Southwest Airlines Co. announced a ratified collective bargaining agreement for nearly 18,000 Southwest Airlines® Ramp, Operations, Provisioning, and Cargo Agents. The contract covers the second-highest number of Employees, represented by the Transport Workers Union Local 555 (TWU 555), of the airline's 12 labor agreements.

Along with compensation increases and a bonus, the new contract includes provisions allowing Southwest® to continue investing in areas that drive efficiency and provides for Company-paid maternity and parental leaves. The agreement with TWU 555 becomes amendable on March 21, 2029. Since October 2022, 10 union-represented workgroups have ratified new agreements, covering more than 41,000 Southwest Employees.

These agreements include: Appearance Technicians; Customer Service Agents, Customer Representatives, and Source of Support Representatives; Dispatchers; Facilities Maintenance; Technicians; Flight Instructors; Material Specialists; Mechanics and Related Employees; Meteorologists; Pilots; Ramp, Provisioning, Operations, and Cargo Agents.