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MarketScreener Homepage  >  Equities  >  Xetra  >  Deutsche Telekom AG    DTE   DE0005557508

DEUTSCHE TELEKOM AG

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Deutsche Telekom : Communications Workers of America says T-Mobile deal hurts rural customers

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02/11/2019 | 08:02pm EDT

Feb. 11--A new report by the Communications Workers of America claims that T-Mobile's now one-year-old acquisition of iWireless has hurt Iowa's small businesses and wireless customers -- especially those in rural areas.

During a Monday conference call, officials with the CWA, which represents about 700,000 members in communications and media labor, the Rural Wireless Association and National Wireless Independent Dealers Association all spoke to a new CWA report titled "Disrupting Rural Wireless."

The report researched the state's wireless market before and after T-Mobile's early 2018 acquisition of iWireless.

"The acquisition was most detrimental to Iowa's rural communities, prepaid customers and former authorized dealers," said Debbie Goldman, research and telecommunications policy director with CWA.

Bellevue, Wash.-based T-Mobile acquired Iowa Wireless Services in January 2018. Before the acquisition, iWireless -- which served about 75,000 customers in Iowa, western Illinois and eastern Nebraska -- had one of the largest retail footprints of any wireless carrier in Iowa with 129 corporate and authorized dealer locations, according to the CWA report.

However, in October T-Mobile retired the iWireless brand, discontinued the network and closed 86 percent of the provider's retail locations and its two customer service call centers.

"Despite T-Mobile's claims of rural expansion, since the acquisition the company has yet to open a T-Mobile-branded store outside of urban areas," Goldman said. "The handling of the iWireless acquisition had the opposite effect as the company gutted a carrier that previously provided convenience and choice to thousands of rural customers."

Shelia Hall was an iWireless authorized dealer in Iowa Falls until T-Mobile closed her location following the acquisition.

"T-Mobile left iWireless authorized dealers and our customers out in the cold. In reading the new report, it's clear I was not the only iWireless dealer that felt the transition to T-Mobile was done poorly," Hall said.

What's more, officials on the call predicted T-Mobile's proposed merger with Sprint could result in similar effects nationwide.

T-Mobile and Sprint last year proposed a merger between the two communications giants. The merger requires approval from multiple agencies.

Officials with both companies have said the proposed merger will benefit rural communities.

Adam Wolf, president of the National Wireless Independent Dealers Association, said his concern is for the more than 40,000 independent wireless dealers in the United States.

"We fear a repeat of this story on a large scale without an approved plan from T-Mobile," Wolf said.

Carri Bennet, general counsel with the Rural Wireless Association, said the Sprint-T-Mobile merger also could harm rural customers.

Following iWireless closures after the acquisition by T-Mobile, many rural customers were forced to drive several miles to the nearest store for customer support. The transition also forced iWireless customers, accustomed to flexible prepay options on their bills, to a minimum 30-day prepaid plan, according to the report.

"We're very concerned with how they behaved in the iWireless case," Bennet said.

l Comments: (319) 398-8309; mitchell.schmidt@thegazette.com

___

(c)2019 The Gazette (Cedar Rapids, Iowa)

Visit The Gazette (Cedar Rapids, Iowa) at thegazette.com

Distributed by Tribune Content Agency, LLC.

© Tribune Content Agency, source Regional News

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Financials (€)
Sales 2019 79 007 M
EBIT 2019 10 836 M
Net income 2019 4 425 M
Debt 2019 54 955 M
Yield 2019 5,05%
P/E ratio 2019 16,85
P/E ratio 2020 14,55
EV / Sales 2019 1,60x
EV / Sales 2020 1,53x
Capitalization 71 422 M
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Ulrich Lehner Chairman-Supervisory Board
Christian P. Illek Chief Financial Officer
Claudia Nemat Head-Technology & Innovation
Michael Sommer Member-Supervisory Board
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