INTRODUCTION TO MANAGEMENT'S DISCUSSION AND ANALYSIS The purpose of this section, Management's Discussion and Analysis of Financial Condition and Results of Operations ("MD&A"), is to provide a narrative explanation of our financial statements that enables investors to better understand our business, to enhance our overall financial disclosures, to provide the context within which our financial information may be analyzed, and to provide information about the quality of, and potential variability of, our financial condition, results of operations and cash flows. MD&A, which should be read in conjunction with the accompanying Condensed Consolidated Financial Statements, includes the following sections: •Management Overview •Forward-Looking Statements •Sources of Revenue for Our Hospital Operations Segment •Results of Operations •Liquidity and Capital Resources •Off-Balance Sheet Arrangements •Critical Accounting Estimates Our business consists of our Hospital Operations and other ("Hospital Operations") segment, our Ambulatory Care segment and our Conifer segment. Our Hospital Operations segment is comprised of acute care and specialty hospitals, ancillary outpatient facilities, microhospitals, imaging centers, physician practices, and other care sites and clinics. AtSeptember 30, 2021 , our subsidiaries operated 60 hospitals serving primarily urban and suburban communities in nine states. InApril 2021 , we completed the sale of the majority of the urgent care centers held by our Hospital Operations segment to an unaffiliated urgent care provider. In addition, we completed the sale of five Miamiarea hospitals and certain related operations held by our Hospital Operations segment inAugust 2021 . Our Ambulatory Care segment is comprised of the operations ofUSPI Holding Company, Inc. ("USPI"), in which we hold an ownership interest of approximately 95%. AtSeptember 30, 2021 , USPI had interests in 318 ambulatory surgery centers (227 consolidated) and 24 surgical hospitals (five consolidated) in 31 states. AtDecember 31, 2020 , our Ambulatory Care segment also included 40 urgent care centers that were classified as held for sale and 24 imaging centers. InApril 2021 , we completed the divestiture of the 40 urgent care centers and transferred the 24 imaging centers to our Hospital Operations segment. Our Conifer segment provides revenue cycle management and valuebased care services to hospitals, health systems, physician practices, employers and other clients, through our Conifer Holdings, Inc. ("Conifer") subsidiary. AtSeptember 30, 2021 , Conifer provided services to approximately 650 Tenet and nonTenet hospitals and other clients nationwide. AtSeptember 30, 2021 , we owned approximately 76% ofConifer Health Solutions, LLC , which is Conifer's principal subsidiary. Unless otherwise indicated, all financial and statistical information included in MD&A relates to our continuing operations, with dollar amounts expressed in millions (except per adjusted patient admission and per adjusted patient day amounts). Continuing operations information includes the results of our same 60 hospitals operated throughout the nine months endedSeptember 30, 2021 and 2020, and the five Miamiarea hospitals and certain related operations we sold inAugust 2021 . Continuing operations information excludes the results of our hospitals and other businesses that have been classified as discontinued operations for accounting purposes. MANAGEMENT OVERVIEW IMPACT OF THE COVID-19 PANDEMIC The spread of COVID19 and the ensuing response of federal, state and local authorities beginning inMarch 2020 resulted in a material reduction in our patient volumes and also adversely affected our net operating revenues in the year endedDecember 31, 2020 . Restrictive measures, including travel bans, social distancing, quarantines and shelterinplace orders, reduced the number of procedures performed at our facilities, as well as the volume of emergency room and physician office visits. We began experiencing improvement in patient volumes inMay 2020 as various states eased stayathome restrictions and our facilities were permitted to resume elective surgeries and other procedures; however, the COVID19 pandemic generally and, most recently, the spread of the Delta variant, continues to impact all three segments of our business, as well as our patients, communities and employees. Broad economic factors resulting from the pandemic, including increased unemployment rates and reduced consumer spending, continue to impact our patient volumes, service mix and revenue mix. The pandemic has also continued to have an adverse effect on our operating expenses to varying degrees in 2021. As further described below, we have been required to utilize highercost temporary labor and pay premiums above standard compensation for essential workers. In addition, we have experienced significant price increases in medical supplies, particularly for personal protective equipment ("PPE"), and we have encountered supply chain disruptions, including shortages and delays. 27
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As described in the Management's Discussion and Analysis of Financial Condition and Results of Operations section in Part II of our Annual Report on Form 10K for the year endedDecember 31, 2020 ("Annual Report") and below under "Sources of Revenue for Our Hospital Operations Segment," various legislative actions have mitigated some of the economic disruption caused by the COVID19 pandemic on our business. Additional funding for thePublic Health and Social Services Emergency Fund ("Provider Relief Fund " or "PRF") was among the provisions of the COVID19 relief legislation. In the nine months endedSeptember 30, 2021 and 2020, we received cash payments of$65 million and$890 million , we recognized approximately$53 million and$445 million as grant income, and we recognized$12 million and$8 million in equity in earnings of unconsolidated affiliates, respectively, in our accompanying Condensed Consolidated Statements of Operations due to grants from theProvider Relief Fund and other state and local grant programs. Throughout MD&A, we have provided additional information on the impact of the COVID19 pandemic on our results of operations and the steps we have taken, and are continuing to take, in response. The ultimate extent and scope of the pandemic remains unknown. For information about risks and uncertainties related to COVID19 that could affect our results of operations, financial condition and cash flows, see the Risk Factors section in Part I of our Annual Report. TRENDS AND STRATEGIES As described above and throughout MD&A, we experienced a significant disruption to our business in 2020 due to the COVID19 pandemic. Although we have seen improvement in our patient volumes, we continue to experience negative impacts of the pandemic on our business in varying degrees. Most recently, in the three months endedSeptember 30, 2021 , we experienced a significant acceleration in COVID19 cases associated with the Delta variant, with a peak in such cases in lateAugust 2021 . Throughout the COVID19 pandemic, we have taken, and we continue to take, various actions to increase our liquidity and mitigate the impact of reductions in our patient volumes and operating revenues. We have issued new senior unsecured notes and senior secured first lien notes, redeemed existing senior unsecured notes and senior secured first lien notes, including those with the highest interest rate and nearest maturity date of all of our longterm debt, and amended our revolving credit facility. We also decreased our employee headcount throughout the organization, and we deferred certain operating expenses that were not expected to impact our response to the COVID19 pandemic. In addition, we reduced certain variable costs across the enterprise. We believe these actions, together with government relief packages, to the extent available to us, will help us to continue operating during the uncertainty caused by the COVID19 pandemic. For further information on our liquidity, see "Liquidity and Capital Resources" below. Moreover, we are experiencing increased competition with other healthcare providers in recruiting and retaining qualified personnel responsible for the daytoday operations of our facilities. There is a limited availability of experienced medical support personnel nationwide, which drives up the wages and benefits required to recruit and retain employees. In particular, like others in the healthcare industry, we continue to experience a shortage of criticalcare nurses in certain disciplines and geographic areas, which shortage has been exacerbated by the COVID19 pandemic. We are treating patients with COVID19 in our hospitals and, in some areas, the increased demand for care is putting a strain on our resources and staff, which has required us to utilize highercost temporary labor and pay premiums above standard compensation for essential workers. The length and extent of the disruptions caused by the COVID19 pandemic are currently unknown; however, we expect such disruptions to continue in 2022 and potentially through the duration of the pandemic. In addition, we believe that several key trends are shaping the demand for healthcare services: (1) consumers, employers and insurers are actively seeking lowercost solutions and better value as they focus more on healthcare spending; (2) patient volumes are shifting from inpatient to outpatient settings due to technological advancements and demand for care that is more convenient, affordable and accessible; (3) the growing aging population requires greater chronic disease management and higheracuity treatment; and (4) consolidation continues across the entire healthcare sector. In recent years, the healthcare industry, in general, and the acute care hospital business, in particular, have also experienced significant regulatory uncertainty based, in large part, on administrative, legislative and judicial efforts to significantly modify or repeal and potentially replace the Patient Protection and Affordable Care Act, as amended by the Health Care and Education Reconciliation Act of 2010 ("Affordable Care Act" or "ACA"). It is difficult to predict the full impact of regulatory uncertainty on our future revenues and operations. Driving Growth in Our Hospital Systems-We are committed to better positioning our hospital systems and competing more effectively in the everevolving healthcare environment by focusing on driving performance through operational effectiveness, increasing capital efficiency and margins, investing in our physician enterprise, particularly our specialist network, enhancing patient and physician satisfaction, growing our higherdemand and higheracuity clinical service lines (including outpatient lines), expanding patient and physician access, and optimizing our portfolio of assets. Over the past several years, we have undertaken enterprisewide costreduction measures, comprised primarily of workforce reductions 28 -------------------------------------------------------------------------------- Table of Contents (including streamlining corporate overhead and centralized support functions), the renegotiation of contracts with suppliers and vendors, and the consolidation of office locations. Moreover, we established offshore support operations at ourGlobal Business Center ("GBC") inthe Philippines . We incurred restructuring charges in conjunction with these initiatives and our costsaving efforts in response to the COVID19 pandemic in the nine months endedSeptember 30, 2021 , and we expect to incur additional such charges through the remainder of 2021. We also continue to exit service lines, businesses and markets that we believe are no longer a core part of our longterm growth strategy. InApril 2021 , we divested the majority of our urgent care centers operated under the MedPost and CareSpot brands by our Hospital Operations and Ambulatory Care segments. In addition, inAugust 2021 , we sold five Miamiarea hospitals and certain related operations. We intend to continue to further refine our portfolio of hospitals and other healthcare facilities when we believe such refinements will help us improve profitability, allocate capital more effectively in areas where we have a stronger presence, deploy proceeds on higherreturn investments across our business, enhance cash flow generation, reduce our debt and lower our ratio of debttoAdjusted EBITDA. Improving the Customer Care Experience-As consumers continue to become more engaged in managing their health, we recognize that understanding what matters most to them and earning their loyalty is imperative to our success. As such, we have enhanced our focus on treating our patients as traditional customers by: (1) establishing networks of physicians and facilities that provide convenient access to services across the care continuum; (2) expanding service lines aligned with growing community demand, including a focus on aging and chronic disease patients; (3) offering greater affordability and predictability, including simplified registration and discharge procedures, particularly in our outpatient centers; (4) improving our culture of service; and (5) creating health and benefit programs, patient education and health literacy materials that are customized to the needs of the communities we serve. Through these efforts, we intend to improve the customer care experience in every part of our operations. Expansion of Our Ambulatory Care Segment-We continue to focus on opportunities to expand our Ambulatory Care segment through organic growth, building new outpatient centers, corporate development activities and strategic partnerships. InDecember 2020 , we acquired controlling ownership interests in 45 ambulatory surgery centers fromSurgCenter Development (the "SCD Centers"), which significantly increased USPI's presence in the musculoskeletal surgery market, a highdemand clinical service line, particularly for an aging population. In the nine months endedSeptember 30, 2021 , we acquired controlling ownership interests in four ambulatory surgery centers inMaryland , two inGeorgia and one inFlorida . We also opened three new ambulatory surgery centers - one each inNevada ,New Mexico andMontana . We believe USPI's surgery centers and surgical hospitals offer many advantages to patients and physicians, including greater affordability, predictability, flexibility and convenience. Moreover, due in part to advancements in medical technology, and due to the lower cost structure and greater efficiencies that are attainable at a specialized outpatient site, we believe the volume and complexity of surgical cases performed in an outpatient setting will continue to increase following the containment of the COVID19 pandemic. Historically, our outpatient services have generated significantly higher margins for us than inpatient services. Driving Conifer's Growth While Pursuing a Tax-Free Spin-Off-We previously announced a number of actions to support our goals of improving financial performance and enhancing shareholder value, including the exploration of strategic alternatives for Conifer. InJuly 2019 , we announced our intention to pursue a taxfree spinoff of Conifer as a separate, independent, publicly traded company. Completion of the proposed spinoff is subject to a number of conditions, including, among others, assurance that the separation will be taxfree forU.S. federal income tax purposes, finalization of Conifer's capital structure, the effectiveness of appropriate filings with theSecurities and Exchange Commission ("SEC"), and final approval from our board of directors. Although inMarch 2021 we entered into a monthtomonth agreement amending and updating certain terms and conditions related to the revenue cycle management services Conifer provides to Tenet hospitals ("Amended RCM Agreement"), the execution of a comprehensive amendment to and restatement of the master services agreement between Conifer and Tenet remains an additional prerequisite to the spinoff of Conifer. We are continuing to pursue the Conifer spinoff; however, there can be no assurance regarding the timeframe for completion, the allocation of assets and liabilities between Tenet and Conifer, that the other conditions of the spinoff will be met, or that it will be completed at all. Conifer serves approximately 650 Tenet and nonTenet hospitals and other clients nationwide. In addition to providing revenue cycle management services to health systems and physicians, Conifer provides support to both providers and selfinsured employers seeking assistance with clinical integration, financial risk management and population health management. Conifer remains focused on driving growth by continuing to market and expand its revenue cycle management and valuebased care solutions businesses. We believe that our success in growing Conifer and increasing its profitability depends in part on our success in executing the following strategies: (1) attracting hospitals and other healthcare providers that currently handle their revenue cycle management processes internally as new clients; (2) generating new client relationships through opportunities from USPI and Tenet's acute care hospital acquisition and divestiture activities; (3) expanding revenue cycle management and valuebased care service offerings through organic development and small acquisitions; and 29 -------------------------------------------------------------------------------- Table of Contents (4) leveraging data from tens of millions of patient interactions for continued enhancement of the valuebased care environment to drive competitive differentiation. Improving Profitability-As we return to more normal operations, we will continue to focus on growing patient volumes and effective cost management as a means to improve profitability. We believe our inpatient admissions have been constrained in recent years (prior to the COVID19 pandemic) by increased competition, utilization pressure by managed care organizations, new delivery models that are designed to lower the utilization of acute care hospital services, the effects of higher patient copays, coinsurance amounts and deductibles, changing consumer behavior, and adverse economic conditions and demographic trends in certain of our markets. However, we also believe that emphasis on higherdemand clinical service lines (including outpatient services), focus on expanding our ambulatory care business, cultivation of our culture of service, participation in Medicare Advantage health plans that have been experiencing higher growth rates than traditional Medicare, and contracting strategies that create shared value with payers should help us grow our patient volumes over time. We are also continuing to explore new opportunities to enhance efficiency, including further integration of enterprisewide centralized support functions, outsourcing additional functions unrelated to direct patient care, and reducing clinical and vendor contract variation. Reducing Our Leverage Over Time-All of our outstanding longterm debt has a fixed rate of interest, except for outstanding borrowings under our revolving credit facility, and the maturity dates of our notes are staggered from 2023 through 2031. We believe that our capital structure minimizes the nearterm impact of increased interest rates, and the staggered maturities of our debt allow us to refinance our debt over time. It is our longterm objective to reduce our debt and lower our ratio of debttoAdjusted EBITDA, primarily through more efficient capital allocation and Adjusted EBITDA growth, which should lower our refinancing risk. During the nine months endedSeptember 30, 2021 , we retired approximately$2.988 billion aggregate principal amount of certain of our senior unsecured and senior secured notes. These notes were retired using proceeds from theJune 2021 sale of$1.400 billion aggregate principal amount of 4.250% senior secured first lien notes, which will mature onJune 1, 2029 (the "2029 Senior Secured First Lien Notes"), the proceeds from theAugust 2021 sale of five Miamiarea hospitals and cash on hand. These transactions reduced future annual cash interest expense payments by approximately$96 million . Our ability to execute on our strategies and respond to the aforementioned trends is subject to the extent and scope of the impact on our operations of the COVID19 pandemic, as well as a number of other risks and uncertainties, all of which may cause actual results to be materially different from expectations. For information about risks and uncertainties that could affect our results of operations, see the ForwardLooking Statements section in this report, as well as the ForwardLooking Statements and Risk Factors sections in Part I of our Annual Report. 30 -------------------------------------------------------------------------------- Table of Contents RESULTS OF OPERATIONS-OVERVIEW We have provided below certain selected operating statistics for the three months endedSeptember 30, 2021 and 2020 on a continuing operations basis. The following tables also show information about facilities in our Ambulatory Care segment that we control and, therefore, consolidate. We believe this information is useful to investors because it reflects our current portfolio of operations and the recent trends we are experiencing with respect to volumes, revenues and expenses. We present certain metrics on a per adjusted patient admission basis to show trends other than volume. Continuing Operations Three Months Ended September 30, Increase Selected Operating Statistics 2021 2020 (Decrease) Hospital Operations - hospitals and related outpatient facilities: Number of hospitals (at end of period) 60 65 (5) (1) Total admissions 145,412 150,690 (3.5) % Adjusted patient admissions(2) 256,250 257,704 (0.6) % Paying admissions (excludes charity and uninsured) 136,932 141,300 (3.1) % Charity and uninsured admissions 8,480 9,390 (9.7) % Admissions through emergency department 110,675 112,131 (1.3) % Emergency department visits, outpatient 578,734 463,836 24.8 % Total emergency department visits 689,409 575,967 19.7 % Total surgeries 91,707 94,128 (2.6) % Patient days - total 770,175 784,013 (1.8) % Adjusted patient days(2) 1,335,610 1,302,605 2.5 % Average length of stay (days) 5.30 5.20 1.9 % Average licensed beds 15,987 17,242 (7.3) % Utilization of licensed beds(3) 52.4 % 49.4 % 3.0 % (1) Total visits 1,523,726 1,402,346 8.7 % Paying visits (excludes charity and uninsured) 1,423,068 1,302,529 9.3 % Charity and uninsured visits 100,658 99,817 0.8 % Ambulatory Care: Total consolidated facilities (at end of period) 232 244 (12) (1) Total consolidated cases 295,026 544,279 (45.8) %
(1) The change is the difference between the 2021 and 2020 amounts shown. (2) Adjusted patient admissions/days represents actual patient admissions/days adjusted to
include outpatient services provided by facilities in our Hospital Operations segment
by multiplying actual patient admissions/days by the sum of gross inpatient revenues
and outpatient revenues and dividing the results by gross inpatient revenues. (3) Utilization of licensed beds represents patient days divided by number of days in the
period divided by average licensed beds.
Total admissions decreased by 5,278, or 3.5%, in the three months endedSeptember 30, 2021 compared to the three months endedSeptember 30, 2020 , and total surgeries decreased by 2,421, or 2.6%, in the 2021 period compared to the 2020 period. Total emergency department visits increased 19.7% in the three months endedSeptember 30, 2021 compared to the same period in the prior year. The decrease in our patient volumes from continuing operations in the three months endedSeptember 30, 2021 compared to the three months endedSeptember 30, 2020 is attributable to the sale of five Miamiarea hospitals and certain related operations inAugust 2021 . The decrease of Ambulatory Care total consolidated cases of 45.8% in the three months endedSeptember 30, 2021 compared to the 2020 period is primarily due to the divestiture of USPI's urgent care centers and the realignment of its imaging centers under our Hospital Operations segment. Continuing Operations Three Months Ended September 30, Increase Revenues 2021 2020 (Decrease) Net operating revenues: Hospital Operations prior to inter-segment eliminations $ 4,030$ 3,803 6.0 % Ambulatory Care 666 565 17.9 % Conifer 314 325 (3.4) % Inter-segment eliminations (116) (136) (14.7) % Total $ 4,894$ 4,557 7.4 % Net operating revenues increased by$337 million , or 7.4%, in the three months endedSeptember 30, 2021 compared to the same period in 2020, primarily due to continued high patient acuity, USPI's acquisition of the SCD Centers inDecember 2020 , favorable payer mix and negotiated commercial rate increases, partially offset by the loss of revenues from the 31 -------------------------------------------------------------------------------- Table of Contents five Miamiarea hospitals we sold inAugust 2021 . During the three months endedSeptember 30, 2021 and 2020, we recognized net grant income of$3 million and$(66) million , respectively, which amounts are not included in net operating revenues. In the three months endedSeptember 30, 2020 , we recognized a reduction of grant income reported in previous periods to comply with revised grant guidelines theU.S. Department of Health and Human Services ("HHS") published inSeptember 2020 . Our accounts receivable days outstanding ("AR Days") from continuing operations were 56.4 days atSeptember 30, 2021 and 55.6 days atDecember 31, 2020 , compared to our target of less than 55 days. AR Days are calculated as our accounts receivable from continuing operations on the last date in the quarter divided by our net operating revenues from continuing operations for the quarter ended on that date divided by the number of days in the quarter. This calculation includes our Hospital Operations segment's contract assets. The AR Days calculation excludes (i) urgent care centers operated under the MedPost and CareSpot brands, which we divested inApril 2021 , (ii) five Miamiarea hospitals and certain related operations, which we sold inAugust 2021 and (iii) ourCalifornia provider fee revenues. Continuing Operations Three Months Ended September 30, Increase Selected Operating Expenses 2021 2020 (Decrease) Hospital Operations: Salaries, wages and benefits $ 1,872$ 1,818 3.0 % Supplies 656 656 - % Other operating expenses 894 899 (0.6) % Total $ 3,422$ 3,373 1.5 % Ambulatory Care: Salaries, wages and benefits $ 169$ 157 7.6 % Supplies 170 128 32.8 % Other operating expenses 97 97 - % Total $ 436$ 382 14.1 % Conifer: Salaries, wages and benefits $ 168$ 167 0.6 % Supplies 1 - N/A Other operating expenses 60 62 (3.2) % Total $ 229$ 229 - % Total: Salaries, wages and benefits $ 2,209$ 2,142 3.1 % Supplies 827 784 5.5 % Other operating expenses 1,051 1,058 (0.7) % Total $ 4,087$ 3,984 2.6 % Rent/lease expense(1): Hospital Operations $ 73$ 72 1.4 % Ambulatory Care 24 24 - % Conifer 2 3 (33.3) % Total $ 99$ 99 - % (1) Included in other operating expenses. Continuing Operations Three Months Ended September 30, Increase Selected Operating Expenses per Adjusted Patient Admission 2021 2020 (Decrease) Hospital Operations: Salaries, wages and benefits per adjusted patient admission(1) $ 7,308$ 7,054 3.6 % Supplies per adjusted patient admission(1) 2,563 2,546 0.7 % Other operating expenses per adjusted patient admission(1) 3,488 3,487 - % Total per adjusted patient admission $ 13,359$ 13,087 2.1 %
(1) Adjusted patient admissions represents actual patient admissions adjusted to include
outpatient services provided by facilities in our Hospital Operations segment by
multiplying actual patient admissions by the sum of gross inpatient revenues and
outpatient revenues and dividing the results by gross inpatient revenues.
Salaries, wages and benefits for our Hospital Operations segment increased$54 million , or 3.0%, in the three months endedSeptember 30, 2021 compared to the same period in 2020. This change was primarily attributable to increased contract labor costs, increased overtime expense, annual merit increases for certain of our employees and a greater number of employed 32 -------------------------------------------------------------------------------- Table of Contents physicians. These increases were partially offset by our continued focus on costreduction measures and corporate efficiencies, and the sale of five Miamiarea hospitals inAugust 2021 . On a per adjusted patient admission basis, salaries, wages and benefits increased 3.6% in the three months endedSeptember 30, 2021 compared to the three months endedSeptember 30, 2020 , primarily due to the increase in expense noted above. Supplies expense for our Hospital Operations segment during the three months endedSeptember 30, 2021 was consistent with the three months endedSeptember 30, 2020 . This consistency is attributable to cost efficiencies and the reduction in volumes due to the sale of five Miamiarea hospitals, offset by increased costs for certain supplies as a result of the COVID19 pandemic and growth in our higheracuity, supplyintensive surgical services. On a per adjusted patient admission basis, supplies expense increased 0.7% in the three months endedSeptember 30, 2021 compared to the three months endedSeptember 30, 2020 .
Other operating expenses for our Hospital Operations segment decreased
LIQUIDITY AND CAPITAL RESOURCES OVERVIEW Cash and cash equivalents were$2.292 billion atSeptember 30, 2021 compared to$2.194 billion atJune 30, 2021 .
Significant cash flow items in the three months ended
•Net cash provided by operating activities before interest, taxes, discontinued operations and restructuring charges, acquisitionrelated costs, and litigation costs and settlements of$662 million (including$2 million from federal, state and local grants);
•Proceeds from the sale of facilities and other assets of
•Capital expenditures of
•$104 million of distributions paid to noncontrolling interests;
•Payments for restructuring charges, acquisitionrelated costs, and litigation
costs and settlements of
•Interest payments of
•Debt payments of$1.171 billion , including$1.113 billion of cash to redeem$1.100 billion of the$1.870 billion aggregate principal amount of 4.625% senior secured first lien notes due 2024 ("2024 Senior Secured First Lien Notes"). Net cash provided by operating activities was$1.211 billion in the nine months endedSeptember 30, 2021 compared to$2.961 billion in the nine months endedSeptember 30, 2020 . Key factors contributing to the change between the 2021 and 2020 periods include the following: •An increase in operating income before net losses on sales, consolidation and deconsolidation of facilities; litigation and investigation costs; impairment and restructuring charges and acquisition-related costs; depreciation and amortization; and income recognized from government relief packages of$986 million ; •$326 million of Medicare accelerated payments recouped in the nine months endedSeptember 30, 2021 compared to$1.380 billion of Medicare accelerated payments received in the nine months endedSeptember 30, 2020 ;
•$38 million of cash received from federal, state and local grants in the 2021
period compared to
•Lower interest payments of
•A
•Higher income tax payments of
33
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•A decrease of
•The timing of other working capital items.
FORWARD-LOOKING STATEMENTS This report includes "forwardlooking statements" within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934, each as amended. All statements, other than statements of historical or present facts, that address activities, events, outcomes, business strategies and other matters that we plan, expect, intend, assume, believe, budget, predict, forecast, project, target, estimate or anticipate (and other similar expressions) will, should or may occur in the future are forwardlooking statements, including (but not limited to) disclosure regarding (i) the impact of the COVID-19 pandemic, (ii) our future earnings, financial position, and operational and strategic initiatives, and (iii) developments in the healthcare industry. Forwardlooking statements represent management's expectations, based on currently available information, as to the outcome and timing of future events, but, by their nature, address matters that are indeterminate. They involve known and unknown risks, uncertainties and other factors, many of which we are unable to predict or control, that may cause our actual results, performance or achievements to be materially different from those expressed or implied by forwardlooking statements. Such factors include, but are not limited to, the risks described in the ForwardLooking Statements and Risk Factors sections in Part I of our Annual Report. When considering forwardlooking statements, you should keep in mind the risk factors and other cautionary statements in our Annual Report and in this report. Should one or more of the risks and uncertainties described in these reports occur, or should underlying assumptions prove incorrect, our actual results and plans could differ materially from those expressed in any forwardlooking statement. We specifically disclaim any obligation to update any information contained in a forwardlooking statement or any forwardlooking statement in its entirety except as required by law.
All forwardlooking statements attributable to us are expressly qualified in their entirety by this cautionary information.
SOURCES OF REVENUE FOR OUR HOSPITAL OPERATIONS SEGMENT We earn revenues for patient services from a variety of sources, primarily managed care payers and the federal Medicare program, as well as state Medicaid programs, indemnitybased health insurance companies and uninsured patients (that is, patients who do not have health insurance and are not covered by some other form of thirdparty arrangement). The following table shows the sources of net patient service revenues less implicit price concessions for our hospitals and related outpatient facilities, expressed as percentages of net patient service revenues less implicit price concessions from all sources: Three Months Ended Nine Months Ended Net Patient Service Revenues Less September 30, Increase September 30, Increase Implicit Price Concessions from: 2021 2020 (Decrease)(1) 2021 2020 (Decrease)(1) Medicare 16.6 % 18.9 % (2.3) % 18.0 % 19.9 % (1.9) % Medicaid 9.0 % 7.1 % 1.9 % 7.9 % 8.0 % (0.1) % Managed care(2) 69.2 % 67.7 % 1.5 % 68.1 % 66.0 % 2.1 % Uninsured 0.9 % 1.4 % (0.5) % 1.3 % 1.1 % 0.2 % Indemnity and other 4.3 % 4.9 % (0.6) % 4.7 % 5.0 % (0.3) %
(1) The change is the difference between the 2021 and 2020 percentages shown. (2) Includes Medicare and Medicaid managed care programs.
34 -------------------------------------------------------------------------------- Table of Contents Our payer mix on an admissions basis for our hospitals and related outpatient facilities, expressed as a percentage of total admissions from all sources, is shown below: Three Months Ended Nine Months Ended September 30, Increase September 30, Increase Admissions from: 2021 2020 (Decrease)(1) 2021 2020 (Decrease)(1) Medicare 19.6 % 21.9 % (2.3) % 20.6 % 23.0 % (2.4) % Medicaid 6.1 % 6.4 % (0.3) % 5.8 % 6.3 % (0.5) % Managed care(2) 65.2 % 62.7 % 2.5 % 64.4 % 61.6 % 2.8 % Charity and uninsured 5.8 % 6.2 % (0.4) % 6.0 % 6.3 % (0.3) % Indemnity and other 3.3 % 2.8 % 0.5 % 3.2 % 2.8 % 0.4 %
(1) The change is the difference between the 2021 and 2020 percentages shown. (2) Includes Medicare and Medicaid managed care programs.
GOVERNMENT PROGRAMS TheCenters for Medicare and Medicaid Services ("CMS"), an agency of HHS, is the single largest payer of healthcare services inthe United States . Approximately 63 million individuals rely on healthcare benefits through Medicare, and approximately 82 million individuals are enrolled in Medicaid and theChildren's Health Insurance Program ("CHIP"). These three programs are authorized by federal law and administered by CMS. Medicare is a federally funded health insurance program primarily for individuals 65 years of age and older, as well as some younger people with certain disabilities and conditions, and is provided without regard to income or assets. Medicaid is coadministered by the states and is jointly funded by the federal government and state governments. Medicaid is the nation's main public health insurance program for people with low incomes and is the largest source of health coverage inthe United States . The CHIP, which is also coadministered by the states and jointly funded, provides health coverage to children in families with incomes too high to qualify for Medicaid, but too low to afford private coverage. Unlike Medicaid, the CHIP is limited in duration and requires the enactment of reauthorizing legislation. Funding for the CHIP has been reauthorized through federal fiscal year ("FFY") 2027.
Medicare
Medicare offers its beneficiaries different ways to obtain their medical benefits. One option, the Original Medicare Plan (which includes "Part A" and "Part B"), is a feeforservice ("FFS") payment system. The other option, called Medicare Advantage (sometimes called "Part C" or "MA Plans"), includes health maintenance organizations ("HMOs"), preferred provider organizations ("PPOs"), private FFS Medicare special needs plans and Medicare medical savings account plans. Our total net patient service revenues from continuing operations of the hospitals and related outpatient facilities in our Hospital Operations segment for services provided to patients enrolled in the Original Medicare Plan were$616 million and$662 million for the three months endedSeptember 30, 2021 and 2020, respectively, and$2.001 billion and$1.964 billion for the nine months endedSeptember 30, 2021 and 2020, respectively. A general description of the types of payments we receive for services provided to patients enrolled in the Original Medicare Plan is provided in our Annual Report. Recent regulatory and legislative updates to the terms of these payment systems and their estimated effect on our revenues can be found under "Regulatory and Legislative Changes" below.
Medicaid
Medicaid programs and the corresponding reimbursement methodologies vary from statetostate and from yeartoyear. Even prior to the COVID19 pandemic, several states in which we operate faced budgetary challenges that resulted in reduced Medicaid funding levels to hospitals and other providers. Because most states must operate with balanced budgets, and the Medicaid program is generally a significant portion of a state's budget, states can be expected to adopt or consider adopting future legislation designed to reduce or not increase their Medicaid expenditures. In addition, some states delay issuing Medicaid payments to providers to manage state expenditures. As an alternative means of funding provider payments, many of the states in which we operate have adopted supplemental payment programs authorized under the Social Security Act. Continuing pressure on state budgets and other factors could adversely affect the Medicaid supplemental payments our hospitals receive. Estimated revenues under various state Medicaid programs, including statefunded Medicaid managed care programs, constituted approximately 18.2% and 17.9% of total net patient service revenues less implicit price concessions of our acute care hospitals and related outpatient facilities for the nine months endedSeptember 30, 2021 and 2020, respectively. We also receive disproportionate share hospital ("DSH") and other supplemental revenues under various state Medicaid programs. For the nine months endedSeptember 30, 2021 and 2020, our total Medicaid revenues attributable to DSH and other supplemental 35 -------------------------------------------------------------------------------- Table of Contents revenues were approximately$631 million and$533 million , respectively. The 2021 period included$153 million related to theCalifornia provider fee program,$190 million related to theMichigan provider fee program,$35 million related to the Texas Section 1115 waiver program,$126 million related to Medicaid DSH programs in multiple states, and$127 million from a number of other state and local programs. Total Medicaid and Managed Medicaid net patient service revenues from continuing operations recognized by the hospitals and related outpatient facilities in our Hospital Operations segment from Medicaidrelated programs in the states in which our facilities are located, as well as from Medicaid programs in neighboring states, for the nine months endedSeptember 30, 2021 and 2020 were$2.023 billion and$1.773 billion , respectively. During the nine months endedSeptember 30, 2021 , Medicaid and Managed Medicaid revenues comprised 44% and 56%, respectively, of our Medicaidrelated net patient service revenues from continuing operations recognized by the hospitals and related outpatient facilities in our Hospital Operations segment. These revenues are presented net of provider taxes or assessments paid by our hospitals, which are reported as an offset reduction to FFS Medicaid revenue. Because we cannot predict what actions the federal government or the states may take under existing or future legislation and/or regulatory changes to address budget gaps, deficits, Medicaid expansion, provider fee programs or Medicaid Section 1115 waivers, we are unable to assess the effect that any such legislation or regulatory action might have on our business; however, the impact on our future financial position, results of operations or cash flows could be material. Regulatory and Legislative Changes Material updates to the information set forth in our Annual Report about the Medicare and Medicaid payment systems, as well as other government programs impacting our business, are provided below. Payment and Policy Changes to the Medicare Inpatient Prospective Payment Systems-Section 1886(d) of the Social Security Act requires CMS to update inpatient FFS payment rates for hospitals reimbursed under the inpatient prospective payment systems ("IPPS") annually. The updates generally become effectiveOctober 1 , the beginning of the federal fiscal year. InAugust 2021 , CMS issued final changes to the Hospital Inpatient Prospective Payment Systems for Acute Care Hospitals and Fiscal Year 2022 Rates ("Final IPPS Rule"). The Final IPPS Rule includes the following payment and policy changes: •A market basket increase of 2.7% for Medicare severityadjusted diagnosisrelated group ("MSDRG") operating payments for hospitals reporting specified quality measure data and that are meaningful users of electronic health record technology; CMS also finalized a 0.7% multifactor productivity reduction required by the ACA and a 0.5% increase required by the Medicare Access and CHIP Reauthorization Act that collectively result in a net operating payment update of 2.5% before budget neutrality adjustments;
•Updates to the three factors used to determine the amount and distribution of Medicare uncompensated care disproportionate share ("UCDSH") payments;
•A 1.37% net increase in the capital federal MSDRG rate;
•An increase in the cost outlier threshold from
•An extension of the New COVID19 Treatments Addon Payment for certain eligible products through the end of the FFY in which the public health emergency as declared by the Secretary of HHS ends; and
•The establishment of new requirements and the revision of existing requirements for the Hospital ValueBased Purchasing, Hospital Readmissions Reduction and Hospital Acquired Condition Reduction programs. According to CMS, the combined impact of the payment and policy changes in the Final IPPS Rule for operating costs will yield an average 2.6% increase in Medicare operating MS-DRG FFS payments for hospitals in urban areas and an average 2.6% increase in such payments for proprietary hospitals in FFY 2022. We estimate that all of the final payment and policy changes affecting operating MS-DRG and UC-DSH payments will result in an estimated 1.4% increase in our annual Medicare FFS IPPS payments, which yields an estimated increase of approximately$27 million . Because of the uncertainty associated with various factors that may influence our future IPPS payments by individual hospital, including legislative, regulatory or legal actions, admission volumes, length of stay and case mix, we cannot provide any assurances regarding our estimates of the impact of the payment and policy changes. 36 -------------------------------------------------------------------------------- Table of Contents Proposed Payment and Policy Changes to the Medicare Outpatient Prospective Payment and Ambulatory Surgery Center Payment Systems-InJuly 2021 , CMS released proposed policy changes and payment rates for the Hospital Outpatient Prospective Payment System ("OPPS") and Ambulatory Surgical Center ("ASC") Payment System for calendar year ("CY") 2022 ("Proposed OPPS/ASC Rule"). The Proposed OPPS/ASC Rule includes the following payment and policy changes: •An estimated net increase of 2.3% for the OPPS rates based on an estimated market basket increase of 2.5%, reduced by a multifactor productivity adjustment required by the ACA of 0.2%; •Continuation of the current policy of paying an adjusted amount of average sales price ("ASP") minus 22.5% for drugs acquired under the 340B program (which program is the subject of litigation discussed in greater detail below); •Cessation of the elimination of the Inpatient Only List ("IPO List") (which is the list of procedures that must be performed on an inpatient basis); efforts to eliminate the IPO List commenced in CY 2021 and were scheduled to be completed over a transitional period ending in CY 2024; in addition, CMS is proposing to reinstate the 298 services removed from the IPO List in CY 2021 to the IPO List beginning in CY 2022; •Various modifications to the hospital price transparency requirements that took effect onJanuary 1, 2021 , including significant increases to the civil monetary penalty for noncompliance, as well as prohibitions to specific barriers to accessing machinereadable price transparency files;
•A 2.3% increase to the ASC payment rates; and
•Readoption of the ASC Covered Procedures List ("ASC CPL") criteria in effect in CY 2020 and removal of 258 of the 267 procedures that were added to the ASC CPL in CY 2021. CMS projects that the combined impact of the proposed payment and policy changes in the Proposed OPPS/ASC Rule will yield an average 1.8% increase in Medicare FFS OPPS payments for hospitals in urban areas and an average 2.0% increase in Medicare FFS OPPS payments for proprietary hospitals. Based on CMS' estimates, the projected annual impact of the payment and policy changes in the Proposed OPPS/ASC Rule on our hospitals is an increase to Medicare FFS hospital outpatient revenues of approximately$14 million , which represents an increase of approximately 2.0%. Because of the uncertainty associated with various factors that may influence our future OPPS payments, including legislative or legal actions, volumes and case mix, as well as potential changes to the proposed rule, we cannot provide any assurances regarding our estimate of the impact of the proposed payment and policy changes. Proposed Payment and Policy Changes to the Medicare Physician Fee Schedule-InJuly 2021 , CMS released the CY 2022 Medicare Physician Fee Schedule ("MPFS") Proposed Rule ("MPFS Proposed Rule"). The MPFS Proposed Rule updates payment policies, payment rates and other provisions for services reimbursed under the MPFS on and afterJanuary 1, 2022 . Under the MPFS Proposed Rule, the CY 2022 conversion factor, which is the base rate that is used to convert relative units into payment rates, would be reduced from$34.89 to$33.58 , due in part to the expiration of the onetime 3.75% MPFS payment increase provided for in CY 2021 by the Consolidated Appropriations Act, 2021, as well as budget neutrality rules. This change would result in an annual reduction of approximately$7 million to our FFS MPFS revenues. Because of the uncertainty associated with various factors that may influence our future MPFS payments, including legislative, regulatory or legal actions, volumes and case mix, as well as potential changes to the MPFS Proposed Rule, we cannot provide any assurances regarding our estimate of the impact of the proposed payment and policy changes. Public Health and Social Services Emergency Fund-During the three months endedSeptember 30, 2021 , our Hospital Operations and Ambulatory Care segments recognized approximately$2 million ofProvider Relief Fund grant income associated with lost revenues and COVIDrelated costs. We recognized an additional$1 million ofProvider Relief Fund grant income from our unconsolidated affiliates during this period. During the nine months endedSeptember 30, 2021 , our Hospital Operations and Ambulatory Care segments recognized approximately$40 million ofProvider Relief Fund grant income associated with lost revenues and COVIDrelated costs. We recognized an additional$12 million ofProvider Relief Fund grant income from our unconsolidated affiliates during this period. Our Hospital Operations and Ambulatory Care segments also recognized$1 million and$13 million of grant income from state and local grant programs during the three and nine months endedSeptember 30, 2021 , respectively. Grant income recognized by our Hospital Operations and Ambulatory Care segments is presented in grant income, and grant income recognized through our unconsolidated affiliates is presented in equity in earnings of unconsolidated affiliates, in each case in our accompanying Condensed Consolidated Statement of Operations for the three and nine months endedSeptember 30, 2021 . Based on the uncertainty regarding future estimates of lost revenues and 37 -------------------------------------------------------------------------------- Table of Contents COVIDrelated costs or the impact of further updates to HHS guidance, if any, we cannot provide any assurances regarding the amount of grant income to be recognized in the future. Medicare and Medicaid Payment Policy Changes-The 2% sequestration reduction on Medicare FFS and Medicare Advantage payments to hospitals, physicians and other providers was suspended effectiveMay 1, 2020 . It was scheduled to resume onApril 1, 2021 ; however, onApril 14, 2021 ,President Biden signed H.R. 1868, which included an extension of the suspension of the 2% sequestration reduction throughDecember 31, 2021 . The impact of the suspension on our operations was an increase of approximately$58 million of revenues in the nine months endedSeptember 30, 2021 . We expect the suspension to result in an increase of approximately$80 million of revenues for the year endingDecember 31, 2021 . Because of the uncertainty associated with various factors that may influence our future Medicare and Medicaid payments, including future legislative, legal or regulatory actions, or changes in volumes and case mix, there is a risk that actual payments received under, or the ultimate impact of, these programs will differ materially from our expectations. The American Rescue Plan Act of 2021-InMarch 2021 ,President Biden signed into law the American Rescue Plan Act of 2021 ("ARPA"), a$1.9 trillion COVID19 relief package, which includes a number of provisions that affect hospitals and health systems, specifically:
•Additional funding for rural health care providers for COVID19 relief;
•An incentive for states that have not already done so to expand Medicaid by temporarily increasing each respective state's Federal Medical Assistance Percentage for their base program by five percentage points for two years;
•Federal subsidies valued at 100% of the health insurance premium for eligible individuals and families to remain on their employerbased coverage throughSeptember 30, 2021 ;
•Additional COVID19 funding for vaccines, treatment, PPE, testing, contact tracing and workforce development; and
•Funding to the
Significant Litigation 340B Litigation The 340B program allows certain hospitals (i.e., only nonprofit organizations with specific federal designations and/or funding) ("340B Hospitals") to purchase drugs at discounted rates from drug manufacturers. In the final rule regarding OPPS payment and policy changes for CY 2018, CMS reduced the payment for 340B Drugs from the ASP plus 6% to ASP minus 22.5% and made a corresponding budgetneutral increase to payments to all hospitals for other drugs and services reimbursed under the OPPS (the "340B Payment Adjustment"). In the final rules regarding OPPS payment and policy changes for CYs 2019, 2020 and 2021, CMS continued the 340B Payment Adjustment. Certain hospital associations and hospitals commenced litigation challenging CMS' authority to impose the 340B Payment Adjustment for CYs 2018, 2019 and 2020. Previously, theU.S. District Court for the District of Columbia (the "District Court") held that the adoption of the 340B Payment Adjustment in the CYs 2018 and 2019 OPPS Final Rules exceeded CMS' statutory authority by reducing drug reimbursement rates for 340B Hospitals. InJuly 2020 , theU.S. Court of Appeals for the District of Columbia Circuit (the "Appeals Court") reversed the District Court's holding, finding that HHS' decision to reduce the payment rate for 340B Drugs was based on a reasonable interpretation of the Medicare statute. The Appeals Court subsequently denied the 340B Hospital's petition for a rehearing. The 340B Hospitals filed a timely petition asking theU.S. Supreme Court ("Supreme Court ") to reverse the Appeals Court's decision and, onJuly 2, 2021 , theSupreme Court agreed to review the case. We cannot predict what further actions theSupreme Court , CMS orCongress might take with respect to the 340B program; however, a reversal of the current payment policy and return to the prior 340B payment methodology could have an adverse effect on our net operating revenues and cash flows. PRIVATE INSURANCE Managed Care We currently have thousands of managed care contracts with various HMOs and PPOs. HMOs generally maintain a fullservice healthcare delivery network comprised of physician, hospital, pharmacy and ancillary service providers that HMO members must access through an assigned "primary care" physician. The member's care is then managed by his or her primary care physician and other network providers in accordance with the HMO's quality assurance and utilization review guidelines 38 -------------------------------------------------------------------------------- Table of Contents so that appropriate healthcare can be efficiently delivered in the most costeffective manner. HMOs typically provide reduced benefits or reimbursement (or none at all) to their members who use noncontracted healthcare providers for nonemergency care. PPOs generally offer limited benefits to members who use noncontracted healthcare providers. PPO members who use contracted healthcare providers receive a preferred benefit, typically in the form of lower copays, coinsurance or deductibles. As employers and employees have demanded more choice, managed care plans have developed hybrid products that combine elements of both HMO and PPO plans, including highdeductible healthcare plans that may have limited benefits, but cost the employee less in premiums. The amount of our managed care net patient service revenues, including Medicare and Medicaid managed care programs, from our hospitals and related outpatient facilities during the nine months endedSeptember 30, 2021 and 2020 was$7.592 billion and$6.519 billion , respectively. Our top 10 managed care payers generated 61% of our managed care net patient service revenues for the nine months endedSeptember 30, 2021 . During the same period, national payers generated 43% of our managed care net patient service revenues. The remainder came from regional or local payers. At bothSeptember 30, 2021 andDecember 31, 2020 , 66% of our net accounts receivable for our Hospital Operations segment were due from managed care payers. Revenues under managed care plans are based primarily on payment terms involving predetermined rates per diagnosis, perdiem rates, discounted FFS rates and/or other similar contractual arrangements. These revenues are also subject to review and possible audit by the payers, which can take several years before they are completely resolved. The payers are billed for patient services on an individual patient basis. An individual patient's bill is subject to adjustment on a patientbypatient basis in the ordinary course of business by the payers following their review and adjudication of each particular bill. We estimate the discounts for contractual allowances at the individual hospital level utilizing billing data on an individual patient basis. At the end of each month, on an individual hospital basis, we estimate our expected reimbursement for patients of managed care plans based on the applicable contract terms. We believe it is reasonably likely for there to be an approximately 3% increase or decrease in the estimated contractual allowances related to managed care plans. Based on reserves atSeptember 30, 2021 , a 3% increase or decrease in the estimated contractual allowance would impact the estimated reserves by approximately$18 million . Some of the factors that can contribute to changes in the contractual allowance estimates include: (1) changes in reimbursement levels for procedures, supplies and drugs when threshold levels are triggered; (2) changes in reimbursement levels when stoploss or outlier limits are reached; (3) changes in the admission status of a patient due to physician orders subsequent to initial diagnosis or testing; (4) final coding of inhouse and dischargednotfinalbilled patients that change reimbursement levels; (5) secondary benefits determined after primary insurance payments; and (6) reclassification of patients among insurance plans with different coverage and payment levels. Contractual allowance estimates are periodically reviewed for accuracy by taking into consideration known contract terms, as well as payment history. We believe our estimation and review process enables us to identify instances on a timely basis where such estimates need to be revised. We do not believe there were any adjustments to estimates of patient bills that were material to our revenues. In addition, on a corporatewide basis, we do not record any general provision for adjustments to estimated contractual allowances for managed care plans. Managed care accounts, net of contractual allowances recorded, are further reduced to their net realizable value through implicit price concessions based on historical collection trends for these payers and other factors that affect the estimation process. We expect managed care governmental admissions to continue to increase as a percentage of total managed care admissions over the near term. However, the managed Medicare and Medicaid insurance plans typically generate lower yields than commercial managed care plans, which have been experiencing an improved pricing trend. Although we have benefited from solid yearoveryear aggregate managed care pricing improvements for some time, we have seen these improvements moderate in recent years, and we believe this moderation could continue into the future. In the nine months endedSeptember 30, 2021 , our commercial managed care net inpatient revenue per admission from the hospitals in our Hospital Operations segment was approximately 84% higher than our aggregate yield on a per admission basis from government payers, including managed Medicare and Medicaid insurance plans.
Indemnity
An indemnitybased agreement generally requires the insurer to reimburse an insured patient for healthcare expenses after those expenses have been incurred by the patient, subject to policy conditions and exclusions. Unlike an HMO member, a patient with indemnity insurance is free to control his or her utilization of healthcare and selection of healthcare providers. 39 -------------------------------------------------------------------------------- Table of Contents Legislative Changes InDecember 2020 , the No Surprises Act ("NSA") was signed into law as part of the Consolidated Appropriations Act of 2021. TheNSA is intended to address unexpected gaps in insurance coverage that result in "surprise medical bills" when patients unknowingly obtain medical services from physicians and other providers outside their health insurance network, including certain emergency services, anesthesiology services and air ambulance transportation. After the protections go into effect onJanuary 1, 2022 , patients will be liable only for their innetwork costsharing amount, and providers and insurers will be given the opportunity to negotiate reimbursement through an independent dispute resolution process. TheNSA does not set a benchmark reimbursement amount. OnJuly 1, 2021 , HHS, along with theU.S. Department of Labor , theU.S. Department of Treasury and theOffice of Personnel Management (collectively, the "Agencies") issued "Requirements Related to Surprise Billing; Part I" ("Part I"), an interim final rule implementing several provisions of theNSA . Part I addresses (i) the ban on balance billing for certain outofnetwork services, (ii) the notice and consent process that some providers may use to bill patients for outofnetwork services, (iii) patient costsharing calculations, and (iv) a complaint process for any potential violations of the provisions in the law. Notably, the regulations contain strong language against health plan actions to deny coverage of emergency services. OnSeptember 30, 2021 , the Agencies released the interim final rule "Requirements Related to Surprise Billing; Part II" ("Part II"), which addresses (i) the independent dispute resolution process that providers and plans may use to adjudicate any outstanding reimbursement disputes, (ii) the good-faith cost estimates providers must share with uninsured or selfpay patients for scheduled services, (iii) a process to resolve any disputes between uninsured/selfpay patients and providers about the cost estimates, and (iv) an external review process as part of the oversight of health plan/issuer compliance with the law and regulations. The Agencies also established a website where an interested party may go to apply to serve as an independent dispute resolution entity and where providers and plans may initiate the process. While the provisions in Part I and Part II generally go into effect onJanuary 1, 2022 , the Agencies will accept stakeholder comments for 60 days. At this time, we are unable to assess the effect that theNSA or regulations relating to theNSA might have on our business, financial position, results of operations or cash flows. UNINSURED PATIENTS Uninsured patients are patients who do not qualify for government programs payments, such as Medicare and Medicaid, do not have some form of private insurance and, therefore, are responsible for their own medical bills. A significant number of our uninsured patients are admitted through our hospitals' emergency departments and often require highacuity treatment that is more costly to provide and, therefore, results in higher billings, which are the least collectible of all accounts. Selfpay accounts receivable, which include amounts due from uninsured patients, as well as copays, coinsurance amounts and deductibles owed to us by patients with insurance, pose significant collectability problems. At bothSeptember 30, 2021 andDecember 31, 2020 , approximately 4% of our net accounts receivable for our Hospital Operations segment was selfpay. Further, a significant portion of our implicit price concessions relates to selfpay amounts. We provide revenue cycle management services through Conifer, which is subject to various statutes and regulations regarding consumer protection in areas including finance, debt collection and credit reporting activities. For additional information, see Item 1, Business - Regulations Affecting Conifer's Operations, of Part I of our Annual Report. Conifer has performed systematic analyses to focus our attention on the drivers of bad debt expense for each hospital. While emergency department use is the primary contributor to our implicit price concessions in the aggregate, this is not the case at all hospitals. As a result, we have increased our focus on targeted initiatives that concentrate on nonemergency department patients as well. These initiatives are intended to promote process efficiencies in collecting selfpay accounts, as well as copay, coinsurance and deductible amounts owed to us by patients with insurance, that we deem highly collectible. We leverage a statisticalbased collections model that aligns our operational capacity to maximize our collections performance. We are dedicated to modifying and refining our processes as needed, enhancing our technology and improving staff training throughout the revenue cycle process in an effort to increase collections and reduce accounts receivable. Over the longer term, several other initiatives we have previously announced should also help address the challenges associated with serving uninsured patients. For example, our Compact with Uninsured Patients ("Compact") is designed to offer managed carestyle discounts to certain uninsured patients, which enables us to offer lower rates to those patients who historically had been charged standard gross charges. Under the Compact, the discount offered to uninsured patients is recognized as a contractual allowance, which reduces net operating revenues at the time the selfpay accounts are recorded. The uninsured patient accounts, net of contractual allowances recorded, are further reduced to their net realizable value through 40 -------------------------------------------------------------------------------- Table of Contents implicit price concessions based on historical collection trends for selfpay accounts and other factors that affect the estimation process. We also provide financial assistance through our charity and uninsured discount programs to uninsured patients who are unable to pay for the healthcare services they receive. Our policy is not to pursue collection of amounts determined to qualify for financial assistance; therefore, we do not report these amounts in net operating revenues. Most states include an estimate of the cost of charity care in the determination of a hospital's eligibility for Medicaid DSH payments. These payments are intended to mitigate our cost of uncompensated care. Some states have also developed provider fee or other supplemental payment programs to mitigate the shortfall of Medicaid reimbursement compared to the cost of caring for Medicaid patients. The initial expansion of health insurance coverage under the Affordable Care Act resulted in an increase in the number of patients using our facilities with either health insurance exchange or government healthcare insurance program coverage. However, we continue to have to provide uninsured discounts and charity care due to the failure of states to expand Medicaid coverage and for persons living in the country who are not permitted to enroll in a health insurance exchange or government healthcare insurance program.
The following table shows our estimated costs (based on selected operating
expenses, which include salaries, wages and benefits, supplies and other
operating expenses) of caring for our uninsured and charity patients in the
three and nine months ended
Three Months Ended Nine Months Ended September 30, September 30, 2021 2020 2021 2020 Estimated costs for: Uninsured patients$ 181 $ 165 $ 507 $ 466 Charity care patients 25 30 74 113 Total$ 206 $ 195 $ 581 $ 579 RESULTS OF OPERATIONS The following two tables summarize our consolidated net operating revenues, operating expenses and operating income from continuing operations, both in dollar amounts and as percentages of net operating revenues, for the three and nine months endedSeptember 30, 2021 and 2020. We present metrics as a percentage of net operating revenues because a significant portion of our costs are variable. Three Months Ended Nine Months Ended September 30, September 30, 2021 2020 2021 2020 Net operating revenues: Hospital Operations$ 4,030 $ 3,803 $ 12,072 $ 10,725 Ambulatory Care 666 565 1,976 1,423 Conifer 314 325 943 962 Inter-segment eliminations (116) (136) (362) (385) Net operating revenues 4,894 4,557 14,629 12,725 Grant income 3 (66) 53 445 Equity in earnings of unconsolidated affiliates 45 44 141 103 Operating expenses: Salaries, wages and benefits 2,209 2,142 6,690 6,193 Supplies 827 784 2,490 2,158 Other operating expenses, net 1,051 1,058 3,177 3,054 Depreciation and amortization 209 215 654 624 Impairment and restructuring charges, and acquisition-related costs 15 57 55 166 Litigation and investigation costs 29 9 64 13 Net gains on sales, consolidation and deconsolidation of facilities (412) (1) (427) (4) Operating income$ 1,014 $ 271 $ 2,120 $ 1,069 41
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Table of Contents Three Months Ended Nine Months Ended September 30, September 30, 2021 2020 2021 2020 Net operating revenues
100.0 % 100.0 % 100.0 % 100.0 % Grant income 0.1 % (1.4) % 0.4 % 3.5 % Equity in earnings of unconsolidated affiliates 0.9 % 1.0 % 1.0 % 0.8 % Operating expenses: Salaries, wages and benefits 45.1 % 47.1 % 45.8 % 48.6 % Supplies 16.9 % 17.2 % 17.0 % 17.0 % Other operating expenses, net 21.5 % 23.2 % 21.7 % 24.0 % Depreciation and amortization 4.3 % 4.7 % 4.5 % 4.9 % Impairment and restructuring charges, and acquisition-related costs 0.3 % 1.3 % 0.4 % 1.3 % Litigation and investigation costs 0.6 % 0.2 % 0.4 % 0.1 % Net gains on sales, consolidation and deconsolidation of facilities (8.4) % - % (2.9) % - % Operating income 20.7 % 5.9 % 14.5 % 8.4 % Total net operating revenues increased by$337 million and$1.904 billion , or 7.4% and 15.0%, for the three and nine months endedSeptember 30, 2021 , respectively, compared to the three and nine months endedSeptember 30, 2020 , respectively. Hospital Operations net operating revenues net of intersegment eliminations increased by$247 million and$1.370 billion , or 6.7% and 13.2%, for the three and nine months endedSeptember 30, 2021 , respectively, compared to the same three and ninemonth periods in 2020. These increases were primarily due to increased patient volumes on a samehospital basis, high patient acuity, favorable payer mix and negotiated commercial rate increases, partially offset by the loss of revenues from the five Miamiarea hospitals and certain related operations we sold inAugust 2021 . Our Hospital Operations segment also recognized income from federal, state and local grants totaling$2 million and$30 million during the three and nine months endedSeptember 30, 2021 , respectively, which was not included in net operating revenues. Ambulatory Care net operating revenues increased by$101 million and$553 million , or 17.9% and 38.9%, for the three and nine months endedSeptember 30, 2021 , respectively, compared to the three and nine months endedSeptember 30, 2020 , respectively. The change in 2021 revenues for the threemonth period was driven by an increase in samefacility net operating revenues of$27 million due primarily to higher surgical patient volumes and acuity, incremental revenue from new service lines and negotiated commercial rate increases, as well as an increase from acquisitions of$124 million . These increases were partially offset by a decrease of$50 million due primarily to the sale of our urgent care centers and the transfer of imaging centers to the Hospital Operations segment. The change in 2021 revenues for the ninemonth period was driven by an increase in samefacility net operating revenues of$271 million due primarily to higher surgical patient volumes and acuity, incremental revenue from new service lines and negotiated commercial rate increases, as well as an increase from acquisitions of$365 million . These increases were partially offset by a decrease of$83 million due to the sale of our urgent care centers, the transfer of imaging centers to the Hospital Operations segment and the deconsolidation of a facility. Our Ambulatory Care segment also recognized income from federal grants totaling$1 million and$23 million during the three and nine months endedSeptember 30, 2021 , respectively, which was not included in net operating revenues. Conifer's total net operating revenues decreased by$11 million and$19 million , or 3.4% and 2.0%, for the three and nine months endedSeptember 30, 2021 , respectively, compared to the three and nine months endedSeptember 30, 2020 , respectively. The decrease in both the three and ninemonth periods was due to the revised terms in the Amended RCM Agreement, partially offset by volume recovery by its clients. The portion of Conifer's revenues from thirdparty customers, which revenues are not eliminated in consolidation, increased$9 million and$4 million , or 4.8% and 0.7%, for the three and nine months endedSeptember 30, 2021 , respectively, compared to the same three and ninemonth periods in 2020. These increases were primarily driven by the transition of the five Miamiarea hospitals sold inAugust 2021 to a thirdparty customer and new business expansion, partially offset by expected client attrition. 42 -------------------------------------------------------------------------------- Table of Contents The following table shows selected operating expenses of our three reportable business segments. Information for our Hospital Operations segment is presented on a samehospital basis, which includes the results of our same 60 hospitals operated throughout the three and nine months endedSeptember 30, 2021 and 2020 and excludes five Miamiarea hospitals and certain related operations we sold inAugust 2021 . We present samehospital data because we believe it provides investors with useful information regarding the performance of our hospitals and other operations that are comparable for the periods presented. Three Months Ended Nine Months Ended September 30, Increase September 30, Increase Selected Operating Expenses 2021 2020 (Decrease) 2021 2020 (Decrease) Hospital Operations - Same-Hospital: Salaries, wages and benefits$ 1,827 $ 1,697 7.7 %$ 5,397 $ 4,902 10.1 % Supplies 638 613 4.1 % 1,885 1,722 9.5 % Other operating expenses 850 818 3.9 % 2,513 2,384 5.4 % Total$ 3,315 $ 3,128 6.0 %$ 9,795 $ 9,008 8.7 % Ambulatory Care: Salaries, wages and benefits$ 169 $ 157 7.6 %$ 512 $ 438 16.9 % Supplies 170 128 32.8 % 496 319 55.5 % Other operating expenses 97 97 - % 295 258 14.3 % Total$ 436 $ 382 14.1 %$ 1,303 $ 1,015 28.4 % Conifer: Salaries, wages and benefits$ 168 $ 167 0.6 %$ 508 $ 511 (0.6) % Supplies 1 - N/A 3 2 50.0 % Other operating expenses 60 62 (3.2) % 171 193 (11.4) % Total$ 229 $ 229 - %$ 682 $ 706 (3.4) % Rent/lease expense(1): Hospital Operations$ 69 $ 66 4.5 %$ 210 $ 188 11.7 % Ambulatory Care 24 24 - % 75 67 11.9 % Conifer 2 3 (33.3) % 8 9 (11.1) % Total$ 95 $ 93 2.2 %$ 293 $ 264 11.0 % (1) Included in other operating expenses. 43 -------------------------------------------------------------------------------- Table of Contents RESULTS OF OPERATIONS BY SEGMENT Our operations are reported in three segments: •Hospital Operations, which is comprised of acute care and specialty hospitals, ancillary outpatient facilities, microhospitals, imaging centers, physician practices, and other care sites and clinics;
•Our Ambulatory Care segment is comprised of USPI's ambulatory surgery centers and surgical hospitals; and
•Conifer, which provides revenue cycle management and valuebased care services to hospitals, health systems, physician practices, employers and other clients.
Hospital Operations Segment The following tables show operating statistics of our continuing operations hospitals and related outpatient facilities on a samehospital basis, unless otherwise indicated, which includes the results of our same 60 hospitals operated throughout the three and nine months endedSeptember 30, 2021 and 2020 and excludes the five Miamiarea hospitals we sold inAugust 2021 . We present samehospital data because we believe it provides investors with useful information regarding the performance of our hospitals and other operations that are comparable for the periods presented. We present certain metrics on a peradjustedpatientadmission and peradjustedpatientday basis to show trends other than volume. We present certain metrics as a percentage of net operating revenues because a significant portion of our operating expenses are variable. Same-Hospital Same-Hospital Continuing Operations Continuing Operations Three Months Ended Nine Months EndedSeptember 30 , IncreaseSeptember 30 , Increase Admissions,Patient Days and Surgeries 2021 2020 (Decrease) 2021 2020 (Decrease) Number of hospitals (at end of period) 60 60 - (1) 60 60 - (1) Total admissions 140,491 136,895 2.6 % 413,942 409,382 1.1 % Adjusted patient admissions(2) 248,798 238,372 4.4 % 732,540 709,736 3.2 % Paying admissions (excludes charity and uninsured) 132,614 129,350 2.5 % 391,432 386,552 1.3 % Charity and uninsured admissions 7,877 7,545 4.4 % 22,510 22,830 (1.4) % Admissions through emergency department 106,217 99,966 6.3 % 309,681 295,582 4.8 % Paying admissions as a percentage of total admissions 94.4 % 94.5 % (0.1) % (1) 94.6 % 94.4 % 0.2 % (1)
Charity and uninsured admissions as a percentage of total admissions
5.6 % 5.5 % 0.1 % (1) 5.4 % 5.6 % (0.2) % (1)
Emergency department admissions as a percentage of total admissions
75.6 % 73.0 % 2.6 % (1) 74.8 % 72.2 % 2.6 % (1) Surgeries - inpatient 35,535 37,009 (4.0) % 106,994 108,272 (1.2) % Surgeries - outpatient 54,119 51,785 4.5 % 161,982 139,031 16.5 % Total surgeries 89,654 88,794 1.0 % 268,976 247,303 8.8 % Patient days - total 748,012 710,369 5.3 % 2,174,982 2,072,369 5.0 % Adjusted patient days(2) 1,301,989 1,198,744 8.6 % 3,762,149 3,481,388 8.1 % Average length of stay (days) 5.32 5.19 2.5 % 5.25 5.06 3.8 % Licensed beds (at end of period) 15,399 15,467 (0.4) % 15,399 15,467 (0.4) % Average licensed beds 15,399 15,467 (0.4) % 15,401 15,451 (0.3) % Utilization of licensed beds(3) 52.8 % 49.9 % 2.9 % (1) 51.7 % 49.0 % 2.7 % (1)
(1) The change is the difference between the 2021 and 2020 amounts shown. (2) Adjusted patient admissions/days represents actual patient admissions/days adjusted to
include outpatient services provided by facilities in our Hospital Operations segment
by multiplying actual patient admissions/days by the sum of gross inpatient revenues
and outpatient revenues and dividing the results by gross inpatient revenues. (3) Utilization of licensed beds represents patient days divided by number of days in the
period divided by average licensed beds.
44
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Table of Contents Same-Hospital Same-Hospital Continuing Operations Continuing Operations Three Months Ended Nine Months EndedSeptember 30 , IncreaseSeptember 30 , Increase Outpatient Visits 2021 2020 (Decrease) 2021 2020 (Decrease) Total visits 1,360,953 1,180,516 15.3 % 4,008,056 3,392,446 18.1 % Paying visits (excludes charity and uninsured) 1,265,603 1,105,627 14.5 % 3,736,175 3,153,510 18.5 % Charity and uninsured visits 95,350 74,889 27.3 % 271,881 238,936 13.8 % Emergency department visits 567,260 438,772 29.3 % 1,502,651 1,406,380 6.8 % Surgery visits 54,119 51,785 4.5 % 161,982 139,031 16.5 % Paying visits as a percentage of total visits 93.0 % 93.7 % (0.7) % (1) 93.2 % 93.0 % 0.2 % (1) Charity and uninsured visits as a percentage of total visits 7.0 % 6.3 % 0.7 % (1) 6.8 % 7.0 % (0.2) % (1) (1) The change is the difference between the 2021 and 2020 amounts shown. Same-Hospital Same-Hospital Continuing Operations Continuing Operations Three Months Ended Nine Months Ended September 30, Increase September 30, Increase Revenues 2021 2020 (Decrease) 2021 2020 (Decrease) Total segment net operating revenues(1)$ 3,799 $ 3,399 11.8 %$ 11,050 $ 9,615 14.9 % Selected revenue data - hospitals and related outpatient facilities: Net patient service revenues(1)(2)$ 3,599 $ 3,246 10.9 %$ 10,498 $ 9,170 14.5 % Net patient service revenue per adjusted patient admission(1)(2)$ 14,466 $ 13,617 6.2 %$ 14,331 $ 12,920 10.9 % Net patient service revenue per adjusted patient day(1)(2)$ 2,764 $ 2,708 2.1 %$ 2,790 $ 2,634 5.9 %
(1) Revenues are net of implicit price concessions. (2) Adjusted patient admissions/days represents actual patient admissions/days adjusted to
include outpatient services provided by facilities in our Hospital Operations segment
by multiplying actual patient admissions/days by the sum of gross inpatient revenues
and outpatient revenues and dividing the results by gross inpatient revenues. Same-Hospital Same-Hospital Continuing Operations Continuing Operations Three Months Ended Nine Months EndedSeptember 30 , IncreaseSeptember 30 ,
Increase
Total Segment Selected Operating Expenses 2021 2020 (Decrease) 2021 2020
(Decrease)
Salaries, wages and benefits as a percentage of net operating revenues
48.1 % 49.9 % (1.8) % (1) 48.8 % 51.0 % (2.2) % (1) Supplies as a percentage of net operating revenues 16.8 % 18.0 % (1.2) % (1) 17.1 % 17.9 % (0.8) % (1) Other operating expenses as a percentage of net operating revenues 22.4 % 24.1 % (1.7) % (1) 22.7 % 24.8 % (2.1) % (1) (1) The change is the difference between the 2021 and 2020 amounts shown.
Revenues
Samehospital net operating revenues increased$400 million , or 11.8%, during the three months endedSeptember 30, 2021 compared to the three months endedSeptember 30, 2020 , primarily due to higher patient volumes, high patient acuity, favorable payer mix and negotiated commercial rate increases. Our Hospital Operations segment also recognized net grant income totaling$2 million and$(57) million from federal, state and local grants in the three months endedSeptember 30, 2021 and 2020, respectively, which is not included in net operating revenues. During the 2020 period, we recognized a reduction of grant income to comply with revised grant guidelines HHS published inSeptember 2020 . Samehospital admissions and outpatient visits increased 2.6% and 15.3%, respectively, in the three months endedSeptember 30, 2021 compared to the same period in 2020.
Samehospital net operating revenues increased
45 -------------------------------------------------------------------------------- Table of Contents grant income from federal, state and local grants totaling$30 million and$417 million in the nine months endedSeptember 30, 2021 and 2020, respectively, which is not included in net operating revenues. Samehospital admissions and outpatient visits increased 1.1% and 18.1%, respectively, in the nine months endedSeptember 30, 2021 compared to the same period in 2020.
The following table shows the consolidated net accounts receivable by payer at
September 30, December 31, 2021 2020 Medicare$ 150 $ 152 Medicaid 53 49 Net cost report settlements receivable and valuation allowances 44 34 Managed care 1,607 1,567 Self-pay uninsured 22 32 Self-pay balance after insurance 72 74 Estimated future recoveries 139 156 Other payers 341 318 Total Hospital Operations 2,428 2,382 Ambulatory Care 313 307 Total discontinued operations 1 1 Accounts receivable, net $
2,742
Collection of accounts receivable has been a key area of focus, particularly over the past several years. AtSeptember 30, 2021 , our Hospital Operations segment collection rate on selfpay accounts was approximately 25.6%. Our selfpay collection rate includes payments made by patients, including copays, coinsurance amounts and deductibles paid by patients with insurance. Based on our accounts receivable from uninsured patients and copays, coinsurance amounts and deductibles owed to us by patients with insurance atSeptember 30, 2021 , a 10% decrease or increase in our selfpay collection rate, or approximately 3%, which we believe could be a reasonably likely change, would result in an unfavorable or favorable adjustment to patient accounts receivable of approximately$9 million . There are various factors that can impact collection trends, such as changes in the economy, which in turn have an impact on unemployment rates and the number of uninsured and underinsured patients, the volume of patients through our emergency departments, the increased burden of copays and deductibles to be made by patients with insurance, and business practices related to collection efforts. These factors, many of which have been affected by the COVID19 pandemic, continuously change and can have an impact on collection trends and our estimation process. Payment pressure from managed care payers also affects the collectability of our accounts receivable. We typically experience ongoing managed care payment delays and disputes; however, we continue to work with these payers to obtain adequate and timely reimbursement for our services. Our estimated Hospital Operations segment collection rate from managed care payers was approximately 96.7% atSeptember 30, 2021 . We manage our implicit price concessions using hospitalspecific goals and benchmarks such as (1) total cash collections, (2) pointofservice cash collections, (3) AR Days and (4) accounts receivable by aging category. The following tables present the approximate aging by payer of our net accounts receivable from the continuing operations of our Hospital Operations segment of$2.384 billion and$2.348 billion atSeptember 30, 2021 andDecember 31, 2020 , respectively, excluding cost report settlements receivable and valuation allowances of$44 million and$34 million , respectively, atSeptember 30, 2021 andDecember 31, 2020 : September 30, 2021 Indemnity, Managed Self-Pay Medicare Medicaid Care and Other Total 0-60 days 92 % 48 % 57 % 23 % 51 % 61-120 days 4 % 24 % 16 % 14 % 15 % 121-180 days 2 % 11 % 9 % 9 % 9 % Over 180 days 2 % 17 % 18 % 54 % 25 % Total 100 % 100 % 100 % 100 % 100 % 46
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Table of Contents December 31, 2020 Indemnity, Managed Self-Pay Medicare Medicaid Care and Other Total 0-60 days 91 % 33 % 58 % 24 % 52 % 61-120 days 5 % 31 % 15 % 13 % 14 % 121-180 days 2 % 14 % 8 % 8 % 8 % Over 180 days 2 % 22 % 19 % 55 % 26 % Total 100 % 100 % 100 % 100 % 100 % Conifer continues to implement revenue cycle initiatives to improve our cash flow. These initiatives are focused on standardizing and improving patient access processes, including preregistration, registration, verification of eligibility and benefits, liability identification and collections at pointofservice, and financial counseling. These initiatives are intended to reduce denials, improve service levels to patients and increase the quality of accounts that end up in accounts receivable. Although we continue to focus on improving our methodology for evaluating the collectability of our accounts receivable, we may incur future charges if there are unfavorable changes in the trends affecting the net realizable value of our accounts receivable. AtSeptember 30, 2021 , we had a cumulative total of patient account assignments to Conifer of$1.952 billion related to our continuing operations. These accounts have already been written off and are not included in our receivables; however, an estimate of future recoveries from all the accounts assigned to Conifer is determined based on our historical experience and recorded in accounts receivable. Patient advocates from Conifer's Medicaid Eligibility Program ("MEP") screen patients in the hospital to determine whether those patients meet eligibility requirements for financial assistance programs. They also expedite the process of applying for these government programs. Receivables from patients who are potentially eligible for Medicaid are classified as Medicaid pending, under the MEP, net of appropriate implicit price concessions. Based on recent trends, approximately 97% of all accounts in the MEP are ultimately approved for benefits under a government program, such as Medicaid. The following table shows the approximate amount of accounts receivable in the MEP still awaiting determination of eligibility under a government program atSeptember 30, 2021 andDecember 31, 2020 by aging category: September 30, 2021 December 31, 2020 0-60 days $ 76 $ 91 61-120 days 12 24 121-180 days 5 6 Over 180 days 6 6 Total $ 99 $ 127 Salaries, Wages and Benefits Samehospital salaries, wages and benefits increased$130 million , or 7.7%, in the three months endedSeptember 30, 2021 compared to the same period in 2020. This change was primarily attributable to increased contract labor costs, increased overtime expense, annual merit increases for certain of our employees and a greater number of employed physicians. This increase was partially mitigated by our continued focus on costreduction measures and corporate efficiencies. Samehospital salaries, wages and benefits as a percentage of net operating revenues decreased by 180 basis points to 48.1% in the three months endedSeptember 30, 2021 compared to the three months endedSeptember 30, 2020 , primarily due to the growth of our net operating revenues and our focus on strategic cost reduction measures and corporate efficiencies. Salaries, wages and benefits expense for the three months endedSeptember 30, 2021 and 2020 included stockbased compensation expense of$9 million and$7 million , respectively. Samehospital salaries, wages and benefits increased$495 million , or 10.1%, in the nine months endedSeptember 30, 2021 compared to the same period in 2020. This increase was primarily attributable to the same factors that impacted the threemonth period endedSeptember 30, 2021 and higher incentive compensation. Samehospital salaries, wages and benefits as a percentage of net operating revenues decreased by 220 basis points to 48.8% in the nine months endedSeptember 30, 2021 compared to the nine months endedSeptember 30, 2020 , primarily due to the same factors that impacted the threemonth period endedSeptember 30, 2021 . Salaries, wages and benefits expense for the nine months endedSeptember 30, 2021 and 2020 included stockbased compensation expense of$31 million and$22 million , respectively. 47 -------------------------------------------------------------------------------- Table of Contents Supplies Samehospital supplies expense increased$25 million , or 4.1%, in the three months endedSeptember 30, 2021 compared to the same period in 2020. The increase was primarily due to higher patient volumes, the increased cost of certain supplies as a result of the COVID19 pandemic and growth in our higheracuity, supplyintensive surgical services. Samehospital supplies expense as a percentage of net operating revenues decreased by 120 basis points to 16.8% in the three months endedSeptember 30, 2021 compared to the three months endedSeptember 30, 2020 , primarily due to the growth of our net operating revenues and our focus on strategic cost reduction measures. Samehospital supplies expense increased$163 million , or 9.5%, in the nine months endedSeptember 30, 2021 compared to the same period in 2020. The increase was primarily due to the same factors that impacted the threemonth period endedSeptember 30, 2021 . Samehospital supplies expense as a percentage of net operating revenues decreased by 80 basis points to 17.1% in the nine months endedSeptember 30, 2021 compared to the nine months endedSeptember 30, 2020 primarily due to the same factors that impacted the threemonth period endedSeptember 30, 2021 . We strive to control supplies expense through product standardization, consistent contract terms and endtoend contract management, improved utilization, bulk purchases, focused spending with a smaller number of vendors and operational improvements. The items of current costreduction focus include PPE, cardiac stents and pacemakers, orthopedics, implants, and highcost pharmaceuticals. Other Operating Expenses, Net Samehospital other operating expenses increased by$32 million , or 3.9%, in the three months endedSeptember 30, 2021 compared to the same period in 2020. Samehospital other operating expenses as a percentage of net operating revenues decreased by 170 basis points to 22.4% for the three months endedSeptember 30, 2021 compared to 24.1% for the three months endedSeptember 30, 2020 , primarily due to the growth of our net operating revenues and our focus on strategic cost reduction measures and corporate efficiencies. The changes in other operating expenses included:
•increased software costs of
•increased malpractice expense of
Samehospital other operating expenses increased by$129 million , or 5.4%, in the nine months endedSeptember 30, 2021 compared to the same period in 2020. Samehospital other operating expenses as a percentage of net operating revenues decreased by 210 basis points to 22.7% in the nine months endedSeptember 30, 2021 compared to 24.8% for the nine months endedSeptember 30, 2020 , primarily due to the same factors that impacted the threemonth period. The changes in other operating expenses included:
•increased malpractice expense of
•increased software costs of
•increased rent and lease expense of
•increased collection fees of
•increased repair and maintenance costs of
•a gain on sale and leaseback of a medical office building of
48 -------------------------------------------------------------------------------- Table of Contents Ambulatory Care Segment Our Ambulatory Care segment is comprised of USPI's ambulatory surgery centers and surgical hospitals. USPI operates its surgical facilities in partnership with local physicians and, in many of these facilities, a health system partner. We hold an ownership interest in each facility, with each being operated through a separate legal entity in most cases. USPI operates facilities on a daytoday basis through management services contracts. Our sources of earnings from each facility consist of:
•management and administrative services revenues, computed as a percentage of each facility's net revenues (often net of implicit price concessions); and
•our share of each facility's net income (loss), which is computed by multiplying the facility's net income (loss) times the percentage of each facility's equity interests owned by USPI.
Our role as an owner and daytoday manager provides us with significant influence over the operations of each facility. For many of the facilities our Ambulatory Care segment operates (110 of 342 facilities atSeptember 30, 2021 ), this influence does not represent control of the facility, so we account for our investment in the facility under the equity method for an unconsolidated affiliate. USPI controls 232 of the facilities our Ambulatory Care segment operates, and we account for these investments as consolidated subsidiaries. Our net earnings from a facility are the same under either method, but the classification of those earnings differs. For consolidated subsidiaries, our financial statements reflect 100% of the revenues and expenses of the subsidiaries, after the elimination of intercompany amounts. The net profit attributable to owners other than USPI is classified within "net income available to noncontrolling interests."
For unconsolidated affiliates, our statements of operations reflect our earnings in two line items:
•equity in earnings of unconsolidated affiliates-our share of the net income (loss) of each facility, which is based on the facility's net income (loss) and the percentage of the facility's outstanding equity interests owned by USPI; and
•management and administrative services revenues, which is included in our net operating revenues-income we earn in exchange for managing the daytoday operations of each facility, usually quantified as a percentage of each facility's net revenues less implicit price concessions.
Our Ambulatory Care segment operating income is driven by the performance of all facilities USPI operates and by USPI's ownership interests in those facilities, but our individual revenue and expense line items contain only consolidated businesses, which represent 68% of those facilities. This translates to trends in consolidated operating income that often do not correspond with changes in consolidated revenues and expenses, which is why we disclose certain statistical and financial data on a pro forma systemwide basis that includes both consolidated and unconsolidated (equity method) facilities. Results of Operations The following table summarizes certain statement of operations items for the periods indicated: Three Months Ended Nine Months Ended September 30, Increase September 30, Increase Ambulatory Care Results of Operations 2021 2020 (Decrease) 2021 2020 (Decrease) Net operating revenues$ 666 $ 565 17.9 %$ 1,976 $ 1,423 38.9 % Grant income$ 1 $ (9) 111.1 %$ 23 $ 28 (17.9) % Equity in earnings of unconsolidated affiliates$ 43 $ 41 4.9 %$ 130 $ 102 27.5 % Salaries, wages and benefits$ 169 $ 157 7.6 %$ 512 $ 438 16.9 % Supplies$ 170 $ 128 32.8 %$ 496 $ 319 55.5 % Other operating expenses, net$ 97 $ 97 - %$ 295 $ 258 14.3 % Revenues Our Ambulatory Care net operating revenues increased by$101 million , or 17.9%, during the three months endedSeptember 30, 2021 compared to the same period in 2020. The change was driven by an increase from acquisitions of$124 million , as well as an increase in samefacility net operating revenues of$27 million due primarily to higher surgical patient volumes and acuity, incremental revenue from new service lines and negotiated commercial rate increases. These increases were partially offset by a decrease of$50 million due primarily to the sale of our urgent care centers and the transfer 49 -------------------------------------------------------------------------------- Table of Contents of imaging centers to the Hospital Operations segment. Our Ambulatory Care segment also recognized net grant income from federal grants totaling$1 million and$(9) million during the three months endedSeptember 30, 2021 and 2020, respectively, which is not included in net operating revenues. During the 2020 period, we recognized a reduction of grant income to comply with revised grant guidelines HHS published inSeptember 2020 . Our Ambulatory Care net operating revenues increased by$553 million , or 38.9%, during the nine months endedSeptember 30, 2021 compared to the same period in 2020. The change was driven by an increase from acquisitions of$365 million , as well as an increase in samefacility net operating revenues of$271 million due primarily to higher surgical patient volumes and acuity, incremental revenue from new service lines and negotiated commercial rate increases. These increases were partially offset by a decrease of$83 million due primarily to the sale of our urgent care centers and the transfer of imaging centers to the Hospital Operations segment. Our Ambulatory Care segment also recognized grant income from federal grants totaling$23 million and$28 million during the nine months endedSeptember 30, 2021 and 2020, respectively, which is not included in net operating revenues. Salaries, Wages and Benefits Salaries, wages and benefits expense increased by$12 million , or 7.6%, during the three months endedSeptember 30, 2021 compared to the same period in 2020. Salaries, wages and benefits expense was impacted by an increase from acquisitions of$22 million , as well as an increase in samefacility salaries, wages and benefits expense of$13 million due primarily to higher surgical patient volumes, partially offset by a decrease of$23 million due primarily to the sale of our urgent care centers and the transfer of imaging centers to the Hospital Operations segment. Salaries, wages and benefits expense for three months endedSeptember 30, 2021 and 2020 included stockbased compensation expense of$3 million and$4 million , respectively. Salaries, wages and benefits expense increased by$74 million , or 16.9%, during the nine months endedSeptember 30, 2021 compared to the same period in 2020. Salaries, wages and benefits expense was impacted by an increase from acquisitions of$63 million , an increase in samefacility salaries, wages and benefits expense of$44 million due primarily to higher surgical patient volumes, partially offset by a decrease of$33 million due to the sale of our urgent care centers, the transfer of imaging centers to the Hospital Operations segment and the deconsolidation of a facility. Salaries, wages and benefits expense for nine months endedSeptember 30, 2021 and 2020 included stockbased compensation expense of$9 million and$14 million , respectively.
Supplies
Supplies expense increased by$42 million , or 32.8%, during the three months endedSeptember 30, 2021 compared to the same period in 2020. The change was driven by an increase from acquisitions of$39 million , as well as an increase in samefacility supplies expense of$5 million due primarily to an increase in surgical cases at our consolidated centers, higher costs driven by the higher level of patient acuity, and higher pricing of certain supplies as a result of the COVID19 pandemic, partially offset by a decrease of$2 million due to the sale of our urgent care centers and the transfer of imaging centers to the Hospital Operations segment. Supplies expense increased by$177 million , or 55.5%, during the nine months endedSeptember 30, 2021 compared to the same period in 2020. The change was driven by an increase from acquisitions of$113 million , as well as an increase in samefacility supplies expense of$70 million due primarily to an increase in surgical cases at our consolidated centers, higher costs driven by the higher level of patient acuity, and higher pricing of certain supplies as a result of the COVID19 pandemic, partially offset by a decrease of$6 million due to the sale of our urgent care centers, the transfer of imaging centers to the Hospital Operations segment and the deconsolidation of a facility. Other Operating Expenses, Net Other operating expenses during the three months endedSeptember 30, 2021 were consistent with the same period in 2020. The expense included an increase from acquisitions of$14 million , offset by a decrease of$14 million due to the sale of our urgent care centers and the transfer of imaging centers to the Hospital Operations segment. Other operating expenses increased by$37 million , or 14.3%, during the nine months endedSeptember 30, 2021 compared to the same period in 2020. The change was driven by an increase from acquisitions of$40 million , as well as an increase in samefacility other operating expenses of$21 million , partially offset by a decrease of$24 million due to the sale of our urgent care centers and the transfer of imaging centers to the Hospital Operations segment. 50 -------------------------------------------------------------------------------- Table of Contents Facility Growth The following table summarizes the changes in our samefacility revenue yearoveryear on a pro forma systemwide basis, which includes both consolidated and unconsolidated (equity method) facilities. While we do not record the revenues of unconsolidated facilities, we believe this information is important in understanding the financial performance of our Ambulatory Care segment because these revenues are the basis for calculating our management services revenues and, together with the expenses of our unconsolidated facilities, are the basis for our equity in earnings of unconsolidated affiliates. Three Months Ended Nine Months Ended Ambulatory Care Facility Growth September 30, 2021 September 30, 2021 Net revenues 4.2% 17.4% Cases 6.8% 20.4% Net revenue per case (2.5)% (2.5)% Joint Ventures withHealth System Partners USPI's business model is to jointly own its facilities with local physicians and, in many of these facilities, a notforprofit health system partner. Accordingly, as ofSeptember 30, 2021 , the majority of facilities in our Ambulatory Care segment are operated in this model. Nine Months Ended Ambulatory Care Facilities September 30, 2021 Facilities: With a health system partner 192 Without a health system partner 150 Total facilities operated 342 Change fromDecember 31, 2020 : Acquisitions 8 De novo 3 Dispositions/Mergers (65) Total decrease in number of facilities operated (54) During the nine months endedSeptember 30, 2021 , we acquired controlling interests in four ambulatory surgery centers inMaryland , two inGeorgia and one inFlorida . We paid cash totaling approximately$63 million for these acquisitions. Other than the ambulatory surgery center located inFlorida , all of the facilities acquired are jointly owned with physicians. TheFlorida facility is jointly owned with a health system partner and physicians. During the nine months endedSeptember 30, 2021 , we transferred all 24 imaging centers held in our Ambulatory Care segment to our Hospital Operations segment. We also divested 40 urgent care centers during the nine months endedSeptember 30, 2021 . During the nine months endedSeptember 30, 2021 , we acquired noncontrolling interests in one ambulatory surgery center inNew Mexico . We paid cash totaling approximately$1 million for this acquisition, which is jointly owned with physicians and a hospital partner. Also during the nine months endedSeptember 30, 2021 , we sold a portion of our ownership in two ambulatory surgery centers in which we previously had a controlling interest to a health system for approximately$12 million , resulting in the deconsolidation of these facilities. We also regularly engage in the purchase of equity interests with respect to our investments in unconsolidated affiliates and consolidated facilities that do not result in a change in control. These transactions are primarily the acquisitions of equity interests in ambulatory surgery centers and the investment of additional cash in facilities that need capital for new acquisitions, new construction or other business growth opportunities. During the nine months endedSeptember 30, 2021 , we invested approximately$13 million in such transactions. Conifer Segment Revenues Our Conifer segment generated net operating revenues of$314 million and$325 million during the three months endedSeptember 30, 2021 and 2020, respectively, a portion of which was eliminated in consolidation as described in Note 18 to the accompanying Condensed Consolidated Financial Statements. The decline in Conifer's net operating revenues of$11 million , or 3.4%, was primarily due to the revised terms in the Amended RCM Agreement, partially offset by client volume improvement in the 2021 period compared to the 2020 period, as well as new business expansion. Conifer revenues from thirdparty customers, which revenues are not eliminated in consolidation, increased$9 million , or 4.8%, for the three months 51 -------------------------------------------------------------------------------- Table of Contents endedSeptember 30, 2021 compared to the same period in 2020. The increase was primarily attributable to the transition of the five Miamiarea hospitals and certain related operations sold inAugust 2021 to a thirdparty customer and new business expansion. Our Conifer segment generated net operating revenues of$943 million and$962 million during the nine months endedSeptember 30, 2021 and 2020, respectively. The decline in Conifer's net operating revenues of$19 million , or 2.0%, was primarily due to the same factors that impacted the threemonth period. Conifer revenues from thirdparty customers, which revenues are not eliminated in consolidation, increased$4 million , or 0.7%, for the nine months endedSeptember 30, 2021 compared to the same period in 2020. The increase was primarily driven by the transition of the five Miamiarea hospitals sold inAugust 2021 to a thirdparty customer and new business expansion, partially offset by expected client attrition. The Amended RCM Agreement updates certain terms and conditions related to the revenue cycle management services Conifer provides to Tenet hospitals. Conifer's contract with Tenet represented 38.4% of the net operating revenues Conifer recognized in the nine months endedSeptember 30, 2021 . Salaries, Wages and Benefits Salaries, wages and benefits expense for Conifer increased$1 million , or 0.6%, in the three months endedSeptember 30, 2021 compared to the same period in 2020, and decreased$3 million , or 0.6%, in the nine months endedSeptember 30, 2021 compared to the same period in 2020. Salaries, wages and benefits expense included stockbased compensation expense of$1 million and zero in the threemonth periods endedSeptember 30, 2021 and 2020, respectively, and$3 million and$2 million in the ninemonth periods endedSeptember 30, 2021 and 2020, respectively. Other Operating Expenses, Net Other operating expenses for Conifer decreased$2 million , or 3.2%, in the three months endedSeptember 30, 2021 compared to the same period in 2020. Other operating expenses for Conifer decreased$22 million , or 11.4%, in the nine months endedSeptember 30, 2021 compared to the same period in 2020.
Consolidated
Impairment and Restructuring Charges, and Acquisition-Related Costs During the three months endedSeptember 30, 2021 , we recorded impairment and restructuring charges and acquisitionrelated costs of$15 million , consisting of$14 million of restructuring charges and$1 million of acquisition-related costs. Restructuring charges consisted of$3 million of employee severance costs,$4 million related to the transition of various administrative functions to our GBC and$7 million of other restructuring costs. Acquisitionrelated costs consisted of$1 million of transaction costs. Our impairment and restructuring charges and acquisitionrelated costs for the three months endedSeptember 30, 2021 were comprised of$11 million from our Hospital Operations segment,$1 million from our Ambulatory Care segment and$3 million from our Conifer segment. During the three months endedSeptember 30, 2020 , we recorded impairment and restructuring charges and acquisitionrelated costs of$57 million , consisting of$52 million of restructuring charges,$3 million of impairment charges and$2 million acquisitionrelated costs. Restructuring charges consisted of$16 million of employee severance costs,$15 million related to the transition of various administrative functions to our GBC,$14 million of contract and lease termination fees, and$7 million of other restructuring costs. Acquisitionrelated costs consisted of$2 million of transaction costs. Our impairment and restructuring charges and acquisitionrelated costs for the three months endedSeptember 30, 2020 were comprised of$44 million from our Hospital Operations segment,$2 million from our Ambulatory Care segment and$11 million from our Conifer segment. During the nine months endedSeptember 30, 2021 , we recorded impairment and restructuring charges and acquisitionrelated costs of$55 million , consisting of$48 million of restructuring charges,$1 million of impairment charges and$6 million of acquisition-related costs. Restructuring charges consisted of$13 million of employee severance costs,$16 million related to the transition of various administrative functions to our GBC and$19 million of other restructuring costs. Acquisitionrelated costs consisted of$6 million of transaction costs. Our impairment and restructuring charges and acquisitionrelated costs for the nine months endedSeptember 30, 2021 were comprised of$31 million from our Hospital Operations segment,$9 million from our Ambulatory Care segment and$15 million from our Conifer segment. During the nine months endedSeptember 30, 2020 , we recorded impairment and restructuring charges and acquisitionrelated costs of$166 million , consisting of$155 million of restructuring charges,$8 million of impairment charges and$3 million of acquisitionrelated costs. Restructuring charges consisted of$53 million of employee severance costs, 52 -------------------------------------------------------------------------------- Table of Contents$40 million related to the transition of various administrative functions to our GBC,$23 million of charges due to the termination of USPI's previous management equity plan,$15 million of contract and lease termination fees, and$24 million of other restructuring costs. Acquisitionrelated costs consisted of$3 million of transaction costs. Our impairment and restructuring charges and acquisitionrelated costs for the nine months endedSeptember 30, 2020 were comprised of$94 million from our Hospital Operations segment,$33 million from our Ambulatory Care segment and$39 million from our Conifer segment. Litigation and Investigation Costs Litigation and investigation costs for the three months endedSeptember 30, 2021 and 2020 were$29 million and$9 million , respectively. Litigation and investigation costs for the nine months endedSeptember 30, 2021 and 2020 were$64 million and$13 million , respectively. In all periods, these amounts are primarily related to costs associated with significant legal proceedings and governmental investigations.Net Gains on Sales, Consolidation and Deconsolidation of Facilities During the three months endedSeptember 30, 2021 , we recorded net gains on sales, consolidation and deconsolidation of facilities of approximately$412 million , primarily comprised of a gain of$409 million related to the sale of five Miamiarea hospitals and certain related operations inAugust 2021 .
During the three months ended
During the nine months endedSeptember 30, 2021 , we recorded net gains on sales, consolidation and deconsolidation of facilities of approximately$427 million , primarily comprised of a gain of$409 million related to the sale of five Miamiarea hospitals inAugust 2021 , a gain of$14 million related to the sale of the majority of our urgent care centers inApril 2021 and net gains of$4 million related to other activity. During the nine months endedSeptember 30, 2020 , we recorded net gains on sales, consolidation and deconsolidation of facilities of approximately$4 million , primarily comprised of gains of$12 million related to consolidation changes of certain USPI businesses due to ownership changes, partially offset by a loss of$5 million related to postclosing adjustments on the 2019 sale of three of our hospitals in theChicago area and a loss of$3 million related to postclosing adjustments on the 2018 sale ofMacNeal Hospital . Interest Expense Interest expense for the three months endedSeptember 30, 2021 was$227 million compared to$263 million for the same period in 2020. Interest expense for the nine months endedSeptember 30, 2021 was$702 million compared to$761 million for the same period in 2020. Loss from Early Extinguishment of Debt Loss from early extinguishment of debt was$20 million and$74 million for the three and nine months endedSeptember 30, 2021 , respectively. The loss in the three months endedSeptember 30, 2021 related to the redemption of our 2024 Senior Secured First Lien Notes in advance of their maturity date. The loss in the ninemonth period included the loss from the redemption of our 2024 Senior Secured First Lien Notes, as well as losses incurred from the redemption of our 5.125% senior secured second lien notes due 2025 (the "2025 Senior Secured Second Lien Notes") inJune 2021 and the retirement of our 7.000% senior unsecured notes due 2025 ("2025 Senior Unsecured Notes") inMarch 2021 , both in advance of their respective maturity dates. See Note 6 to the accompanying Condensed Consolidated Financial Statements for additional information. Loss from early extinguishment of debt was$312 million and$316 million for the three and nine months endedSeptember 30, 2020 , respectively. The loss in the threemonth period related to the redemption of$2.665 billion aggregate principal amount then outstanding of our 8.125% senior unsecured notes due 2022 ("2022 Senior Notes") in advance of their maturity date in the three months endedSeptember 30, 2020 . The loss in the nine months endedSeptember 30, 2020 included the loss from the redemption of our 2022 Senior Notes, as well as a loss of$8 million related to the purchase of$135 million aggregate principal amount of the then outstanding 2022 Senior Notes inJune 2020 , partially offset by$4 million of gains on the extinguishment of mortgage notes. 53 -------------------------------------------------------------------------------- Table of Contents Income Tax Expense During the three months endedSeptember 30, 2021 , we recorded income tax expense of$197 million in continuing operations on pre-tax income of$774 million compared to an income tax benefit of$197 million on a pre-tax loss of$304 million during the three months endedSeptember 30, 2020 . During the nine months endedSeptember 30, 2021 , we recorded income tax expense of$303 million in continuing operations on pre-tax income of$1.360 billion compared to an income tax benefit of$227 million on a pre-tax loss of$5 million during the nine months endedSeptember 30, 2020 . The reconciliation between the amount of recorded income tax expense (benefit) and the amount calculated at the statutory federal tax rate is shown in the following table: Three Months Ended Nine Months Ended September 30, September 30, 2021 2020 2021 2020 Tax expense (benefit) at statutory federal rate of 21%$ 163 $ (64) $ 286 $ (1) State income taxes, net of federal income tax benefit 29 (6) 56 9 Tax benefit attributable to noncontrolling interests (26) (18) (79) (48) Nondeductible goodwill 28 - 35 - Nontaxable gains - - - 3 Stock-based compensation (1) 1 (4) 1 Change in valuation allowance - (113) - (201) Other items 4 3 9 10 Income tax expense (benefit)$ 197 $ (197) $ 303 $ (227) Net Income Available to Noncontrolling Interests Net income available to noncontrolling interests was$129 million for the three months endedSeptember 30, 2021 compared to$90 million for the three months endedSeptember 30, 2020 . Net income available to noncontrolling interests for the 2021 period was comprised of$9 million related to our Hospital Operations segment,$101 million related to our Ambulatory Care segment and$19 million related to our Conifer segment. Of the portion related to our Ambulatory Care segment,$5 million related to the minority interests in USPI. Net income available to noncontrolling interests was$392 million for the nine months endedSeptember 30, 2021 compared to$237 million for the nine months endedSeptember 30, 2020 . Net income available to noncontrolling interests for the nine months endedSeptember 30, 2021 was comprised of$34 million related to our Hospital Operations segment,$306 million related to our Ambulatory Care segment and$52 million related to our Conifer segment. Of the portion related to our Ambulatory Care segment,$14 million related to the minority interests in USPI. ADDITIONAL SUPPLEMENTAL NON-GAAP DISCLOSURES The financial information provided throughout this report, including our Condensed Consolidated Financial Statements and the notes thereto, has been prepared in conformity with accounting principles generally accepted inthe United States of America ("GAAP"). However, we use certain nonGAAP financial measures defined below in communications with investors, analysts, rating agencies, banks and others to assist such parties in understanding the impact of various items on our financial statements, some of which are recurring or involve cash payments. We use this information in our analysis of the performance of our business, excluding items we do not consider relevant to the performance of our continuing operations. In addition, we use these measures to define certain performance targets under our compensation programs. "Adjusted EBITDA" is a nonGAAP measure we define as net income available (loss attributable) toTenet Healthcare Corporation common shareholders before (1) the cumulative effect of changes in accounting principle, (2) net loss attributable (income available) to noncontrolling interests, (3) income (loss) from discontinued operations, net of tax, (4) income tax benefit (expense), (5) gain (loss) from early extinguishment of debt, (6) other nonoperating income (expense), net, (7) interest expense, (8) litigation and investigation (costs) benefit, net of insurance recoveries, (9) net gains (losses) on sales, consolidation and deconsolidation of facilities, (10) impairment and restructuring charges and acquisitionrelated costs, (11) depreciation and amortization, and (12) income (loss) from divested and closed businesses (i.e., health plan businesses). Litigation and investigation costs do not include ordinary course of business malpractice and other litigation and related expense. We believe the foregoing nonGAAP measure is useful to investors and analysts because it presents additional information about our financial performance. Investors, analysts, company management and our board of directors utilize this nonGAAP measure, in addition to GAAP measures, to track our financial and operating performance and compare that 54 -------------------------------------------------------------------------------- Table of Contents performance to peer companies, which utilize similar nonGAAP measures in their presentations. The human resources committee of our board of directors also uses certain nonGAAP measures to evaluate management's performance for the purpose of determining incentive compensation. We believe that Adjusted EBITDA is a useful measure, in part, because certain investors and analysts use both historical and projected Adjusted EBITDA, in addition to GAAP and other nonGAAP measures, as factors in determining the estimated fair value of shares of our common stock. Company management also regularly reviews the Adjusted EBITDA performance for each operating segment. We do not use Adjusted EBITDA to measure liquidity, but instead to measure operating performance. The nonGAAP Adjusted EBITDA measure we utilize may not be comparable to similarly titled measures reported by other companies. Because this measure excludes many items that are included in our financial statements, it does not provide a complete measure of our operating performance. Accordingly, investors are encouraged to use GAAP measures when evaluating our financial performance. The following table shows the reconciliation of Adjusted EBITDA to net income available toTenet Healthcare Corporation common shareholders (the most comparable GAAP term) for the three and nine months endedSeptember 30, 2021 and 2020: Three Months Ended Nine Months Ended September 30, September 30, 2021 2020 2021 2020
Net income available (loss attributable) to
$
449
(129) (90) (392) (237) Income from discontinued operations, net of tax 1 1 - - Income (loss) from continuing operations 577 (107) 1,057 222 Income tax benefit (expense) (197) 197 (303) 227 Loss from early extinguishment of debt (20) (312) (74) (316) Other non-operating income, net 7 - 16 3 Interest expense (227) (263) (702) (761) Operating income 1,014 271 2,120 1,069 Litigation and investigation costs (29) (9) (64) (13)
Net gains on sales, consolidation and deconsolidation of facilities
412 1 427 4
Impairment and restructuring charges, and acquisition-related costs
(15) (57) (55) (166) Depreciation and amortization (209) (215) (654) (624) Adjusted EBITDA$ 855 $ 551 $ 2,466 $ 1,868 Net operating revenues$ 4,894 $ 4,557 $ 14,629 $ 12,725
Net income available (loss attributable) to
9.2 % (4.3) % 4.5 % (0.1) % Adjusted EBITDA as % of net operating revenues (Adjusted EBITDA margin) 17.5 % 12.1 % 16.9 % 14.7 % LIQUIDITY AND CAPITAL RESOURCES CASH REQUIREMENTS There have been no material changes to our obligations to make future cash payments under contracts, such as debt and lease agreements, and under contingent commitments, such as standby letters of credit and minimum revenue guarantees, as disclosed in our Annual Report, except for additional lease obligations and the longterm debt transactions disclosed in Notes 1 and 6, respectively, to our accompanying Condensed Consolidated Financial Statements. AtSeptember 30, 2021 , using the last 12 months of Adjusted EBITDA, our ratio of total longterm debt, net of cash and cash equivalent balances, to Adjusted EBITDA was 3.16x, or 3.47x if adjusted to include outstanding obligations arising from cash advances received from Medicare pursuant to COVID19 stimulus legislation. We anticipate this ratio will fluctuate from quarter to quarter based on earnings performance and other factors, including the use of our revolving credit facility as a source of liquidity and acquisitions that involve the assumption of longterm debt. We seek to manage this ratio and increase the efficiency of our balance sheet by following our business plan and managing our cost structure, including through possible asset divestitures, and through other changes in our capital structure. As part of our longterm objective to manage our capital structure, we may seek to retire, purchase, redeem or refinance some of our outstanding debt or issue equity or convertible securities, in each case subject to prevailing market conditions, our liquidity requirements, operating results, contractual 55 -------------------------------------------------------------------------------- Table of Contents restrictions and other factors. Our ability to achieve our leverage and capital structure objectives is subject to numerous risks and uncertainties, many of which are described in the ForwardLooking Statements and Risk Factors sections in Part I of our Annual Report. Our capital expenditures primarily relate to the expansion and renovation of existing facilities (including amounts to comply with applicable laws and regulations), equipment and information systems additions and replacements, introduction of new medical technologies, design and construction of new buildings, and various other capital improvements, as well as commitments to make capital expenditures in connection with acquisitions of businesses. Capital expenditures were$354 million and$374 million in the nine months endedSeptember 30, 2021 and 2020, respectively. We anticipate that our capital expenditures for continuing operations for the year endingDecember 31, 2021 will total approximately$675 million to$725 million , including$93 million that was accrued as a liability atDecember 31, 2020 .
Interest payments, net of capitalized interest, were
Income tax payments, net of tax refunds, were
SOURCES AND USES OF CASH Our liquidity for the nine months endedSeptember 30, 2021 was primarily derived from net cash provided by operating activities, cash on hand and borrowings under our revolving credit facility. During the nine months endedSeptember 30, 2021 , we also received supplemental funds from federal, state and local grants provided under COVID19 relief legislation. We had$2.292 billion of cash and cash equivalents on hand atSeptember 30, 2021 to fund our operations and capital expenditures, and our borrowing availability under our credit facility was$1.802 billion based on our borrowing base calculation atSeptember 30, 2021 .
When operating under normal conditions, our primary source of operating cash is the collection of accounts receivable. As such, our operating cash flow is impacted by levels of cash collections, as well as levels of implicit price concessions, due to shifts in payer mix and other factors.
Net cash provided by operating activities was$1.211 billion in the nine months endedSeptember 30, 2021 compared to$2.961 billion in the nine months endedSeptember 30, 2020 . Key factors contributing to the change between the 2021 and 2020 periods include the following: •An increase in operating income before net losses on sales, consolidation and deconsolidation of facilities; litigation and investigation costs; impairment and restructuring charges and acquisition-related costs; depreciation and amortization; and income recognized from government relief packages of$986 million ; •$326 million of Medicare accelerated payments recouped in the nine months endedSeptember 30, 2021 compared to$1.380 billion of Medicare accelerated payments received in the nine months endedSeptember 30, 2020 ;
•$38 million of cash received from federal, state and local grants in the 2021
period compared to
•Lower interest payments of
•A
•Higher income tax payments of
•A decrease of
•The timing of other working capital items.
Net cash provided by investing activities was$802 million for the nine months endedSeptember 30, 2021 compared to net cash used of$406 million for the nine months endedSeptember 30, 2020 . The 2021 activity included an increase in proceeds from the sale of facilities and other assets of$1.222 billion compared to the 2020 period, primarily related to the sale of the majority of our urgent care centers inApril 2021 and the sale of five Miamiarea hospitals and certain related operations 56 -------------------------------------------------------------------------------- Table of Contents inAugust 2021 . Additionally, capital expenditures decreased$20 million in the nine months endedSeptember 30, 2021 compared to the same period in 2020. These inflows were partially offset by a decrease in proceeds from sales of marketable securities, longterm investments and other assets from$44 million in the nine months endedSeptember 30, 2020 , to$18 million in the nine months endedSeptember 30, 2021 . Net cash used in financing activities was$2.167 billion for the nine months endedSeptember 30, 2021 compared to net cash provided by financing activities of$483 million for the nine months endedSeptember 30, 2020 . The cash activity in the 2021 period included total payments of$3.183 billion to retire approximately$2.988 billion aggregate principal amount of certain of our senior unsecured and senior secured notes. Additionally, distributions to noncontrolling interests increased from$184 million in the nine months endedSeptember 30, 2020 to$316 million in the nine months endedSeptember 30, 2021 . During the ninemonth period of 2021, we also repaid$26 million of Medicare advance payments received by our Ambulatory Care segment's unconsolidated affiliates compared to$150 million of Medicare advances and stimulus grants received by our unconsolidated affiliates in the 2020 period. In the nine months endedSeptember 30, 2021 , we also received proceeds from the issuance of$1.400 billion aggregate principal amount of our 2029 Senior Secured First Lien Notes, partially offset by debt issuance costs of$15 million . Net cash provided by financing activities in the nine months endedSeptember 30, 2020 included proceeds from the issuance of$2.500 billion aggregate principal amount of our 6.125% senior notes due 2028,$700 million aggregate principal amount of our 7.500% senior secured first lien notes due 2025 and$600 million aggregate principal amount of our 4.625% senior secured first lien notes due 2028. These inflows were partially offset by$3.099 billion of payments for the redemption of our 2022 Senior Notes and distributions paid to noncontrolling interests of$184 million in the 2020 period. We record our equity securities and our debt securities classified as availableforsale at fair market value. The majority of our investments are valued based on quoted market prices or other observable inputs. We have no investments that we expect will be negatively affected by the current economic conditions such that they will materially impact our financial condition, results of operations or cash flows. DEBT INSTRUMENTS, GUARANTEES AND RELATED COVENANTS Credit Agreement-We have a senior secured revolving credit facility that, atSeptember 30, 2021 , provided for revolving loans in an aggregate principal amount of up to$1.900 billion with a$200 million subfacility for standby letters of credit. AtSeptember 30, 2021 , we had no cash borrowings outstanding under the revolving credit facility, and we had less than$1 million of standby letters of credit outstanding. Based on our eligible receivables,$1.802 billion was available for borrowing under the revolving credit facility atSeptember 30, 2021 . AtSeptember 30, 2021 , we were in compliance with all covenants and conditions in our senior secured revolving credit facility. OnApril 24, 2020 , we amended our credit agreement (as amended to date, the "Credit Agreement") to, among other things, (i) increase the aggregate revolving credit commitments from$1.500 billion to$1.900 billion (the "Increased Commitments"), subject to borrowing availability, and (ii) increase the advance rate and raise limits on certain eligible accounts receivable in the calculation of the borrowing base, in each case, for an incremental period of 364 days. InApril 2021 , we further amended the Credit Agreement to, among other things, extend the availability of the Increased Commitments throughApril 22, 2022 and reduce the interest rate margins. See Note 6 to the accompanying Condensed Consolidated Financial Statements for additional information about our Credit Agreement and related amendments. Letter of Credit Facility-InMarch 2020 , we amended our letter of credit facility (as amended, the "LC Facility") to extend the scheduled maturity date of the LC Facility fromMarch 7, 2021 toSeptember 12, 2024 and to increase the aggregate principal amount of standby and documentary letters of credit that from time to time may be issued thereunder from$180 million to$200 million . OnJuly 29, 2020 , we further amended the LC Facility to incrementally increase the maximum secured debt covenant from 4.25 to 1.00 on a quarterly basis up to 6.00 to 1.00 for the quarter endedMarch 31, 2021 , at which point the maximum ratio began to step down incrementally on a quarterly basis through the quarter endingDecember 31, 2021 . AtSeptember 30, 2021 , the effective maximum secured debt covenant was 5.00 to 1.00. Obligations under the LC Facility are guaranteed and secured by a firstpriority pledge of the capital stock and other ownership interests of certain of our wholly owned domestic hospital subsidiaries on an equal ranking basis with our senior secured first lien notes. AtSeptember 30, 2021 , we were in compliance with all covenants and conditions in the LC Facility. AtSeptember 30, 2021 , we had$139 million of standby letters of credit outstanding under the LC Facility. Senior Unsecured and Senior Secured Notes-OnSeptember 10, 2021 , we redeemed approximately$1.100 billion of the then outstanding$1.870 billion aggregate principal amount of our 2024 Senior Secured First Lien Notes in advance of their maturity date. We paid$1.113 billion to redeem the notes, which was primarily funded with the proceeds from the sale of five Miamiarea hospitals and certain related operations inAugust 2021 . In connection with the redemption, we recorded a loss from 57 -------------------------------------------------------------------------------- Table of Contents early extinguishment of debt of$20 million in the three months endedSeptember 30, 2021 , primarily related to the difference between the purchase price and the par value of the notes, as well as the writeoff of associated unamortized issuance costs. OnJune 2, 2021 , we issued$1.400 billion aggregate principal amount of our 2029 Senior Secured First Lien Notes. We will pay interest on these notes semiannually in arrears onJune 1 andDecember 1 of each year, commencing onDecember 1, 2021 . The proceeds from the sale of the 2029 Senior Secured First Lien Notes were used, after payment of fees and expenses, together with cash on hand, to finance the redemption of all$1.410 billion aggregate principal amount then outstanding of our 2025 Senior Secured Second Lien Notes in advance of their maturity date for approximately$1.428 billion . In connection with the redemption, we recorded a loss from early extinguishment of debt of approximately$31 million in the three months endedJune 30, 2021 , primarily related to the difference between the purchase price and the par value of the 2025 Senior Secured Second Lien Notes, as well as the writeoff of associated unamortized issuance costs. InMarch 2021 , we retired approximately$478 million aggregate principal amount of our 2025 Senior Unsecured Notes in advance of their maturity date. We paid approximately$495 million from cash on hand to retire the notes. In connection with the retirement, we recorded a loss from early extinguishment of debt of$23 million in the three months endedMarch 31, 2021 , primarily related to the difference between the purchase price and the par value of the notes, as well as the write-off of associated unamortized issuance costs.
For additional information regarding our long-term debt, see Note 6 to the accompanying Condensed Consolidated Financial Statements and Note 8 to the Consolidated Financial Statements included in our Annual Report.
LIQUIDITY
Broad economic factors resulting from the COVID19 pandemic, including increased unemployment rates and reduced consumer spending, are impacting our service mix, revenue mix and patient volumes. Business closings and layoffs in the areas we operate have led to increases in the uninsured and underinsured populations and adversely affect demand for our services, as well as the ability of patients to pay for services as rendered. Any increase in the amount of or deterioration in the collectability of patient accounts receivable could adversely affect our cash flows and results of operations. If general economic conditions continue to deteriorate or remain uncertain for an extended period of time, our liquidity and ability to repay our outstanding debt may be impacted. Throughout the COVID19 pandemic, we have taken, and we continue to take, various actions to increase our liquidity and mitigate the impact of reductions in our patient volumes and operating revenues. These actions included the sale and redemption of various senior unsecured and senior secured notes, which eliminated any significant debt maturities untilJune 2023 and will reduce our future annual cash interest expense payments. InApril 2021 , we further amended our Credit Agreement to extend the availability of the Increased Commitments throughApril 22, 2022 . In addition, we have continued to focus on costreduction measures and corporate efficiencies to substantially offset incremental costs, including temporary staffing and premium pay, as well as higher supply costs for PPE. We have also sought to compensate for the COVID19 pandemic's disruption of our patient volumes and mix by growing our services for which demand has been more resilient, including our higheracuity service lines, and we expect demand for these higheracuity service lines will continue to grow in the future. We believe all of these actions, together with government relief packages, to the extent available to us, will help us to continue operating during the uncertainty caused by the COVID19 pandemic.
From time to time, we expect to engage in additional capital markets, bank credit and other financing activities depending on our needs and financing alternatives available at that time. We believe our existing debt agreements provide flexibility for future secured or unsecured borrowings.
Our cash on hand fluctuates daytoday throughout the year based on the timing and levels of routine cash receipts and disbursements, including our book overdrafts, and required cash disbursements, such as interest payments and income tax payments, as well as cash disbursements required to respond to the COVID19 pandemic. These fluctuations result in material intra-quarter net operating and investing uses of cash that have caused, and in the future may cause, us to use our Credit Agreement as a source of liquidity. We believe that existing cash and cash equivalents on hand, borrowing availability under our Credit Agreement, anticipated future cash provided by our operating activities and possible additional government relief packages should be adequate to meet our current cash needs. These sources of liquidity, in combination with any potential future debt incurrence, should also be adequate to finance planned capital expenditures, payments on the current portion of our long-term debt, payments to joint venture partners, including those related to put and call arrangements and other presently known operating needs. 58 -------------------------------------------------------------------------------- Table of Contents Long-term liquidity for debt service and other purposes will be dependent on the amount of cash provided by operating activities and, subject to favorable market and other conditions, the successful completion of future borrowings and potential refinancings. However, our cash requirements could be materially affected by the use of cash in acquisitions of businesses, repurchases of securities, the exercise of put rights or other exit options by our joint venture partners, and contractual commitments to fund capital expenditures in, or intercompany borrowings to, businesses we own. In addition, liquidity could be adversely affected by a deterioration in our results of operations, including our ability to generate sufficient cash from operations, as well as by the various risks and uncertainties discussed in this section, other sections of this report and in our Annual Report, including any costs associated with legal proceedings and government investigations. We do not rely on commercial paper or other short-term financing arrangements nor do we enter into repurchase agreements or other short-term financing arrangements not otherwise reported in our balance sheet. In addition, we do not have significant exposure to floating interest rates given that all of our current long-term indebtedness has fixed rates of interest except for borrowings under our Credit Agreement. OFF-BALANCE SHEET ARRANGEMENTS We have no off-balance sheet arrangements that may have a current or future material effect on our financial condition, revenues or expenses, results of operations, liquidity, capital expenditures or capital resources, except for$278 million of standby letters of credit outstanding and guarantees atSeptember 30, 2021 . CRITICAL ACCOUNTING ESTIMATES In preparing our Condensed Consolidated Financial Statements in conformity with GAAP, we must use estimates and assumptions that affect the amounts reported in our Condensed Consolidated Financial Statements and accompanying notes. We regularly evaluate the accounting policies and estimates we use. In general, we base the estimates on historical experience and on assumptions that we believe to be reasonable, given the particular circumstances in which we operate. Actual results may vary from those estimates. We consider our critical accounting estimates to be those that (1) involve significant judgments and uncertainties, (2) require estimates that are more difficult for management to determine, and (3) may produce materially different outcomes under different conditions or when using different assumptions.
Our critical accounting estimates have not changed from the description provided in our Annual Report.
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