Anthropologie and BHLDN have engaged with 25,000 customers since
JRNI Appointments helps retailers connect with customers in various ways, including in-store appointments, virtual appointments and email consultations, and helps provide seamless and highly personalized experiences to each shopper.
"As the business owner of our styling programs, it has been incredibly helpful to have the flexibility within the JRNI platform to make adjustments to the appointments and services we offer — to be able to go in and change booking questions, add new services, customize triggered emails, etc. — those types of features and functionality are so easy that we no longer have to involve our technology or web development partners to get them implemented,"
"JRNI was the reason, really the service, that allowed us to act so quickly and nimbly, to get this off the ground," Bender said. "My biggest test for JRNI was that there were no questions asked, just ideas to figure out how we can make this work during this crazy time. So that was really amazing. When we were able to open our doors using in-store appointments, it's really great to see that everything can be managed in one space, even though the appointment channel is different."
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