Sprinklr announced the appointment of Scott Harvey as Chief Customer Officer. Mr. Harvey has served as Sprinklr?s executive vice president of customer operations since September 2023. He will continue to report directly to Sprinklr Founder and CEO Ragy Thomas in this newly expanded role leading a unified global customer organization, including all sales and services teams, to accelerate go-to-market efficiencies and better serve customers.

Sprinklr also announced that Chief Revenue Officer Paul Ohls has made the decision to leave Sprinklr effective March 16, 2024. He will support Mr. Harvey until his departure to ensure a seamless transition.