Zenitel announced the release of AlphaView, a new PC based system management package for the deal solution for control room operators, enabling them to act quickly and efficiently to calls and events. AlphaView shows the status of intercom devices using maps and makes it easy for operators to: View - calls and call requests; Act - easily and quickly to events and requests; Store - an onscreen history of events. Primarily intended for use in a control room environment. It provides a clear overview for operators with multiple layout possibilities according to the operator`s preference. Layouts can be defined to cover single or multiple screens. They can be added edited and deleted by administrators.