On August 10, 2020, the Board of Directors of Support.com, Inc. appointed Lance Rosenzweig to serve as President of the Company, effective August 10, 2020. Effective on August 10, 2020, Mr. Rosenzweig was also appointed to serve as a director on the Company’s Board of Directors. Mr. Rosenzweig currently serves as the chairman of the board of Boingo Wireless Effective on August 10, 2020, Rick Bloom stepped down as the Company’s President. Mr. Bloom has agreed to remain the Company’s Principal Accounting Officer for a transition period of sixty days from August 10, 2020 (the Transition Period). Mr. Bloom will also continue to serve on the Company’s Board of Directors.