Agilysys : An Interview with Don DeMarinis on Driving Gaming Industry Success
December 07, 2018 at 11:08 am EST
Share
The latest tech enhancements from Agilysys, a leader in hospitality technology, brings a fresh user interface (UI) and integration to its existing property management solutions. While the new UI makes the technology simpler to learn and navigate, the integration enables newer technologies to connect to it. With a younger population coming to work in hotels and resorts, the expectations are that tech interfaces be familiar and easy to use.
'So much of what we do is determined by our customers' need to shape the guest journey.'
Don DeMarinis, SVP of Sales, Agilysys
Agilysys is arguably the only company in its space to use its hospitality software throughout the entire guest journey. From booking a hotel on the website, which automatically synchronizes to the PMS, checking-in via kiosk or the guest's mobile phone, purchasing food in restaurants and in the room, to booking a tee time, dining reservations or a spa treatment.
To further support the guest journey, guest-facing tech is being deployed in ways that are seamless and bring immediate value to resorts. The Agilysys team starts with a detailed site survey and workflow assessments. Self-serve products must be intuitive. No one wants to or has the time to stand in front of a technology and fumble around trying to figure out how it works. Agilysys' kiosk solution does just that while also providing the ability to tailor the kiosk to the property's branding and unique workflows. These enhancements jump out on the screen. They will soon be ready for gaming properties with essential integration points to include spa, golf and other activities.
'Agilysys has been around for years and has really taken several leaps forward in recent months.'
Roger Gros, Publisher, Global Gaming Business
Attachments
Original document
Permalink
Disclaimer
Agilysys Inc. published this content on 07 December 2018 and is solely responsible for the information contained herein. Distributed by Public, unedited and unaltered, on 07 December 2018 16:06:01 UTC
Agilysys, Inc. is a provider of hospitality software that delivers cloud-native software-as-a-service (SaaS) and on-premises solutions for hotels, resorts, cruise lines, casinos, corporate foodservice management, restaurants, universities, stadiums, and healthcare. The Company offers software solutions to the hospitality industry, including point-of-sale (POS), property management (PMS), inventory and procurement, payments, and related applications, to manage the entire guest journey. It is a developer and marketer of software-enabled solutions and services to the hospitality industry, including software solutions with third-party hardware and operating systems; subscriptions and maintenance; and professional services. Its POS solutions include InfoGenesis, IG Flex, IG Kiosk, IG KDS, IG OnDemand, IG Quick Pay, IG Smart Menu, IG PanOptic Kiosk, and IG Digital Menu Board. Its PMS solutions include Agilysys LMS, Agilysys Versa, Agilysys Stay, and others.