The following discussion and analysis is intended to help the reader understand
our business, financial condition, results of operations, liquidity and capital
resources. You should read this discussion in conjunction with our unaudited
condensed consolidated interim financial statements and the related notes
contained elsewhere in this Quarterly Report on Form 10-Q. Unless the context
otherwise indicates or requires, the terms "we," "our," "us," "Gogo," and the
"Company," as used in this report, refer to
The statements in this discussion regarding industry outlook, our expectations regarding our future performance, liquidity and capital resources and other non-historical statements in this discussion are forward-looking statements. These forward-looking statements are subject to numerous risks and uncertainties, including, but not limited to, the risks and uncertainties described under "Risk Factors" in the 2019 10-K and in Item 1A and "Special Note Regarding Forward-Looking Statements" in this report. Our actual results may differ materially from those contained in or implied by any forward-looking statements.
Our fiscal year ends
Company Overview
Gogo ("we," "us," "our") is the global leader in providing broadband
connectivity solutions and wireless in-flight entertainment to the aviation
industry. We operate through the following three segments:
Services provided by our
Impact of COVID-19 Pandemic
In
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In response to the COVID-19 pandemic and resulting developments, we developed, and continue to refine on an ongoing basis, a range of projections based on estimated market conditions, and have implemented measures to protect our employees, ensure the business has adequate liquidity and maintain the value of our business segments, while at the same time continuing to make the interest payments on our outstanding debt. These measures include, but are not limited to, the following:
• Employee and customer safety - Our employees are our most important resource and we are focused on the safety of our people and our customers. Every country in which we operate has issued work from home orders and over 1,000 of our employees are working remotely, with limited personnel in place for certain location-specific activities. • Personnel actions - We implemented several cost-cutting measures related to personnel, including implementing a hiring freeze, suspending 2020 merit salary increases and deferring the Chief Executive Officer's 2019 bonus payout.
Additionally, we furloughed approximately 54% of our workforce and reduced
compensation for most other employees, starting
• Expense management - We have identified responsive action plans / levers that we are implementing, or considering implementing as needed, to dramatically reduce costs in order to ensure our long-term viability, including the following: • Renegotiating terms with suppliers, including satellite capacity providers; • Deferring purchases of capital equipment; • Delaying aircraft equipment installations; • Reducing marketing, travel and other non-essential spend; and • Renegotiating terms with airline partners. • Financing - InMarch 2020 , we drew$22 million under the ABL Credit Facility. • Government assistance - We applied for an$81 million grant and a$150 million loan under the recently enacted Coronavirus Aid, Relief, and Economic Security Act (the "CARES Act"). If we receive such assistance, we will be subject to certain restrictions and will be required to modify the personnel actions discussed above to comply with the terms of the government assistance. Additionally, receipt of funds may require the consent of a majority of the holders of the 2024 Senior Secured Notes or the consent of the lenders under the ABL Credit Agreement to amend the terms governing such indebtedness.
We expect COVID-19 to continue to have a significant negative impact on our revenue and we are unable to predict how long that impact will continue. The extent of the impact of COVID-19 on our CA and BA businesses and our financial and operational performance will depend on future developments, including the duration, spread and severity of the outbreak, the duration and geographic scope of related travel advisories and restrictions and the extent of the impact of COVID-19 on overall demand for commercial and business aviation travel, all of which are highly uncertain and cannot be predicted. We are unable to predict how long the pandemic and its negative impact will persist, what additional measures may be introduced by governments or private parties or what effect any such additional measures may have on air travel, our business partners and our business. Not only is the duration of the pandemic and future combative measures unknown, the overall situation is extremely fluid, and it is impossible to predict the timing of future material changes in the situation and whether the Company's actions in response will be sufficient or successful.
Impairment assessments - We review our long-lived assets and indefinite-lived
intangible assets for potential impairment whenever events indicate that the
carrying amount of such assets may not be recoverable. We conducted a review as
of
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Credit Losses - We regularly evaluate our accounts receivable and contract
assets for expected credit losses and recorded credit losses for the three month
period ended
Factors and Trends Affecting Our Results of Operations
We believe that our operating and business performance is driven by various factors that affect the commercial airline and business aviation industries, including trends affecting the travel industry and trends affecting the customer bases that we target, as well as factors that affect wireless Internet service providers and general macroeconomic factors. Key factors that may affect our future performance include:
• the extent to which the COVID-19 pandemic continues to impact demand for commercial and business air travel globally, including as a result of governmental restrictions on travel and social gatherings and overall economic conditions; • the effectiveness of our cost reduction plan and other measures taken to mitigate the impact of COVID-19 on our business and financial stability, including efforts to renegotiate contractual terms with suppliers, and the impact such actions have on our operations and long-term success; • costs associated with the implementation of, and our ability to implement on a timely basis our technology roadmap, upgrades and installation of our ATG-4 and 2Ku technologies, Gogo 5G, any technology to which our ATG or satellite networks evolve and other new technologies (including technological issues and related remediation efforts and failures or delays on the part of antenna and other equipment developers and providers, some of which are single source, or delays in obtaining STCs including as a result of any government shutdown), the potential licensing of additional spectrum, and the improvements to our network and operations as technology changes and we experience increased demand and network capacity constraints, including as a result of airline partners deciding to provide free service to passengers; • costs associated with, and our ability to execute, our continued international expansion, including our ability to obtain and comply with foreign telecommunications, aviation and other licenses and approvals necessary for our international operations; • our ability to obtain sufficient satellite capacity, including for heavily-trafficked areas, inthe United States and internationally; • costs of satellite capacity inthe United States and internationally, to which we may have to commit well in advance, including our ability to renegotiate the terms of such agreements in light of the COVID-19 pandemic; • the pace and extent of adoption of our service for use on domestic and international commercial aircraft by our current and new airline partners and customers; • the number of aircraft in service in our markets, including consolidation of the airline industry or changes in fleet size or bankruptcies by one or more of our commercial airline partners or BA large-fleet customers; • the extent of passengers' and aviation partners' adoption of our products and services, which is affected by, among other things, willingness to pay for the services that we provide, the quality and reliability of our products and services, changes in technology and competition from current competitors and new market entrants; • our ability to enter into and maintain long-term connectivity arrangements with airline partners and customers, which depends on numerous factors including the real or perceived availability, quality and price of our services and product offerings as compared to those offered by our competitors; 37
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Table of Contents • the impact of a change in business models and contract terms on the profitability of our connectivity agreements with airline partners, including as a result of changes in accounting standards; • the results of our ongoing discussions with Delta Air Lines ("Delta") with respect to its transition to free service, which may involve seeking to pursue supplier diversification for Delta's domestic mainline fleet, and our ability to offset the impact of any deinstalled aircraft through increased demand and revenue; • our ability to engage suppliers of equipment components and network services on a timely basis and on commercially reasonable terms; • continued demand for connectivity and proliferation of Wi-Fi enabled devices, including smartphones, tablets and laptops; • changes in domestic or foreign laws, regulations or policies that affect our business or the business of our customers and suppliers; • changes in laws, regulations and interpretations affecting telecommunications services, including those affecting our ability to maintain our licenses for ATG spectrum inthe United States , obtain sufficient rights to use additional ATG spectrum and/or other sources of broadband connectivity to deliver our services, expand our service offerings and manage our network; and • changes in laws, regulations and interpretations affecting aviation, including, in particular, changes that impact the design of our equipment and our ability to obtain required certifications for our equipment.
Key Business Metrics
Our management regularly reviews financial and operating metrics, including the
following key operating metrics for the
Commercial Aviation North America For the Three Months Ended March 31, 2020 2019 Aircraft online (at period end) 2,480 2,412 Satellite 925 718 ATG 1,555 1,694 Total aircraft equivalents (average during the period) 2,554 2,519
Net annualized average monthly service revenue per
aircraft equivalent (annualized ARPA) (in thousands) $ 99
Commercial Aviation Rest of World For the Three Months Ended March 31, 2020 2019 Aircraft online (at period end) 833 641 Total aircraft equivalents (average during the period) 737 550 Net annualized ARPA (in thousands) $ 97$ 136 • Aircraft online. We define aircraft online as the total number of commercial aircraft on which our equipment is installed and service has been made commercially available as of the last day of each period presented. We assign aircraft toCA-NA or CA-ROW at the time of contract signing as follows: (i) all aircraft operated by North American airlines and under contract for ATG or ATG-4 service are assigned toCA-NA , (ii) all aircraft operated by North American airlines and under a contract for satellite service are assigned toCA-NA or CA-ROW based on whether the routes flown by such aircraft under the contract are anticipated to be predominantly within or outside ofNorth America at the time the contract is signed, and (iii) all aircraft operated by non-North American airlines and under a contract are assigned to CA-ROW. 38
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Table of Contents All aircraft online for the CA-ROW segment are equipped with our satellite equipment. We are aware that, beginningMarch 2020 and continuing through the date of this filing, our airline partners have parked a significant number of aircraft due to the impact of COVID-19 on the aviation industry. We do not know the specific number of such parked aircraft.The CA-NA and CA-ROW aircraft online disclosed above as ofMarch 31, 2020 still include such aircraft, which is consistent with our historical practice of not removing temporarily parked aircraft from the online count as those have historically been immaterial and temporary. Should the duration of the aircraft being parked extend deeper into 2020, we may revisit this methodology for counting aircraft online. • Aircraft equivalents. We define aircraft equivalents for a segment as the number of commercial aircraft online (as defined above) multiplied by the percentage of flights flown by such aircraft within the scope of that segment, rounded to the nearest whole aircraft and expressed as an average of the month-endfigures for each month in the period. This methodology takes into account the fact that during a particular period certain aircraft may fly routes outside the scope of the segment to which they are assigned for purposes of the calculation of aircraft online. • Net annualized average monthly service revenue per aircraft equivalent ("ARPA"). We define net annualized ARPA as the aggregate service revenue plus monthly service fees, some of which are reported as a reduction to cost of service revenue for that segment for the period, less revenue share expense and other transactional expenses which are included in cost of service revenue for that segment, divided by the number of months in the period, and further divided by the number of aircraft equivalents (as defined above) for that segment during the period, which is then annualized and rounded to the nearest thousand. Business Aviation For the Three Months Ended March 31, 2020 2019 Aircraft online (at period end) Satellite 4,939 5,135 ATG 5,713 5,348 Average monthly service revenue per aircraft online Satellite$ 223 $ 237 ATG 3,143 3,071 Units Sold Satellite 56 130 ATG 125 187 Average equipment revenue per unit sold (in thousands) Satellite$ 60 $ 40 ATG 77 61 • Satellite aircraft online. We define satellite aircraft online as the total number of business aircraft for which we provide satellite services as of the last day of each period presented. • ATG aircraft online. We define ATG aircraft online as the total number of business aircraft for which we provide ATG services as of the last day of each period presented. • Average monthly service revenue per satellite aircraft online. We define average monthly service revenue per satellite aircraft online as the aggregate satellite service revenue for the period divided by the number of months in the period, divided by the number of satellite aircraft online during the period (expressed as an average of the month-end figures for each month in such period). • Average monthly service revenue per ATG aircraft online. We define average monthly service revenue per ATG aircraft online as the aggregate ATG service revenue for the period divided by the number of months in the period, divided by the number of ATG aircraft online during the period (expressed as an average of the month-end figures for each month in such period). 39
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Table of Contents • Units sold. We define units sold as the number of satellite or ATG units for which we recognized revenue during the period. • Average equipment revenue per satellite unit sold. We define average equipment revenue per satellite unit sold as the aggregate equipment revenue earned from all satellite units sold during the period, divided by the number of satellite units sold. • Average equipment revenue per ATG unit sold. We define average equipment revenue per ATG unit sold as the aggregate equipment revenue from all ATG units sold during the period, divided by the number of ATG units sold.
Key Components of Consolidated Statements of Operations
There have been no material changes to our key components of unaudited condensed consolidated statements of operations and segment profit (loss) as described in "Management's Discussion and Analysis of Financial Condition and Results of Operations" ("MD&A") in our 2019 10-K.
Off-Balance Sheet Arrangements
We do not have any obligations that meet the definition of an off-balance sheet arrangement.
Critical Accounting Policies and Estimates
Our discussion and analysis of our financial condition and results of operations
are based on our unaudited condensed consolidated financial statements, which
have been prepared in accordance with accounting principles generally accepted
in
We believe that the assumptions and estimates associated with revenue recognition, long-lived assets, indefinite-lived assets and stock-based compensation have the greatest potential impact on our unaudited condensed consolidated financial statements. Therefore, we consider these to be our critical accounting policies and estimates.
Revenue Recognition:
We account for revenue in accordance with Accounting Standards Codification
Topic 606, Revenue from Contracts with Customers ("ASC 606"). Our
The contractual consideration used for allocation purposes includes connectivity and entertainment services, which may be based on a fixed monthly fee per aircraft or a variable fee based on the volume of connectivity activity, or a combination of both. Examples of variable consideration within our contracts include megabyte overages and pay-per-use sessions.
We constrain our estimates to reduce the probability of a significant revenue
reversal in future periods, allocate variable consideration to the identified
performance obligations and recognize revenue in the period the services are
provided. Our estimates are based on historical experience, anticipated future
performance, market conditions and our best judgment at the time. For the three
months ended
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A significant change in one or more of these estimates could affect our estimated contract value. For example, estimates of variable revenue within certain contracts require estimation of the number of sessions or megabytes that will be purchased over the contract term and the average revenue per connectivity session, which varies based on the connectivity options available to passengers on each airline. Estimated revenue under these contracts anticipates increases in take rates over time and assumes an average revenue per session consistent with our historical experience. Our estimated contract revenue may differ significantly from our initial estimates to the extent actual take rates and average revenue per session differ from our historical experience.
We regularly review and update our estimates, especially in light of COVID-19, and recognize adjustments under the cumulative catch-up method. Any adjustments under this method are recorded as a cumulative adjustment in the period identified and revenue for future periods is recognized using the new adjusted estimate.
See Note 4, "Revenue Recognition," for additional information.
Long-Lived Assets:
Our long-lived assets (other than goodwill and indefinite-lived assets which are
separately tested for impairment) are reviewed for potential impairment whenever
events indicate that the carrying amount of such assets may not be recoverable.
Within the
When an indication of impairment exists, we review long-lived assets for impairment by comparing the carrying value of the long-lived assets with the estimated future undiscounted cash flows expected to result from the use of the assets. If the future undiscounted cash flows are less than the carrying value, we then calculate an impairment loss equal to the difference between the long-lived asset's carrying value and its estimated fair value following which the long-lived assets are written down to estimated fair value and the adjusted balance becomes the new cost basis and is depreciated (amortized) over the remaining useful life of the assets. We also periodically reassess the useful lives of our long-lived assets due to advances and changes in our technologies.
Our impairment loss calculations contain uncertainties because they require management to make assumptions and to apply judgment to estimate future cash flows and long-lived asset fair values, including forecasting useful lives of the long-lived assets and selecting discount rates.
In light of the COVID-19 outbreak and its impact on air travel, including
decreased flights, decreased gross passenger opportunity and our airline
partners' temporary parking of a significant number of their aircraft, we
conducted a review as of
We are continuously monitoring the COVID-19 pandemic and its impact. If the negative impact of the pandemic on the assets related to our airline agreements continues, including as a result of airline partners' decisions to temporarily park certain aircraft to reduce capacity, we could incur additional material impairment charges in future periods.
Indefinite-Lived Intangible Assets:
Our indefinite-lived intangible assets consist of our
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For the Greenfield method we estimate the value of our
Our impairment calculations contain uncertainties, including the impact of
COVID-19, because they require management to make assumptions and to apply
judgment to estimate future projected cash flows and estimated growth rates and
discount rates, as well as new market participant assumptions. Estimates of
future projected cash flows used in connection with the discounted cash flow
analysis were consistent with the plans and estimates that we used to manage the
business, including the impact of COVID-19, although there was inherent
uncertainty in these estimates. The discount rate used in the calculation was
based on our weighted average cost of capital. Our assessment as of
We are continuously monitoring the COVID-19 pandemic and its impact. If the negative impact of the pandemic exceeds management's estimates, we could incur material impairment charges in future periods.
Credit Losses:
We regularly evaluate our accounts receivable and contract assets for expected
credit losses and on
Our expected loss methodology for accounts receivable is developed using historical collection experience, current and future economic and market conditions and a review of the current status of each customer's trade accounts receivables. Due to the short-term nature of such receivables, the estimated amount of accounts receivable that may not be collected is based on aging of the accounts receivable balances and the financial condition of customers. Additionally, specific allowance amounts are established to record the appropriate provision for customers that have a higher probability of default. Our monitoring activities include timely account reconciliation, dispute resolution, payment confirmation, consideration of each customer's financial condition and macroeconomic conditions.
We apply a similar methodology towards our current and non-current contract asset balances. However, due to the inherent additional risk associated with a long-term receivable, an additional provision is applied towards contract asset balances that will diminish over time as the contract nears its expiration date.
The estimates used to determine the allowances are based on management's assessment of anticipated payment, taking into account available historical and current information as well as management's assessment of potential future developments.
For the three months ended
As such, we recorded a noncash cumulative effect adjustment to retained earnings
of
We are continuously monitoring our assumptions used to determine our expected credit losses, including the impact of the COVID-19 pandemic, which could cause us to record additional material credit losses in future periods.
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Recent Accounting Pronouncements
See Note 3, "Recent Accounting Pronouncements," to our unaudited condensed consolidated financial statements for additional information.
Results of Operations
The following table sets forth, for the periods presented, certain data from our unaudited condensed consolidated statements of operations. The information contained in the table below should be read in conjunction with our unaudited condensed consolidated financial statements and related notes.
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