinds MSP division. As the organization embarks on its next wave of expansion, Bury will strengthen the existing investment in partner success for MSPs worldwide. Bury brings decades of experience and a passion for building and leading teams to help partners realize their maximum potential by solving their most pressing challenges. In this role, he leads diverse award-winning global customer success and support teams, empowering them in all partner enablement areas. Building on the organization’s current initiatives, including the MSP Institute, Head Nerds, the Technology Alliance Program, and community-led activities, Bury is committed to ensuring outcomes that fuel MSP partners’ full, ongoing success. He is also focused on enhancing the existing onboarding experience for partners and taking the MSP customer success center to the next level—to help MSPs better serve, secure, and protect their customers.
SolarWinds Corporation is a provider of observability and information technology (IT) management software. The Company provides solutions for observability, IT service management, application performance, and database management. The Companyâs solutions provide organizations worldwide with a comprehensive and unified view of distributed and hybrid network environments. It engages IT service and operations professionals, DevOps and SecOps professionals, and database administrators (DBAs) to understand the challenges they face in maintaining IT infrastructures, applications, and environments. Its products are designed to monitor and manage networks, systems, databases, and applications across on-premises, multi-cloud, and hybrid IT environments without the need for customization or, in most cases, professional services. In addition, the Companyâs IT service management solutions provide complementary cloud-based and on-premises service desk management capabilities.