Press  release – Regulated information -  Inside inforrmation


Unifiedpost demonstrates continued resilience and flexibility
Navigating regulatory changes and expanding digital solutions

La Hulpe, Belgium – 27 February, 2023, 7:00 a.m. CET – [INSIDE INFORMATION] Unifiedpost Group (Euronext: UPG), a leading provider of integrated business communications solutions, announces its 2023 results today. With a notable 13,2% organic growth y/y in recurring digital processing revenue, the Company demonstrates continued resilience and adaptability in a rapidly evolving market. In the transition towards comprehensive digital invoicing, Unifiedpost maintains its commitment to prioritising further cash flow improvements, while fully preparing for the future digital invoicing market.

Highlights

  • Unifiedpost showed resilience in light of the delays of the implementation directive in several countries
    • Unifiedpost Group achieved 13,2% y/y organic growth in its recurring digital processing revenue in FY 2023
    • The customer base grew to 1.234.098 by year-end, a 16,0% increase in 2023
    • Unifiedpost based government portal in Serbia is handling over 10 million invoices monthly
  • Financial stability and adaptability, enabling us to navigate market challenges with resilience and flexibility
    • With a dedicated R&D team of 380 full-time employees we remain committed to targeted investments that drive LT value
    • Digital processing gross margin improved to 43,2%, up 1,3%pts y/y
    • EBITDA continues to develop positively quarter by quarter, EBITDA improved during FY 2023 to -€0,1 million compared to -€6,4 million in 2022
    • The Group achieved its cash objective in the fourth quarter of 2023, with cash at the end of 2023 of €26,3 million
  • Identified impairment attributed to external factors: increased cost of capital and delays in regulatory requirements, representing a non-cash event with no further impact

Commenting on the FY 2023 results, Hans Leybaert, CEO and founder, remarked: “We're pleased with our achievements in 2023, showcasing resilience and adaptability amidst external challenges. Our success is a testament to the dedication of our team, the trust of our clients, and the collaboration of our partners. Together, we've achieved remarkable growth in recurring digital processing revenue and expanded our customer base, highlighting our collective strength and unwavering commitment to excellence.”

Key revenue figures (EUR million)FY 2023FY 2022Change (%)
Recurring digital processing revenue (core revenue)124,8112,7+10,7%
Non-recurring digital processing revenue11,814,3-17,5%
Postage & Parcel Optimisation revenue54,864,0-14,4%
Group revenue191,4191,0+0,2%


Key revenue growth figures FY 2023 vs. FY 2022Organic
(local currency)
CurrencyAcquisitions/ divestmentsTotal growth
Recurring digital processing revenue (core revenue)+13,2%-2,5%0,0%+10,7%
Non-recurring digital processing revenue-17,0%-0,5%0,0%-17,5%
Postage & Parcel Optimisation revenue-7,4%-7,0%0,0%-14,4%


Key financial figures (EUR million)FY 2023FY 2022Change (%)
Recurring revenue (in % of total revenue)93,8%92,5%+1,3%pts
Gross margin digital processing43,2%41,9%+1,3%pts
EBITDA margin-0,1%-3,4%+3,3%pts
Loss for the period from operations excl. impairment-26,9-29,9+10,0%
Impairment losses-39,0--
Cash and cash equivalents26,340,0-34,2%

Steady recurring digital processing revenue growth

Unifiedpost's recurring digital processing, its core revenue, in 2023 grew by 13,2% to €124,8 million based on constant exchange rates and by 10,7% based on current rates. The Company continues to experience consistent double-digit expansion. Strong growth was observed in key markets such as Benelux, the Baltics and the Balkans in 2023, with other countries also showing promising growth trends.

93,8% of Unifiedpost Group's total year-to-date revenue is recurring, highlighting the Company's strong and consistent revenue stream.

The non-recurring digital processing revenue decreased by 17,5% y/y. Projects for corporates in this segment performed well in 2023, achieving a growth rate of 7,9% compared to the previous year. The revenue from licenses was lower due to delayed decisions coming from postponed legislations. However, this revenue is anticipated to materialise in the future.

Improved contributions and operational challenges

In 2023, the digital business segment showed an improvement in contribution, with a €6 million increase compared to 2022. This growth was achieved through a combination of revenue expansion and effective cost management practices. The contribution from the Postage & Parcel Optimisation segment remained relatively stable, experiencing only a marginal decrease of €0,1 million.

During 2022 and 2023, the Company diligently pursued cost reduction initiatives, yielding favourable results. These efforts were impacted by inflation and wage indexation. Additionally, two one-time elements influenced the outcome: firstly, the Company decided to put all non-core applications in maintenance and expense all Research and Development (R&D) of those, resulting in a negative impact on costs in 2023 without any cash implications. Secondly, there were one-time costs totalling €2 million, primarily attributed to lay-offs and consulting fees related to divestment activities.

Impairment result

[INSIDE INFORMATION] It was determined that an impairment of €39 million is necessary, this is a non-cash event. This impairment test was influenced by two key factors. Firstly, there was a rise in the cost of capital due to increased interest rates, impacting our financial calculations. Secondly, the future business plans faced setbacks due to delays in the legal requirement for e-invoicing, which forced the Company to make changes to our anticipated plans and forecasts.

Group’s operating and financial result

The Group's loss from operations excluding the impairment improved by €3 million, from a loss of €29,9 million in 2022 to €26,9 million in 2023. In total, with the impairment of €39 million, the total loss from operations for 2023 amounted to €65,9 million. The financial costs, income tax and loss on equity method of the Group, which amounted to €17,2 million in 2023, resulted in a total loss of €83,1 million. Within these financial costs lies a non-cash expense related to Francisco Partners amounting to €10,8 million.

Unifiedpost continues investment in R&D for future growth

Unifiedpost recognises the importance of staying ahead in our dynamic market. To ensure our solutions remain innovative and competitive, we continue to invest in the development of our offerings. With a dedicated R&D team of 380 full-time employees at YE, Unifiedpost remains at the forefront of technological advancements. These investments not only keep our solutions cutting-edge but also position the Company for future growth.


Unifiedpost Group achieves positive cash flow momentum in 2023

Our focus on cash flow has yielded significant improvement in 2023. In 2022, the combined operational and investing cash flow resulted in a negative balance of €43,7 million. This has improved substantially in 2023, with just a €2,1 million negative result. Our financing activities resulted in a negative cash flow of €11,6 million during 2023.  Overall, the Group realised a negative cash flow of €13,7 million for the year, excluding any divestments.

Starting the year with €40 million in cash, after accounting for cash flow results, we ended the year with €26,3 million in cash.

The Group successfully met its cash objective in the fourth quarter of 2023. The overall result for H2 still revealed a modest negative balance of €1,7 million (adjusted for restructuring costs). Thanks to the cost-cutting measures implemented over the past two years, we have positioned ourselves with a cost base that provides a solid foundation for future cash flow generation.

Streamlining operations for continued profitable and cash-flow positive growth

Throughout 2023, we have successfully reduced our workforce by 189 full-time equivalents (FTEs) through careful evaluation and optimisation of our organisational structure. The R&D team remains at the core with 380 FTE’s at YE, securing the future growth. Workforce reductions have been implemented without compromising the core development of our future-oriented services or the support we provide to our valued customers. Moving forward, we remain committed to optimising our workforce to better align with our strategic objectives.

The divestment of FitekIn/Onea, announced on August 1st, is still pending completion. However, we anticipate the closing to occur in the very near term. This transaction involves €7,2 million in cash. Additionally, we are actively exploring or working on other divestments to streamline the Group's operations and refocus on core business activities. This initiative aims to enhance our strategic focus and drive sustainable growth.

Changes in Unifiedpost Group's Board of Directors

Mr. Joost Uwents resigned from all his mandates within the Company, effective December 31, 2023, due to commitments arising from his other professional activities. Mr. Uwents served as a director on the Board of Directors, and his resignation has resulted in the cessation of his mandate, which will not be replaced at this point in time.

Additionally, Mr. Uwents held the position of Chairman of the Audit Committee. In light of his departure, Unifiedpost Group is pleased to announce the appointment of Mr. Philippe De Backer as a member of the Audit Committee.

Unifiedpost: pioneering digital transformation in the European market

The European market is rapidly digitising due to stringent regulatory frameworks like ViDa, driving adoption of digital invoicing, payments, and reporting systems. Unifiedpost leveraged IPO proceeds to acquire key companies, expanding its market presence and product suite. Integration efforts culminated in a cohesive platform, addressing diverse regulatory requirements. Operational efficiencies were attained through centralised structures, reducing costs while prioritising core business areas. Unifiedpost is well-positioned for growth, with a modular framework enabling integration of emerging technologies. Actively engaging with partners, Unifiedpost supports clients' digital transformation. Positioned as a leader in digital solutions, Unifiedpost aims for sustained growth, fully realising market potential in the coming years.

Growing the network: robust customer growth

Key business KPI’sEnd Q4 2023End Q3 2023End Q2 2023End Q1 2023End Q4 2022
Customers1.234.0981.212.5081.172.1971.133.7061.063.776
     Paying customers520.058505.636490.936473.679468.128
     Customers paid by 3rd parties714.040706.872681.261660.027595.648
Companies in business network2.404.8912.320.0652.254.7622.186.2702.109.297
Banqup customers

 

                                       

 
161.936156.450151.931143.902124.333
Billtobox customers Belgium

                                       

 
53.25750.52848.65145.35940.363
JeFacture customers France

 

                                       

 
17.01315.69914.29111.9735.428

Unifiedpost Group closely monitors several key metrics to gauge its performance and market reach. The total number of companies utilising Unifiedpost's services reached 1.234.098 by the end of 2023, reflecting steady growth and market penetration. The count of businesses in the network even grew to 2.404.891, underscoring our efforts to interconnect with other digital networks. Banqup, Unifiedpost's premium solution, saw a significant increase in customers, also in France with the uptake of JeFacture.

First proof points of regulatory tailwind

The regulatory landscape in Europe is rapidly evolving, particularly with Belgium mandating e-invoicing from January 1, 2026. This development underscores the importance of preparing for upcoming changes in 2024 and 2025. Following Belgium's implementation, France will implement e-invoicing requirements starting from 2026, with other countries like Germany and Spain to follow. These regulatory shifts are reshaping the business landscape, emphasising the need for digitalisation and compliance with evolving standards across European markets. The full EU-market had approximately 50 million SME’s and self-employed people that need to adapt the new way of working.

Statement from the external auditor

We are currently finalising the financial statements for the year ended 31 December 2023. Our independent auditor has confirmed that its audit procedures in relation to the financial information for the year ended 31 December 2023 as included in this press release are substantially completed and have not revealed any material corrections required to be made to the financial information included in this press release. Should any material changes arise during the audit’s finalisation, an additional press release will be issued.

The issuance of our annual report is scheduled for April 19, 2024.

Investors & Media webcast

Management will host a live video webcast for analysts, investors and media today at 10:00 a.m. CET.

A recording will be available shortly after the event. To attend, please register with the link below. Participants can also join via telephone. They can obtain their personal dial-in details by registering with this link.

To register and attend the webcast, please click here:

https://onlinexperiences.com/Launch/QReg/ShowUUID=798552DF-257F-4554-B0C7-8D61CC1DB6B8

A full replay be available after the webcast at: https://investors.unifiedpostgroup.com/

Financial Calendar 2024

Apr 19, 2024Publication of the annual report for 2023
May 20, 2024Publication of the Q1 2024 business update
May 21, 2024General Shareholder Meeting
Aug 27, 2024Publication of H1 2024 results
Nov 14, 2024Publication of the Q3 2024 business update

Contact

Laurent Marcelis

+32 477 61 81 37

Laurent.marcelis@unifiedpost.com


Interim consolidated statement of profit or loss and other comprehensive income (unaudited)

Thousands of Euro, except per share dataFor the period ended 31 December
 20232022
   
Digital processing revenues136.615126.916
Digital processing cost of services-77.572-73.770
   
Digital processing gross profit59.04353.146
   
Postage & Parcel optimisation revenues54.77064.047
Postage & Parcel optimisation cost of services-47.851-57.040
   
Postage & Parcel optimisation gross profit6.9197.007
   
Research and development expenses-23.662-14.133
General and administrative expenses -41.895-45.788
Selling and marketing expenses -26.705-29.190
Other income / expenses (-)-607-942
Impairment gains / losses (-)-39.000-
   
Profit / loss (-) from operations-65.907-29.900
   
Financial income175308
Financial expenses-15.910-9.367
Change in fair value of financial liabilities--4.295
Share of profit / loss (-) of associates-573-1.875
   
Profit / loss (-) before tax-82.215-45.129
   
Current income tax-2.318-1.178
Deferred tax1.3872.763
   
PROFIT / LOSS (-) FOR THE YEAR-83.146-43.544
   
Other comprehensive income / loss (-):-15-3.286
   
Items that will not be reclassified to profit or loss (-), net of tax:  
Remeasurements of defined benefit pension obligations12350
Items that will or may be reclassified to profit or loss (-), net of tax:  
Exchange gains / losses (-) arising on translation of foreign operations-138-3.336
   
TOTAL COMPREHENSIVE INCOME / LOSS (-) FOR THE YEAR-83.161-46.830
   
Profit / loss (-) is attributable to:  
Owners of the parent-83.899-43.550
Non-controlling interests7536
   
Total comprehensive income / loss (-) is attributable to:   
Owners of the parent-83.914-46.836
Non-controlling interests7536
   
Earnings per share attributable to the equity holders of the parent:  
Basic-2,32-1,26
Diluted-2,32-1,26

Interim consolidated statement of financial position (unaudited)

Thousands of Euro                              As at 31 December                                   As at 31 December
 20232022
   
ASSETS  
Goodwill113.069153.429
Other intangible assets82.85685.516
Property and equipment7.4208.231
Right-of-use assets9.73410.214
Investments in associates1.4931.875
Non-current contract costs475872
Deferred tax assets776462
Other non-current assets2.0861.728
Non-current assets217.909262.327
Inventories612822
Trade and other receivables23.42029.629 (*)
Contract assets617426
Contract costs1.2811.859
Current tax assets770705
Prepaid expenses1.9012.275
Cash and cash equivalents26.32340.033
Current assets from continuing operations54.92475.749
Assets classified as held for sale5.145-
Current assets60.06975.749
TOTAL ASSETS277.978338.076
   
SHAREHOLDERS’ EQUITY AND LIABILITIES  
Share capital326.806326.806
Costs related to equity issuance-16.029-16.029
Share premium reserve492492
Accumulated deficit-232.257-148.497
Reserve for share-based payments1.8311.813
Other reserve-1.581-2.863
Cumulative translation adjustment reserve-3.851-3.713
Equity attributable to equity holders of the parent75.411158.009
Non-controlling interests499281
Total shareholders’ equity75.910158.290
Non-current loans and borrowings110.51797.408
Liabilities associated with puttable non-controlling interests200840
Non-current lease liabilities6.1936.438
Non-current contract liabilities4.4304.039
Retirement benefit obligations-83
Deferred tax liabilities4.6365.720
Non-current liabilities125.976114.528
Current loans and borrowings5.0594.706 (*)
Current liabilities associated with puttable non-controlling interests7.5607.670
Current lease liabilities3.5473.800
Trade and other payables43.93034.853
Contract liabilities13.48712.701
Current income tax liabilities1.8451.528
Current liabilities from continuing operations75.42865.258
Liabilities directly associated with assets classified as held for sale664-
Current liabilities76.09265.258
TOTAL EQUITY AND LIABILITIES277.978338.076

(*) The comparative figures 2022 have been restated following IAS 8 regarding the factoring debt. The factoring agreement with Belfius/BNP
is a non-recourse agreement, hence the debt may be matched with the outstanding trade receivables.

Interim consolidated statement of changes in equity (unaudited)

Thousands of Euro

 

 

 
Share capitalCosts related to equity issuanceShare premium reserveAccumulated deficitShare based paymentsOther reservesCumulative translation adjustment reserveNon-controlling interestsTotal equity
Balance as at 1 January 2022309.220-15.926492-101.3321.5452.529-376277196.429
          
Result for the period----43.550---6-43.544
Other comprehensive income / loss (-)---50---3.336--3.286
Total comprehensive income / loss (-) for the period----43.500---3.3366-46.830
          
Issuance of new shares17.586-103----3.801--13.682
Share-based payments----74---74
Own shares----194---194
Current year profit AND OCI of NCI with put option-----3--3-
Changes in carrying value of liabilities associated with puttable NCI------5.230---5.230
True up of liabilities associated with puttable NCI and unwind of other reserve due to exercise of linked call option (JV UP Balkan)----3.637-3.637---
Other----28--1-11-29
Balance as at 31 December 2022326.806-16.029492-148.4971.813-2.863-3.713281158.290
           


Thousands of Euro

 

 
Share capitalCosts related to equity issuanceShare premium reserveAccumulated deficitShare based paymentsOther reservesCumulative translation adjustment reserveNon-controlling interestsTotal equity
Balance as at 1 January 2023326.806-16.029492-148.4971.813-2.863-3.713281158.290
 

Result for the period
----83.899---753-83.146
Other comprehensive income / loss (-)---123---138--15
Total comprehensive income / loss (-) for the period----83.776---138753-83.161
          
Share-based payments----18---18
Current year profit AND OCI of NCI with put option-----535--535-
Changes in carrying value of liabilities associated with puttable NCI-----750--750
Other---16--3--13
Balance as at 31 December 2023326.806-16.029492-232.2571.831-1.581-3.85149975.910
           

Interim consolidated statement of cash flows (unaudited)

Thousands of Euro                                                                        For the year ended  31 December
 2023                                                      2022
 CASH FLOWS FROM OPERATING ACTIVITIES   
 Profit / loss (-) for the year -83.146-43.544
 Adjustments for:   
 §  Amortisation and impairment of intangible fixed assets 59.90717.891
 §  Depreciation and impairment of property, plant & equipment 1.4891.452
 §  Depreciation of right-of-use assets 4.4294.168
 §  Impairment of trade receivables  33535
 §  Gain on disposal of fixed assets -33-18
 §  Financial income -174-308
 §  Financial expenses
  • Change fair value contingent consideration
 15.910
-
9.367
4.830
 §  Change fair value of derivative
  • Share of profit / loss (-) of associate
 -
573
-535
1.875
 §  Income tax expense / income (-) 931-1.585
 §  Share-based payment expense / own shares 18269
     
 Subtotal 239-6.103
 Changes in Working Capital   
 §  Increase (-) / decrease in trade receivables and contract assets & costs 6.1454.410 (*)
 §  Increase (-) / decrease in other current and non-current receivables -61-616
 §  Increase (-) / decrease in inventories 209-261
 §  Increase / decrease (-) in trade and other liabilities 11.753-7.416
     
 Cash generated from / used in (-) operations 18.285-9.986
 Income taxes paid -3.222-1.563
 Net cash provided by / used in (-) operating activities 15.063-11.550
     
 CASH FLOWS FROM INVESTING ACTIVITIES   
 Payments made for purchase of associate --3.750
 Exercise of the JV UP Balkan put option --5.000
 Payments made for purchase of intangibles and development expenses -16.439-22.242
 Proceeds from the disposals of intangibles and development expenses 81316
 Payments made for purchase of property, plant & equipment -974-1.778
 Proceeds from the disposals of property, plant & equipment 17119
 Interest received 175136
     
 Net cash provided by / used in (-) investing activities -17.140-32.199
     
 CASH FLOWS FROM FINANCING ACTIVITIES   
 Issue of ordinary shares -12.756
 Costs related to equity issuance --103
 Proceeds from loans and borrowings 3.91383.981 (*)
 Repayments of loans and borrowings -6.367-22.538 (*)
 Repayment of lease liabilities -4.524-4.326
 Interest paid on loans, borrowings and leasings -4.581-2.958
     
 Net cash provided by / used in (-) financing activities -11.55966.812
 FX impact cash --
 Net increase / decrease (-) in cash & cash equivalents -13.63623.063
 Cash classified within current assets held for sale -74-
 Net increase / decrease (-) in cash & cash equivalents, including cash classified within current assets held for sale -13.71023.063
 (*) The comparative figures 2022 have been restated following IAS 8 regarding the factoring debt.

 
   
 Cash and cash equivalents at beginning of period 40.03316.970
 Cash and cash equivalents at end of period 26.32340.033
       

Appendix: regulatory developments in Q4 2023

In the past quarter Q4 2023, significant regulatory developments have unfolded across key European markets, including:

  1. Belgium: mandatory e-invoicing effective from January 1, 2026, marking a pivotal step towards digitalisation in the country's business landscape.
  2. Germany: additional details regarding their plans for B2B e-invoicing have been provided, emphasising the use of XRechnung and ZUGFeRD formats. Implementation is expected to commence in January 2025, with mandatory e-invoicing for large companies starting from 2026.
  3. Croatia: plans are underway to implement mandatory B2B e-invoicing by 2026.
  4. France: updated timelines have been announced for the upcoming mandatory e-invoicing regulations. While the French Senate has approved a revised timetable for the implementation with a gradual roll-out starting from 1 July 2025, an amendment has been introduced by the government to restore the 2026 timing.
  5. Poland: the mandatory rollout of e-invoicing has been indefinitely postponed.
  6. The implementation of EU 'ViDa' e-invoicing and e-reporting has been delayed until at least 2030, allowing more time for preparations and adjustments.

These regulatory updates underscore the dynamic nature of the European market and highlight the importance of staying informed about changes to ensure compliance and strategic alignment. Unifiedpost remains committed to leveraging these developments to drive growth and innovation, while simultaneously prioritising short-term objectives such as further improving its cash flow and optimising business operations.


About Unifiedpost Group

Unifiedpost is a leading cloud-based platform for SME business services built on “Documents”, “Identity” and “Payments”. Unifiedpost operates and develops a 100% cloud-based platform for administrative and financial services that allows real-time and seamless connections between Unifiedpost’s customers, their suppliers, their customers, and other parties along the financial value chain. With its one-stop-shop solutions, Unifiedpost’s mission is to make administrative and financial processes simple and smart for its customers. Since its founding in 2001, Unifiedpost has grown significantly, expanding to offices in 33countries, with more than 500 million documents processed in 2021, reaching over 2.100.000 SMEs and more than 2.500 Corporates across its platform today.

Noteworthy facts and figures:

  • Established in 2001, with a proven track record
  • 2023 turnover €191 million
  • 1.200+ employees
  • Diverse portfolio of clients across a wide variety of industries (banking, leasing, utilities, media, telecommunications, travel, social security service providers, public organisations, etc.) ranging from large internationals to SMEs
  • Unifiedpost Payments, a fully owned subsidiary, is recognised as a payment institution by the National Bank of Belgium
  • Certified Swift partner
  • International M&A track record
  • Listed on the regulated market of Euronext Brussels, symbol: UPG

Warning about future statements: The statements contained herein may contain forecasts, future expectations, opinions and other future-oriented statements concerning the expected further performance of Unifiedpost Group on the markets in which it is active.  Such future-oriented statements are based on the current insights and assumptions of management concerning future events.  They naturally include known and unknown risks, uncertainties and other factors, which seem justified at the time that the statements are made but may possibly turn out to be inaccurate.  The actual results, performance or events may differ essentially from the results, performance or events which are expressed or implied in such future-oriented statements.  Except where required by the applicable legislation, Unifiedpost Group shall assume no obligation to update, elucidate or improve future-oriented statements in this press release in the light of new information, future events or other elements and shall not be held liable on that account.  The reader is warned not to rely unduly on future-oriented statements.

Attachments

  • Press release FY2023 FR
  • Press release FY2023 ENG