INTEGRATED REPORT 2019
People matter, results count.
Statement
3
Group profile
4-5
Conversation
6-7
AGroupdesignedtocreate
long-termvalue
8-21
Teamsmobilizedtoshape
apositivefuture
22-31
Arenewedgovernance
32-37
The artist
38-39
Collection and credits
40-41
3 | Statement - |
Preparing the
futureAs a leader in digital transformation, our mission has become all the more important today, as we aim to help our clients seize all the opportunities offered
by technology in order to keep their employees safe in these times of crisis, all while ensuring their business continuity, as well as boosting their agility and competitiveness to prepare for the future.
In addition, the social and environmental challenges facing | |||
the world call for swift and strong action by companies and | |||
institutions. Our Group has long advocated for digital | |||
inclusion and the fight against climate change, notably by | |||
reducing our carbon emissions and developing service | |||
offerings to reduce our clients' emissions. | |||
Paul Hermelin, | Backed by the continuously growing expertise and skills of | ||
Chairman | our talented people, our entrepreneurial culture and the | ||
values that guide us on a daily basis, we are working to | |||
Aiman Ezzat, | ensure that digital, technology and innovation serve as | ||
CEO | drivers of sustainable development. | ||
Shobha Meera, | Our multicultural organization, resolutely anchored in all | ||
communities where we operate, is now more resilient, | |||
Corporate Social | |||
Responsibility | committed, united and agile than ever before. Following a | ||
well-managed internal process of managerial transition, | |||
Olivier Lepick, | Capgemini also benefits from a governance with broad | ||
expertise adapted to the Group's challenges. | |||
Human Resources | |||
(interim) and Secretary | |||
General | For the third year in a row, we are publishing an Integrated | ||
Report based on the Reference Framework published by | |||
Rosemary Stark, | the International Integrated Reporting Council (IIRC) to | ||
present how the Group creates and shares value. | |||
Sales | |||
Feel free to share your comments by sending us a message | |||
at the following address: | |||
integratedreporting@capgemini.com |
CAPGEMINI - INTEGRATED REPORT 2019
- Group profile | A Leader for Leaders | 4 |
5 | A Leader for Leaders | Group profile - |
CAPGEMINI
A GLOBAL LEADER IN CONSULTING, DIGITAL
WHAT WE DO
Innovative and high-added-value services:
Strategy & Transformation
Applications & Technology Operations & Engineering
WHO
WE ARE
219,300
employees drawn from over 120 nationalitiesin more than 40 countries
TRANSFORMATION, TECHNOLOGY AND ENGINEERING SERVICES
EUROPE, MIDDLE EAST | ||
AMERICAS | AND AFRICA | ASIA-PACIFIC |
26,120 people | 75,740 people | 117,440 people |
With Altran,
we have created a global leader in Intelligent Industry. To learn more, visit: reports.capgemini.com/2019/files/altran/Capgemini_Altran_2019_VA.pdf
OUR PRIORITY OFFERS
HOW WE OPERATE
Customer Experience
Cloud
Cybersecurity
Artificial Intelligence
& Analytics
Digital Engineering & Manufacturing
Digital Core with SAP S/4HANA©
ADMnext
Seven core values: Honesty
Boldness
Trust
Freedom
Team Spirit
Modesty Fun
WHO WE WORK WITH
WHAT WE ACHIEVED IN 2019
76%
of the 200 largest public companies on
the Forbes Global 2000 List are our clients
96%
of our revenues come from existing clients
€14.1bn
revenue
+7%since 2018
12.3%
operating margin
€1.3bn
free cash flow
27,300+beneficiaries supported by our digital literacy programs
Recognized once again in
2019 as one of the World's
Most Ethical
Companies
Named onCDP's*'A List'
Figures at December 31, 2019
* Carbon Disclosure Project
CAPGEMINI - INTEGRATED REPORT 2019 | CAPGEMINI - INTEGRATED REPORT 2019 |
- Group leadership | Conversation | 6 |
7 | Conversation | Group leadership - |
After the Shareholders' Meeting in May 2020, | ||
Paul Hermelin, you will remain Chairman of the | ||
Board and Aiman Ezzat will succeed you as | ||
Chief Executive Officer. How are you approaching | ||
PAUL HERMELIN - | this new phase? | |
Paul Hermelin- In 2017, I proposed to adopt a | ||
CHAIRMAN* | ||
CONVERSATION | governance structure separating the functions of Chairman | |
principle at that time. I was convinced that we could find an | ||
and Chief Executive Officer, which the Board accepted in | ||
AIMAN EZZAT - | internal solution: a rapidly growing group must certainly | |
CEO* | generate talent. Today, I am delighted that the Board has | |
chosen Aiman Ezzat as Chief Executive Officer. Aiman has | ||
more than 20 years of experience within the Group and has | ||
worked alongside me since 2005. This choice sends a strong | ||
message to all of Capgemini's talents. | ||
Aiman Ezzat- I would like to thank the Board of Directors | ||
for the confidence it has shown in me. Paul has left his mark | ||
on more than half of our Group's history. I am very proud to | ||
succeed him and I will do my utmost to continue the success | ||
of the last few years. I fully appreciate my responsibility in | ||
Since it was founded in 1967 by | leading this tremendous Group, to which I am deeply | |
attached. We are fortunate that our profession fulfills a role | ||
Serge Kampf, the Capgemini | of particular importance today. Technology is key to ensuring | |
the resilience of our economy and, beyond that, the | ||
group has always distinguished | ||
resilience of our society. | ||
itself by its audacity and its | Since you mentioned the current health crisis, how | |
determination to build, grow and | ||
have you organized the Group's response? | ||
develop its talents and its clients. | A. E.- We have set up a crisis unit primarily to manage the | |
health and protection of our employees. Our second priority | ||
During this very turbulent spring | ||
was to ensure business continuity for all our clients across | ||
of 2020, the entire company has | 50 countries. During this unprecedented period, the Group | |
mobilized to take on new | ||
challenges together and continue | ||
its development. |
Watch the video on
reports.capgemini.com/2019/en/annual-report.html
has demonstrated its remarkable agility and responsiveness. In geographies such as India, we switched to over 90% remote working in just a few days. The credit for this achievement goes first and foremost to our colleagues. They have shown an unfailing commitment at all times, as well as an enormous generosity that has led to numerous initiatives, particularly in the field of public health. I would like to express my sincere thanks to them and my hope that we will come out of this experience even stronger, as an industry, as a company and as a society at large.
P. H.- This crisis calls on us to rethink the way we work. Remote work on such a massive scale is changing us. I am convinced that it can become an essential element in redefining how we work together at a distance. It will also shape the methods employed by a new generation of leaders.
At the beginning of April, Altran became part of the Capgemini group. What new prospects does this acquisition open up?
P. H.- We are thrilled to welcome Altran's 50,000 employees. With them, Capgemini is expanding and will now cover not only digital technologies but also industrial
technologies. We had the intuition that, after digital marketing, Intelligent Industry would be the next wave of innovation, driven by connected objects and 5G. Altran brings us technological skills and valuable R&D expertise in many sectors. The integration will be facilitated through the proximity of our cultures and business models. With Altran, we are embarking on a new chapter in the history of our Group. Essentially, we were engineers in consulting, and IT and digital technologies. With Altran, we are broadening our range to include all technologies. Capgemini has become a leader in technology services, now capable of defining and implementing new objects and services for its clients.
A. E.- This is a strategic operation. It is a powerful accelerator for developing our relationships with all of the company's decision-makers. At the same time, together with Altran, we are creating the world leader in Intelligent Industry. Combining the expertise of Capgemini and Altran will enable us to propose a unique offer to the market. Let's take the example of autonomous cars: Altran works on the connected vehicle and Capgemini manages digital systems to process the data generated and required by the vehicle. This unprecedented combination will position us as the strategic partner for the digital transformation of industrial and technology companies.
It is now more difficult than ever to anticipate the future, but can you tell us the principles that will shape your efforts?
A. E.- "These are the values that will retain their meaning in our common adventure when the challenges of the times call everything into question," as Serge Kampf, the founder of Capgemini, once said. Our fundamentals are very solid. Technology will be more than ever a part of our lives and of all chains, whether logistical, industrial, relational or solidarity- based. The massive adoption of digital technology that we have seen since the start of the health crisis is leading to a paradigm shift that will have a lasting impact on expectations in terms of customer experience and the digitalization of business processes. We will also have to be attentive - as I will be - to the ethical use of these technologies and the digital inclusion of the greatest number of people. Finally, I will ensure that the fight against climate change remains a priority. We must work together to reinvent the way we live and work. This is our responsibility as a leader in our industry. J
*Aiman Ezzat succeeded Paul Hermelin as Chief Executive Officer
of the Group at the Shareholders' Meeting on May 20, 2020. Paul Hermelin continues as Chairman of the Board of Directors.
"WITH ALTRAN, WE ARE CREATING THE WORLD LEADER IN INTELLIGENT INDUSTRY."
CAPGEMINI - INTEGRATED REPORT 2019 | CAPGEMINI - INTEGRATED REPORT 2019 |
9 | Part I - |
We strive to address all the challenges of our ecosystem in order to transform shifts in our markets and technological innovations into levers for creating long-term value for our clients. Our growth strategy is based on our solid performance, our cutting-edge expertise and our agile portfolio of services. Following the acquisition of Altran, we benefit from a unique ability to support the digital transformation of industrial and technology companies.
S'ÉVADER (ESCAPE), 2017
MIRYAM HADDAD Oil on canvas, 22x16cm
Photo: Claire Dorn
Courtesy of the artist and Art: Concept, Paris
PART I
-
AGroup
designedto
create long-term value
CAPGEMINI - INTEGRATED REPORT 2019
- Creating long-term value | 2019 Key figures | 10 |
A SOLID PERFORMANCE, THE FOUNDATION OF OUR FUTURE GROWTH
11 | 2019 Key figures | Creating long-term value - |
Our strong financial performance in 2019 reflects our sound business model and rigorous approach to management. Combined with our extra-financial performance, these results will enable us to pursue our long-term growth strategy.
REVENUE BY REGION | REVENUE BY SECTOR | REVENUE BY BUSINESS |
in percentage | in percentage | in percentage |
TOTAL HEADCOUNT | PERCENTAGE OF WOMEN IN |
in thousands | THE HEADCOUNT |
33% |
PERCENTAGE OF NEW
VICE-PRESIDENTS WHO ARE
WOMEN
219 | 32% |
211 | 31% |
200 |
24%
18%
29%
32% | NORTH AMERICA | 26% | FINANCIAL SERVICES | 71% | APPLICATIONS & TECHNOLOGY |
27% | REST OF EUROPE | 20% | MANUFACTURING | 22% | OPERATIONS & ENGINEERING |
21% | FRANCE | 14% | PUBLIC SECTOR | 7% | STRATEGY & TRANSFORMATION |
12% | UNITED KINGDOM AND IRELAND | 14% | CONSUMER GOODS & RETAIL | ||
8% | ASIA-PACIFIC AND LATIN | 12% | ENERGY & UTILITIES | ||
AMERICA | 8% | TELECOMMUNICATIONS, MEDIA & | |||
TECHNOLOGY | |||||
6% | SERVICES |
2017 | 2018 | 2019 | 2017 | 2018 | 2019 |
WORKFORCE
BY GEOGRAPHY
in percentage
39 hours
of training on average per employee
2017 2018 2019
DIGITAL INCLUSION
74%
of our social projects focus on digital inclusion
REVENUES
in millions of euros
f | +5.3% |
year-on-year at constant | |
exchange rates |
OPERATING MARGIN | ||||
in millions of euros | ||||
f | +7% | f | +9% | |
+4% | ||||
2.75 million
shares applied for under the sixth employee shareholding plan carried
out in 2019
13
Digital Academies*
in 7countries with more than
12,525
13,197
14,125
f | 1,741 |
1,597 | |
1,493 |
57%ASIA-PACIFIC AND LATIN AMERICA
18%REST OF EUROPE
13%FRANCE AND MOROCCO
8%NORTH AMERICA
4%UNITED KINGDOM AND IRELAND
1,560graduates
- Global network of learning institutions helping disadvantaged groups and those excluded from the job market to acquire digital skills
2017 | 2018 | 2019 | 2017 | 2018 | 2019 |
ORGANIC FREE CASH FLOW | DIVIDEND PER SHARE | ||||
in millions of euros | in euros | ||||
1,160 | 1,288 | 1.70 | 1.70 | 1.90 | |
1,080 | 1.35* | ||||
2017 | 2018 | 2019 | 2017 | 2018 | 2019 |
*In view of the global coronavirus pandemic, the Board of Directors on April 27, | |
2020, decided, in a show of solidarity between the various stakeholders, to | |
reduce by 29% the dividend proposed for approval at the Shareholders' Meeting | |
CAPGEMINI - INTEGRATED REPORT 2019 | on May 20, from €1.90 initially planned to €1.35 per share. |
GREENHOUSE GAS EMISSIONS
in tCO2eq
GROUP EMISSIONS | EMISSIONS PER EMPLOYEE | |||||
552,373 | 3.10 | |||||
506,785 | 2.44 | -29% | ||||
474,321 | 2.20 | |||||
compared to 2015, the benchmark | ||||||
for our targets for reducing our carbon |
footprint
2015 | (...) | 2018 | 2019 | 2015 (...) 2018 | 2019 |
CAPGEMINI - INTEGRATED REPORT 2019
- Creating long-term value | Trends | 12 |
TACKLING THE CHALLENGES
OF TOMORROW
13 | Trends | Creating long-term value - |
In addition to analyzing the disruptions linked to the current crisis, we are constantly striving to identify the trends that structure our markets and the expectations of our clients' customers. By anticipating future opportunities and managing medium-term risks, we are able to harness all the levers of tomorrow's value creation.
TECHNOLOGY
Data and artificial intelligence, cloud and digital, edge computing, automation, Internet of Things
50+%
of European manufacturing corporations utilize AI
(Source: Capgemini)
175
zettabytes of data - or a stack of DVDs extending 23 times the distance between the Earth and the Moon - will be generated worldwide in 2025, compared with 33 zettabytes in 2018
(Source: IDC)
Cybersecurity
2,244
cyberattacks a day worldwide, or one every 39 seconds
(Source: University of Maryland)
Large-scale development of 5G
2 bn
people will be covered by 5G by 2030
(Source: McKinsey)
We are strengthening our expertise in data platform technologies and developing new offers, particularly in AI. Capgemini makes every effort to attract and train numerous cybersecurity experts to provide our clients with comprehensive consulting, monitoring and protection services.
WORK
The race for talent
756,000
job openings in information and communication technologies in Europe in 2020
(Source: World Economic Forum)
Importance of sharing the company's values and personalization of employee pathways
83%
of thriving employees are more likely
to work for a company they trust to train them in the skills tomorrow.
(Source: Mercer)
Multiple ways of working
69%
of American organizations authorize their employees to work remotely some of the time and…
27%
of these organizations have implemented full-timeremote-work terms
(Source: Society for Human Resources Management)
Capgemini employs more than 219,000 people sharing a common goal: to guarantee our clients receive innovative and optimal services.
The Group strives to attract and retain the best talent by taking into account their expectations (search for meaning, real-time feedback, etc.) and new ways of working together (remote work, flexibility, personalized career paths, etc.).
ECONOMY
Rise of regional economic hubs
2nd
biggest economy worldwide in 2050: India
(Source: PwC)
Disrupting business models and the rise of new players
Less than 20 years
the average age of S&P 500 companies, compared with 60 years in the 1950s
(Source: Crédit Suisse)
8 out of 10
companies with the largest market capitalization are digital and tech giants, compared with two out of 10 in 2010
(Source: FXSSI - January 2020)
Present in more than 40 countries around the world, including India, our Group endeavors to develop its activities in a balanced
way throughout each of its geographic areas.
THE ENVIRONMENT
AND SOCIETY
Climate change and natural resource depletion
43.1 Gt
of CO2released into the atmosphere in 2019 (an increase), compared with a target of zero net emissions in 2050
(Source: Global Carbon Budget)
Demographic shifts and urbanization
60%
of people will live in cities by 2030, among a total population estimated at 8.5 bn
(Source: United Nations)
Digital divide
Nearly 60%
of humanity is connected to the web -
but the internet is 50 times faster in Singapore than Algiers
(Source: WeAreSocial)
The rise of ESG criteria
US$32,000 bn
in managed assets including ethics and ESG (environmental, social and governance) criteria
(Source: Financial Times)
Together with its clients and partners, Capgemini develops solutions to meet the targets outlined by the Paris Climate Agreement, while conducting its CSR program - Architects of Positive Futures.
CAPGEMINI - INTEGRATED REPORT 2019 | CAPGEMINI - INTEGRATED REPORT 2019 |
- Creating long-term value | Strategy | 14 |
Strengthened by the acquisition of Altran, our Group is built on five strategic pillars, which have now become more relevant than ever before.
A CONFIRMED STRATEGIC
INTENTION
BE THE PREFERRED PARTNER | |
FOR OUR CLIENTS' | INVEST IN OUR EMPLOYEES, |
TRANSFORMATION AND | WHO ARE OUR MOST |
1GROWTH CHALLENGES | 2VALUABLE ASSET |
15 | Strategy | Creating long-term value - |
3 | 4 | ||||||
ROLL OUT A BALANCED PORTFOLIO | INNOVATE BY MOBILIZING | ||||||
AN ECOSYSTEM OF STRATEGIC | |||||||
OF INNOVATIVE OFFERINGS | PARTNERS | ||||||
n order to offer our clients innovative and high value- | he synergies offered | Exchanges (AIEs) enables | |||||
added services, we have set up an agile management | by our ecosystem of | us to consolidate and | |||||
of our portfolio of offers. For example, using targeted | preferred partners* | strengthen our positioning | |||||
Iacquisitions, we are developing our offerings in digital | Tare essential to | in applied innovation, by | |||||
and cloud environments, which drive our clients' technological | meeting our clients' most | bringing together our clients, | |||||
and business evolution. All the while, we continue to invest in | complex challenges, | innovation players and our | |||||
cybersecurity. Building on our new Perform AI solutions and our | whether that means | internal technology and | |||||
community of AI and automation experts, we work to maintain | creating new business | engineering resources. Not | |||||
our competitive edge by deploying AI solutions that deliver | models, implementing new | only does this approach help | |||||
significant and measurable performance gains for our clients. | technological solutions or | to create disruptive models, | |||||
Finally, through the acquisition of Altran, we have expanded our | expanding internationally. | it also enables our clients to | |||||
presence in the field of Intelligent Industry, dedicated to the | We continue to broaden our | set themselves apart in their | |||||
digital transformation of industrial capacities. J | ecosystem of new partners | markets. J |
We support our clients with their digital and technological
transformation plans to enable them to achieve their growth, innovation and efficiency targets. We place our clients at the center of all our efforts and provide them with our expertise,
while offering comprehensive solutions. As a strategic global partner to industry-leading companies, we continue
to earn our clients' trust by investing to strengthen our expertise in our clients' sectors or industries. J
As specialists recognized in their field of expertise, our employees are essential to our success. They work on the frontlines of business transformation, embodying our entrepreneurial culture and delivering leading-edge
services. With their help, we offer a high level of support to our clients. To achieve our ambitious growth objectives, we invest in our teams, attract and retain the top talents in our industry and offer our people motivating development opportunities, including international career paths. We also ensure that we offer them a dynamic environment that fosters performance, where dialogue and a spirit of conquest are encouraged and rewarded. J
focused on innovation in a flexible and future-oriented manner. Our network
of Applied Innovation
5Architects of Positive Futures, our corporate social responsibility program, is one of the essential components of our strategy to become a leading responsible company whose expertise contributes positively to society. Our commitment is to provide a diverse and inclusive work environment for our employees, to help make the digital revolution
an opportunity for all by building bridges between technology and society, and to ensure the ethical use of technology. We are also committed to developing solutions to reduce our environmental impacts and those of our customers by helping them build more responsible and sustainable models. J
* For a comprehensive view of all our technology partners, visit: | ||
CAPGEMINI - INTEGRATED REPORT 2019 | www.capgemini.com/partners | CAPGEMINI - INTEGRATED REPORT 2019 |
- Creating long-term value | Business model | 16 |
OUR VALUE CREATION
TRENDS | Technology: | Work: |
Intelligent Industry, data and | the talent race, the importance of being aligned with the | |
artificial intelligence, cloud, edge | company's values, personalization of employee career | |
computing, automation, | paths and multiplicity of the way we work | |
cybersecurity, Internet of Things, | ||
5G development |
17 | Business model | Creating long-term value - |
Using our operational excellence, innovative assets, and added-value partnerships, we link technology, business and society to deliver sustainable value to all stakeholders.
Economy: | The environment and society: |
the emergence of regional economic hubs | climate change, resource scarcity, demographic |
and disruption to business models | shifts, urbanization, the digital divide and increase of |
CSR criteria |
OUR
RESOURCES
- Human
219,300talented employees, seasoned specialists and young graduates, in 40+countries
An average age of 33within the Group
A broad diversity of profiles and expertise
- Industrial
451offices
25data centers
10Security Operations Centers
- Intellectual(partnerships and co-innovation)
Strategic partnerships with technology and business leaders
Alliances with universities, schools, research centers, startups and recognized experts
The multi-award-winning Capgemini Research Institute
- Financial
A strong balance sheet, with a net equity of €8.4bn
€1,288mfree cash flow generation
Figures at December 31, 2019
OUR
DRIVERS
- Passionate and committed talents
Seven core values
A continuous entrepreneurial spirit
Ethical conduct at all times
CSR stakes at the heart of our decisions
- Motivating development paths
The recruitment of the best talents
Recognized know-how in particular in the design
and management of complex technological programs addressing business challenges
The development of tomorrow's skills
Regular training courses adapted to each employee
- A global ecosystem of research and innovation
A global technology and innovation network, including 15Applied Innovation Exchanges (AIE) to co-innovate with our clients
18studies published by the Capgemini Research Institute in 2019
€160mcash invested in digital and innovation acquisitions
- An agile organization
Global delivery model
Proven expertise in the allocation of talents and skillsets Global Quality Management System
A hub of more than 110,000employees in India
OUR
OFFER
Client solutions tailored
to the challenges of each sector
Consumer Goods & Retail / Energy & Utilities / Financial Services / Manufacturing / Public Sector / Telecoms, Media & Technology / Services
A portfolio of
offers integrating the best of
technologies
Customer Experience / Cloud / Cybersecurity /
AI & Analytics / Digital Engineering & Manufacturing /
Digital Core / ADMnext
Our business lines
Strategy & Transformation
Applications & Technology
Operations & Engineering
Innovation at
our core
€14.1bn revenue
FOR
SUSTAINABLE GROWTH
- Clients
4.1/5:client satisfaction level through regular assessment of our clients' expectations defined by contractual deliverables
A target of 10million tons of CO2saved by 2030 by our clients thanks to our solutions
- Talents
€8,833mpaid in gross wages and salaries, payroll taxes and benefits
29%- percentage of new Vice-Presidents who are women (internal promotions and external hires)
39hours of training per employee
7.1/10:employee engagement score, as measured in monthly internal surveys
- Business and technology partners
€2,299min purchase of goods and services with our suppliers
More than 50%of our sales are made alongside our partners
- Society and public authorities
€502mincome tax expense 191social impact projects
74%of our social development projects are related to digital inclusion
- Shareholders and investors
An earnings per share of €5.15(up 18% on 2018)
€432mreturned to shareholders
(€282mdividend, €150mshare buyback)
12.3%operating margin
CAPGEMINI - INTEGRATED REPORT 2019 | CAPGEMINI - INTEGRATED REPORT 2019 |
- Creating long-term value
Business lines | Business lines | ||
and expertise | 18 | 19 | and expertise |
Creating long-term value -
O
p
e
g | |||||||||||
n | |||||||||||
i | |||||||||||
r | |||||||||||
e | |||||||||||
e | |||||||||||
n | |||||||||||
i | |||||||||||
g | |||||||||||
n | |||||||||||
E | |||||||||||
& | |||||||||||
s | |||||||||||
n | |||||||||||
o | |||||||||||
i | |||||||||||
t | |||||||||||
r | a |
Strategy&T r a n s fo r m
a t i o
n
We have structured a cohesive and unified organization to foster long term collaboration. Our businesses and areas of expertise address the entire breadth of clients' needs and opportunities, and also serve our communities.
WE LEVERAGE TECHNOLOGY TO SERVE OUR CLIENTS AND SOCIETY
Areas of expertise
Cloud | Business strategy | |
Engineering | & Transformation | |
infrastructure | ||
management | ||
Architecture | Software | Creative |
engineering | design | |
STRATEGY &
TRANSFORMATION
With the creation of Capgemini Invent in 2018, Capgemini builds on its expertise in the fields of strategy, technology, data science, and creative design to support clients within the digital economy.
Applications | ||
Cybersecurity | development, | Data |
integration & | management | |
maintenance |
Business | Digital assurance |
& Quality | |
Services | |
engineering | |
ADAPTED TO DIGITAL |
A | p | y | |||||||||
pli | g | ||||||||||
c | lo | ||||||||||
a | o | ||||||||||
ti | n | ||||||||||
ch | |||||||||||
ons& Te |
n | t | s | ||||
e | ||||||
i | & | |||||
l | ||||||
C |
S | y |
ociet |
APPLICATIONS &
TECHNOLOGY
Capgemini helps clients to evolve, modernize, expand, and secure their digital and IT environments thanks to the latest technologies. Our teams design and develop technological solutions and help our clients optimize and maintain their applications to gain operational agility.
OPERATIONS &
ENGINEERING
Our Digital Engineering and Manufacturing (DEMS) services are grouped in this category, which benefits from the acceleration of our Digital Manufacturing activity. It also includes our infrastructure services - the installation and maintenance of client IT infrastructures in data centers or in the cloud - and our Business Services, which provide Operational Management Services.
CAPGEMINI - INTEGRATED REPORT 2019 | CAPGEMINI - INTEGRATED REPORT 2019 |
- Creating long-term value
Customer
Experience (CX)
With our Customer Experience services, we help our clients strengthen their relationships with their own customers, through rigorous analysis and cutting-edge technologies that enable them to better understand their tendencies, intuitions and personalities.
Priority offers
Cloud
By applying a cloud-first approach, we help our clients define the most suitable cloud strategy for their business. We also help them manage their hybrid environments, while securing all their data.
VALUE-
20
Cybersecurity
Our comprehensive portfolio of consulting, compliance, protection and monitoring services is designed to secure traditional IT, as well as cloud, Internet of Things and digital systems.
ADMnext
We offer a unique
21 | Acquisitions | Creating long-term value - |
Continuing our acquisition strategy
initiated more than 50 years ago, Capgemini's bid to acquire Altran successfully closed
in 2020, creating the world leader in Intelligent Industry.
A SERIES OF
TARGETED AND STRATEGIC
ACQUISITIONS
GENERATING
OFFERS
approach to Application Development and Maintenance (ADM). Our services are powerful growth accelerators, bringing together the best of technology, processes and knowledge to enhance business agility in the face of automation, big data and other technological developments.
In April 2020, Capgemini's acquisition ofAltrancreatedaglobalplayerinthe digital transformation of industrial and technology companies, with 270,000 employees in nearly 50 countries and combined revenues of more than
17 billion euros in 2019.
The groundbreaking combination of Capgemini and Altran's expertise enables
us to offer a unique set of services to the market. As pioneers of Intelligent Industry, we use digital technologies to connect the entire industrial value chain, from design, engineering, production and support functions to operations.
This major transaction aligns with the acquisition strategy we have pursued since Sogeti's creation in 1967. It further
expands and consolidates the scope of our expertise, making Capgemini the global leader in consulting, digital transformation, technology and engineering services. J
Our cloud and digital offers have grown from 18% in 2014 to over 50% of the Group's activity in 2019.
HALF A CENTURY | SMega-acquisition | |
of the Ernst & | ||
OF GROWTH | SAcquisition of | |
Young consulting | ||
CPM Braxis, the |
Artificial
Intelligence (AI) &
Analytics
We provide our clients with AI solutions and services to develop their operational excellence, growth, performance and innovation through an ethical and responsible approach to AI.
Digital Manufacturing & Engineering
Driven by data, our offer accelerates and secures the convergence of our clients' physical and digital worlds. Our expertise ranges from PLM (Product Lifecycle Management) to factories 4.0.
Digital Core
with SAP S/4HANA©
The Digital Core platform with SAP S/4HANA©is the backbone supporting the digital transformation of our clients. We combine technology, processes and operating models to accelerate innovation, while protecting business-critical SAP applications.
SAcquisition of SESA, | division | ||||||
the largest IT | |||||||
French IT company | services company | ||||||
in Brazil | |||||||
1974 | 1987 | 2007 | |||||
2010 | |||||||
1990 | SAcquisition of | 2000 | |||||
SFirst | the English | ||||||
acquisitions of | company Hoskyns, | 2015 | |||||
two competitors: | European leader in | ||||||
SAcquisition of | |||||||
CAP (France) and | outsourcing | ||||||
Kanbay International, | |||||||
1967 | Gemini Computer | services | |||||
an American service | |||||||
Systems (United | |||||||
manager with a | |||||||
States) | |||||||
strong presence in | |||||||
India, specialized in | |||||||
SCreation of | financial services | ||||||
Sogeti | 1992 | ||||||
SAcquisitions of the Dutch IT services | |||||||
company Volmac and of Programmator, | |||||||
a Swedish IT services company |
SAcquisition of Altran, the world leader in engineering and R&D services
2020
SAcquisition of the American company IGATE, present in the United States and India
CAPGEMINI - INTEGRATED REPORT 2019 | CAPGEMINI - INTEGRATED REPORT 2019 |
23 | Part II - |
As a leader in digital transformation, our goal is to help all our stakeholders harness the opportunities offered by technology. The crisis we are going through has highlighted the interdependence of all our geographic regions, while the challenges facing the world provide a daily reminder of the need to integrate social, societal and environmental factors into each of our decisions. All over the world, our teams are mobilized to work together to create a positive future.
ÉPOUVANTAILS (SCARECROWS), 2018
MIRYAM HADDAD
Oil on canvas, quadriptych 21.8x14cm
Photo: Fabrice Gousset
Courtesy of the artist and Art: Concept, Paris
Private collection
PART II
-
Teams
mobilizedto positivesha a
future
CAPGEMINI - INTEGRATED REPORT 2019
- Shaping a positive future | Talents | 24 |
Our committed and passionate people ensure a sustainable transformation for our clients. It is only through the daily commitment of all our employees that we can have a positive impact on our ecosystem.
INSPIRING VALUES
AND MISSIONS WITH
A POSITIVE IMPACT
25 | Talents | Shaping a positive future - |
"We are working with our | "Digital Inclusion is our way of |
clients to help them reduce | contributing, through technology, |
their carbon footprint by | to generate opportunities of |
10 million tonnes by 2030. Our | inclusion for those people that do |
ability to demonstrate | not have access to them. This |
excellent working from home | digital inclusion promotes diversity |
capability while delivering well | in our teams and generates better |
for clients in the recent crisis | and more innovative solutions for |
may also help us with this.'' | our clients." |
Eileen Sweeney, Executive Vice President | Nieves Pacheco |
and Director for Manufacturing, | CSR Lead, Spain |
Automotive and Life Sciences (MALS), | |
North America | |
POSITIVE IMPACT | |
ENABLING THE | leaders in the healthcare sector for the |
TRANSFORMATION OF | benefit of all to improve services, care |
"We embrace learning together and solving problems collaboratively. The team spirit is real."
Mary Ensabella,
Lead Consultant - People & Organisation, Capgemini Invent, Australia
"Boldness and entrepreneurial spirit are in Capgemini's DNA. If you have a proposition, an idea, or even a dream, you can bring it to life. You are even encouraged to do so!''
Pascal Espinouse,
Lead Architect, France
OUR CLIENTS' BUSINESS | models and information. | ||
MODELS | More broadly, we help our clients optimize | ||
their use of available data and explore new | |||
e believe technology is one of | sustainable models, combining artificial | ||
intelligence, economic performance and | |||
the key levers to address the | ethics. | ||
challenges posed by climate | Similarly, our solutions enable | ||
Wchange. We bring all our | governments and administrations to | ||
expertise in innovation and technology | offer efficient and reliable digital public | ||
to the service of our customers, in order | services, tailored to users' needs. J |
VALUES
OUR CORPORATE CULTURE DRIVING PERFORMANCE
to develop solutions that meet these challenges.
We are also innovating together with
ur seven values empower our | Our values have shaped who we are | |
people to grow in their careers, | today: a responsible leader committed to | |
build constructive and trusted | making a positive impact on society. Our | |
Orelationships with co-workers | people-centric business approach is the | |
and clients, and become architects of a | driving force behind our commitment to | |
positive future. | performance. J |
"I am working with my client
to make his websites accessible, understandable, and usable for people with disabilities. I see a lot of purpose in my work, especially in such topics as accessibility."
Faye Rutowicz
"We use AI to enhance the healthcare system, identify better cures and treatments, and innovate with startups and technology to provide better health outcomes for patients, and to relieve health professionals."
Yolande Chavane,
Senior Consultant, Citizen Services,
"Culture - that's what I love about the way of working at Capgemini. It's a culture of personal development and growth; a culture of responsibility and empowerment, trust and fun; a culture of distributed locations and One Team.''
Dhwanit Shah,
Delivery Executive, FS Insurance SBU, India
"Capgemini is a company that values self-starters and people with an entrepreneurial spirit and it is my personal experience that you are always given a lot of freedom and responsibility early on, while working as a team.''
Marc-Olivier Hilgers,
Director Travel & Transport,
Capgemini Invent, United Kingdom
Associate Architect, Germany
Capgemini Invent, France
''We are helping companies stay secure.
With IOT and cloud becoming ever more prevalent in business, digital security skills will only become more necessary in the future and to be at the forefront of that is really exciting.''
Nick Shimmen,
Consultant, Capgemini Invent, United Kingdom
CAPGEMINI - INTEGRATED REPORT 2019 | CAPGEMINI - INTEGRATED REPORT 2019 |
- Shaping a positive future | Ethics | 26 |
Capgemini's success has always stemmed from our ability to build trusted relationships with all our stakeholders, in accordance with our values and a high standard of ethics and performance.
27 | Ethics | Shaping a positive future - |
LONG-TERM RELATIONSHIPS / STRONG RECIPROCAL INFLUENCE
OCCASIONAL INTERACTIONS
ETHICS AT THE CENTER
OF OUR RELATIONSHIPS WITH STAKEHOLDERS
People
Employees, local
and international works councils
Talent pool, families, alumni
FOCUS
Financial community
Shareholders
Banks, financial analysts, ratings agency, ESG indexes
Drivenby our seven historical values, which have taken on an even greater significance in the current context, our goal is always to adopt an ethical
mindset and behavior in our activities and within our ecosystem.
policies for better decision-making, in line with our values.
In 2019, we published our Code of Business Ethics* to explain our values, our principles of action and our rules of conduct and behavior, particularly with
CAPGEMINI RECOGNIZED AS ONE OF THE MOST ETHICAL COMPANIES IN THE WORLD
In 2020, for the eighth
In 2019, we rolled out Pulse, an innovative tool for continuously listening to our teams by collecting their opinions through quick, regular surveys. By analyzing this data, we carry out targeted actions to promote employee engagement. We have supplemented this system with our annual survey on the ethical culture within the Group.
Clients
Existing clients
Potential clients, our clients' ecosystems
FOCUS
Through our new Perform AI solutions, we are helping our clients to develop an artificial intelligence that is intrinsically ethical. In 2019, we also published the study Why addressing ethical questions in AI will benefit organizations.
Although we now operate in nearly 50 countries, we still share a common culture based on honesty, trust and mutual respect. Our strong values have guided our behavior through all the changes we have experienced, giving us the freedom to adapt to transformations in our markets and the boldness to become a leader.
For more than 10 years, we have worked to strengthen our ethical culture through a dedicated Ethics and Compliance program, which is essential to the success of a diverse and decentralized group like ours. This program aims to educate our teams on our ethical principles and
regard to competition.
In 2018, we also launched SpeakUp, the Group's ethics helpline, which is available to employees and external stakeholders, either online or by phone, on a voluntary and confidential basis. J
consecutive year, Capgemini was recognized by the
Ethisphere®Institute as one of the most ethical companies in the world. This distinction is awarded to companies that adopt responsible long-term strategies and play a leading role in the positive transformation of practices in the business world and civil society on an international level.
Business partners
Alliances, suppliers, other partners
Market leaders, professional or industry organizations, standardization bodies
FOCUS
Through the application of our Supplier Code of Conduct, we are committed to working only with professionals who meet our requirements in terms of human rights, ethics, social responsibility, regulatory compliance and corruption
Civil society and public authorities
Local communities, academics, thought leaders, think tanks, local authorities, regulators, legislators,
EU
Citizens, NGOs, media, international organizations (OECD, etc.)
* Discover our Code of Business Ethics at: www.capgemini.com/our-company/values-ethics/our-code-of-business-ethics
prevention.
CAPGEMINI - INTEGRATED REPORT 2019 | CAPGEMINI - INTEGRATED REPORT 2019 |
- Shaping a positive future | Architects of Positive Futures | 28 | 29 | Architects of Positive Futures |
Shaping a positive future -
As a socially committed company, we unleash energies to turn technology and innovation into a driving force of social and sustainable development for the greatest number of people.
Diversity
Wecreateaninclusiveenvironmentthatfostersdiversitytoencourage
innovationanddrivethegrowthanddevelopmentofourteams.
OUR SOCIAL
AND ENVIRONMENTAL ROADMAP
Diversity is an essential component of our Group's identity and corporate culture. We understand diversity in the broadest sense, including cultural identities, ethnic and social origins, sexual orientation and disabilities. We therefore regularly review our local practices and policies and share best practices across the Group to ensure that we maintain an inclusive environment
where everyone can make their voice heard.
We have notably set specific targets in favor of parity between men and women. On this front, we have already made significant progress and achieved one of our targets a year ahead of schedule, in particular by strengthening parity in our management teams. As part of this commitment, we have launched specific programs to support high-potential women, while also taking part in events that highlight the role and place of women in digital and innovation. J
Our commitment to our employees, clients and partners is based on the three main pillars of our social responsibility program, Architects of Positive Futures: diversity, digital inclusion and
environmental responsibility.
Our actions are built on the principle of a diverse and inclusive work environment where our people can thrive and bring their best to our customers; help make the digital revolution an opportunity for all while creating bridges between technology
and society; reduce our environmental impact; and offer solutions that enable our customers to reduce their impact.
Our social and environmental responsibility is reflected in our commitments taken at the national, regional or global level, such as the signing of the United Nations Global Compact. As such, the pillars of our CSR program enable us to contribute to five Sustainable Development Goals (SDGs). J
TARGETS | ||||
KEY PERFORMANCE INDICATORS | 2018 | 2019 | 2020 | |
PERCENTAGE OF WOMEN HOLDING | ||||
IMPROVING PARITY IN | EXECUTIVE ROLES | 14% | 17% | 20% |
MANAGEMENT TEAMS | ||||
PERCENTAGE OF NEW VICE-PRESIDENTS | ||||
WHO ARE WOMEN (INTERNAL PROMOTIONS | ||||
AND EXTERNAL HIRES) | 24% | 29% | 29% | |
IMPROVING PARITY | PERCENTAGE OF STAFF WHO | |||
THROUGHOUT THE GROUP | ARE WOMEN | 31.9% | 33.0% | 33.5% |
CONT
5GENDER EQUALITY
HIGHLIGHT
RIBUT
I
O
N
T
O
T
H
E
S
Inclusion in the | Achieved "Prime" status | Global EDGE certification |
prestigious CDP* "A-list"of | in the ISS ESG Corporate | distinguishing our |
the world's most active | Performance Index, placing us | commitment to professional |
companies in the fight against | in the top 2% of companies in | equality between women and |
climate change | our sector. | men - the countries where we |
have obtained this certification | ||
cover 80% of our workforce |
- Carbon Disclosure Project, anot-for-profit charity that runs the global disclosure system for investors, companies, and other organizations to manage their environmental impacts.
Capgemini America is proud to be named a "Best Place to Work for LGBTQ Equality" and received an excellent score on the 2019 Corporate Equality Index (CEI) developed by the Human Rights Campaign Foundation (HRC). The annual, national benchmarking survey and report rates companies on corporate policies and practices related to lesbian, gay, bisexual, transgender and queer (LGBTQ) workplace equality.
D G s
CAPGEMINI - INTEGRATED REPORT 2019 | CAPGEMINI - INTEGRATED REPORT 2019 |
- Shaping a positive future | Architects of Positive Futures | 30 |
Digital inclusion
Wewanttoenableasmanypeopleaspossibletoseizealltheopportunities
offered by digital.
31 | Architects of Positive Futures | Shaping a positive future - |
Environmental responsibility
To combat climate change, we are significantly reducing our
environmental impact and offering new products and services to help
ourclientsmeetthesechallenges.
We believe that we can be a bridge between technology, business and society, while working hand in hand with our clients, NGO partners and public and academic
organizations.
Our digital inclusion strategy is adapted on a daily basis through our strong internal network of local leaders. As part of our efforts to close the digital divide, we are implementing multiple digital literacy initiatives and expanding our Digital Academies program, a global network of learning institutions
that help disadvantaged groups and those excluded from the job market to acquire digital skills. Through our Technology for Positive Futures strategy, we also encourage our employees to get involved in developing technological solutions to address major social issues such as health, poverty alleviation and environmental protection. J
Committed for many years to the fight against climate change, we have strengthened our expertise and developed a range of services enabling our clients to reduce their carbon footprint. By integrating environmental solutions into our portfolio of offers, we actively contribute to the development of responsible and sustainable
business models.
At Capgemini, we have pledged to reduce our total carbon footprint per employee by 30% by 2030 (compared to 2015), primarily by targeting our main
emissions sources: energy costs and business travel. Every year, we collect and analyze approximately 10 million data points covering 99.5% of our business. This vast pool of data gives us a clear view of our greenhouse gas emissions and allows us to identify the proper resources for reducing these emissions. The enthusiasm, commitment and expertise of our teams play a key role in meeting this challenge together. J
TARGETS | ||||
KEY PERFORMANCE INDICATORS | 2018 | 2019 | 2020 | |
DIGITAL INCLUSION | PERCENTAGE OF SOCIAL IMPACT | 64% | 74% | 80% |
PROJECTS DEDICATED TO DIGITAL | ||||
INCLUSION EFFORTS |
TARGETS | ||||
KEY PERFORMANCE INDICATORS | 2018 | 2019 | 2020 | |
CLIMATE CHANGE | RATE OF GREENHOUSE GAS EMISSIONS | 20% | 29% | 20% |
REDUCTION PER EMPLOYEE SINCE 2015 | and 30% | |||
by 2030 |
DIGITAL ACADEMIES | NUMBER OF DIGITAL ACADEMY | 150 | 1,562 | 3,000 |
GRADUATES | ||||
DIGITAL LITERACY | NUMBER OF DIGITAL LITERACY | - | 27,300 | 100,000 |
PROGRAM BENEFICIARIES |
ENVIRONMENTAL MANAGEMENT
SHARE OF ACTIVITIES, IN TERMS | 87% | 92% | 100%* |
OF STAFF, COVERED BY ISO 14001 | |||
CERTIFICATION | |||
EMISSIONS TIED TO PROFESSIONAL | 1.56 | 1.37 | - |
TRAVEL (IN TCO₂eq/PERSON) |
*All Capgemini entities with more than 1,000 employees will be ISO 14001 certified by the end of 2020.
HIGHLIGHT
Capgemini India launched two Digital Academies in June 2019, in Mumbai and Pune, to train people who who were excluded from the job market, offering them skills in the latest technologies and innovations. We have already trained 100 graduates at these Digital Academies and are now working to integrate them into Capgemini and partner companies.
C | ||
O | ||
N | ||
T | ||
RI | ||
B | ||
U | ||
T | ||
I | ||
QUALITY | O | |
N | ||
T | ||
4EDUCATION | O | |
T | ||
H | ||
E | ||
S | ||
D | ||
G | ||
s |
8DECENT WORK AND ECONOMIC GROWTH
HIGHLIGHT
We reduced our travel emissions by 20% since 2015 by engaging our people to make more sustainable travel choices. In the Netherlands, our mobility program brings together a number of incentives to encourage employees to make sustainable travel choices. In the UK, nine branded physical "hub" spaces have been created, which enable geographically dispersed teams to collaborate on documents and digital whiteboards across multiple locations in real time while on video calls.
C | ||
O | ||
N | ||
T | ||
RI | ||
B | ||
U | ||
T | ||
I | ||
O | ||
N | ||
RESPONSIBLE | T | |
O | ||
12CONSUMPTION | S | |
T | ||
AND PRODUCTION | H | |
E | ||
D | ||
G | ||
s |
13CLIMATE CHANGE
CAPGEMINI - INTEGRATED REPORT 2019 | CAPGEMINI - INTEGRATED REPORT 2019 |
33 | Part III - |
In keeping with its history and corporate values, Capgemini recently completed a well-managed internal process of managerial transition, thereby continuing the dynamic of sustainable and responsible growth that has characterized the Group for over 50 years. The Board of Directors, which reflects strict gender parity, is composed of members from diverse backgrounds with complementary skills. Therefore, while respecting best practices, our Groups governance is able to address Capgemini's specific requirements, as well as the changes our company is undergoing in all areas where we operate.
LE SAUVEUR I
(THE SAVIOR I), 2018
MIRYAM HADDAD Oil on canvas, 20x20cm
Photo: Fabrice Gousset
Courtesy of the artist and Art: Concept, Paris
Private collection
PART III
-
governanceArenewed
CAPGEMINI - INTEGRATED REPORT 2019
- Governance | Managerial transition | 34 |
CAPGEMINI AND ITS SHAREHOLDERS
35 | Board of Directors | Governance - |
AN INDEPENDENT AND BALANCED BOARD OF DIRECTORS
At December 31, 2019, the Capgemini SE share capital was €1,354,763,992, divided into 169,345,499 shares. Capgemini SE is listed on the Euronext Paris market (compartment A). The shares are included in the CAC 40 and the Euronext 100 indexes, and the EURO STOXX, STOXX Europe 600, STOXX Europe 600 Technology and EURO STOXX ESG Leaders 50 indexes.
The Board wishes to make the share capital accessible to a large number of employees: at the end of 2019, employees held 5.2% of our share capital.
0.1%
Treasury shares
6.6% | ||
Individual | ||
shareholders | 87.9% | |
5.4% | Institutional | |
investors | ||
Board members | ||
and Group | ||
employees | 69.3% | |
18.6% | International | |
French |
The Capgemini"Board of Directors
possesses a wide range of expertise, adapted to the current and future
Paul Hermelin | challenges facing | Pierre Pringuet |
Chairman & Chief Executive Officer | the Group. | Lead Independent Director & Chairman |
" | of the Ethics & Governance Committee | |
A WELL-MANAGED MANAGERIAL TRANSITION
BOARD OF DIRECTORS
The Board of Directors sets the strategic direction of the Company and the Capgemini Group. It appoints the executive corporate officer(s) responsible for implementing this strategy, approves the financial statements, convenes the Shareholders' Meetings and proposes the annual dividend. It takes decisions on the major issues concerning the day-to-day operation and future
of Capgemini, to promote sustainable value creation for its shareholders and all stakeholders.
BOARD OF | ||||||||||||||||||
ETHICS & GOVERNANCE COMMITTEE | DIRECTORS | STRATEGY & CSR COMMITTEE2 | ||||||||||||||||
Attendance | Members | Independence | Meetings | Attendance | Members | Attendance | Members | Independence | Meetings | |||||||||
100% | 4 | 75% | 5 | 97% | 6 | 60% | 5 | |||||||||||
98% | 14 | |||||||||||||||||
Independence1 | Meetings | |||||||||||||||||
COMPENSATION COMMITTEE | 82% | 10 | AUDIT & RISK COMMITTEE | |||||||||||||||
Attendance | Members | Independence | Meetings | Executive Sessions | Attendance | Members | Independence | Meetings | ||||||||||
100% | 4 | 100% | 6 | 97% | 5 | 100% | 8 | |||||||||||
3 | ||||||||||||||||||
NB:Information at December 31, 2019. 1.The directors representing employees and employee shareholders are not taken into account in calculating the independence rate, in accordance with the provisions of the AFEP-MEDEF Code. 2.The Strategy & Investment Committee was renamed the Strategy & CSR Committee in March 2019.
MANAGEMENT OF THE GROUP
Since January 1, 20201, Capgemini SE Group Management is led by Mr. Paul Hermelin, Chairman and Chief Executive Officer,
assisted by Mr. Aiman Ezzat, Chief Operating Officer since January 1, 2018. Aiman Ezzat will succeed Paul Hermelin as Chief Executive Officer, following the May 20, 2020 Shareholders' Meeting. Group Management is assisted by two bodies, comprising the Group's key operating and functional managers:
GROUP EXECUTIVE BOARD | EXECUTIVE COMMITTEE | ||||||||
It prepares the broad strategies submitted to the Executive Committee | It assists Group management to define broad strategies and make | ||||||||
for approval and facilitates the carrying out of the Group's operations. | decisions regarding the Group's operating structure, the choice | ||||||||
It also takes the necessary measures with regards to the appointment, | of priority offerings, production rules and organization, and the | ||||||||
setting of quantitative objectives and performance appraisal of execu- | methods of implementing human resources management. | ||||||||
tives with a wide range of responsibilities. | |||||||||
FOUR SPECIAL-PURPOSE COMMITTEES ASSIST GROUP MANAGEMENT: | |||||||||
FThe Group Review | FThe Mergers & Acquisitions | FThe Investment | FThe Risk | ||||||
Board | Committee | Committee | Committee | ||||||
1.As part of the internal managerial transition process initiated in 2017 and in line with the new planned governance structure following the upcoming Shareholders'
Meeting in May 2020, the Board of Directors' meeting of December 4, 2019 decided to terminate Mr. Thierry Delaporte's term of office as Chief Operating Officer with effect from December 31, 2019.
The Board of Directors seeks to implement a balanced governance structure tailored to Capgemini and able to adapt to the
circumstances and challenges specific to the Group. True to its history and the Group's values, its action seeks to achieve the goal
of sustainable and responsible growth, which has defined Capgemini for over 50 years.
Board of Directors1 | Independent Directors2 | Gender balance3 | Average age | Internationalization | |||||||||
12 + 2 | 82% | W: 50%/ M: 50% | 60 years | 29% | |||||||||
Average length of office | Director representing employee shareholders | Directors representing employees | |||||||||||
6 years | 1 | 2 | |||||||||||
NB:Information at December 31, 2019. 1.Twelve directors were elected by shareholders; the two directors representing employees were appointed in accordance with the employee representation system. 2.The directors representing employees and employee shareholders are not taken into account in calculating the independence rate, in accordance with the provisions of the AFEP-MEDEF Code. 3.The directors representing employees and employee shareholders are not taken into account in calculating this percentage, in accordance with the provisions of the French Commercial Code currently in force.
A GOOD MATCH BETWEEN DIRECTORS AND
THE GROUP'S STRATEGIC FOCUS
In accordance with its diversity policy, the Board of Directors ensures the balance and plurality of expertise on the Board
with regard to the challenges facing the Group. It maintains a range of experience and nationalities and respects gender balance,
while ensuring the commitment of all directors to the Group's fundamental values.
Seniority | JExecutive and | |||
Technology & Digital F | operational positions in | |||
leading groups | ||||
Finance & Strategy F | ||||
Industry expertise F | Diverse | |||
Governance F | ||||
expertise | ||||
Executive compensation F | ||||
Variety of | JPrivate sector | |||
CSR F | ||||
backgrounds | JPublic sector | |||
Ethics F | ||||
JCapgemini employees | ||||
The Board of Directors therefore decided to adopt the following objectivesfor its composition for the period2018-2022:
01.International diversification to reflect changes in Capgemini's geographical spread and businesses. 02.Diversification of profiles and expertise. 03.Staggered renewal of terms of office. 04.Maintenance of a measured number of directors, enabling
coherence and collective decision-making.
CAPGEMINI - INTEGRATED REPORT 2019 | CAPGEMINI - INTEGRATED REPORT 2019 |
- Governance | Board of Directors | 36 |
ACTIVITIES OF THE BOARD IN 2019 | ||
Active and diligent, the Board of Directors met 10 times in | (iii) risk monitoring, (iv) reviewing the financial statements, | |
2019, with an average attendance rate of 98%. It focused the | (v) talent, diversity and CSR strategy management, as well as | |
majority of its work on (i) Group strategy, performance and orga- | (iv) executive corporate officer compensation. | |
nization, (ii) corporate governance and management transition, |
37 | Compensation and diversity | Governance - |
COMPENSATION OF EXECUTIVE CORPORATE OFFICERS
The compensation policies for the Chairman and Chief Executive Officer, the Chief Operating Officer, then from the Shareholders' Meeting of May 20, 2020, for the Chairman of the Board and the Chief Executive Officer, were approved by the Board of Directors on March 11, 2020 on the recommendation of the Compensation Committee. The Chairman of the Board of Directors' compensation policy solely includes fixed compensation, the continuation of the supplementary collective defined benefit pension plan and the coverage provided by the collective health and welfare plans applicable within the Company.
GROUP STRATEGY, ORGANIZATION AND CSR
- Review of the Group's strategic priorities
- External growth opportunities including acquisition of Altran by public tender offer
- Review of the main market trends and changes in the Group's competitive environment
- Follow up of the implementation of the Group's new operating model
- Monitoring of the CSR strategy
GROUP PERFORMANCE
GOVERNANCE
-
Changes in the composition
of the Board and its Committees - Preparation of the Shareholders' Meeting
- External triennial assessment of the Board of Directors
- Monitoring of dialogue with shareholders and proxy advisors
AUDIT & RISK
F2018 company financial statements
F2018 annual and 2019 half-year |
consolidated financial statements |
FRisk monitoring (including |
mapping) |
MANAGEMENT TRANSITION
-
Follow-upof management transition with the choice of Mr. Aiman Ezzat to succeed Mr. Paul Hermelin as future
Chief Executive Officer - Initial discussions on the allocation of powers between the Chairman of the Board of Directors and the Chief
Executive Officer as part of the separation of these functions at the end of the Shareholders' Meeting expected to take place in May 2020.
TALENT MANAGEMENT AND COMPENSATION
FMonitoring of Group talent |
management |
FCompensation of the Chairman |
2020 ANNUAL COMPENSATION TARGET STRUCTURE*
*At the end of the Shareholders' Meeting of May 20, 2020
Chief Executive Officer
ANNUAL LONG-TERM
25.0%
Fixed compensation
75.0% | |
Performance | |
based compen- | |
sation | |
25.0% | 50.0%* |
Variable | Performance |
compensation | shares |
2020 ANNUAL VARIABLE COMPENSATION CRITERIA
Indicators adopted for the variable compensation:
- Financial objectives for 60% of the variable compensation, based on the level of:01.Revenue, 02.The operating margin rate, 03.Pre-tax net profit and 04.Free cash flow generation.
- Quantifiable personal objectives for 20% of the variable compensa- tion, divided equally between the deployement of the CSR strategy and the portfolio development.
- Qualitative objectives for 20% of the variable compensation, divided between01.Taking office, 02.Altran and 03.Client satisfaction.
In accordance with say on pay rules, the compensation policy and executive corporate officer compensation due or awarded in respect of the past fiscal year, are presented to the Shareholders' Meeting each year for vote.
- Group performance and activities
- Active management of the Group's balance sheet and liquidity (including financing operations related to the planned acquisition of Altran)
FInternal control and internal audit |
FFollow-up of the Group's various |
actions in terms of ethics and |
compliance |
and Chief Executive Officer, and the |
Chief Operating Officers |
FPerformance share and free share |
grants |
FNew employee share ownership plan |
*Cap to 100% of the theoretical yearly cash
compensation
EXECUTIVE MANAGEMENT COMPENSATION POLICY
2019 ASSESSMENT: CONCLUSIONS AND PRIORITIES FOR 2020
Through its compensation policy, the Group seeks to promote | vate and retain talent and, more particularly, Group executive |
the sustainable and responsible growth of the company and re- | management. Executive management compensation there- |
A formal assessment of the activities of the Board of Directors and its committees was performed at the end of 2019 with the assistance of an external service provider and under the responsibility of the Lead Independent Director.
Following this assessment, the Board set the following priorities for 2020:
FMonitoring of the managerial transition process and set - up |
of a separated governance at the end of the May 20, 2020 |
Shareholders' Meeting; |
Continuation of the 2018-2022 objectives: international diver- |
sification, diversification of profiles, staggered renewal of terms of office, maintenance of a measured number of directors enabling coherence and collective decision-making;
- Greater involvement by the Ethics & Governance Committee and Board of Directors in talent management and the moni- toring of the Group's succession plans for management;
- Enhanced monitoring ofnon-financial performance indicators in line with the Group's CSR strategy and consideration of so- cial and environmental issues.
cognize individual and collective performance in line with the | fore comprises a fixed component equal to 60% of the target |
Group's results. | theoretical compensation and a variable component equal to |
Capgemini ensures the roll-out of a competitive and inclusive | 40% of this amount. |
compensation and benefits policy, in order to attract, moti- |
DIVERSITY POLICY FOR MANAGEMENT BODIES
F |
As part of its CSR strategy, the Group decided to set quantified objectives to achieve the same percentage of women in the Executive Committee as in the Group's headcount by 2025. The
diversified and non-discriminatory global representation at all levels of the organization. The Board of Directors has also set Executive Corporate Officers objectives to increase female re-
ONGOING TRAINING FOR DIRECTORS
The Board organized training sessions throughout 2019 to | The Board members also meet regularly with the members of |
enable directors to increase their knowledge of the Group | the Group Executive Board during Board meetings and Commit- |
(through presentations of its ecosystem, challenges, business lines | tees. Each year a Board meeting dedicated to strategy is held |
or some of its regions), of its competitive environment, as well as | "off-premises" in the form of a seminar and invites key managers |
recent market disruption trends and technological developments. | of the Group to contribute to Board discussions. |
Group also seeks to increase female representation in the 10% of positions with the greatest responsibility within Group executive leaders and more widely in the Vice-President community. These objectives will be combined with the strengthening of the Group's internal policies to ensure the implementation of regular and fair practices supporting this strategic direction, enabling
presentation in the Group in the variable part of their annual compensation. Since 2018, the Board of Directors includes a criterion applicable to performance shares granted to Executive Corporate Officers and Group managers, which targets an increase in the number of women becoming Vice-President.
CAPGEMINI - INTEGRATED REPORT 2019 | CAPGEMINI - INTEGRATED REPORT 2019 |
- Portrait | The artist | 38 |
Miryam Haddad
The artist Miryam Haddad has lived and worked in Paris since 2012 andisagraduate of Paris' School of Fine Arts (L'école des Beaux-Arts de Paris). In 2019, she was the laureate of the Jean Francois Prat Prize, had
asoloshowattheCollectionLambertinAvignon,and wasselectedtocreatetheposterforthe73rdFestival d'Avignon. Her work has recently featured in group exhibitions such as Métamorphoses, Fondation Cartier, Paris; Globe as a Palette, Hokkaido Obihiro Museum of Art, Japan.
"A canvas must assert itself in a strong way," she says. "In this sense, color is obviously one of the essential elements; the painting cannot be seen without it. Ever since my first painting experiences, I wanted many intense colors. I love to exaggerate colors. I do not appreciate the in-between. Taking this inspiration to extremes allows the invention of scenes that may seem joyful or illustrate the atmosphere of a party. However, by pushing this
act to its limits, ambiguities appear. Extremes come together and the experience of the viewer is amplified: the colorful forms of this theater demand attention; they seem to testify to a positive energy...
"Thegazeisneverthelesstroubled:thesepaintings ultimatelyshowmixedfeelings.Theydonotcalmthe mind; violence is felt... Tears are as much a product of joy as they are of sadness. It is important, then, to play on formats, large on one hand, very small on the other. To offer the same journey, there's the same attentive pause. I also rely on the thickness of the material or in other places I choose to use a very transparent medium. Then, the choices of titles confirm my reading, my orientation, leaving the spectator free to begin making their own interpretation." J
Extract from an interview with the artist for the 73rdeditionof
the Avignon Festival. By Marc Blanchet
TRÊVE D'AMITIÉ
(CEASE FRIENDSHIP), 2019 MIRYAM HADDAD
Oil on canvas, 20x20x2cm
A canvas must assert itself in a strong way, in this sense, color is obviously one of the essential elements; the painting cannot be seen without it."
www.miryamhaddad.com
Photo: Fabrice Gousset
Courtesy of the artist and Art: Concept, Paris
Private collection
CAPGEMINI - INTEGRATED REPORT 2019
Connectwithus
Discover the digital version of our 2019 reports:
reports.capgemini.com/2019/en/
• 21.8x14cm • Photo: Fabrice Gousset. • Courtesy of the artist and Art: Concept, Paris • Private collection
Project Management
Group Corporate Social Responsibility and Group Marketing
and Communications departments
11 rue de Tilsitt, 75017 Paris, France integratedreporting@capgemini.com
Graphic design, production, editorial and translation
WordAppeal & Studio L'Éclaireur
Integrated reporting expertise
Consultland - Nick Landrot
Artist - All rights reserved
Miryam Haddad - miryamhaddad.com
Copyright - All rights reserved
© Pierre-Emmanuel Rastoin (pp6-7)
© Steph Sands (p29)
© Denis Meyer (p35)
© Capgemini
© Shutterstock
The Annual Report outlines Capgemini's primary activities and the major events from the previous business year. Combining interviews and analysis, it retraces the transformations that have impacted our activities and our ambitions.
DOWNLOAD
The Universal Registration Document provides complete legal, economic, financial, and accounting information about our activities, together with analysis of the company's results and future prospects.
DOWNLOAD
The Integrated Report describes how Capgemini's strategy, governance and organization create long-term financial and extra-financial value for the Group and its stakeholders.
DOWNLOAD
On April 1, 2020, Capgemini and Altran completed a deal to come together as one Group with 270,000 employees across the globe and a combined revenue of €17 billion. Discover Altran's world- leading expertise and the future of Intelligent Industry.
DOWNLOAD
(Scarecrows), 2018 • Miryam HADDAD • Oil on canvas, quadriptych
ADDITIONAL RESOURCES | ||||
Our website | Investors section | Careers section | Insights and news | CSR |
capgemini.com | investors.capgemini.com | capgemini.com/careers/ | capgemini.com/insights- | capgemini.com/corporate- |
and-news | responsibility |
On the cover: Épouvantails,
The digital version of this document is conform to Web content accessibility standards, WCAG 2.1, and is certified ISO 14289-1. Its design enables people with motor disabilities to browse through this PDF using keyboard commands. Accessible for people with visual impairments, it has been tagged in full, so that it can be transcribed vocally by screen readers using any computer support. It has also been tested in full and validated by a visually-impaired expert.
Accessible PDF powered by
www.capgemini.com
Attachments
- Original document
- Permalink
Disclaimer
Capgemini SE published this content on 19 May 2020 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 20 May 2020 07:18:09 UTC