INTRODUCTION TO MANAGEMENT'S DISCUSSION AND ANALYSIS The purpose of this section, Management's Discussion and Analysis of Financial Condition and Results of Operations ("MD&A"), is to provide a narrative explanation of our financial statements that enables investors to better understand our business, to enhance our overall financial disclosures, to provide the context within which our financial information may be analyzed, and to provide information about the quality of, and potential variability of, our financial condition, results of operations and cash flows. MD&A, which should be read in conjunction with the accompanying Condensed Consolidated Financial Statements, includes the following sections: •Management Overview •Forward-Looking Statements •Sources of Revenue for Our Hospital Operations Segment •Results of Operations •Liquidity and Capital Resources •Off-Balance Sheet Arrangements •Critical Accounting Estimates Our business consists of our Hospital Operations and other ("Hospital Operations") segment, our Ambulatory Care segment and our Conifer segment. Our Hospital Operations segment is comprised of acute care and specialty hospitals, ancillary outpatient facilities, micro-hospitals, imaging centers, physician practices, and other care sites and clinics. AtJune 30, 2021 , our subsidiaries operated 65 hospitals serving primarily urban and suburban communities in nine states. InApril 2021 , our Hospital Operations segment completed the sale of the majority of its urgent care centers to an unaffiliated urgent care provider. As described in Note 4 to the accompanying Condensed Consolidated Financial Statements, certain of the facilities in our Hospital Operations segment were classified as held for sale atJune 30, 2021 . Our Ambulatory Care segment is comprised of the operations ofUSPI Holding Company, Inc. ("USPI"), in which we own a 95% interest. AtJune 30, 2021 , USPI had interests in 317 ambulatory surgery centers and 24 surgical hospitals in 31 states. At the beginning of the three months endedJune 30, 2021 , our Ambulatory Care segment also included 24 imaging centers, which were transferred to our Hospital Operations segment inApril 2021 . In addition, atDecember 31, 2020 , our Ambulatory Care segment included 40 urgent care centers that were classified as held for sale. We completed the divestiture of these urgent care centers inApril 2021 . Our Conifer segment provides revenue cycle management and value-based care services to hospitals, health systems, physician practices, employers and other clients, through our Conifer Holdings, Inc. ("Conifer") subsidiary. AtJune 30, 2021 , Conifer provided services to approximately 640 Tenet and non-Tenet hospitals and other clients nationwide. AtJune 30, 2021 , we owned 76% ofConifer Health Solutions, LLC , which is Conifer's principal subsidiary. Unless otherwise indicated, all financial and statistical information included in MD&A relates to our continuing operations, with dollar amounts expressed in millions (except per adjusted patient admission and per adjusted patient day amounts). Continuing operations information includes the results of our same 65 hospitals operated throughout the six months endedJune 30, 2021 and 2020. Continuing operations information excludes the results of our hospitals and other businesses that have been classified as discontinued operations for accounting purposes. MANAGEMENT OVERVIEW RECENT DEVELOPMENTS Definitive Agreement to Sell Five Hospitals and Related Operations in the Miami Area-InJune 2021 , we entered into a definitive agreement to sell five hospitals and related operations in theMiami area. This sale, which is subject to customary closing conditions, including regulatory approvals, is expected to be completed in the third quarter of 2021. For additional details, see Note 4 to the accompanying Condensed Consolidated Financial Statements. IMPACT OF THE COVID-19 PANDEMIC The spread of COVID-19 and the ensuing response of federal, state and local authorities beginning inMarch 2020 resulted in a material reduction in our patient volumes and also adversely affected our net operating revenues in the year endedDecember 31, 2020 . Restrictive measures, including travel bans, social distancing, quarantines and shelterinplace orders, reduced the number of procedures performed at our facilities, as well as the volume of emergency room and physician office visits. We began experiencing gradual and continued improvement in patient volumes inMay 2020 as various states eased stayathome restrictions and our facilities were permitted to resume elective surgeries and other procedures; however, the COVID-19 pandemic continues to impact all three segments of our business, as well as our patients, communities and employees. Broad economic factors resulting from the pandemic, including increased unemployment rates and reduced 27 -------------------------------------------------------------------------------- Table of Contents consumer spending, continue to impact our patient volumes, service mix and revenue mix. The pandemic has also continued to have an adverse effect on our operating expenses to varying degrees in 2021. In some of our markets, we have been required to utilize higher-cost temporary labor and pay premiums above standard compensation for essential workers. In addition, we have experienced significant price increases in medical supplies, particularly for personal protective equipment ("PPE"), and we have encountered supply chain disruptions, including shortages and delays. As described in the Management's Discussion and Analysis of Financial Condition and Results of Operations section in Part II of our Annual Report on Form 10-K for the year endedDecember 31, 2020 ("Annual Report") and below under "Sources of Revenue for Our Hospital Operations Segment," various legislative actions have mitigated some of the economic disruption caused by the COVID-19 pandemic on our business. Additional funding for thePublic Health and Social Services Emergency Fund ("Provider Relief Fund " or "PRF") was among the provisions of the COVID-19 relief legislation. In the six months endedJune 30, 2021 and 2020, we received cash payments of$63 million and$712 million , we recognized approximately$50 million and$511 million as grant income, and we recognized$11 million and$12 million in equity in earnings of unconsolidated affiliates, respectively, in our accompanying Condensed Consolidated Statements of Operations due to grants from theProvider Relief Fund and other state and local grant programs. Throughout MD&A, we have provided additional information on the impact of the COVID-19 pandemic on our results of operations and the steps we have taken, and are continuing to take, in response. The ultimate extent and scope of the pandemic remains unknown. For information about risks and uncertainties related to COVID-19 that could affect our results of operations, financial condition and cash flows, see the Risk Factors section in Part I of our Annual Report. TRENDS AND STRATEGIES As described above and throughout MD&A, we experienced a significant disruption to our business in 2020 due to the COVID-19 pandemic. Although we have seen gradual and continued improvement in our patient volumes, we continue to experience negative impacts of the pandemic on our business in varying degrees, the length and extent of which are currently unknown. While demand for our services is expected to further rebound in the future, we have taken, and continue to take, various actions to increase our liquidity and mitigate the impact of reductions in our patient volumes and operating revenues from the pandemic. Since the COVID-19 pandemic began to disrupt our business inMarch 2020 , we have issued new senior notes and senior secured first lien notes, redeemed existing senior notes, including those with the highest interest rate and nearest maturity date of all of our long-term debt, and amended our revolving credit facility. We also decreased our employee headcount throughout the organization, and we deferred certain operating expenses that were not expected to impact our response to the COVID-19 pandemic. In addition, we reduced certain variable costs across the enterprise. We believe these actions, together with government relief packages, to the extent available to us, will help us to continue operating during the uncertainty caused by the COVID-19 pandemic. For further information on our liquidity, see "Liquidity and Capital Resources" below. In recent years, the healthcare industry, in general, and the acute care hospital business, in particular, have experienced significant regulatory uncertainty based, in large part, on administrative, legislative and judicial efforts to significantly modify or repeal and potentially replace the Patient Protection and Affordable Care Act, as amended by the Health Care and Education Reconciliation Act of 2010 ("Affordable Care Act" or "ACA"). It is difficult to predict the full impact of regulatory uncertainty on our future revenues and operations. In addition, we believe that several key trends have shaped the demand for healthcare services in recent years: (1) consumers, employers and insurers are actively seeking lower-cost solutions and better value as they focus more on healthcare spending; (2) patient volumes are shifting from inpatient to outpatient settings due to technological advancements and demand for care that is more convenient, affordable and accessible; (3) the growing aging population requires greater chronic disease management and higher-acuity treatment; and (4) consolidation continues across the entire healthcare sector. Driving Growth in Our Hospital Systems-We are committed to better positioning our hospital systems and competing more effectively in the ever-evolving healthcare environment by focusing on driving performance through operational effectiveness, increasing capital efficiency and margins, investing in our physician enterprise, particularly our specialist network, enhancing patient and physician satisfaction, growing our higher-demand and higher-acuity clinical service lines (including outpatient lines), expanding patient and physician access, and optimizing our portfolio of assets. Over the past several years, we have undertaken enterprise-wide cost-reduction measures, comprised primarily of workforce reductions (including streamlining corporate overhead and centralized support functions), the renegotiation of contracts with suppliers and vendors, and the consolidation of office locations. Moreover, we established offshore support operations inthe Philippines . In conjunction with these initiatives and our cost-saving efforts in response to the COVID-19 pandemic, we incurred restructuring charges related to employee severance payments of$10 million in the six months endedJune 30, 2021 , and we expect to incur additional such restructuring charges throughout 2021. 28
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We also continue to exit service lines, businesses and markets that we believe are no longer a core part of our longterm growth strategy. InApril 2021 , we divested the majority of our urgent care centers operated under the MedPost and CareSpot brands by our Hospital Operations and Ambulatory Care segments. In addition, inJune 2021 , we entered into a definitive agreement to sell five of ourMiami -area hospitals and certain related operations. We intend to continue to further refine our portfolio of hospitals and other healthcare facilities when we believe such refinements will help us improve profitability, allocate capital more effectively in areas where we have a stronger presence, deploy proceeds on higher-return investments across our business, enhance cash flow generation, reduce our debt and lower our ratio of debttoAdjusted EBITDA. Improving the Customer Care Experience-As consumers continue to become more engaged in managing their health, we recognize that understanding what matters most to them and earning their loyalty is imperative to our success. As such, we have enhanced our focus on treating our patients as traditional customers by: (1) establishing networks of physicians and facilities that provide convenient access to services across the care continuum; (2) expanding service lines aligned with growing community demand, including a focus on aging and chronic disease patients; (3) offering greater affordability and predictability, including simplified registration and discharge procedures, particularly in our outpatient centers; (4) improving our culture of service; and (5) creating health and benefit programs, patient education and health literacy materials that are customized to the needs of the communities we serve. Through these efforts, we intend to improve the customer care experience in every part of our operations. Expansion of Our Ambulatory Care Segment-We continue to focus on opportunities to expand our Ambulatory Care segment through organic growth, building new outpatient centers, corporate development activities and strategic partnerships. InDecember 2020 , we acquired controlling ownership interests in 45 ambulatory surgery centers fromSurgCenter Development (the "SCD Centers"), which significantly increased USPI's presence in the musculoskeletal surgery market, a high-demand clinical service line, particularly for an aging population. In the six months endedJune 30, 2021 , we acquired controlling ownership interests in four ambulatory surgery centers inMaryland , two inGeorgia and one inFlorida . We also opened two new ambulatory surgery centers - one inNevada and one inMontana . We believe USPI's surgery centers and surgical hospitals offer many advantages to patients and physicians, including greater affordability, predictability, flexibility and convenience. Moreover, due in part to advancements in medical technology, and due to the lower cost structure and greater efficiencies that are attainable at a specialized outpatient site, we believe the volume and complexity of surgical cases performed in an outpatient setting will continue to increase following the containment of the COVID-19 pandemic. Historically, our outpatient services have generated significantly higher margins for us than inpatient services. Driving Conifer's Growth While Pursuing a Tax-Free Spin-Off-We previously announced a number of actions to support our goals of improving financial performance and enhancing shareholder value, including the exploration of strategic alternatives for Conifer. InJuly 2019 , we announced our intention to pursue a tax-free spin-off of Conifer as a separate, independent, publicly traded company. Completion of the proposed spin-off is subject to a number of conditions, including, among others, assurance that the separation will be tax-free forU.S. federal income tax purposes, finalization of Conifer's capital structure, the effectiveness of appropriate filings with theSecurities and Exchange Commission ("SEC"), and final approval from our board of directors. Although inMarch 2021 we entered into a month-to-month agreement amending and updating certain terms and conditions related to the revenue cycle management services Conifer provides to Tenet hospitals ("Amended RCM Agreement"), the execution of a comprehensive amendment to and restatement of the master services agreement between Conifer and Tenet remains an additional prerequisite to the spin-off of Conifer. We are continuing to pursue the Conifer spin-off; however, there can be no assurance regarding the timeframe for completion, the allocation of assets and liabilities between Tenet and Conifer, that the other conditions of the spin-off will be met, or that it will be completed at all. Conifer serves approximately 640 Tenet and non-Tenet hospitals and other clients nationwide. In addition to providing revenue cycle management services to health systems and physicians, Conifer provides support to both providers and selfinsured employers seeking assistance with clinical integration, financial risk management and population health management. Conifer remains focused on driving growth by continuing to market and expand its revenue cycle management and value-based care solutions businesses. We believe that our success in growing Conifer and increasing its profitability depends in part on our success in executing the following strategies: (1) attracting hospitals and other healthcare providers that currently handle their revenue cycle management processes internally as new clients; (2) generating new client relationships through opportunities from USPI and Tenet's acute care hospital acquisition and divestiture activities; (3) expanding revenue cycle management and value-based care service offerings through organic development and small acquisitions; and (4) leveraging data from tens of millions of patient interactions for continued enhancement of the value-based care environment to drive competitive differentiation. 29 -------------------------------------------------------------------------------- Table of Contents Improving Profitability-As we return to more normal operations, we will continue to focus on growing patient volumes and effective cost management as a means to improve profitability. We believe our inpatient admissions have been constrained in recent years (prior to the COVID-19 pandemic) by increased competition, utilization pressure by managed care organizations, new delivery models that are designed to lower the utilization of acute care hospital services, the effects of higher patient co-pays, co-insurance amounts and deductibles, changing consumer behavior, and adverse economic conditions and demographic trends in certain of our markets. However, we also believe that emphasis on higher-demand clinical service lines (including outpatient services), focus on expanding our ambulatory care business, cultivation of our culture of service, participation in Medicare Advantage health plans that have been experiencing higher growth rates than traditional Medicare, and contracting strategies that create shared value with payers should help us grow our patient volumes over time. We are also continuing to explore new opportunities to enhance efficiency, including further integration of enterprise-wide centralized support functions, outsourcing additional functions unrelated to direct patient care, and reducing clinical and vendor contract variation. Reducing Our Leverage Over Time-All of our outstanding long-term debt has a fixed rate of interest, except for outstanding borrowings under our revolving credit facility, and the maturity dates of our notes are staggered from 2023 through 2031. We believe that our capital structure minimizes the near-term impact of increased interest rates, and the staggered maturities of our debt allow us to refinance our debt over time. It is our longterm objective to reduce our debt and lower our ratio of debt-to-Adjusted EBITDA, primarily through more efficient capital allocation and Adjusted EBITDA growth, which should lower our refinancing risk. During the six months endedJune 30, 2021 , we retired approximately$1.888 billion aggregate principal amount of certain of our senior unsecured and senior secured second lien notes. These notes were retired using proceeds from theJune 2021 sale of$1.400 billion aggregate principal amount of 4.250% senior secured first lien notes, which will mature onJune 1, 2029 (the "2029 Senior Secured First Lien Notes"), and cash on hand. These transactions reduced future annual cash interest expense payments by approximately$46 million . Our ability to execute on our strategies and respond to the aforementioned trends is subject to the extent and scope of the impact on our operations of the COVID-19 pandemic, as well as a number of other risks and uncertainties, all of which may cause actual results to be materially different from expectations. For information about risks and uncertainties that could affect our results of operations, see the Forward-Looking Statements section in this report, as well as the Forward-Looking Statements and Risk Factors sections in Part I of our Annual Report. 30 -------------------------------------------------------------------------------- Table of Contents RESULTS OF OPERATIONS-OVERVIEW We have provided below certain selected operating statistics for the three months endedJune 30, 2021 and 2020 on a continuing operations basis. The following tables also show information about facilities in our Ambulatory Care segment that we control and, therefore, consolidate. We believe this information is useful to investors because it reflects our current portfolio of operations and the recent trends we are experiencing with respect to volumes, revenues and expenses. We present certain metrics on a per adjusted patient admission basis to show trends other than volume. Continuing Operations Three Months Ended June 30, Increase Selected Operating Statistics 2021 2020 (Decrease) Hospital Operations - hospitals and related outpatient facilities: Number of hospitals (at end of period) 65 65 - (1) Total admissions 153,319 134,898 13.7 % Adjusted patient admissions(2) 273,824 221,159 23.8 % Paying admissions (excludes charity and uninsured) 143,864 125,792 14.4 % Charity and uninsured admissions 9,455 9,106 3.8 % Admissions through emergency department 114,911 98,193 17.0 % Emergency department visits, outpatient 541,417 388,038 39.5 % Total emergency department visits 656,328 486,231 35.0 % Total surgeries 101,023 73,722 37.0 % Patient days - total 757,003 687,883 10.0 % Adjusted patient days(2) 1,328,952 1,094,208 21.5 % Average length of stay (days) 4.94 5.10 (3.1) % Average licensed beds 17,170 17,219 (0.3) % Utilization of licensed beds(3) 48.4 % 43.9 % 4.5 % (1) Total visits 1,653,430 983,321 68.1 % Paying visits (excludes charity and uninsured) 1,540,577 908,197 69.6 % Charity and uninsured visits 112,853 75,124 50.2 % Ambulatory Care: Total consolidated facilities (at end of period) 232 243 (11) (1) Total cases 352,972 364,196 (3.1) %
(1) The change is the difference between the 2021 and 2020 amounts shown. (2) Adjusted patient admissions/days represents actual patient admissions/days adjusted to
include outpatient services provided by facilities in our Hospital Operations segment
by multiplying actual patient admissions/days by the sum of gross inpatient revenues
and outpatient revenues and dividing the results by gross inpatient revenues. (3) Utilization of licensed beds represents patient days divided by number of days in the
period divided by average licensed beds.
Total admissions increased by 18,421, or 13.7%, in the three months endedJune 30, 2021 compared to the three months endedJune 30, 2020 , and total surgeries increased by 27,301, or 37.0%, in the 2021 period compared to the 2020 period. Total emergency department visits increased 35.0% in the three months endedJune 30, 2021 compared to the same period in the prior year. The increase in our patient volumes from continuing operations in the three months endedJune 30, 2021 compared to the three months endedJune 30, 2020 reflects the gradual and continued recovery from the COVID-19 pandemic. Patient and surgical volumes during the three months endedJune 30, 2020 were negatively impacted by shelter-in-place orders, the mandated suspension of many elective procedures at our hospitals due to the COVID-19 pandemic, and the closure or reduction of operating hours at our ambulatory surgery centers and other outpatient centers that specialize in elective procedures, all of which began inMarch 2020 . The decrease of Ambulatory Care total cases of 3.1% in the three months endedJune 30, 2021 compared to the 2020 period is primarily due to the divestiture of the urgent care centers and the realignment of the imaging centers under our Hospital Operations segment. Continuing Operations Three Months Ended June 30, Increase Revenues 2021 2020 (Decrease) Net operating revenues: Hospital Operations prior to inter-segment eliminations$ 4,095 $ 3,088 32.6 % Ambulatory Care 664 368 80.4 % Conifer 319 305 4.6 % Inter-segment eliminations (124) (113) 9.7 % Total$ 4,954 $ 3,648 35.8 % 31
-------------------------------------------------------------------------------- Table of Contents Net operating revenues increased by$1.306 billion , or 35.8%, in the three months endedJune 30, 2021 compared to the same period in 2020, primarily due to growth in patient volumes, continued high patient acuity, USPI's acquisition of the SCD Centers inDecember 2020 and negotiated commercial rate increases. During the three months endedJune 30, 2021 and 2020, we recognized grant income of$19 million and$511 million , respectively, which amounts are not included in net operating revenues. Our accounts receivable days outstanding ("AR Days") from continuing operations were 55.2 days atJune 30, 2021 and 55.6 days atDecember 31, 2020 , compared to our target of less than 55 days. AR Days are calculated as our accounts receivable from continuing operations on the last date in the quarter divided by our net operating revenues from continuing operations for the quarter ended on that date divided by the number of days in the quarter. This calculation includes our Hospital Operations segment's contract assets, as well as the accounts receivable of ourMiami -area hospitals that have been classified in assets held for sale on our Condensed Consolidated Balance Sheet atJune 30, 2021 . The AR Days calculation excludes (i) urgent care centers operated under the MedPost and CareSpot brands, which we divested effectiveApril 30, 2021 , and (ii) ourCalifornia provider fee revenues. Continuing Operations Three Months Ended June 30, Increase Selected Operating Expenses 2021 2020 (Decrease) Hospital Operations: Salaries, wages and benefits$ 1,941 $ 1,580 22.8 % Supplies 689 531 29.8 % Other operating expenses 901 842 7.0 % Total$ 3,531 $ 2,953 19.6 % Ambulatory Care: Salaries, wages and benefits $ 169$ 119 42.0 % Supplies 169 79 113.9 % Other operating expenses 95 75 26.7 % Total $ 433$ 273 58.6 % Conifer: Salaries, wages and benefits $ 170$ 165 3.0 % Supplies 1 1 - % Other operating expenses 58 66 (12.1) % Total $ 229$ 232 (1.3) % Total: Salaries, wages and benefits$ 2,280 $ 1,864 22.3 % Supplies 859 611 40.6 % Other operating expenses 1,054 983 7.2 % Total$ 4,193 $ 3,458 21.3 % Rent/lease expense(1): Hospital Operations $ 75$ 67 11.9 % Ambulatory Care 24 20 20.0 % Conifer 3 3 - % Total $ 102$ 90 13.3 % (1) Included in other operating expenses. Continuing Operations Three Months Ended June 30, Increase Selected Operating Expenses per Adjusted Patient Admission 2021 2020 (Decrease) Hospital Operations: Salaries, wages and benefits per adjusted patient admission(1)$ 7,090 $ 7,147 (0.8) % Supplies per adjusted patient admission(1) 2,519 2,396 5.1 % Other operating expenses per adjusted patient admission(1) 3,289 3,811 (13.7) % Total per adjusted patient admission$ 12,898 $ 13,354 (3.4) %
(1) Adjusted patient admissions represents actual patient admissions adjusted to include
outpatient services provided by facilities in our Hospital Operations segment by
multiplying actual patient admissions by the sum of gross inpatient revenues and
outpatient revenues and dividing the results by gross inpatient revenues.
Salaries, wages and benefits for our Hospital Operations segment increased$361 million , or 22.8%, in the three months endedJune 30, 2021 compared to the same period in 2020. This change was primarily attributable to increased contract 32 -------------------------------------------------------------------------------- Table of Contents labor costs, higher patient volumes, increased incentive compensation, annual merit increases for certain of our employees and a greater number of employed physicians. On a per adjusted patient admission basis, salaries, wages and benefits decreased 0.8% in the three months endedJune 30, 2021 compared to the three months endedJune 30, 2020 , reflecting our continued focus on costreduction measures and corporate efficiencies. Supplies expense for our Hospital Operations segment increased$158 million , or 29.8%, in the three months endedJune 30, 2021 compared to the same period in 2020. The increase was primarily due to the continued recovery of patient volumes and the increased costs for certain supplies as a result of the COVID-19 pandemic. On a per adjusted patient admission basis, supplies expense increased 5.1% in the three months endedJune 30, 2021 compared to the three months endedJune 30, 2020 primarily due to increased costs for certain supplies as a result of the COVID-19 pandemic and growth in our higheracuity, supplyintensive surgical services. Other operating expenses for our Hospital Operations segment increased$59 million , or 7.0%, in the three months endedJune 30, 2021 compared to the same period in 2020. The increase was primarily due to higher software costs, increased malpractice expense, increased repair and maintenance costs, and higher rent and lease expense. On a per adjusted patient admission basis, other operating expenses decreased 13.7% in the three months endedJune 30, 2021 compared to the three months endedJune 30, 2020 due to the increase in patient volumes and the fact that there is a high level of fixed costs (e.g., rent expense) in other operating expenses.
LIQUIDITY AND CAPITAL RESOURCES OVERVIEW
Cash and cash equivalents were
Significant cash flow items in the three months ended
•Net cash provided by operating activities before interest, taxes, discontinued operations and restructuring charges, acquisition-related costs, and litigation costs and settlements of$607 million (including$5 million from federal, state and local grants);
•Proceeds from the sale of facilities and other assets of
•Capital expenditures of
•$93 million of distributions paid to noncontrolling interests;
•Payments for restructuring charges, acquisition-related costs, and litigation
costs and settlements of
•Purchases of businesses and joint venture interests of
•Proceeds from sale of marketable securities, long-term investments and other
assets of
•Purchases of marketable securities and equity investments of
•Debt issuance costs of
•Interest payments of
•Debt payments of$1.471 billion , including$1.428 billion of cash to retire our$1.410 billion aggregate principal amount of 5.125% senior secured second lien notes due 2025 ("2025 Senior Secured Second Lien Notes"); and
•$1.400 billion of proceeds from the issuance of
33 -------------------------------------------------------------------------------- Table of Contents Net cash provided by operating activities was$779 million in the six months endedJune 30, 2021 compared to$2.368 billion in the six months endedJune 30, 2020 . Key factors contributing to the change between the 2021 and 2020 periods include the following: •An increase in net income before interest, taxes, discontinued operations and restructuring charges, acquisitionrelated costs, and litigation costs and settlements of$755 million (excluding$50 million and$511 million of income recognized from federal, state and local grants in the 2021 and 2020 periods, respectively); •$152 million of recoupment of cash advances received from Medicare pursuant to COVID-19 stimulus legislation in the three months endedJune 30, 2021 compared to$1.378 billion of cash advances received from Medicare pursuant to COVID-19 stimulus legislation in the three months endedJune 30, 2020 ;
•$36 million of cash received from federal and state grants in the 2021 period
compared to
•Higher interest payments of
•Higher income tax payments of
•A decrease of
•The timing of other working capital items.
FORWARD-LOOKING STATEMENTS This report includes "forward-looking statements" within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934, each as amended. All statements, other than statements of historical or present facts, that address activities, events, outcomes, business strategies and other matters that we plan, expect, intend, assume, believe, budget, predict, forecast, project, target, estimate or anticipate (and other similar expressions) will, should or may occur in the future are forward-looking statements, including (but not limited to) disclosure regarding (i) the impact of the COVID-19 pandemic, (ii) our future earnings, financial position, and operational and strategic initiatives, and (iii) developments in the healthcare industry. Forward-looking statements represent management's expectations, based on currently available information, as to the outcome and timing of future events, but, by their nature, address matters that are indeterminate. They involve known and unknown risks, uncertainties and other factors, many of which we are unable to predict or control, that may cause our actual results, performance or achievements to be materially different from those expressed or implied by forward-looking statements. Such factors include, but are not limited to, the risks described in the ForwardLooking Statements and Risk Factors sections in Part I of our Annual Report. When considering forward-looking statements, you should keep in mind the risk factors and other cautionary statements in our Annual Report and in this report. Should one or more of the risks and uncertainties described in these reports occur, or should underlying assumptions prove incorrect, our actual results and plans could differ materially from those expressed in any forward-looking statement. We specifically disclaim any obligation to update any information contained in a forward-looking statement or any forward-looking statement in its entirety except as required by law.
All forward-looking statements attributable to us are expressly qualified in their entirety by this cautionary information.
SOURCES OF REVENUE FOR OUR HOSPITAL OPERATIONS SEGMENT We earn revenues for patient services from a variety of sources, primarily managed care payers and the federal Medicare program, as well as state Medicaid programs, indemnity-based health insurance companies and uninsured patients (that is, patients who do not have health insurance and are not covered by some other form of third-party arrangement). 34 -------------------------------------------------------------------------------- Table of Contents The following table shows the sources of net patient service revenues less implicit price concessions for our hospitals and related outpatient facilities, expressed as percentages of net patient service revenues less implicit price concessions from all sources: Three Months Ended Six Months Ended Net Patient Service Revenues Less June 30, Increase June 30,
Increase
Implicit Price Concessions from: 2021 2020 (Decrease)(1) 2021 2020 (Decrease)(1) Medicare 18.4 % 21.1 % (2.7) % 18.6 % 20.4 % (1.8) % Medicaid 7.6 % 9.2 % (1.6) % 7.4 % 8.5 % (1.1) % Managed care(2) 67.3 % 64.5 % 2.8 % 67.6 % 65.1 % 2.5 % Uninsured 1.6 % 0.8 % 0.8 % 1.4 % 1.0 % 0.4 % Indemnity and other 5.1 % 4.4 % 0.7 % 5.0 % 5.0 % - %
(1) The change is the difference between the 2021 and 2020 percentages shown. (2) Includes Medicare and Medicaid managed care programs.
Our payer mix on an admissions basis for our hospitals and related outpatient facilities, expressed as a percentage of total admissions from all sources, is shown below: Three Months Ended Six Months Ended June 30, Increase June 30, Increase Admissions from: 2021 2020 (Decrease)(1) 2021 2020 (Decrease)(1) Medicare 20.7 % 22.5 % (1.8) % 21.1 % 23.6 % (2.5) % Medicaid 5.7 % 6.4 % (0.7) % 5.7 % 6.2 % (0.5) % Managed care(2) 64.3 % 61.5 % 2.8 % 64.0 % 61.0 % 3.0 % Charity and uninsured 6.2 % 6.8 % (0.6) % 6.1 % 6.4 % (0.3) % Indemnity and other 3.1 % 2.8 % 0.3 % 3.1 % 2.8 % 0.3 %
(1) The change is the difference between the 2021 and 2020 percentages shown. (2) Includes Medicare and Medicaid managed care programs.
GOVERNMENT PROGRAMS TheCenters for Medicare and Medicaid Services ("CMS"), an agency of theU.S. Department of Health and Human Services ("HHS"), is the single largest payer of healthcare services inthe United States . Approximately 61 million individuals rely on healthcare benefits through Medicare, and approximately 81 million individuals are enrolled in Medicaid and theChildren's Health Insurance Program ("CHIP"). These three programs are authorized by federal law and administered by CMS. Medicare is a federally funded health insurance program primarily for individuals 65 years of age and older, as well as some younger people with certain disabilities and conditions, and is provided without regard to income or assets. Medicaid is co-administered by the states and is jointly funded by the federal government and state governments. Medicaid is the nation's main public health insurance program for people with low incomes and is the largest source of health coverage inthe United States . The CHIP, which is also co-administered by the states and jointly funded, provides health coverage to children in families with incomes too high to qualify for Medicaid, but too low to afford private coverage. Unlike Medicaid, the CHIP is limited in duration and requires the enactment of reauthorizing legislation. Funding for the CHIP has been reauthorized through federal fiscal year ("FFY") 2027.
Medicare
Medicare offers its beneficiaries different ways to obtain their medical benefits. One option, the Original Medicare Plan (which includes "Part A" and "Part B"), is a fee-for-service ("FFS") payment system. The other option, called Medicare Advantage (sometimes called "Part C" or "MA Plans"), includes health maintenance organizations ("HMOs"), preferred provider organizations ("PPOs"), private FFS Medicare special needs plans and Medicare medical savings account plans. Our total net patient service revenues from continuing operations of the hospitals and related outpatient facilities in our Hospital Operations segment for services provided to patients enrolled in the Original Medicare Plan were$697 million and$597 million for the three months endedJune 30, 2021 and 2020, respectively, and$1.385 billion and$1.302 billion for the six months endedJune 30, 2021 and 2020, respectively. A general description of the types of payments we receive for services provided to patients enrolled in the Original Medicare Plan is provided in our Annual Report. Recent regulatory and legislative updates to the terms of these payment systems and their estimated effect on our revenues can be found under "Regulatory and Legislative Changes" below. 35 -------------------------------------------------------------------------------- Table of Contents Medicaid Medicaid programs and the corresponding reimbursement methodologies vary from state-to-state and from yeartoyear. Even prior to the COVID-19 pandemic, several states in which we operate faced budgetary challenges that resulted in reduced Medicaid funding levels to hospitals and other providers. Because most states must operate with balanced budgets, and the Medicaid program is generally a significant portion of a state's budget, states can be expected to adopt or consider adopting future legislation designed to reduce or not increase their Medicaid expenditures. In addition, some states delay issuing Medicaid payments to providers to manage state expenditures. As an alternative means of funding provider payments, many of the states in which we operate have adopted supplemental payment programs authorized under the Social Security Act. Continuing pressure on state budgets and other factors could adversely affect the Medicaid supplemental payments our hospitals receive. Estimated revenues under various state Medicaid programs, including state-funded Medicaid managed care programs, constituted approximately 17.3% and 18.2% of total net patient service revenues less implicit price concessions of our acute care hospitals and related outpatient facilities for the six months endedJune 30, 2021 and 2020, respectively. We also receive disproportionate share hospital ("DSH") and other supplemental revenues under various state Medicaid programs. For the six months endedJune 30, 2021 and 2020, our total Medicaid revenues attributable to DSH and other supplemental revenues were approximately$392 million and$363 million , respectively. The 2021 period included$107 million related to theCalifornia provider fee program,$129 million related to theMichigan provider fee program,$17 million related to theTexas Section 1115 waiver program,$69 million related to Medicaid DSH programs in multiple states, and$70 million from a number of other state and local programs. Total Medicaid and Managed Medicaid net patient service revenues from continuing operations recognized by the hospitals and related outpatient facilities in our Hospital Operations segment from Medicaid-related programs in the states in which our facilities are located, as well as from Medicaid programs in neighboring states, for the six months endedJune 30, 2021 and 2020 were$1.287 billion and$1.161 billion , respectively. Medicaid and Managed Medicaid revenues comprised 43% and 57%, respectively, of our Medicaid-related net patient service revenues from continuing operations recognized by the hospitals and related outpatient facilities in our Hospital Operations segment for the six months endedJune 30, 2021 . These revenues are presented net of provider taxes or assessments paid by our hospitals, which are reported as an offset reduction to FFS Medicaid revenue. Because we cannot predict what actions the federal government or the states may take under existing or future legislation and/or regulatory changes to address budget gaps, deficits, Medicaid expansion, provider fee programs or Medicaid Section 1115 waivers, we are unable to assess the effect that any such legislation or regulatory action might have on our business; however, the impact on our future financial position, results of operations or cash flows could be material. Regulatory and Legislative Changes Material updates to the information set forth in our Annual Report about the Medicare and Medicaid payment systems, as well as other government programs impacting our business, are provided below. Proposed Payment and Policy Changes to the Medicare Inpatient Prospective Payment Systems-Section 1886(d) of the Social Security Act requires CMS to update inpatient FFS payment rates for hospitals reimbursed under the inpatient prospective payment systems ("IPPS") annually. The updates generally become effectiveOctober 1 , the beginning of the federal fiscal year. InApril 2021 , CMS issued proposed changes to the Hospital Inpatient Prospective Payment Systems for Acute Care Hospitals and Fiscal Year 2022 Rates ("Proposed IPPS Rule"). The Proposed IPPS Rule includes the following proposed payment and policy changes: •A market basket increase of 2.5% for Medicare severity-adjusted diagnosis-related group ("MS-DRG") operating payments for hospitals reporting specified quality measure data and that are meaningful users of electronic health record technology; CMS also proposed a 0.2% multifactor productivity reduction required by the ACA and a 0.5% increase required by the Medicare Access and CHIP Reauthorization Act that collectively result in a net operating payment update of 2.8% before budget neutrality adjustments;
•Updates to the three factors used to determine the amount and distribution of Medicare uncompensated care disproportionate share ("UC-DSH") payments;
•A 1.22% net increase in the capital federal MS-DRG rate;
•An increase in the cost outlier threshold from
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•An extension of the New COVID-19 Treatments Add-on Payment for certain eligible products through the end of the FFY in which the public health emergency as declared by the Secretary of HHS ends; and
•The establishment of new requirements and the revision of existing requirements for the Hospital Value-Based Purchasing, Hospital Readmissions Reduction and Hospital Acquired Condition Reduction programs. According to CMS, the combined impact of the proposed payment and policy changes in the Proposed IPPS Rule for operating costs will yield an average 2.7% increase in Medicare operating MS-DRG FFS payments for hospitals in urban areas and an average 2.8% increase in such payments for proprietary hospitals in FFY 2022. We estimate that all of the proposed payment and policy changes affecting operating MS-DRG and UC-DSH payments will result in an estimated 1.6% increase in our annual Medicare FFS IPPS payments, which yields an estimated increase of approximately$32 million . Because of the uncertainty associated with various factors that may influence our future IPPS payments by individual hospital, including legislative, regulatory or legal actions, admission volumes, length of stay and case mix, as well as potential changes to the Proposed IPPS Rule, we cannot provide any assurances regarding our estimates of the impact of the proposed payment and policy changes. Proposed Payment and Policy Changes to the Medicare Outpatient Prospective Payment and Ambulatory Surgery Center Payment Systems-InJuly 2021 , CMS released proposed policy changes and payment rates for the Hospital Outpatient Prospective Payment System ("OPPS") and Ambulatory Surgical Center ("ASC") Payment System for calendar year ("CY") 2022 ("Proposed OPPS/ASC Rule"). The Proposed OPPS/ASC Rule includes the following payment and policy changes: •An estimated net increase of 2.3% for the OPPS rates based on an estimated market basket increase of 2.5%, reduced by a multifactor productivity adjustment required by the ACA of 0.2%; •Continuation of the current policy of paying an adjusted amount of average sales price ("ASP") minus 22.5% for drugs acquired under the 340B program (which program is the subject of litigation discussed in greater detail below); •Cessation of the elimination of the Inpatient Only List ("IPO List") (which is the list of procedures that must be performed on an inpatient basis); efforts to eliminate the IPO List commenced in CY 2021 and were scheduled to be completed over a transitional period ending in CY 2024; in addition, CMS is proposing to reinstate the 298 services removed from the IPO List in CY 2021 to the IPO List beginning in CY 2022; •Various modifications to the hospital price transparency requirements that took effect onJanuary 1, 2021 , including significant increases to the civil monetary penalty for noncompliance, as well as prohibitions to specific barriers to accessing machine-readable price transparency files;
•A 2.3% increase to the ASC payment rates; and
•Re-adoption of the ASC Covered Procedures List ("ASC CPL") criteria in effect in CY 2020 and removal of 258 of the 267 procedures that were added to the ASC CPL in CY 2021. CMS projects that the combined impact of the proposed payment and policy changes in the Proposed OPPS/ASC Rule will yield an average 1.8% increase in Medicare FFS OPPS payments for hospitals in urban areas and an average 2.0% increase in Medicare FFS OPPS payments for proprietary hospitals. Based on CMS' estimates, the projected annual impact of the payment and policy changes in the Proposed OPPS/ASC Rule on our hospitals is an increase to Medicare FFS hospital outpatient revenues of approximately$14 million , which represents an increase of approximately 2.0%. Because of the uncertainty associated with various factors that may influence our future OPPS payments, including legislative or legal actions, volumes and case mix, as well as potential changes to the proposed rule, we cannot provide any assurances regarding our estimate of the impact of the proposed payment and policy changes. Proposed Payment and Policy Changes to the Medicare Physician Fee Schedule-InJuly 2021 , CMS released the CY 2022 Medicare Physician Fee Schedule ("MPFS") Proposed Rule ("MPFS Proposed Rule"). The MPFS Proposed Rule updates payment policies, payment rates and other provisions for services reimbursed under the MPFS on and afterJanuary 1, 2022 . Under the MPFS Proposed Rule, the CY 2022 conversion factor, which is the base rate that is used to convert relative units into payment rates, would be reduced from$34.89 to$33.58 , due in part to the expiration of the one-time 3.75% MPFS payment increase provided for in CY 2021 by the Consolidated Appropriations Act, 2021, as well as budget neutrality rules. This change would result in an annual reduction of approximately$7 million to our FFS MPFS revenues. Because of the 37 -------------------------------------------------------------------------------- Table of Contents uncertainty associated with various factors that may influence our future MPFS payments, including legislative, regulatory or legal actions, volumes and case mix, as well as potential changes to the MPFS Proposed Rule, we cannot provide any assurances regarding our estimate of the impact of the proposed payment and policy changes. Public Health and Social Services Emergency Fund-During the three months endedJune 30, 2021 , our Hospital Operations and Ambulatory Care segments recognized approximately$14 million ofProvider Relief Fund grant income associated with lost revenues and COVID-related costs. We recognized an additional$5 million ofProvider Relief Fund grant income from our unconsolidated affiliates during this period. During the six months endedJune 30, 2021 , our Hospital Operations and Ambulatory Care segments recognized approximately$38 million ofProvider Relief Fund grant income associated with lost revenues and COVID-related costs. We recognized an additional$11 million ofProvider Relief Fund grant income from our unconsolidated affiliates during this period. Our Hospital Operations and Ambulatory Care segments also recognized$5 million and$12 million of grant income from state and local grant programs during the three and six months endedJune 30, 2021 , respectively. Grant income recognized by our Hospital Operations and Ambulatory Care segments is presented in grant income and grant income recognized through our unconsolidated affiliates is presented in equity in earnings of unconsolidated affiliates in our accompanying Condensed Consolidated Statement of Operations for the three and six months endedJune 30, 2021 . Based on the uncertainty regarding future estimates of lost revenues and COVID-related costs or the impact of further updates to HHS guidance, if any, we cannot provide any assurances regarding the amount of grant income to be recognized in the future. Medicare and Medicaid Payment Policy Changes-The 2% sequestration reduction on Medicare FFS and Medicare Advantage payments to hospitals, physicians and other providers was suspended effectiveMay 1, 2020 . It was scheduled to resume onApril 1, 2021 ; however, onApril 14, 2021 ,President Biden signed H.R. 1868, which included an extension of the suspension of the 2% sequestration reduction throughDecember 31, 2021 . The impact of the suspension on our operations was an increase of approximately$38 million of revenues in the six months endedJune 30, 2021 . We expect the suspension to result in an increase of approximately$80 million of revenues for the year endingDecember 31, 2021 . Because of the uncertainty associated with various factors that may influence our future Medicare and Medicaid payments, including future legislative, legal or regulatory actions, or changes in volumes and case mix, there is a risk that actual payments received under, or the ultimate impact of, these programs will differ materially from our expectations. The American Rescue Plan Act of 2021-InMarch 2021 ,President Biden signed into law the American Rescue Plan Act of 2021 ("ARPA"), a$1.9 trillion COVID-19 relief package, which includes a number of provisions that affect hospitals and health systems, specifically:
•Additional funding for rural health care providers for COVID-19 relief;
•An incentive for states that have not already done so to expand Medicaid by temporarily increasing each respective state's Federal Medical Assistance Percentage for their base program by five percentage points for two years;
•Federal subsidies valued at 100% of the health insurance premium for eligible
individuals and families to remain on their employer-based coverage through
•Additional COVID-19 funding for vaccines, treatment, PPE, testing, contact tracing and workforce development; and
•Funding to the
Significant Litigation 340B Litigation The 340B program allows certain hospitals (i.e., only nonprofit organizations with specific federal designations and/or funding) ("340B Hospitals") to purchase drugs at discounted rates from drug manufacturers. In the final rule regarding OPPS payment and policy changes for CY 2018, CMS reduced the payment for 340B Drugs from the ASP plus 6% to ASP minus 22.5% and made a corresponding budgetneutral increase to payments to all hospitals for other drugs and services reimbursed under the OPPS (the "340B Payment Adjustment"). In the final rules regarding OPPS payment and policy changes for CYs 2019, 2020 and 2021, CMS continued the 340B Payment Adjustment. Certain hospital associations and hospitals commenced litigation challenging CMS' authority to impose the 340B Payment Adjustment for CYs 2018, 2019 and 2020. Previously, theU.S. District Court for the District of Columbia (the "District Court") held that the adoption of the 340B Payment Adjustment in the CYs 2018 and 2019 OPPS Final Rules exceeded CMS' statutory authority by reducing drug 38 -------------------------------------------------------------------------------- Table of Contents reimbursement rates for 340B Hospitals. InJuly 2020 , theU.S. Court of Appeals for the District of Columbia Circuit (the "Appeals Court") reversed the District Court's holding, finding that HHS' decision to reduce the payment rate for 340B Drugs was based on a reasonable interpretation of the Medicare statute. The Appeals Court subsequently denied the 340B Hospital's petition for a rehearing. The 340B Hospitals filed a timely petition asking theU.S. Supreme Court ("Supreme Court ") to reverse the Appeals Court's decision and, onJuly 2, 2021 , theSupreme Court agreed to review the case. We cannot predict what further actions theSupreme Court , CMS orCongress might take with respect to the 340B program; however, a reversal of the current payment policy and return to the prior 340B payment methodology could have an adverse effect on our net operating revenues and cash flows. PRIVATE INSURANCE Managed Care We currently have thousands of managed care contracts with various HMOs and PPOs. HMOs generally maintain a full-service healthcare delivery network comprised of physician, hospital, pharmacy and ancillary service providers that HMO members must access through an assigned "primary care" physician. The member's care is then managed by his or her primary care physician and other network providers in accordance with the HMO's quality assurance and utilization review guidelines so that appropriate healthcare can be efficiently delivered in the most cost-effective manner. HMOs typically provide reduced benefits or reimbursement (or none at all) to their members who use non-contracted healthcare providers for non-emergency care. PPOs generally offer limited benefits to members who use non-contracted healthcare providers. PPO members who use contracted healthcare providers receive a preferred benefit, typically in the form of lower co-pays, co-insurance or deductibles. As employers and employees have demanded more choice, managed care plans have developed hybrid products that combine elements of both HMO and PPO plans, including high-deductible healthcare plans that may have limited benefits, but cost the employee less in premiums. The amount of our managed care net patient service revenues, including Medicare and Medicaid managed care programs, from our hospitals and related outpatient facilities during the six months endedJune 30, 2021 and 2020 was$5.025 billion and$4.145 billion , respectively. Our top 10 managed care payers generated 61% of our managed care net patient service revenues for the six months endedJune 30, 2021 . During the same period, national payers generated 43% of our managed care net patient service revenues. The remainder came from regional or local payers. AtJune 30, 2021 andDecember 31, 2020 , 64% and 66%, respectively, of our net accounts receivable for our Hospital Operations segment were due from managed care payers. Revenues under managed care plans are based primarily on payment terms involving predetermined rates per diagnosis, per-diem rates, discounted FFS rates and/or other similar contractual arrangements. These revenues are also subject to review and possible audit by the payers, which can take several years before they are completely resolved. The payers are billed for patient services on an individual patient basis. An individual patient's bill is subject to adjustment on a patientbypatient basis in the ordinary course of business by the payers following their review and adjudication of each particular bill. We estimate the discounts for contractual allowances at the individual hospital level utilizing billing data on an individual patient basis. At the end of each month, on an individual hospital basis, we estimate our expected reimbursement for patients of managed care plans based on the applicable contract terms. We believe it is reasonably likely for there to be an approximately 3% increase or decrease in the estimated contractual allowances related to managed care plans. Based on reserves atJune 30, 2021 , a 3% increase or decrease in the estimated contractual allowance would impact the estimated reserves by approximately$17 million . Some of the factors that can contribute to changes in the contractual allowance estimates include: (1) changes in reimbursement levels for procedures, supplies and drugs when threshold levels are triggered; (2) changes in reimbursement levels when stop-loss or outlier limits are reached; (3) changes in the admission status of a patient due to physician orders subsequent to initial diagnosis or testing; (4) final coding of in-house and dischargednotfinalbilled patients that change reimbursement levels; (5) secondary benefits determined after primary insurance payments; and (6) reclassification of patients among insurance plans with different coverage and payment levels. Contractual allowance estimates are periodically reviewed for accuracy by taking into consideration known contract terms, as well as payment history. We believe our estimation and review process enables us to identify instances on a timely basis where such estimates need to be revised. We do not believe there were any adjustments to estimates of patient bills that were material to our revenues. In addition, on a corporate-wide basis, we do not record any general provision for adjustments to estimated contractual allowances for managed care plans. Managed care accounts, net of contractual allowances recorded, are further reduced to their net realizable value through implicit price concessions based on historical collection trends for these payers and other factors that affect the estimation process. 39 -------------------------------------------------------------------------------- Table of Contents We expect managed care governmental admissions to continue to increase as a percentage of total managed care admissions over the near term. However, the managed Medicare and Medicaid insurance plans typically generate lower yields than commercial managed care plans, which have been experiencing an improved pricing trend. Although we have benefited from solid year-over-year aggregate managed care pricing improvements for some time, we have seen these improvements moderate in recent years, and we believe this moderation could continue into the future. In the six months endedJune 30, 2021 , our commercial managed care net inpatient revenue per admission from the hospitals in our Hospital Operations segment was approximately 84% higher than our aggregate yield on a per admission basis from government payers, including managed Medicare and Medicaid insurance plans.
Indemnity
An indemnity-based agreement generally requires the insurer to reimburse an insured patient for healthcare expenses after those expenses have been incurred by the patient, subject to policy conditions and exclusions. Unlike an HMO member, a patient with indemnity insurance is free to control his or her utilization of healthcare and selection of healthcare providers.
UNINSURED PATIENTS Uninsured patients are patients who do not qualify for government programs payments, such as Medicare and Medicaid, do not have some form of private insurance and, therefore, are responsible for their own medical bills. A significant number of our uninsured patients are admitted through our hospitals' emergency departments and often require high-acuity treatment that is more costly to provide and, therefore, results in higher billings, which are the least collectible of all accounts. Self-pay accounts receivable, which include amounts due from uninsured patients, as well as co-pays, co-insurance amounts and deductibles owed to us by patients with insurance, pose significant collectability problems. At bothJune 30, 2021 andDecember 31, 2020 , approximately 4% of our net accounts receivable for our Hospital Operations segment was self-pay. Further, a significant portion of our implicit price concessions relates to self-pay amounts. We provide revenue cycle management services through Conifer, which is subject to various statutes and regulations regarding consumer protection in areas including finance, debt collection and credit reporting activities. For additional information, see Item 1, Business - Regulations Affecting Conifer's Operations, of Part I of our Annual Report. Conifer has performed systematic analyses to focus our attention on the drivers of bad debt expense for each hospital. While emergency department use is the primary contributor to our implicit price concessions in the aggregate, this is not the case at all hospitals. As a result, we have increased our focus on targeted initiatives that concentrate on non-emergency department patients as well. These initiatives are intended to promote process efficiencies in collecting self-pay accounts, as well as co-pay, co-insurance and deductible amounts owed to us by patients with insurance, that we deem highly collectible. We leverage a statistical-based collections model that aligns our operational capacity to maximize our collections performance. We are dedicated to modifying and refining our processes as needed, enhancing our technology and improving staff training throughout the revenue cycle process in an effort to increase collections and reduce accounts receivable. Over the longer term, several other initiatives we have previously announced should also help address the challenges associated with serving uninsured patients. For example, our Compact with Uninsured Patients ("Compact") is designed to offer managed care-style discounts to certain uninsured patients, which enables us to offer lower rates to those patients who historically had been charged standard gross charges. Under the Compact, the discount offered to uninsured patients is recognized as a contractual allowance, which reduces net operating revenues at the time the self-pay accounts are recorded. The uninsured patient accounts, net of contractual allowances recorded, are further reduced to their net realizable value through implicit price concessions based on historical collection trends for self-pay accounts and other factors that affect the estimation process. We also provide financial assistance through our charity and uninsured discount programs to uninsured patients who are unable to pay for the healthcare services they receive. Our policy is not to pursue collection of amounts determined to qualify for financial assistance; therefore, we do not report these amounts in net operating revenues. Most states include an estimate of the cost of charity care in the determination of a hospital's eligibility for Medicaid DSH payments. These payments are intended to mitigate our cost of uncompensated care. Some states have also developed provider fee or other supplemental payment programs to mitigate the shortfall of Medicaid reimbursement compared to the cost of caring for Medicaid patients. The initial expansion of health insurance coverage under the Affordable Care Act resulted in an increase in the number of patients using our facilities with either health insurance exchange or government healthcare insurance program coverage. However, we continue to have to provide uninsured discounts and charity care due to the failure of states to expand Medicaid coverage and for persons living in the country who are not permitted to enroll in a health insurance exchange or government healthcare insurance program. 40
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The following table shows our estimated costs (based on selected operating
expenses, which include salaries, wages and benefits, supplies and other
operating expenses) of caring for our uninsured and charity patients in the
three and six months ended
Three Months Ended Six Months Ended June 30, June 30, 2021 2020 2021 2020 Estimated costs for: Uninsured patients$ 158 $ 145 $ 326 $ 301 Charity care patients 29 43 49 83 Total$ 187 $ 188 $ 375 $ 384 RESULTS OF OPERATIONS The following two tables summarize our consolidated net operating revenues, operating expenses and operating income from continuing operations, both in dollar amounts and as percentages of net operating revenues, for the three and six months endedJune 30, 2021 and 2020. We present metrics as a percentage of net operating revenues because a significant portion of our costs are variable. Three Months Ended Six Months Ended June 30, June 30, 2021 2020 2021 2020 Net operating revenues: Hospital Operations$ 4,095 $ 3,088 $ 8,042 $ 6,922 Ambulatory Care 664 368 1,310 858 Conifer 319 305 629 637 Inter-segment eliminations (124) (113) (246) (249) Net operating revenues 4,954 3,648 9,735 8,168 Grant income 19 511 50 511 Equity in earnings of unconsolidated affiliates 54 31 96 59 Operating expenses: Salaries, wages and benefits 2,280 1,864 4,481 4,051 Supplies 859 611 1,663 1,374 Other operating expenses, net 1,054 983 2,126 1,996 Depreciation and amortization 221 206 445 409 Impairment and restructuring charges, and acquisition-related costs 20 54 40 109 Litigation and investigation costs 22 2 35 4 Net gains on sales, consolidation and deconsolidation of facilities (15) (1) (15) (3) Operating income$ 586 $ 471 $ 1,106 $ 798 Three Months Ended Six Months Ended June 30, June 30, 2021 2020 2021 2020 Net operating revenues 100.0 % 100.0 % 100.0 % 100.0 % Grant income 0.4 % 14.0 % 0.5 % 6.2 % Equity in earnings of unconsolidated affiliates 1.1 % 0.8 % 1.0 % 0.7 % Operating expenses: Salaries, wages and benefits 46.0 % 51.1 % 46.0 % 49.6 % Supplies 17.4 % 16.7 % 17.1 % 16.8 % Other operating expenses, net 21.3 % 26.9 % 21.8 % 24.4 % Depreciation and amortization 4.5 % 5.6 % 4.6 % 5.0 % Impairment and restructuring charges, and acquisition-related costs 0.4 % 1.5 % 0.4 % 1.3 % Litigation and investigation costs 0.4 % 0.1 % 0.4 % - % Net gains on sales, consolidation and deconsolidation of facilities (0.3) % - % (0.2) % - % Operating income 11.8 % 12.9 % 11.4 % 9.8 % Total net operating revenues increased by$1.306 billion and$1.567 billion , or 35.8% and 19.2%, for the three and six months endedJune 30, 2021 , respectively, compared to the three and six months endedJune 30, 2020 , respectively. Hospital Operations net operating revenues net of inter-segment eliminations increased by$996 million and$1.123 billion , or 33.5% and 16.8%, for the three and six months endedJune 30, 2021 , respectively, compared to the same three and six-month periods in 2020. These increases were primarily due to increased patient volumes, higher patient acuity and negotiated commercial rate 41 -------------------------------------------------------------------------------- Table of Contents increases. Our Hospital Operations segment also recognized income from federal, state and local grants totaling$4 million and$28 million during the three and six months endedJune 30, 2021 , respectively, which was not included in net operating revenues. Ambulatory Care net operating revenues increased by$296 million and$452 million , or 80.4% and 52.7%, for the three and six months endedJune 30, 2021 , respectively, compared to the three and six months endedJune 30, 2020 , respectively. The change in 2021 revenues for the three-month period was driven by an increase in same-facility net operating revenues of$200 million due primarily to higher patient volumes and acuity, incremental revenue from new service lines and negotiated commercial rate increases, as well as an increase from acquisitions of$123 million . These increases were partially offset by a decrease of$27 million due primarily to the sale of our urgent care centers and the transfer of imaging centers to the Hospital Operations segment. The change in 2021 revenues for the six-month period was driven by an increase in same-facility net operating revenues of$244 million due primarily to higher patient volumes and acuity, incremental revenue from new service lines and negotiated commercial rate increases, as well as an increase from acquisitions of$241 million . These increases were partially offset by a decrease of$33 million due to the sale of our urgent care centers, the transfer of imaging centers to the Hospital Operations segment and the deconsolidation of a facility. Our Ambulatory Care segment also recognized income from federal grants totaling$15 million and$22 million during the three and six months endedJune 30, 2021 , respectively, which was not included in net operating revenues. Conifer's total net operating revenues increased by$14 million , or 4.6%, for the three months endedJune 30, 2021 compared to the three months endedJune 30, 2020 . The portion of Conifer's revenues from third-party customers, which are not eliminated in consolidation, increased$3 million , or 1.6%, for the three months endedJune 30, 2021 as compared to the three months endedJune 30, 2020 . This increase was primarily due to volumes related to new services with existing customers, along with customer incentives. Conifer's total net operating revenues decreased by$8 million , or 1.3%, for the six months endedJune 30, 2021 compared to the same period in 2020 due to the revised terms in the Amended RCM Agreement and expected client attrition. These impacts were partially offset by client volume improvement in the 2021 period as compared to the 2020 period, which was adversely affected by the COVID-19 pandemic, as well as new business expansion. The portion of Conifer's revenues from third-party customers, which are not eliminated in consolidation, decreased$5 million , or 1.3%, for the six months endedJune 30, 2021 compared to the six months endedJune 30, 2020 . This decrease was primarily attributable to expected client attrition, partially offset by new business expansion. 42 -------------------------------------------------------------------------------- Table of Contents The following table shows selected operating expenses of our three reportable business segments. Information for our Hospital Operations segment is presented on a same-hospital basis, which includes the results of our same 65 hospitals operated throughout the three and six months endedJune 30, 2021 and 2020 and excludes the urgent care centers that we divested effectiveApril 30, 2021 . We present same-hospital data because we believe it provides investors with useful information regarding the performance of our hospitals and other operations that are comparable for the periods presented. Three Months Ended Six Months Ended June 30, Increase June 30, Increase Selected Operating Expenses 2021 2020 (Decrease) 2021 2020 (Decrease) Hospital Operations - Same-Hospital: Salaries, wages and benefits$ 1,928 $ 1,567 23.0 %$ 3,772 $ 3,397 11.0 % Supplies 688 529 30.1 % 1,333 1,178 13.2 % Other operating expenses 888 836 6.2 % 1,798 1,699 5.8 % Total$ 3,504 $ 2,932 19.5 %$ 6,903 $ 6,274 10.0 % Ambulatory Care: Salaries, wages and benefits$ 169 $ 119 42.0 %$ 343 $ 281 22.1 % Supplies 169 79 113.9 % 326 191 70.7 % Other operating expenses 95 75 26.7 % 198 161 23.0 % Total$ 433 $ 273 58.6 %$ 867 $ 633 37.0 % Conifer: Salaries, wages and benefits$ 170 $ 165 3.0 %$ 340 $ 344 (1.2) % Supplies 1 1 - % 2 2 - % Other operating expenses 58 66 (12.1) % 111 131 (15.3) % Total$ 229 $ 232 (1.3) %$ 453 $ 477 (5.0) % Rent/lease expense(1): Hospital Operations$ 72 $ 64 12.5 %$ 147 $ 127 15.7 % Ambulatory Care 24 20 20.0 % 51 43 18.6 % Conifer 3 3 - % 6 6 - % Total$ 99 $ 87 13.8 %$ 204 $ 176 15.9 % (1) Included in other operating expenses. RESULTS OF OPERATIONS BY SEGMENT Our operations are reported in three segments: •Hospital Operations, which is comprised of acute care and specialty hospitals, ancillary outpatient facilities, micro-hospitals, imaging centers, physician practices, and other care sites and clinics. Certain of the facilities in our Hospital Operations segment were classified as held for sale in the accompanying Condensed Consolidated Balance Sheet atJune 30, 2021 .
•Our Ambulatory Care segment is comprised of USPI's ambulatory surgery centers and surgical hospitals.
•Conifer, which provides revenue cycle management and value-based care services to hospitals, health systems, physician practices, employers and other clients.
43 -------------------------------------------------------------------------------- Table of Contents Hospital Operations Segment The following tables show operating statistics of our continuing operations hospitals and related outpatient facilities on a same-hospital basis, unless otherwise indicated, which includes the results of our same 65 hospitals operated throughout the six months endedJune 30, 2021 and 2020 and excludes the urgent care centers that we divested effectiveApril 30, 2021 . We present same-hospital data because we believe it provides investors with useful information regarding the performance of our hospitals and other operations that are comparable for the periods presented. We present certain metrics on a peradjustedpatientadmission and per-adjusted-patient-day basis to show trends other than volume. We present certain metrics as a percentage of net operating revenues because a significant portion of our operating expenses are variable. Same-Hospital Same-Hospital Continuing Operations Continuing Operations Three Months Ended Six Months EndedJune 30 , IncreaseJune 30 , Increase Admissions,Patient Days and Surgeries 2021 2020 (Decrease) 2021 2020 (Decrease) Number of hospitals (at end of period) 65 65 - (1) 65 65 - (1) Total admissions 153,319 134,898 13.7 % 300,993 300,633 0.1 % Adjusted patient admissions(2) 273,824 220,947 23.9 % 524,663 511,554 2.6 % Paying admissions (excludes charity and uninsured) 143,864 125,792 14.4 % 282,620 281,612 0.4 % Charity and uninsured admissions 9,455 9,106 3.8 % 18,373 19,021 (3.4) % Admissions through emergency department 114,911 98,193 17.0 % 227,641 220,484 3.2 % Paying admissions as a percentage of total admissions 93.8 % 93.2 % 0.6 % (1) 93.9 % 93.7 % 0.2 % (1)
Charity and uninsured admissions as a percentage of total admissions
6.2 % 6.8 % (0.6) % (1) 6.1 % 6.3 % (0.2) % (1)
Emergency department admissions as a percentage of total admissions
74.9 % 72.8 % 2.1 % (1) 75.6 % 73.3 % 2.3 % (1) Surgeries - inpatient 40,074 34,973 14.6 % 76,861 76,935 (0.1) % Surgeries - outpatient 60,949 38,749 57.3 % 114,126 92,139 23.9 % Total surgeries 101,023 73,722 37.0 % 190,987 169,074 13.0 % Patient days - total 757,003 687,883 10.0 % 1,554,492 1,498,362 3.7 % Adjusted patient days(2) 1,328,952 1,093,144 21.6 % 2,649,850 2,477,423 7.0 % Average length of stay (days) 4.94 5.10 (3.1) % 5.16 4.98 3.6 % Licensed beds (at end of period) 17,164 17,219 (0.3) % 17,164 17,219 (0.3) % Average licensed beds 17,170 17,219 (0.3) % 17,174 17,219 (0.3) % Utilization of licensed beds(3) 48.4 % 43.9 % 4.5 % (1) 50.0 % 47.8 % 2.2 % (1)
(1) The change is the difference between the 2021 and 2020 amounts shown. (2) Adjusted patient admissions/days represents actual patient admissions/days adjusted to
include outpatient services provided by facilities in our Hospital Operations segment
by multiplying actual patient admissions/days by the sum of gross inpatient revenues
and outpatient revenues and dividing the results by gross inpatient revenues. (3) Utilization of licensed beds represents patient days divided by number of days in the
period divided by average licensed beds. Same-Hospital Same-Hospital Continuing Operations Continuing Operations Three Months Ended Six Months EndedJune 30 , IncreaseJune 30 , Increase Outpatient Visits 2021 2020 (Decrease) 2021 2020 (Decrease) Total visits 1,478,354 866,436 70.6 % 2,748,407 2,308,383 19.1 % Paying visits (excludes charity and uninsured) 1,371,155 796,028 72.2 % 2,560,377 2,130,454 20.2 % Charity and uninsured visits 107,199 70,408 52.3 % 188,030 177,929 5.7
%
Emergency department visits 541,417 388,038 39.5 % 992,247 1,029,320 (3.6) % Surgery visits 60,949 38,749 57.3 % 114,126 92,139 23.9 % Paying visits as a percentage of total visits 92.7 % 91.9 % 0.8 % (1) 93.2 % 92.3 % 0.9 % (1) Charity and uninsured visits as a percentage of total visits 7.3 % 8.1 % (0.8) % (1) 6.8 % 7.7 % (0.9) % (1) (1) The change is the difference between the 2021 and 2020 amounts shown. 44
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Table of Contents Same-Hospital Same-Hospital Continuing Operations Continuing Operations Three Months Ended Six Months Ended June 30, Increase June 30, Increase Revenues 2021 2020 (Decrease) 2021 2020 (Decrease) Total segment net operating revenues(1)$ 3,937 $ 2,961 33.0 %$ 7,744 $ 6,637 16.7 % Selected revenue data - hospitals and related outpatient facilities: Net patient service revenues(1)(2)$ 3,749 $ 2,816 33.1 %$ 7,381 $ 6,334 16.5 % Net patient service revenue per adjusted patient admission(1)(2)$ 13,691 $ 12,745 7.4 %$ 14,068 $ 12,382 13.6 % Net patient service revenue per adjusted patient day(1)(2)$ 2,821 $ 2,576 9.5 %$ 2,785 $ 2,557 8.9 %
(1) Revenues are net of implicit price concessions. (2) Adjusted patient admissions/days represents actual patient admissions/days adjusted to
include outpatient services provided by facilities in our Hospital Operations segment
by multiplying actual patient admissions/days by the sum of gross inpatient revenues
and outpatient revenues and dividing the results by gross inpatient revenues. Same-Hospital Same-Hospital Continuing Operations Continuing Operations Three Months Ended Six Months EndedJune 30 , IncreaseJune 30 ,
Increase
Total Segment Selected Operating Expenses 2021 2020 (Decrease) 2021 2020
(Decrease)
Salaries, wages and benefits as a percentage of net operating revenues
49.0 % 52.9 % (3.9) % (1) 48.7 % 51.2 % (2.5) % (1) Supplies as a percentage of net operating revenues 17.5 % 17.9 % (0.4) % (1) 17.2 % 17.7 % (0.5) % (1) Other operating expenses as a percentage of net operating revenues 22.6 % 28.2 % (5.6) % (1) 23.2 % 25.6 % (2.4) % (1) (1) The change is the difference between the 2021 and 2020 amounts shown.
Revenues
Same-hospital net operating revenues increased$976 million , or 33.0%, during the three months endedJune 30, 2021 compared to the three months endedJune 30, 2020 , primarily due to increased patient volumes, higher patient acuity and negotiated commercial rate increases. Our Hospital Operations segment also recognized income from federal, state and local grants totaling$4 million in the three months endedJune 30, 2021 , which is not included in net operating revenues. Samehospital admissions increased 13.7% in the three months endedJune 30, 2021 compared to the same period in 2020. Samehospital outpatient visits increased 70.6% in the three months endedJune 30, 2021 compared to the prior-year period. Same-hospital net operating revenues increased$1.107 billion , or 16.7%, during the six months endedJune 30, 2021 compared to the six months endedJune 30, 2020 , primarily due to the same factors that impacted the three-month period endedJune 30, 2021 . Our Hospital Operations segment also recognized income from federal, state and local grants totaling$28 million in the six months endedJune 30, 2021 , which is not included in net operating revenues. Same-hospital admissions increased 0.1% in the six months endedJune 30, 2021 compared to the same period in 2020. Same-hospital outpatient visits increased 19.1% in the six months endedJune 30, 2021 compared to the prior-year period. 45 -------------------------------------------------------------------------------- Table of Contents The following table shows the consolidated net accounts receivable by payer atJune 30, 2021 andDecember 31, 2020 : December 31, June 30, 2021 2020 Medicare $ 149$ 152 Medicaid 45 49 Net cost report settlements receivable and valuation allowances 55 34 Managed care 1,513 1,567 Self-pay uninsured 24 32 Self-pay balance after insurance 75 74 Estimated future recoveries 139 156 Other payers 354 318 Total Hospital Operations 2,354 2,382 Ambulatory Care 288 307 Total discontinued operations 1 1$ 2,643 $ 2,690 Collection of accounts receivable has been a key area of focus, particularly over the past several years. AtJune 30, 2021 , our Hospital Operations segment collection rate on self-pay accounts was approximately 25.4%. Our selfpay collection rate includes payments made by patients, including co-pays, co-insurance amounts and deductibles paid by patients with insurance. Based on our accounts receivable from uninsured patients and co-pays, co-insurance amounts and deductibles owed to us by patients with insurance atJune 30, 2021 , a 10% decrease or increase in our self-pay collection rate, or approximately 3%, which we believe could be a reasonably likely change, would result in an unfavorable or favorable adjustment to patient accounts receivable of approximately$9 million . There are various factors that can impact collection trends, such as changes in the economy, which in turn have an impact on unemployment rates and the number of uninsured and underinsured patients, the volume of patients through our emergency departments, the increased burden of co-pays and deductibles to be made by patients with insurance, and business practices related to collection efforts. These factors, many of which have been affected by the COVID-19 pandemic, continuously change and can have an impact on collection trends and our estimation process. Payment pressure from managed care payers also affects the collectability of our accounts receivable. We typically experience ongoing managed care payment delays and disputes; however, we continue to work with these payers to obtain adequate and timely reimbursement for our services. Our estimated Hospital Operations segment collection rate from managed care payers was approximately 97.0% atJune 30, 2021 . We manage our implicit price concessions using hospital-specific goals and benchmarks such as (1) total cash collections, (2) point-of-service cash collections, (3) AR Days and (4) accounts receivable by aging category. The following tables present the approximate aging by payer of our net accounts receivable from the continuing operations of our Hospital Operations segment of$2.299 billion and$2.348 billion atJune 30, 2021 andDecember 31, 2020 , respectively, excluding cost report settlements receivable and valuation allowances of$55 million and$34 million , respectively, atJune 30, 2021 andDecember 31, 2020 : June 30, 2021 Indemnity, Managed Self-Pay Medicare Medicaid Care and Other Total 0-60 days 91 % 40 % 55 % 24 % 50 % 61-120 days 5 % 27 % 17 % 14 % 16 % 121-180 days 2 % 14 % 10 % 8 % 9 % Over 180 days 2 % 19 % 18 % 54 % 25 % Total 100 % 100 % 100 % 100 % 100 % December 31, 2020 Indemnity, Managed Self-Pay Medicare Medicaid Care and Other Total 0-60 days 91 % 33 % 58 % 24 % 52 % 61-120 days 5 % 31 % 15 % 13 % 14 % 121-180 days 2 % 14 % 8 % 8 % 8 % Over 180 days 2 % 22 % 19 % 55 % 26 % Total 100 % 100 % 100 % 100 % 100 % 46
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Conifer continues to implement revenue cycle initiatives to improve our cash flow. These initiatives are focused on standardizing and improving patient access processes, including pre-registration, registration, verification of eligibility and benefits, liability identification and collections at point-of-service, and financial counseling. These initiatives are intended to reduce denials, improve service levels to patients and increase the quality of accounts that end up in accounts receivable. Although we continue to focus on improving our methodology for evaluating the collectability of our accounts receivable, we may incur future charges if there are unfavorable changes in the trends affecting the net realizable value of our accounts receivable. AtJune 30, 2021 , we had a cumulative total of patient account assignments to Conifer of$2.2 billion related to our continuing operations. These accounts have already been written off and are not included in our receivables or in the allowance for doubtful accounts; however, an estimate of future recoveries from all the accounts assigned to Conifer is determined based on our historical experience and recorded in accounts receivable. Patient advocates from Conifer's Medicaid Eligibility Program ("MEP") screen patients in the hospital to determine whether those patients meet eligibility requirements for financial assistance programs. They also expedite the process of applying for these government programs. Receivables from patients who are potentially eligible for Medicaid are classified as Medicaid pending, under the MEP, with appropriate contractual allowances recorded. Based on recent trends, approximately 97% of all accounts in the MEP are ultimately approved for benefits under a government program, such as Medicaid. The following table shows the approximate amount of accounts receivable in the MEP still awaiting determination of eligibility under a government program atJune 30, 2021 andDecember 31, 2020 by aging category: June 30, 2021 December 31, 2020 0-60 days $ 77 $ 91 61-120 days 12 24 121-180 days 2 6 Over 180 days 7 6 Total $ 98 $ 127 Salaries, Wages and Benefits Same-hospital salaries, wages and benefits increased$361 million , or 23%, in the three months endedJune 30, 2021 compared to the same period in 2020. This change was primarily attributable to increased contract labor costs, higher patient volumes, increased incentive compensation, annual merit increases for certain of our employees and a greater number of employed physicians. This increase was partially offset by our continued focus on costreduction measures and corporate efficiencies. Same-hospital salaries, wages and benefits as a percentage of net operating revenues decreased by 390 basis points to 49.0% in the three months endedJune 30, 2021 compared to the three months endedJune 30, 2020 , primarily due to the same factors described above. Salaries, wages and benefits expense for the three months endedJune 30, 2021 and 2020 included stock-based compensation expense of$12 million and$8 million , respectively. Same-hospital salaries, wages and benefits increased$375 million , or 11.0%, in the six months endedJune 30, 2021 compared to the same period in 2020. This increase was primarily attributable to the same factors that impacted the threemonth period endedJune 30, 2021 . Same-hospital salaries, wages and benefits as a percentage of net operating revenues decreased by 250 basis points to 48.7% in the six months endedJune 30, 2021 compared to the six months endedJune 30, 2020 , primarily due to the same factors that impacted the threemonth period endedJune 30, 2021 . Salaries, wages and benefits expense for the six months endedJune 30, 2021 and 2020 included stock-based compensation expense of$22 million and$15 million , respectively.
Supplies
Same-hospital supplies expense increased$159 million , or 30.1%, in the three months endedJune 30, 2021 compared to the same period in 2020. The increase was primarily due to increased patient volumes, the increased cost of certain supplies as a result of the COVID-19 pandemic and growth in our higher-acuity, supply-intensive surgical services. Same-hospital supplies expense as a percentage of net operating revenues decreased by 40 basis points to 17.5% in the three months endedJune 30, 2021 compared to the three months endedJune 30, 2020 , primarily due to the same factors described above. Same-hospital supplies expense increased$155 million , or 13.2%, in the six months endedJune 30, 2021 compared to the same period in 2020. The increase was primarily due to the same factors that impacted the three-month period endedJune 30, 2021 . Same-hospital supplies expense as a percentage of net operating revenues decreased by 50 basis points to 17.2% 47 -------------------------------------------------------------------------------- Table of Contents in the six months endedJune 30, 2021 compared to the six months endedJune 30, 2020 primarily due to the same factors that impacted the three-month period endedJune 30, 2021 . We strive to control supplies expense through product standardization, consistent contract terms and endtoend contract management, improved utilization, bulk purchases, focused spending with a smaller number of vendors and operational improvements. The items of current cost-reduction focus include PPE, cardiac stents and pacemakers, orthopedics, implants, and high-cost pharmaceuticals. Other Operating Expenses,Net Same -hospital other operating expenses increased by$52 million , or 6.2%, in the three months endedJune 30, 2021 compared to the same period in 2020. Same-hospital other operating expenses as a percentage of net operating revenues decreased by 560 basis points to 22.6% for the three months endedJune 30, 2021 compared to 28.2% for the three months endedJune 30, 2020 , primarily due to increased patient volumes and the fact that there is a high level of fixed costs (e.g., rent expense) in other operating expenses. The changes in other operating expenses included:
•increased software costs of
•increased malpractice expense of
•increased rent and lease expense of
•increased repair and maintenance costs of
•a gain on sale and leaseback of a medical office building of
Same-hospital other operating expenses increased by$99 million , or 5.8%, in the six months endedJune 30, 2021 compared to the same period in 2020. Same-hospital other operating expenses as a percentage of net operating revenues decreased by 240 basis points to 23.2% in the six months endedJune 30, 2021 compared to 25.6% for the six months endedJune 30, 2020 , primarily due to increased patient volumes and the fact that there is a high level of fixed costs (e.g., rent expense) in other operating expenses. The changes in other operating expenses included:
•increased software costs of
•increased malpractice expense of
•increased rent and lease expense of
•increased repair and maintenance costs of
•a gain on sale and leaseback of a medical office building of
Ambulatory Care Segment Our Ambulatory Care segment is comprised of USPI's ambulatory surgery centers and surgical hospitals. USPI operates its surgical facilities in partnership with local physicians and, in many of these facilities, a health system partner. We hold an ownership interest in each facility, with each being operated through a separate legal entity in most cases. USPI operates facilities on a day-to-day basis through management services contracts. Our sources of earnings from each facility consist of:
•management and administrative services revenues, computed as a percentage of each facility's net revenues (often net of implicit price concessions); and
•our share of each facility's net income (loss), which is computed by multiplying the facility's net income (loss) times the percentage of each facility's equity interests owned by USPI.
Our role as an owner and day-to-day manager provides us with significant influence over the operations of each facility. For many of the facilities our Ambulatory Care segment operates (109 of 341 facilities atJune 30, 2021 ), this influence 48 -------------------------------------------------------------------------------- Table of Contents does not represent control of the facility, so we account for our investment in the facility under the equity method for an unconsolidated affiliate. USPI controls 232 of the facilities our Ambulatory Care segment operates, and we account for these investments as consolidated subsidiaries. Our net earnings from a facility are the same under either method, but the classification of those earnings differs. For consolidated subsidiaries, our financial statements reflect 100% of the revenues and expenses of the subsidiaries, after the elimination of intercompany amounts. The net profit attributable to owners other than USPI is classified within "net income available to noncontrolling interests."
For unconsolidated affiliates, our statements of operations reflect our earnings in two line items:
•equity in earnings of unconsolidated affiliates-our share of the net income (loss) of each facility, which is based on the facility's net income (loss) and the percentage of the facility's outstanding equity interests owned by USPI; and
•management and administrative services revenues, which is included in our net operating revenues-income we earn in exchange for managing the day-to-day operations of each facility, usually quantified as a percentage of each facility's net revenues less implicit price concessions.
Our Ambulatory Care segment operating income is driven by the performance of all facilities USPI operates and by USPI's ownership interests in those facilities, but our individual revenue and expense line items contain only consolidated businesses, which represent 68% of those facilities. This translates to trends in consolidated operating income that often do not correspond with changes in consolidated revenues and expenses, which is why we disclose certain statistical and financial data on a pro forma systemwide basis that includes both consolidated and unconsolidated (equity method) facilities. Results of Operations The following table summarizes certain statement of operations items for the periods indicated: Three Months Ended Six Months Ended June 30, Increase June 30, Increase Ambulatory Care Results of Operations 2021 2020 (Decrease) 2021 2020 (Decrease) Net operating revenues$ 664 $ 368 80.4 %$ 1,310 $ 858 52.7 % Grant income$ 15 $ 37 (59.5) %$ 22 $ 37 (40.5) % Equity in earnings of unconsolidated affiliates$ 49 $ 35 40.0 %$ 87 $ 61 42.6 % Salaries, wages and benefits$ 169 $ 119 42.0 %$ 343 $ 281 22.1 % Supplies$ 169 $ 79 113.9 %$ 326 $ 191 70.7 % Other operating expenses, net$ 95 $ 75 26.7 %$ 198 $ 161 23.0 % Our Ambulatory Care net operating revenues increased by$296 million , or 80.4%, during the three months endedJune 30, 2021 as compared to the same period in 2020. The change was driven by an increase in same-facility net operating revenues of$200 million due primarily to higher patient volumes and acuity, incremental revenue from new service lines and negotiated commercial rate increases, as well as an increase from acquisitions of$123 million . These increases were partially offset by a decrease of$27 million due primarily to the sale of our urgent care centers and the transfer of imaging centers to the Hospital Operations segment. Our Ambulatory Care segment also recognized income from federal grants totaling$15 million during the three months endedJune 30, 2021 , which is not included in net operating revenues. Our Ambulatory Care net operating revenues increased by$452 million , or 52.7%, during the six months endedJune 30, 2021 as compared to the same period in 2020. The change was driven by an increase in same-facility net operating revenues of$244 million due primarily to higher patient volumes and acuity, incremental revenue from new service lines and negotiated commercial rate increases, as well as an increase from acquisitions of$241 million , partially offset by a decrease of$33 million due to the sale of our urgent care centers, the transfer of imaging centers to the Hospital Operations segment and the deconsolidation of a facility. Our Ambulatory Care segment also recognized income from federal grants totaling$22 million during the six months endedJune 30, 2021 , which is not included in net operating revenues. Salaries, wages and benefits expense increased by$50 million , or 42.0%, during the three months endedJune 30, 2021 as compared to the same period in 2020. Salaries, wages and benefits expense was impacted by an increase from acquisitions of$22 million , as well as an increase in same-facility salaries, wages and benefits expense of$36 million due primarily to higher patient volumes, partially offset by a decrease of$8 million due primarily to the sale of our urgent care centers and the transfer of imaging centers to the Hospital Operations segment. Salaries, wages and benefits expense for three months endedJune 30, 2021 and 2020 included stock-based compensation expense of$3 million and$5 million , respectively. Salaries, wages and benefits expense increased by$62 million , or 22.1%, during the six months endedJune 30, 2021 as compared to the same 49 -------------------------------------------------------------------------------- Table of Contents period in 2020. Salaries, wages and benefits expense was impacted by an increase from acquisitions of$41 million , an increase in samefacility salaries, wages and benefits expense of$31 million due primarily to higher patient volumes, partially offset by a decrease of$10 million due to the sale of our urgent care centers, the transfer of imaging centers to the Hospital Operations segment and the deconsolidation of a facility. Salaries, wages and benefits expense for six months endedJune 30, 2021 and 2020 included stock-based compensation expense of$6 million and$10 million , respectively. Supplies expense increased by$90 million , or 113.9%, during the three months endedJune 30, 2021 as compared to the same period in 2020. The change was driven by an increase from acquisitions of$37 million , as well as an increase in samefacility supplies expense of$55 million due primarily to an increase in cases at our consolidated centers, higher costs driven by the higher level of patient acuity, and higher pricing of certain supplies as a result of the COVID-19 pandemic, partially offset by a decrease of$2 million due to the sale of our urgent care centers and the transfer of imaging centers to the Hospital Operations segment. Supplies expense increased by$135 million , or 70.7%, during the six months endedJune 30, 2021 as compared to the same period in 2020. The change was driven by an increase from acquisitions of$74 million , as well as an increase in same-facility supplies expense of$65 million due primarily to an increase in cases at our consolidated centers, higher costs driven by the higher level of patient acuity, and higher pricing of certain supplies as a result of the COVID-19 pandemic, partially offset by a decrease of$4 million due to the sale of our urgent care centers, the transfer of imaging centers to the Hospital Operations segment and the deconsolidation of a facility. Other operating expenses increased by$20 million , or 26.7%, during the three months endedJune 30, 2021 as compared to the same period in 2020. The change was driven by an increase from acquisitions of$13 million , as well as an increase in same-facility other operating expenses of$16 million , partially offset by a decrease of$9 million due to the sale of our urgent care centers and the transfer of imaging centers to the Hospital Operations segment. Other operating expenses increased by$37 million , or 23.0%, during the six months endedJune 30, 2021 as compared to the same period in 2020. The change was driven by an increase from acquisitions of$26 million , as well as an increase in same-facility other operating expenses of$21 million , partially offset by a decrease of$10 million due to the sale of our urgent care centers and the transfer of imaging centers to the Hospital Operations segment. Facility Growth The following table summarizes the changes in our same-facility revenue year-over-year on a pro forma systemwide basis, which includes both consolidated and unconsolidated (equity method) facilities. While we do not record the revenues of unconsolidated facilities, we believe this information is important in understanding the financial performance of our Ambulatory Care segment because these revenues are the basis for calculating our management services revenues and, together with the expenses of our unconsolidated facilities, are the basis for our equity in earnings of unconsolidated affiliates. Three Months Ended Six Months Ended Ambulatory Care Facility Growth June 30, 2021 June 30, 2021 Net revenues 50.1% 25.9% Cases 68.2% 29.1% Net revenue per case (10.7)% (2.5)% Joint Ventures withHealth System Partners USPI's business model is to jointly own its facilities with local physicians and, in many of these facilities, a notforprofit health system partner. Accordingly, as ofJune 30, 2021 , the majority of facilities in our Ambulatory Care segment are operated in this model. Six Months Ended Ambulatory Care Facilities June 30, 2021 Facilities: With a health system partner 191 Without a health system partner 150 Total facilities operated 341 Change fromDecember 31, 2020 : Acquisitions 8 De novo 2 Dispositions/Mergers (65) Total decrease in number of facilities operated (55) 50 -------------------------------------------------------------------------------- Table of Contents During the six months endedJune 30, 2021 , we acquired controlling interests in four ambulatory surgery centers inMaryland , two inGeorgia and one inFlorida . We paid cash totaling approximately$63 million for these acquisitions. Other than the ambulatory surgery center located inFlorida , all of the facilities acquired are jointly owned with physicians. TheFlorida facility is jointly owned with a health system partner and physicians. During the six months endedJune 30, 2021 , we transferred all 24 imaging centers held in our Ambulatory Care segment to our Hospital Operations segment. We also divested 40 urgent care centers during the six months endedJune 30, 2021 . During the six months endedJune 30, 2021 , we acquired noncontrolling interests in one ambulatory surgery center inNew Mexico . We paid cash totaling approximately$1 million for this acquisition, which is jointly owned with physicians and a hospital partner. Also during the six months endedJune 30, 2021 , we sold a portion of our ownership in two ambulatory surgery centers in which we previously had a controlling interest to a health system for approximately$12 million , resulting in the deconsolidation of these facilities. We also regularly engage in the purchase of equity interests with respect to our investments in unconsolidated affiliates and consolidated facilities that do not result in a change in control. These transactions are primarily the acquisitions of equity interests in ambulatory surgery centers and the investment of additional cash in facilities that need capital for new acquisitions, new construction or other business growth opportunities. During the six months endedJune 30, 2021 , we invested approximately$6 million in such transactions. Conifer Segment Our Conifer segment generated net operating revenues of$319 million and$305 million during the three months endedJune 30, 2021 and 2020, respectively, a portion of which was eliminated in consolidation as described in Note 18 to the accompanying Condensed Consolidated Financial Statements. Conifer revenues from third-party customers, which are not eliminated in consolidation, increased$3 million , or 1.6%, for the three months endedJune 30, 2021 compared to the same period in 2020. Our Conifer segment generated net operating revenues of$629 million and$637 million during the six months endedJune 30, 2021 and 2020, respectively. The decline in Conifer's net operating revenues of$8 million , or 1.3%, was primarily due to the revised terms in the Amended RCM Agreement and expected client attrition. These impacts were partially offset by client volume improvement in the 2021 period as compared to the 2020 period, which was adversely affected by the COVID19 pandemic, as well as new business expansion. Conifer revenues from third-party customers, which are not eliminated in consolidation, decreased$5 million , or 1.3%, for the six months endedJune 30, 2021 compared to the same period in 2020. This decrease was primarily attributable to expected client attrition, partially offset by new business expansion. The remainder of the decrease in Conifer's total net operating revenues was primarily driven by the revised terms in the Amended RCM Agreement. Salaries, wages and benefits expense for Conifer increased$5 million , or 3.0%, in the three months endedJune 30, 2021 compared to the same period in 2020, and decreased$4 million , or 1.2%, in the six months endedJune 30, 2021 compared to the same period in 2020. Salaries, wages and benefits expense included stock-based compensation expense of$1 million in both of the three-month periods endedJune 30, 2021 and 2020, and$2 million in both of the six-month periods endedJune 30, 2021 and 2020.
Other operating expenses for Conifer decreased
InMarch 2021 , we entered into the Amended RCM Agreement effectiveJanuary 1, 2021 . The Amended RCM Agreement updates certain terms and conditions related to the revenue cycle management services Conifer provides to Tenet hospitals. Conifer's contract with Tenet represented 39.1% of the net operating revenues Conifer recognized in the six months endedJune 30, 2021 .
Consolidated
Impairment and Restructuring Charges, and Acquisition-Related Costs During the three months endedJune 30, 2021 , we recorded impairment and restructuring charges and acquisitionrelated costs of$20 million , consisting of$18 million of restructuring charges,$1 million of impairment charges and$1 million of acquisition-related costs. Restructuring charges consisted of$6 million of employee severance costs,$6 million related to the transition of various administrative functions to ourGlobal Business Center ("GBC") inthe Philippines and$6 million of other restructuring costs. Acquisition-related costs consisted of$1 million of transaction costs. Our impairment and restructuring charges and acquisition-related costs for the three months endedJune 30, 2021 were comprised of 51 -------------------------------------------------------------------------------- Table of Contents$10 million from our Hospital Operations segment,$4 million from our Ambulatory Care segment and$6 million from our Conifer segment. During the three months endedJune 30, 2020 , we recorded impairment and restructuring charges and acquisitionrelated costs of$54 million , consisting of$49 million of restructuring charges and$5 million of impairment charges. Restructuring charges consisted of$27 million of employee severance costs,$10 million related to the transition of various administrative functions to our GBC and$12 million of other restructuring costs. Our impairment and restructuring charges and acquisition-related costs for the three months endedJune 30, 2020 were comprised of$32 million from our Hospital Operations segment,$7 million from our Ambulatory Care segment and$15 million from our Conifer segment. During the six months endedJune 30, 2021 , we recorded impairment and restructuring charges and acquisitionrelated costs of$40 million , consisting of$34 million of restructuring charges,$1 million of impairment charges and$5 million of acquisition-related costs. Restructuring charges consisted of$10 million of employee severance costs,$12 million related to the transition of various administrative functions to our GBC and$12 million of other restructuring costs. Acquisitionrelated costs consisted of$5 million of transaction costs. Our impairment and restructuring charges and acquisition-related costs for the six months endedJune 30, 2021 were comprised of$20 million from our Hospital Operations segment,$8 million from our Ambulatory Care segment and$12 million from our Conifer segment. During the six months endedJune 30, 2020 , we recorded impairment and restructuring charges and acquisitionrelated costs of$109 million , consisting of$103 million of restructuring charges,$5 million of impairment charges and$1 million of acquisition-related costs. Restructuring charges consisted of$37 million of employee severance costs,$25 million related to the transition of various administrative functions to our GBC,$23 million of charges due to the termination of USPI's previous management equity plan,$1 million of contract and lease termination fees, and$17 million of other restructuring costs. Acquisition-related costs consisted of$1 million of transaction costs. Our impairment and restructuring charges and acquisitionrelated costs for the six months endedJune 30, 2020 were comprised of$50 million from our Hospital Operations segment,$31 million from our Ambulatory Care segment and$28 million from our Conifer segment. Litigation and Investigation Costs Litigation and investigation costs for the three months endedJune 30, 2021 and 2020 were$22 million and$2 million , respectively. Litigation and investigation costs for the six months endedJune 30, 2021 and 2020 were$35 million and$4 million , respectively. In all periods, these amounts are primarily related to costs associated with significant legal proceedings and governmental investigations.
During the three months endedJune 30, 2020 , we recorded net gains on sales, consolidation and deconsolidation of facilities of approximately$1 million , primarily due to a post-closing adjustment on the 2019 sale of three of our hospitals in theChicago -area. During the six months endedJune 30, 2020 , we recorded net gains on sales, consolidation and deconsolidation of facilities of approximately$3 million , primarily comprised of gains of$11 million related to consolidation changes of certain USPI businesses due to ownership changes, partially offset by a loss of$5 million related to post-closing adjustments on the 2019 sale of three of our hospitals in theChicago area and a loss of$3 million related to post-closing adjustments on the 2018 sale ofMacNeal Hospital . Interest Expense Interest expense for the three months endedJune 30, 2021 was$235 million compared to$255 million for the same period in 2020. Interest expense for the six months endedJune 30, 2021 was$475 million compared to$498 million for the same period in 2020. Loss from Early Extinguishment of Debt Loss from early extinguishment of debt was$31 million and$54 million for the three and six months endedJune 30, 2021 , respectively. These losses related to our retirement of approximately$1.888 billion aggregate principal amount of certain of our senior unsecured and senior secured second lien notes in advance of their maturity dates in the three and six 52
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months ended
Loss from early extinguishment of debt was$4 million for both the three and six month periods endedJune 30, 2020 . The loss in the 2020 period included$8 million due to debt repurchase transactions partially offset by$4 million of gains on the extinguishment of mortgage notes. Income Tax Expense During the three months endedJune 30, 2021 , we recorded income tax expense of$61 million in continuing operations on a pre-tax income of$319 million compared to income tax expense of$45 million on pre-tax income of$214 million during the three months endedJune 30, 2020 . During the six months endedJune 30, 2021 , we recorded income tax expense of$106 million in continuing operations on a pre-tax income of$586 million compared to an income tax benefit of$30 million on pre-tax income of$299 million during the six months endedJune 30, 2020 . The reconciliation between the amount of recorded income tax expense (benefit) and the amount calculated at the statutory federal tax rate is shown in the following table: Three Months Ended Six Months Ended June 30, June 30, 2021 2020 2021 2020 Tax expense at statutory federal rate of 21%$ 67 $ 45 $ 123 $ 63 State income taxes, net of federal income tax benefit 14 10 26 15 Tax benefit attributable to noncontrolling interests (28) (16) (53) (30) Nondeductible goodwill 7 - 7 - Nontaxable gains - - - 3 Stock-based compensation (2) - (3) - Change in valuation allowance - 2 - (88) Other items 3 4 6 7 Income tax expense (benefit)$ 61 $ 45 $ 106 $ (30) Net Income Available to Noncontrolling Interests Net income available to noncontrolling interests was$138 million for the three months endedJune 30, 2021 compared to$81 million for the three months endedJune 30, 2020 . Net income available to noncontrolling interests for the 2021 period was comprised of$8 million related to our Hospital Operations segment,$113 million related to our Ambulatory Care segment and$17 million related to our Conifer segment. Of the portion related to our Ambulatory Care segment,$5 million related to the minority interests in USPI. Net income available to noncontrolling interests was$263 million for the six months endedJune 30, 2021 compared to$147 million for the six months endedJune 30, 2020 . Net income available to noncontrolling interests for the six months endedJune 30, 2021 was comprised of$25 million related to our Hospital Operations segment,$205 million related to our Ambulatory Care segment and$33 million related to our Conifer segment. Of the portion related to our Ambulatory Care segment,$9 million related to the minority interests in USPI. ADDITIONAL SUPPLEMENTAL NON-GAAP DISCLOSURES The financial information provided throughout this report, including our Condensed Consolidated Financial Statements and the notes thereto, has been prepared in conformity with accounting principles generally accepted inthe United States of America ("GAAP"). However, we use certain non-GAAP financial measures defined below in communications with investors, analysts, rating agencies, banks and others to assist such parties in understanding the impact of various items on our financial statements, some of which are recurring or involve cash payments. We use this information in our analysis of the performance of our business, excluding items we do not consider relevant to the performance of our continuing operations. In addition, we use these measures to define certain performance targets under our compensation programs. "Adjusted EBITDA" is a non-GAAP measure we define as net income available (loss attributable) toTenet Healthcare Corporation common shareholders before (1) the cumulative effect of changes in accounting principle, (2) net loss attributable (income available) to noncontrolling interests, (3) income (loss) from discontinued operations, net of tax, (4) income tax benefit (expense), (5) gain (loss) from early extinguishment of debt, (6) other non-operating income (expense), net, (7) interest expense, (8) litigation and investigation (costs) benefit, net of insurance recoveries, (9) net gains (losses) on sales, consolidation 53 -------------------------------------------------------------------------------- Table of Contents and deconsolidation of facilities, (10) impairment and restructuring charges and acquisition-related costs, (11) depreciation and amortization, and (12) income (loss) from divested and closed businesses. Litigation and investigation costs do not include ordinary course of business malpractice and other litigation and related expense. We believe the foregoing non-GAAP measure is useful to investors and analysts because it presents additional information about our financial performance. Investors, analysts, company management and our board of directors utilize this non-GAAP measure, in addition to GAAP measures, to track our financial and operating performance and compare that performance to peer companies, which utilize similar nonGAAP measures in their presentations. The human resources committee of our board of directors also uses certain nonGAAP measures to evaluate management's performance for the purpose of determining incentive compensation. We believe that Adjusted EBITDA is a useful measure, in part, because certain investors and analysts use both historical and projected Adjusted EBITDA, in addition to GAAP and other non-GAAP measures, as factors in determining the estimated fair value of shares of our common stock. Company management also regularly reviews the Adjusted EBITDA performance for each operating segment. We do not use Adjusted EBITDA to measure liquidity, but instead to measure operating performance. The non-GAAP Adjusted EBITDA measure we utilize may not be comparable to similarly titled measures reported by other companies. Because this measure excludes many items that are included in our financial statements, it does not provide a complete measure of our operating performance. Accordingly, investors are encouraged to use GAAP measures when evaluating our financial performance. The following table shows the reconciliation of Adjusted EBITDA to net income available toTenet Healthcare Corporation common shareholders (the most comparable GAAP term) for the three and six months endedJune 30, 2021 and 2020: Three Months Ended Six Months Ended June 30, June 30, 2021 2020 2021 2020
Net income available to
(138) (81) (263) (147) Loss from discontinued operations, net of tax (1) - (1) (1) Income from continuing operations 258 169 480 329 Income tax benefit (expense) (61) (45) (106) 30 Loss from early extinguishment of debt (31) (4) (54) (4) Other non-operating income (expense), net (1) 2 9 3 Interest expense (235) (255) (475) (498) Operating income 586 471 1,106 798 Litigation and investigation costs (22) (2) (35) (4)
Net gains on sales, consolidation and deconsolidation of facilities
15 1 15 3
Impairment and restructuring charges, and acquisition-related costs
(20) (54) (40) (109) Depreciation and amortization (221) (206) (445) (409) Adjusted EBITDA$ 834 $ 732 $ 1,611 $ 1,317 Net operating revenues$ 4,954 $ 3,648 $ 9,735 $ 8,168
Net income available to
2.4 % 2.4 % 2.2 % 2.2 % Adjusted EBITDA as % of net operating revenues (Adjusted EBITDA margin) 16.8 % 20.1 % 16.5 % 16.1 % LIQUIDITY AND CAPITAL RESOURCES CASH REQUIREMENTS There have been no material changes to our obligations to make future cash payments under contracts, such as debt and lease agreements, and under contingent commitments, such as standby letters of credit and minimum revenue guarantees, as disclosed in our Annual Report, except for additional lease obligations and the long-term debt transactions disclosed in Notes 1 and 6, respectively, to our accompanying Condensed Consolidated Financial Statements.
At
54 -------------------------------------------------------------------------------- Table of Contents quarter to quarter based on earnings performance and other factors, including the use of our revolving credit facility as a source of liquidity and acquisitions that involve the assumption of long-term debt. We seek to manage this ratio and increase the efficiency of our balance sheet by following our business plan and managing our cost structure, including through possible asset divestitures, and through other changes in our capital structure. As part of our long-term objective to manage our capital structure, we may seek to retire, purchase, redeem or refinance some of our outstanding debt or issue equity or convertible securities, in each case subject to prevailing market conditions, our liquidity requirements, operating results, contractual restrictions and other factors. Our ability to achieve our leverage and capital structure objectives is subject to numerous risks and uncertainties, many of which are described in the Forward-Looking Statements and Risk Factors sections in Part I of our Annual Report. Our capital expenditures primarily relate to the expansion and renovation of existing facilities (including amounts to comply with applicable laws and regulations), equipment and information systems additions and replacements, introduction of new medical technologies, design and construction of new buildings, and various other capital improvements, as well as commitments to make capital expenditures in connection with acquisitions of businesses. Capital expenditures were$243 million and$288 million in the six months endedJune 30, 2021 and 2020, respectively. We anticipate that our capital expenditures for continuing operations for the year endingDecember 31, 2021 will total approximately$700 million to$750 million , including$93 million that was accrued as a liability atDecember 31, 2020 .
Interest payments, net of capitalized interest, were
Income tax payments, net of tax refunds, were
SOURCES AND USES OF CASH Our liquidity for the six months endedJune 30, 2021 was primarily derived from net cash provided by operating activities, cash on hand and borrowings under our revolving credit facility. During the six months endedJune 30, 2021 , we also received supplemental funds from federal, state and local grants provided under COVID-19 relief legislation. We had$2.194 billion of cash and cash equivalents on hand atJune 30, 2021 to fund our operations and capital expenditures, and our borrowing availability under our credit facility was$1.900 billion based on our borrowing base calculation atJune 30, 2021 .
When operating under normal conditions, our primary source of operating cash is the collection of accounts receivable. As such, our operating cash flow is impacted by levels of cash collections, as well as levels of implicit price concessions, due to shifts in payer mix and other factors.
Net cash provided by operating activities was$779 million in the six months endedJune 30, 2021 compared to$2.368 billion in the six months endedJune 30, 2020 . Key factors contributing to the change between the 2021 and 2020 periods include the following: •An increase in net income before interest, taxes, discontinued operations and restructuring charges, acquisitionrelated costs, and litigation costs and settlements of$755 million (excluding$50 million and$511 million of income recognized from federal, state and local grants in the 2021 and 2020 periods, respectively); •$152 million of recoupment of cash advances received from Medicare pursuant to COVID-19 stimulus legislation in the three months endedJune 30, 2021 compared to$1.378 billion of cash advances received from Medicare pursuant to COVID-19 stimulus legislation in the three months endedJune 30, 2020 ;
•$36 million of cash received from federal and state grants in the 2021 period
compared to
•Higher interest payments of
•Higher income tax payments of
•A decrease of
•The timing of other working capital items.
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Net cash used in investing activities was$195 million for the six months endedJune 30, 2021 compared to$289 million for the six months endedJune 30, 2020 . The 2021 activity included an increase in proceeds from the sale of facilities and other assets of$112 million , primarily related to the sale of the majority of our urgent care centers inApril 2021 , as compared to the 2020 period. Capital expenditures were$243 million and$288 million in the six months endedJune 30, 2021 and 2020, respectively. Net cash used in financing activities was$836 million for the six months endedJune 30, 2021 compared to net cash provided by financing activities of$1.173 billion for the six months endedJune 30, 2020 . The 2021 amount included total payments of$2.012 billion to retire approximately$1.888 billion aggregate principal amount of certain of our senior unsecured and senior secured second lien notes and to fund distributions to noncontrolling interests of$212 million . These decreases were partially offset by proceeds from the issuance of our 2029 Senior Secured First Lien Notes. The 2020 amount included proceeds from the issuance of$700 million aggregate principal amount of 7.500% senior secured first lien notes due 2025 and$600 million aggregate principal amount of 4.625% senior secured first lien notes due 2028. The 2020 amount also included$104 million of cash advances from Medicare and$38 million of stimulus grants received by our Ambulatory Care segment's unconsolidated affiliates, as well as$142 million of payments for our purchases of$135 million aggregate principal amount of our outstanding 8.125% senior unsecured notes due 2022. We record our equity securities and our debt securities classified as available-for-sale at fair market value. The majority of our investments are valued based on quoted market prices or other observable inputs. We have no investments that we expect will be negatively affected by the current economic conditions such that they will materially impact our financial condition, results of operations or cash flows. DEBT INSTRUMENTS, GUARANTEES AND RELATED COVENANTS Credit Agreement-We have a senior secured revolving credit facility that, atJune 30, 2021 , provided for revolving loans in an aggregate principal amount of up to$1.900 billion with a$200 million subfacility for standby letters of credit. AtJune 30, 2021 , we had no cash borrowings outstanding under the revolving credit facility, and we had less than$1 million of standby letters of credit outstanding. Based on our eligible receivables,$1.900 billion was available for borrowing under the revolving credit facility atJune 30, 2021 . AtJune 30, 2021 , we were in compliance with all covenants and conditions in our senior secured revolving credit facility. OnApril 24, 2020 , we amended our credit agreement (as amended to date, the "Credit Agreement") to, among other things, (i) increase the aggregate revolving credit commitments from$1.500 billion to$1.900 billion (the "Increased Commitments"), subject to borrowing availability, and (ii) increase the advance rate and raise limits on certain eligible accounts receivable in the calculation of the borrowing base, in each case, for an incremental period of 364 days. InApril 2021 , we further amended the Credit Agreement to, among other things, extend the availability of the Increased Commitments throughApril 22, 2022 and reduce the interest rate margins. See Note 6 to the accompanying Condensed Consolidated Financial Statements for additional information about our Credit Facility and related amendments. Letter of Credit Facility-InMarch 2020 , we amended our letter of credit facility (as amended, the "LC Facility") to extend the scheduled maturity date of the LC Facility fromMarch 7, 2021 toSeptember 12, 2024 and to increase the aggregate principal amount of standby and documentary letters of credit that from time to time may be issued thereunder from$180 million to$200 million . OnJuly 29, 2020 , we further amended the LC Facility to incrementally increase the maximum secured debt covenant from 4.25 to 1.00 on a quarterly basis up to 6.00 to 1.00 for the quarter endedMarch 31, 2021 , which maximum ratio will step down incrementally on a quarterly basis through the quarter endingDecember 31, 2021 . AtJune 30, 2021 , the effective maximum secured debt covenant was 5.50 to 1.00. Obligations under the LC Facility are guaranteed and secured by a firstpriority pledge of the capital stock and other ownership interests of certain of our wholly owned domestic hospital subsidiaries on an equal ranking basis with our senior secured first lien notes. AtJune 30, 2021 , we were in compliance with all covenants and conditions in the LC Facility. AtJune 30, 2021 , we had$149 million of standby letters of credit outstanding under the LC Facility. Senior Unsecured and Senior Secured Notes-OnJune 2, 2021 , we issued$1.400 billion aggregate principal amount of our 2029 Senior Secured First Lien Notes. We will pay interest on the 2029 Senior Secured First Lien Notes semi-annually in arrears onJune 1 andDecember 1 of each year, commencing onDecember 1, 2021 . The proceeds from the sale of the 2029 Senior Secured First Lien Notes were used, after payment of fees and expenses, together with cash on hand, to finance the redemption of all$1.410 billion aggregate principal amount then outstanding of our 2025 Senior Secured Second Lien Notes in advance of their maturity date for approximately$1.428 billion . In connection with the redemption, we recorded a loss from early extinguishment of debt of approximately$31 million in the three months endedJune 30, 2021 , primarily related to the 56 -------------------------------------------------------------------------------- Table of Contents difference between the purchase price and the par value of the 2025 Senior Secured Second Lien Notes, as well as the write-off of associated unamortized issuance costs. InMarch 2021 , we retired approximately$478 million aggregate principal amount of our 7.000% senior unsecured notes due 2025 in advance of their maturity date. We paid approximately$495 million from cash on hand to retire the notes. In connection with the retirement, we recorded a loss from early extinguishment of debt of$23 million in the three months endedMarch 31, 2021 , primarily related to the difference between the purchase price and the par value of the notes, as well as the write-off of associated unamortized issuance costs.
For additional information regarding our long-term debt, see Note 6 to the accompanying Condensed Consolidated Financial Statements and Note 8 to the Consolidated Financial Statements included in our Annual Report.
LIQUIDITY
Broad economic factors resulting from the COVID-19 pandemic, including increased unemployment rates and reduced consumer spending, are impacting our service mix, revenue mix and patient volumes. Business closings and layoffs in the areas we operate have led to increases in the uninsured and underinsured populations and adversely affect demand for our services, as well as the ability of patients to pay for services as rendered. Any increase in the amount of or deterioration in the collectability of patient accounts receivable could adversely affect our cash flows and results of operations. If general economic conditions continue to deteriorate or remain uncertain for an extended period of time, our liquidity and ability to repay our outstanding debt may be impacted. While demand for our services is expected to further rebound in the future, we have taken, and continue to take, various actions to increase our liquidity and mitigate the impact of reductions in our patient volumes and operating revenues from the pandemic. These actions included the sale and redemption of various senior unsecured and senior secured notes, which eliminated any significant debt maturities untilJune 2023 and will reduce our future annual cash interest expense payments. InApril 2021 , we further amended our Credit Agreement to extend the availability of the Increased Commitments throughApril 22, 2022 . In addition, we have continued to focus on costreduction measures and corporate efficiencies to substantially offset incremental costs, including temporary staffing and premium pay, as well as higher supply costs for PPE. We have also sought to compensate for the COVID-19 pandemic's disruption of our patient volumes and mix by growing our services for which demand has been more resilient, including our higher-acuity service lines. While the length of time that will be required for our patient volumes and mix to return to pre-pandemic levels is unknown, especially demand for lower-acuity services, we believe demand for our higher-acuity service lines will continue to grow. We believe these actions, together with government relief packages, to the extent available to us, will help us to continue operating during the uncertainty caused by the COVID19 pandemic.
From time to time, we expect to engage in additional capital markets, bank credit and other financing activities depending on our needs and financing alternatives available at that time. We believe our existing debt agreements provide flexibility for future secured or unsecured borrowings.
Our cash on hand fluctuates day-to-day throughout the year based on the timing and levels of routine cash receipts and disbursements, including our book overdrafts, and required cash disbursements, such as interest payments and income tax payments, as well as cash disbursements required to respond to the COVID-19 pandemic. These fluctuations result in material intra-quarter net operating and investing uses of cash that have caused, and in the future will cause, us to use our Credit Agreement as a source of liquidity. We believe that existing cash and cash equivalents on hand, borrowing availability under our Credit Agreement, anticipated future cash provided by our operating activities and possible additional government relief packages should be adequate to meet our current cash needs. These sources of liquidity, in combination with any potential future debt incurrence, should also be adequate to finance planned capital expenditures, payments on the current portion of our long-term debt, payments to joint venture partners, including those related to put and call arrangements and other presently known operating needs. Long-term liquidity for debt service and other purposes will be dependent on the amount of cash provided by operating activities and, subject to favorable market and other conditions, the successful completion of future borrowings and potential refinancings. However, our cash requirements could be materially affected by the use of cash in acquisitions of businesses, repurchases of securities, the exercise of put rights or other exit options by our joint venture partners, and contractual commitments to fund capital expenditures in, or intercompany borrowings to, businesses we own. In addition, liquidity could be adversely affected by a deterioration in our results of operations, including our ability to generate sufficient cash from operations, as well as by the various risks and uncertainties discussed in this section, other sections of this report and in our Annual Report, including any costs associated with legal proceedings and government investigations. 57
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We do not rely on commercial paper or other short-term financing arrangements nor do we enter into repurchase agreements or other short-term financing arrangements not otherwise reported in our balance sheet. In addition, we do not have significant exposure to floating interest rates given that all of our current long-term indebtedness has fixed rates of interest except for borrowings under our Credit Agreement. OFF-BALANCE SHEET ARRANGEMENTS We have no off-balance sheet arrangements that may have a current or future material effect on our financial condition, revenues or expenses, results of operations, liquidity, capital expenditures or capital resources, except for$257 million of standby letters of credit outstanding and guarantees atJune 30, 2021 . CRITICAL ACCOUNTING ESTIMATES In preparing our Condensed Consolidated Financial Statements in conformity with GAAP, we must use estimates and assumptions that affect the amounts reported in our Condensed Consolidated Financial Statements and accompanying notes. We regularly evaluate the accounting policies and estimates we use. In general, we base the estimates on historical experience and on assumptions that we believe to be reasonable, given the particular circumstances in which we operate. Actual results may vary from those estimates. We consider our critical accounting estimates to be those that (1) involve significant judgments and uncertainties, (2) require estimates that are more difficult for management to determine, and (3) may produce materially different outcomes under different conditions or when using different assumptions.
Our critical accounting estimates have not changed from the description provided in our Annual Report.
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