Freudenberg e-Power Systems has started to use XMReality for field service operations. Freudenberg is dedicated to providing energy systems contributing to a sustainable and clean future, and with XMReality Remote Guidance they are making field service operations more sustainable through less travel. Freudenberg e-Power Systems offers a wide range of solutions, including battery systems, fuel cell systems, and combined systems that are used in a variety of industries, including commercial vehicles, marine vessels, and stationary applications.

XMReality will initially be used to provide field service and support for battery cells for cruise ship operations. By using remote guidance, Freudenberg can ensure fast and efficient field support of their battery cells no matter where the cruise ships are located by simply initiating an XMReality call.