Tata Tele Business Services (TTBS) has enhanced Smartflo UCaaS (Unified Communication as a Service), a voice solution integrated with Microsoft Teams, by adding support for the Operator Connect platform for Microsoft Teams Phone. Operator Connect takes Smartflo UCaaS to the next level, empowering customers to seamlessly connect their telephone numbers on Public Switched Telephone Network (PSTN) with Teams, revolutionizing the unified communication experience for businesses. Smartflo UCaaS with Operator Connect give users an unparalleled flexibility in connecting their telephone numbers with Teams, delivering a comprehensive communication solution.

Teams Phone provides complete calling capabilities, helping businesses to stay connected effortlessly and in the flow of their work. Leverage TTBS' existing telephony services: Operator Connect enables businesses to retain their existing TTBS telephony services, providing a seamless experience with a single Smartflo UCaaS interface integrated with Teams.TTBS-managed infrastructure.: TTBS manages the PSTN calling services and Session Border Controllers (SBCs), relieving customers of hardware procurement and management, resulting in substantial cost savings. Faster, easier deployment.

Smartflo UCaaS With Operator Connect enables seamless assignment of phone numbers to users, all managed conveniently from the Microsoft Teams admin centre. Enhanced support and reliability.: TTBS's direct peering with the Microsoft cloud establishes a seamless, contiguous single network connection, ensuring enhanced reliability and call quality. TTBS offers technical support and SLAs enhancing the overall support experience.Roaming Capability.

Users gain the added flexibility to carry their TTBS configured Teams number while roaming within India, ensuring uninterrupted communication, even on the move. Save on voice infrastructure.: Smartflo UCaaS with operator Connect eliminates the need for significant voice infrastructure investments, optimizing cost efficiency. Self-care management portal.

Smartflo UCaaSwith Operator Connect users can enjoy the convenience of a self-care management portal, allowing easy customization of communication preferences. The integration of Operator Connect with Smartflo UCaaS demonstrates TTBS commitment to democratising technology and empowering businesses with cutting-edge solutions. Smartflo UCaaSWith Operator Connect service significantly enhances unified communication capabilities in Teams, enabling businesses to smoothly embrace the shift towards a more connected and digitally empowered future.TTBS has taken several initiatives in recent times to empower businesses with innovative and reliable solutions that help them build digital maturity and continue seamless operations in a flexible, scalable, and secure manner.

The company's Smart Business Solutions portfolio comprises of Smartflo CCaaS suite, an advanced cloud communication suite integrated with omni-channel capabilities, SmartOffice - a one-box start-up kit with voice, data, apps, storage and much more, Smart Internet Leased Line with built-in cloud security, SD-WAN iFLX an intelligently flexible solution for network optimization, and a comprehensive suite of cyber security solutions.