The template eliminates the need for customization and is available now for download on the 3CX platform
3CX is a global leader in business communications solutions. The two companies joined forces to simplify Snom devices' provisioning process on the 3CX platform, eliminating the need for any customization. This new integration means rapid, easily managed deployments on 3CX with the latest Snom SIP offerings.
Comprehensive tests accompanied the standardization of the Snom template on 3CX's communications system. The updated standardized template is available for download via "Updates" within the 3CX Management Console.
Follow these simple steps to provision your Snom D7xx devices on 3CX:
- Phone Provisioning > Options
- Select English (
U.S. ) for Phone Display Language - When English (
U.S. ) is selected, North American-centric settings make the phone's behavior more conducive for the North American user
During the provisioning process, the phone will automatically upgrade to 10.1.64.17. Once the upgrade is complete, the user can expect the following North American-centric behavior, updated based on customer feedback:
- Transfer behavior – In the transfer dial screen, dialing a number and pressing OK or selecting the transfer key would usually blind transfer the active call. Instead, this updated setting allows a typical outbound call with options to safe transfer ("blind transfer") or an attended transfer.
- Learn more: https://service.snom.com/display/wiki/transfer_dialing_on_other
- Hold – When placing an active call on hold, the user will no longer hear the dial tone.
- More on hold: https://service.snom.com/display/wiki/cw_dialtone
Auto Dial – Auto dialing is set by default to 6 seconds after the last digit is dialed.- More on auto dial: https://service.snom.com/display/wiki/auto_dial
- Call Waiting – While on an active call and receiving a second call, the new caller information is displayed on the main screen. While still on the active call, you will hear the call waiting tone; however, any action taken on the phone affects the new caller, not the active call.
- Learn more: https://service.snom.com/display/wiki/always_show_active_call
- Provisioning URL – This only applies when using DHCP Option 66, now defaulted to "off." The values found in the DHCP Options 66 & 67 will now clear after a reboot.
- https://service.snom.com/display/wiki/keep_provisioning_url_after_reboot
- Updated soft key displays when in different call states:
- Connected Call – users will now see Conference, Hold, and Transfer
Call Holding – users will now see Conference, Retrieve, and Transfer- Incoming Call – users will now see Transfer
"3CX is a key strategic partner for Snom. We listened to 3CX provider feedback when designing our new template, and you can see that feedback reflected in the results," explained
Cost-effective and easy to use, the suite of Snom SIP endpoints seamlessly scales from small to enterprise businesses. Snom Americas backs their suite of products with North American-based sales, technical and support teams, as well as industry-leading three-year warranties.
Snom helps business customers upgrade their communication system by offering back-to-business incentives like new lower prices beginning
For more information on Snom Americas and our back-to-business incentives, please visit www.snomamericas.com.
About Snom
As a pioneer and a leading brand of professional and enterprise VoIP phones, Snom provides a diverse collection of telecommunication products that elevate the business user experience through state-of-the-art technology and design. These business phones are sold through a wide network of trusted partners and are backed by industry-leading warranties and North American-based training and support. Acquired by
For more information, please visit www.snomamericas.com.
© 2021
About 3CX
3CX is the developer of an open standards communications solution which innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience. With integrated video conferencing; apps for Android, iOS, the web and desktop; a full suite of collaboration features, and website live chat, 3CX offers companies a complete communications package out of the box.
250,000 customers worldwide use 3CX including McDonalds,
For more information, please visit www.3cx.com.
Marketing Communications Supervisor
phuff@vtechphones.com
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