The symposium will explore how innovative brands are using interactive technology to elevate the customer experience.
Domino's has been a tech innovator for several years, from testing autonomous delivery vehicles to increasing its accuracy on delivery status and creating delivery hotspots.
The keynote will be followed by a panel session "CX Strategies Post-COVID: What Stays and What Goes?" featuring
Additional session topics include:
- Virtual CX - How To Provide a Compelling Customer Experience Remotely.
- Is Cashierless Retail a Niche Play or Long-Term Trend?
-
Bopis and Curbside: Lessons
Learned From the Past Year.
Event speakers include:
Susan Carroll-Boser , VP of technology,White Castle .Tom Ferguson Jr ., CEO, Rise Southern Biscuits & Righteous Chicken.Erin Levzow , VP of marketing technology,Del Taco .Bala Maddali , director, conversational AI, Verizon.Neil Thompson , VP, digital, HMS Host.
Rounding out the day will be a presentation announcing the winners of the annual
Registration is free for consumer brands and
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