Yapi ve Kredi Bankasi : 2022 Integrated Annual Report

2022 INTEGRATED ANNUAL REPORT

Agile

Pioneer

We are the Bank

that makes

a difference Competitive and shapes

Innovative	the future

Customer Focus

From the	About	Business Model	Responsible	Innovative	Human	Corporate	Financial	Annexes
Management	Yapı Kredi	and Stakeholders	Growth	Banking	Focus	Governance	Informaton

On February 6, 2023, our country underwent one

of the biggest natural disasters in its history.

We are deeply sorrowed...

We wish God's mercy on the citizens who lost their

lives in the earthquake disaster, condolences to our country,

and a quick recovery to all those who are injured.

We will get through these difficult days in the spirit of

unity and solidarity, and we will

heal our wounds together.

Koç Holding and Yapı Kredi continue to use all their resources to support our people during the recovery process and to work with all their strength to ensure a better future for our country.

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Presentation

Yapı Kredi 2022 Integrated Annual Report

Yapı Kredi 2022 Integrated Annual Report

Presentation

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Presentation	From the	About	Business Model	Responsible
	Management	Yapı Kredi	and Stakeholders	Growth

Contents

Innovative	Human	Corporate	Financial	Annexes
Banking	Focus	Governance	Informaton

4 ABOUT THE REPORT

PRESENTATION

8 OUTLOOK

FROM THE MANAGEMENT

1. CHAIRMAN'S MESSAGE

1. CEO'S MESSAGE

ABOUT YAPI KREDİ

24 ABOUT YAPI KREDI

1. VISION, MISSION, STRATEGY AND VALUES

1. SHAREHOLDING STRUCTURE

1. MILESTONES

1. SERVICE MODEL

1. SUBSIDIARIES OF YAPI KREDI

1. 2022 POSITIONING
2. SUMMARY FINANCIALS
3. BOARD OF DIRECTORS

1. SENIOR MANAGEMENT

1. BOARD OF DIRECTORS AND COMMITTEES

BUSINESS MODEL AND STAKEHOLDERS

70 SUSTAINABILITY MANAGEMENT

74 BUSINESS MODEL AND STRATEGY

78 TRENDS, THEIR IMPLICATION FOR THE SECTOR AND

YAPI KREDI'S RESPONSE

1. ETHICS AND COMPLIANCE

1. MATERIAL ISSUES

1. STAKEHOLDER RELATIONS

1. RISK MANAGEMENT

RESPONSIBLE GROWTH

1. RESPONSIBLE AND SUSTAINABLE FINANCES

1. ENVIRONMENTAL IMPACT

1. CONTRIBUTION TO THE SOCIETY

INNOVATIVE BANKING

1. BANKING ACTIVITIES
2. RETAIL BANKING

1. BUSINESS BANKING

1. PAYMENT SYSTEMS

1. PRIVATE BANKING AND WEALTH MANAGEMENT

1. COMMERCIAL AND SME BANKING

1. CORPORATE BANKING

1. YAPI KREDI ASSET MANAGEMENT
2. YAPI KREDI INVEST
3. YAPI KREDI LEASING
4. YAPI KREDI FAKTORING
5. YAPI KREDI BANK NEDERLAND
6. YAPI KREDI BANK AZERBAIJAN
7. TREASURY MANAGEMENT

1. LIMITLESS BANKING

1. TECHNOLOGY, DATA AND PROCESS MANAGEMENT

1. BANKING OPERATIONS MANAGEMENT

1. TECHNOLOGICAL RISKS AND CYBER SECURITY

1. OTHER SUBSIDIARIES

HUMAN FOCUS

208 CUSTOMER EXPERIENCE

211 CUSTOMER COMMUNICATION CENTER

1. PERSONAL DATA PROTECTION AND PROCESSING

1. TALENTED AND COMMITTED EMPLOYEES

1. AWARDS

CORPORATE GOVERNANCE

1. SUPPORT SERVICES
2. ORDINARY GENERAL MEETING AGENDA
3. REPORT OF THE BOARD OF DIRECTORS

236 AUDIT COMMITTEE'S ASSESSMENT ON INTERNAL AUDIT, INTERNAL CONTROL AND RISK MANAGEMENT SYSTEMS

240 2022 FINANCIAL REVIEW

1. FIVE-YEARSUMMARY FINANCIALS
2. CREDIT RATINGS
3. DECLARATION OF COMPLIANCE WITH CORPORATE

GOVERNANCE PRINCIPLES

1. CORPORATE GOVERNANCE COMPLIANCE REPORT

1. CORPORATE GOVERNANCE INFORMATION FORM

1. SUSTAINABILITY PRINCIPLES COMPLIANCE FRAMEWORK

1. LEGAL DISCLOSURES
2. INDEPENDENCE DECLARATION
3. STATEMENT OF RESPONSIBILITY
4. DIVIDEND DISTRIBUTION POLICY
5. NOTE ON 2022 NET PROFIT
6. INDEPENDENT AUDITOR'S REPORT ON THE BOARD OF DIRECTORS' ANNUAL REPORT ORIGINALLY ISSUED IN TURKISH

FINANCIAL INFORMATION

284 PUBLICLY ANNOUNCED UNCONSOLIDATED FINANCIAL STATEMENTS AND RELATED DISCLOSURES AT DECEMBER 31, 2022 TOGETHER WITH AUDITOR'S AUDIT REPORT

448 PUBLICLY ANNOUNCED CONSOLIDATED FINANCIAL STATEMENTS AND RELATED DISCLOSURES AT DECEMBER 31, 2022 TOGETHER WITH AUDITOR'S AUDIT REPORT

ANNEXES

1. TABLES

1. DIRECTORY
2. LEGAL DISCLAIMER

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Yapı Kredi 2022 Integrated Annual Report

Yapı Kredi 2022 Integrated Annual Report

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Presentation	From the	About	Business Model	Responsible
	Management	Yapı Kredi	and Stakeholders	Growth

GRI 2-1; GRI 2-2; GRI 2-3; GRI 2-5

About

the Report

Innovative	Human	Corporate	Financial	Annexes
Banking	Focus	Governance	Informaton

NATURE, PERIOD AND SCOPE

The Integrated Annual Report of Yapı ve Kredi Bankası A.Ş. and its domestic and overseas affiliated subsidiaries ("Yapı Kredi" or "Bank"), this report presents the 12 month activity period of Yapı Kredi between 1 January 2022 and 31 December 2022. Accordingly, the financial and non-financial data of Yapı ve Kredi Bankası and its subsidiaries, both domestic and overseas, are included in the report.

The Report will be presented to the 2023 Ordinary General Meeting of Yapı Kredi as an Annual Report.

CONTENT AND REGULATORY FRAMEWORK

The Report presents the integrated business model of Yapı Kredi that creates long-term value for all of its stakeholders, its management of risks and opportunities, future strategies, stakeholder communication, and its performance on economic, environmental and social indicators. The Report also provides detailed information on the Bank's material issues identified with the broad involvement of stakeholders, approach to governance based on sectoral and global trends, and its performance and goals in financial and non-financial areas.

The Report provides the statement table for the Task Force on Climate-Related Financial Disclosures (TCFD), of which Yapı Kredi is a supporter.

Moreover, the reporting of the United Nations Responsible Banking Principles, which Yapı Kredi signed as a founder in order to shape the sustainable banking of the future, is also shared with the stakeholders.

AUDIT APPROACH

Selected economic indicators, sustainability governance, energy, greenhouse gas emissions, water consumption, waste generation, environmental investment, compliance with environmental legislation, renewable energy financing, greenhouse gas emissions prevented through renewable energy financing, occupational health and safety, selected social performance indicators for employees, anti-bribery, anti-corruption, and human rights indicators provided in this Report have been audited with a limited assurance by the independent audit firm, PwC Bağımsız Denetim ve Serbest Muhasebeci Mali Müşavirlik A.Ş., in accordance

with the ISAE 3000 (Revised) and ISAE 3410 standards. The list and scope of indicators assured are given in the Independent

SUSTAINABILITY INDEXES LISTING YAPI KREDI AND INITIATIVES SUPPORTED BY THE BANK

The Report presents the integrated business model of Yapı Kredi that creates long-term value for all of its stakeholders, its management of risks and opportunities, future strategies, stakeholder communication, and its performance on economic, environmental and social indicators.

The report has been prepared in accordance with the renewed GRI Standards, the International Framework within the Value Reporting Foundation, and the SASB Sustainability Accounting Standard for Commercial Banks FN-CB standard. Borsa İstanbul Sustainability Index Banking Criteria, United Nations Global Compact, United Nations Sustainable Development Goals (SDGs), and Women's Empowerment Principles (WEPs), of which Yapı Kredi is a signatory, were also taken into consideration in the preparation of the report. The report includes the gender equality targets have been set in technology and innovation framework of the Bank which is among the global leaders in the field of "technology and innovation" of the United Nations "Generation Equality Forum".

Assurance Statement on pages 646-651.

The financial data presented in the Report have been audited by the same independent audit firm. The relevant Independent Auditor's Statements are present on pages 285 and 449 of the Report.

Please send all your questions, comments and suggestions regarding the report to [e-mail] [e-mail]

Please scan the QR code for the full version of Yapı Kredi 2022 Integrated Annual Report.

4	Yapı Kredi 2022 Integrated Annual Report

Yapı Kredi 2022 Integrated Annual Report

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Presentation	From the	About	Business Model	Responsible	Innovative	Human	Corporate	Financial	Annexes
	Management	Yapı Kredi	and Stakeholders	Growth	Banking	Focus	Governance	Informaton

We value
innovative ideas.	Being a pioneer

We are the leader

of change and

innovation.

PRESENTATION

8 Outlook

We can freely express

extraordinary and

creative ideas.