The following discussion and analysis is intended to help the reader understand our business, financial condition, results of operations, liquidity and capital resources. You should read this discussion in conjunction with our unaudited condensed consolidated interim financial statements and the related notes contained elsewhere in this Quarterly Report on Form 10-Q. Unless the context otherwise indicates or requires, the terms "we," "our," "us," "Gogo," and the "Company," as used in this report, refer to Gogo Inc. and its directly and indirectly owned subsidiaries as a combined entity, except where otherwise stated or where it is clear that the terms refer only to Gogo Inc. exclusive of its subsidiaries.

The statements in this discussion regarding industry outlook, our expectations regarding our future performance, liquidity and capital resources and other non-historical statements in this discussion are forward-looking statements. These forward-looking statements are subject to numerous risks and uncertainties, including, but not limited to, the risks and uncertainties described under "Risk Factors" in the 2019 10-K and in Item 1A and "Special Note Regarding Forward-Looking Statements" in this report. Our actual results may differ materially from those contained in or implied by any forward-looking statements.

Our fiscal year ends December 31 and, unless otherwise noted, references to "years" or "fiscal" are for fiscal years ended December 31. See "- Results of Operations."

Company Overview

Gogo ("we," "us," "our") is the global leader in providing broadband connectivity solutions and wireless in-flight entertainment to the aviation industry. We operate through the following three segments: Commercial Aviation North America, or "CA-NA," Commercial Aviation Rest of World, or "CA-ROW," and Business Aviation, or "BA."

Services provided by our CA-NA and CA-ROW businesses include Passenger Connectivity, which allows passengers to connect to the Internet from their personal Wi-Fi-enabled devices; Passenger Entertainment, which offers passengers the opportunity to enjoy a broad selection of in-flight entertainment options on their personal Wi-Fi enabled devices; and Connected Aircraft Services ("CAS"), which offers airlines connectivity for various operations and currently include, among others, real-time credit card transaction processing, electronic flight bags and real-time weather information. Services are provided by CA-NA on commercial aircraft flying routes that generally begin and end within North America, which for this purpose includes the United States, Canada and Mexico. CA-ROWprovides service on commercial aircraft operated by foreign-based commercial airlines and flights outside of North America for North American-based commercial airlines. The routes included in our CA-ROWsegment are those that begin and/or end outside of North America (as defined above) on which our international service is provided. BA provides in-flight Internet connectivity and other voice and data communications products and services and sells equipment for in-flight telecommunications to the business aviation market. BA services include Gogo Biz, our in-flightbroadband service, Gogo Vision, our in-flight entertainment service, and satellite-based voice and data services through our strategic alliances with satellite companies.

Impact of COVID-19 Pandemic

In December 2019, a novel strain of coronavirus ("COVID-19") was reported in Wuhan, China, and the World Health Organization (the "WHO") subsequently declared COVID-19 a "Public Health Emergency of International Concern." The COVID-19pandemic has caused a significant decline in commercial and business air travel, which has materially and adversely affected our business. Approximately 60% of our revenue comes from our two commercial airline segments, CA-NA and CA-ROW. Passenger traffic declined significantly in April 2020 compared to March 2020, resulting in an expected significant reduction in service revenue in April 2020 as compared to the monthly service revenue in the first quarter of 2020. The approximate remaining 40% of our revenue comes from our business aviation segment, BA, which has also seen a sharp decrease in flight activity. Additionally, since many business aircraft are flying less frequently, there was an increase in requests for one-month account suspensions and a significant decrease in new plan activations in April 2020 compared to March 2020.





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In response to the COVID-19 pandemic and resulting developments, we developed, and continue to refine on an ongoing basis, a range of projections based on estimated market conditions, and have implemented measures to protect our employees, ensure the business has adequate liquidity and maintain the value of our business segments, while at the same time continuing to make the interest payments on our outstanding debt. These measures include, but are not limited to, the following:





         •   Employee and customer safety - Our employees are our most important
             resource and we are focused on the safety of our people and our
             customers. Every country in which we operate has issued work from home
             orders and over 1,000 of our employees are working remotely, with
             limited personnel in place for certain location-specific activities.




         •   Personnel actions - We implemented several cost-cutting measures
             related to personnel, including implementing a hiring freeze,
             suspending 2020 merit salary increases and deferring the Chief
             Executive Officer's 2019 bonus payout.

Additionally, we furloughed approximately 54% of our workforce and reduced compensation for most other employees, starting May 4, 2020. The furloughs impact approximately 600 employees across the entire company. The time and duration of the furloughs will vary based on workload in individual departments. Salary reductions begin at 30% for the Chief Executive Officer, then 20% for the executive leadership team and reducing downward by staff level from there. In addition, the compensation for the members of our Board of Directors has been reduced by 30%. Certain types of employees, such as hourly workers, have not had their compensation reduced.





         •   Expense management - We have identified responsive action plans /
             levers that we are implementing, or considering implementing as
             needed, to dramatically reduce costs in order to ensure our long-term
             viability, including the following:




  •   Renegotiating terms with suppliers, including satellite capacity providers;




  •   Deferring purchases of capital equipment;




  •   Delaying aircraft equipment installations;




  •   Reducing marketing, travel and other non-essential spend; and




  •   Renegotiating terms with airline partners.




         •   Financing - In March 2020, we drew $22 million under the ABL Credit
             Facility.




         •   Government assistance - We applied for an $81 million grant and a $150
             million loan under the recently enacted Coronavirus Aid, Relief, and
             Economic Security Act (the "CARES Act"). If we receive such
             assistance, we will be subject to certain restrictions and will be
             required to modify the personnel actions discussed above to comply
             with the terms of the government assistance. Additionally, receipt of
             funds may require the consent of a majority of the holders of the 2024
             Senior Secured Notes or the consent of the lenders under the ABL
             Credit Agreement to amend the terms governing such indebtedness.

We expect COVID-19 to continue to have a significant negative impact on our revenue and we are unable to predict how long that impact will continue. The extent of the impact of COVID-19 on our CA and BA businesses and our financial and operational performance will depend on future developments, including the duration, spread and severity of the outbreak, the duration and geographic scope of related travel advisories and restrictions and the extent of the impact of COVID-19 on overall demand for commercial and business aviation travel, all of which are highly uncertain and cannot be predicted. We are unable to predict how long the pandemic and its negative impact will persist, what additional measures may be introduced by governments or private parties or what effect any such additional measures may have on air travel, our business partners and our business. Not only is the duration of the pandemic and future combative measures unknown, the overall situation is extremely fluid, and it is impossible to predict the timing of future material changes in the situation and whether the Company's actions in response will be sufficient or successful.

Impairment assessments - We review our long-lived assets and indefinite-lived intangible assets for potential impairment whenever events indicate that the carrying amount of such assets may not be recoverable. We conducted a review as of March 31, 2020 in light of the COVID-19 outbreak and its impact on air travel, and recorded an impairment charge with respect to certain long-lived assets. We are continuously monitoring the COVID-19 pandemic and its impact. If the impact of the pandemic exceeds management's estimates, we could incur additional material impairment charges in future periods. See Note 7, "Composition of Certain Balance Sheet Accounts," for additional information on our long-lived assets and Note 8, "Intangible Assets," for additional information on our indefinite-lived assets.





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Credit Losses - We regularly evaluate our accounts receivable and contract assets for expected credit losses and recorded credit losses for the three month period ended March 31, 2020. We are continuously monitoring our assumptions used to determine our expected credit losses, including the impact of the COVID-19 pandemic, which could cause us to record additional material credit losses in future periods. See Note 9, "Composition of Certain Reserves and Allowances," for additional information

Factors and Trends Affecting Our Results of Operations

We believe that our operating and business performance is driven by various factors that affect the commercial airline and business aviation industries, including trends affecting the travel industry and trends affecting the customer bases that we target, as well as factors that affect wireless Internet service providers and general macroeconomic factors. Key factors that may affect our future performance include:





     •    the extent to which the COVID-19 pandemic continues to impact demand for
          commercial and business air travel globally, including as a result of
          governmental restrictions on travel and social gatherings and overall
          economic conditions;




     •    the effectiveness of our cost reduction plan and other measures taken to
          mitigate the impact of COVID-19 on our business and financial stability,
          including efforts to renegotiate contractual terms with suppliers, and
          the impact such actions have on our operations and long-term success;




     •    costs associated with the implementation of, and our ability to implement
          on a timely basis our technology roadmap, upgrades and installation of
          our ATG-4 and 2Ku technologies, Gogo 5G, any technology to which our ATG
          or satellite networks evolve and other new technologies (including
          technological issues and related remediation efforts and failures or
          delays on the part of antenna and other equipment developers and
          providers, some of which are single source, or delays in obtaining STCs
          including as a result of any government shutdown), the potential
          licensing of additional spectrum, and the improvements to our network and
          operations as technology changes and we experience increased demand and
          network capacity constraints, including as a result of airline partners
          deciding to provide free service to passengers;




     •    costs associated with, and our ability to execute, our continued
          international expansion, including our ability to obtain and comply with
          foreign telecommunications, aviation and other licenses and approvals
          necessary for our international operations;




     •    our ability to obtain sufficient satellite capacity, including for
          heavily-trafficked areas, in the United States and internationally;




     •    costs of satellite capacity in the United States and internationally, to
          which we may have to commit well in advance, including our ability to
          renegotiate the terms of such agreements in light of the COVID-19
          pandemic;




     •    the pace and extent of adoption of our service for use on domestic and
          international commercial aircraft by our current and new airline partners
          and customers;




     •    the number of aircraft in service in our markets, including consolidation
          of the airline industry or changes in fleet size or bankruptcies by one
          or more of our commercial airline partners or BA large-fleet customers;




     •    the extent of passengers' and aviation partners' adoption of our products
          and services, which is affected by, among other things, willingness to
          pay for the services that we provide, the quality and reliability of our
          products and services, changes in technology and competition from current
          competitors and new market entrants;




     •    our ability to enter into and maintain long-term connectivity
          arrangements with airline partners and customers, which depends on
          numerous factors including the real or perceived availability, quality
          and price of our services and product offerings as compared to those
          offered by our competitors;




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     •    the impact of a change in business models and contract terms on the
          profitability of our connectivity agreements with airline partners,
          including as a result of changes in accounting standards;




     •    the results of our ongoing discussions with Delta Air Lines ("Delta")
          with respect to its transition to free service, which may involve seeking
          to pursue supplier diversification for Delta's domestic mainline fleet,
          and our ability to offset the impact of any deinstalled aircraft through
          increased demand and revenue;




     •    our ability to engage suppliers of equipment components and network
          services on a timely basis and on commercially reasonable terms;




     •    continued demand for connectivity and proliferation of Wi-Fi enabled
          devices, including smartphones, tablets and laptops;




     •    changes in domestic or foreign laws, regulations or policies that affect
          our business or the business of our customers and suppliers;




     •    changes in laws, regulations and interpretations affecting
          telecommunications services, including those affecting our ability to
          maintain our licenses for ATG spectrum in the United States, obtain
          sufficient rights to use additional ATG spectrum and/or other sources of
          broadband connectivity to deliver our services, expand our service
          offerings and manage our network; and




     •    changes in laws, regulations and interpretations affecting aviation,
          including, in particular, changes that impact the design of our equipment
          and our ability to obtain required certifications for our equipment.

Key Business Metrics

Our management regularly reviews financial and operating metrics, including the following key operating metrics for the CA-NA, CA-ROW and BA reportable segments, to evaluate the performance of our business and our success in executing our business plan, make decisions regarding resource allocation and corporate strategies, and evaluate forward-looking projections.





                            Commercial Aviation North America
                                                                 For the Three Months
                                                                   Ended March 31,
                                                                 2020              2019
Aircraft online (at period end)                                      2,480          2,412
Satellite                                                              925            718
ATG                                                                  1,555          1,694
Total aircraft equivalents (average during the period)               2,554          2,519

Net annualized average monthly service revenue per aircraft equivalent (annualized ARPA) (in thousands) $ 99 $ 126



                            Commercial Aviation Rest of World
                                                                 For the Three Months
                                                                   Ended March 31,
                                                                 2020              2019
Aircraft online (at period end)                                        833            641
Total aircraft equivalents (average during the period)                 737            550
Net annualized ARPA (in thousands)                           $          97        $   136




     •    Aircraft online. We define aircraft online as the total number of
          commercial aircraft on which our equipment is installed and service has
          been made commercially available as of the last day of each period
          presented. We assign aircraft to CA-NA or CA-ROW at the time of contract
          signing as follows: (i) all aircraft operated by North American airlines
          and under contract for ATG or ATG-4 service are assigned to CA-NA,
          (ii) all aircraft operated by North American airlines and under a
          contract for satellite service are assigned to CA-NA or CA-ROW based on
          whether the routes flown by such aircraft under the contract are
          anticipated to be predominantly within or outside of North America at the
          time the contract is signed, and (iii) all aircraft operated by non-North
          American airlines and under a contract are assigned to CA-ROW.




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        All aircraft online for the CA-ROW segment are equipped with our
        satellite equipment. We are aware that, beginning March 2020 and
        continuing through the date of this filing, our airline partners have
        parked a significant number of aircraft due to the impact of COVID-19 on
        the aviation industry. We do not know the specific number of such parked
        aircraft. The CA-NA and CA-ROW aircraft online disclosed above as of
        March 31, 2020 still include such aircraft, which is consistent with our
        historical practice of not removing temporarily parked aircraft from the
        online count as those have historically been immaterial and temporary.
        Should the duration of the aircraft being parked extend deeper into 2020,
        we may revisit this methodology for counting aircraft online.




     •    Aircraft equivalents. We define aircraft equivalents for a segment as the
          number of commercial aircraft online (as defined above) multiplied by the
          percentage of flights flown by such aircraft within the scope of that
          segment, rounded to the nearest whole aircraft and expressed as an
          average of the month-endfigures for each month in the period. This
          methodology takes into account the fact that during a particular period
          certain aircraft may fly routes outside the scope of the segment to which
          they are assigned for purposes of the calculation of aircraft online.




     •    Net annualized average monthly service revenue per aircraft equivalent
          ("ARPA"). We define net annualized ARPA as the aggregate service revenue
          plus monthly service fees, some of which are reported as a reduction to
          cost of service revenue for that segment for the period, less revenue
          share expense and other transactional expenses which are included in cost
          of service revenue for that segment, divided by the number of months in
          the period, and further divided by the number of aircraft equivalents (as
          defined above) for that segment during the period, which is then
          annualized and rounded to the nearest thousand.




                                  Business Aviation
                                                             For the Three Months
                                                                Ended March 31,
                                                              2020            2019
  Aircraft online (at period end)
  Satellite                                                      4,939         5,135
  ATG                                                            5,713         5,348
  Average monthly service revenue per aircraft online
  Satellite                                                $       223       $   237
  ATG                                                            3,143         3,071
  Units Sold
  Satellite                                                         56           130
  ATG                                                              125           187
  Average equipment revenue per unit sold (in thousands)
  Satellite                                                $        60       $    40
  ATG                                                               77            61




     •    Satellite aircraft online. We define satellite aircraft online as the
          total number of business aircraft for which we provide satellite services
          as of the last day of each period presented.




     •    ATG aircraft online. We define ATG aircraft online as the total number of
          business aircraft for which we provide ATG services as of the last day of
          each period presented.




     •    Average monthly service revenue per satellite aircraft online. We define
          average monthly service revenue per satellite aircraft online as the
          aggregate satellite service revenue for the period divided by the number
          of months in the period, divided by the number of satellite aircraft
          online during the period (expressed as an average of the month-end
          figures for each month in such period).




     •    Average monthly service revenue per ATG aircraft online. We define
          average monthly service revenue per ATG aircraft online as the aggregate
          ATG service revenue for the period divided by the number of months in the
          period, divided by the number of ATG aircraft online during the period
          (expressed as an average of the month-end figures for each month in such
          period).




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     •    Units sold. We define units sold as the number of satellite or ATG units
          for which we recognized revenue during the period.




     •    Average equipment revenue per satellite unit sold. We define average
          equipment revenue per satellite unit sold as the aggregate equipment
          revenue earned from all satellite units sold during the period, divided
          by the number of satellite units sold.




     •    Average equipment revenue per ATG unit sold. We define average equipment
          revenue per ATG unit sold as the aggregate equipment revenue from all ATG
          units sold during the period, divided by the number of ATG units sold.

Key Components of Consolidated Statements of Operations

There have been no material changes to our key components of unaudited condensed consolidated statements of operations and segment profit (loss) as described in "Management's Discussion and Analysis of Financial Condition and Results of Operations" ("MD&A") in our 2019 10-K.

Off-Balance Sheet Arrangements

We do not have any obligations that meet the definition of an off-balance sheet arrangement.

Critical Accounting Policies and Estimates

Our discussion and analysis of our financial condition and results of operations are based on our unaudited condensed consolidated financial statements, which have been prepared in accordance with accounting principles generally accepted in the United States of America ("GAAP"). The preparation of our unaudited condensed consolidated financial statements and related disclosures require us to make estimates, assumptions and judgments that affect the reported amount of assets, liabilities, revenue, costs and expenses, and related exposures. We base our estimates and assumptions on historical experience and other factors that we believe to be reasonable under the circumstances. In some instances, we could reasonably use different accounting estimates, and in some instances results could differ significantly from our estimates. We evaluate our estimates and assumptions on an ongoing basis. To the extent that there are differences between our estimates and actual results, our future financial statement presentation, financial condition, results of operations and cash flows will be affected.

We believe that the assumptions and estimates associated with revenue recognition, long-lived assets, indefinite-lived assets and stock-based compensation have the greatest potential impact on our unaudited condensed consolidated financial statements. Therefore, we consider these to be our critical accounting policies and estimates.

Revenue Recognition:

We account for revenue in accordance with Accounting Standards Codification Topic 606, Revenue from Contracts with Customers ("ASC 606"). Our CA-NA and CA-ROW airline-directed contracts contain multiple performance obligations, which primarily include the sale of equipment, installation services, connectivity services and entertainment services. For these contracts, we account for each distinct good or service as a separate performance obligation. We allocate the contract's transaction price to each performance obligation using the relative standalone selling price, which is based on the actual selling price for any good or service sold separately to a similar class of customer, if available. To the extent a good or service is not sold separately, we use our best estimate of the standalone selling price and maximize the use of observable inputs. The primary method we use to estimate the standalone selling price is the expected cost-plus margin approach.

The contractual consideration used for allocation purposes includes connectivity and entertainment services, which may be based on a fixed monthly fee per aircraft or a variable fee based on the volume of connectivity activity, or a combination of both. Examples of variable consideration within our contracts include megabyte overages and pay-per-use sessions.

We constrain our estimates to reduce the probability of a significant revenue reversal in future periods, allocate variable consideration to the identified performance obligations and recognize revenue in the period the services are provided. Our estimates are based on historical experience, anticipated future performance, market conditions and our best judgment at the time. For the three months ended March 31, 2020, our estimates included management's best assumptions for the impact of COVID-19, which includes decreased flights and gross passenger opportunity ("GPO").





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A significant change in one or more of these estimates could affect our estimated contract value. For example, estimates of variable revenue within certain contracts require estimation of the number of sessions or megabytes that will be purchased over the contract term and the average revenue per connectivity session, which varies based on the connectivity options available to passengers on each airline. Estimated revenue under these contracts anticipates increases in take rates over time and assumes an average revenue per session consistent with our historical experience. Our estimated contract revenue may differ significantly from our initial estimates to the extent actual take rates and average revenue per session differ from our historical experience.

We regularly review and update our estimates, especially in light of COVID-19, and recognize adjustments under the cumulative catch-up method. Any adjustments under this method are recorded as a cumulative adjustment in the period identified and revenue for future periods is recognized using the new adjusted estimate.

See Note 4, "Revenue Recognition," for additional information.

Long-Lived Assets:

Our long-lived assets (other than goodwill and indefinite-lived assets which are separately tested for impairment) are reviewed for potential impairment whenever events indicate that the carrying amount of such assets may not be recoverable. Within the Commercial Aviation segment, certain certification and installation programs under some of our turnkey airline contracts are still in progress. Accordingly, we evaluate whether an indication of impairment exists for turnkey airline contracts based on our projected future cash flows associated with such contracts. We group certain long-lived assets by airline contract and by connectivity technology.

When an indication of impairment exists, we review long-lived assets for impairment by comparing the carrying value of the long-lived assets with the estimated future undiscounted cash flows expected to result from the use of the assets. If the future undiscounted cash flows are less than the carrying value, we then calculate an impairment loss equal to the difference between the long-lived asset's carrying value and its estimated fair value following which the long-lived assets are written down to estimated fair value and the adjusted balance becomes the new cost basis and is depreciated (amortized) over the remaining useful life of the assets. We also periodically reassess the useful lives of our long-lived assets due to advances and changes in our technologies.

Our impairment loss calculations contain uncertainties because they require management to make assumptions and to apply judgment to estimate future cash flows and long-lived asset fair values, including forecasting useful lives of the long-lived assets and selecting discount rates.

In light of the COVID-19 outbreak and its impact on air travel, including decreased flights, decreased gross passenger opportunity and our airline partners' temporary parking of a significant number of their aircraft, we conducted a review as of March 31, 2020 and determined that the carrying value for the asset groups related to three of our airline agreements for the CA business exceeded their estimated undiscounted cash flows, which triggered the need to estimate the fair value of these assets. For the airborne assets and right-of-use assets associated with the three airline agreements (the "impaired assets"), we recorded an impairment charge of $46.4 million for the three month period ended March 31, 2020.

We are continuously monitoring the COVID-19 pandemic and its impact. If the negative impact of the pandemic on the assets related to our airline agreements continues, including as a result of airline partners' decisions to temporarily park certain aircraft to reduce capacity, we could incur additional material impairment charges in future periods.

Indefinite-Lived Intangible Assets:

Our indefinite-lived intangible assets consist of our FCC spectrum licenses. Indefinite-lived intangible assets are not amortized but are reviewed for impairment at least annually or whenever events indicate that the carrying amount of such assets may not be recoverable. We perform our annual impairment test during the fourth quarter of each fiscal year. We assess qualitative factors to determine the likelihood of impairment. Our qualitative analysis includes, but is not limited to, assessing the changes in macroeconomic conditions, regulatory environment, industry and market conditions or events, such as COVID-19, financial performance versus budget and any other events or circumstances specific to the FCC licenses. We believed the impact of COVID-19 could indicate that the carrying value of our FCC spectrum licenses may not be recoverable and as such we reviewed the FCC spectrum licenses for impairment as of March 31, 2020. If it is more likely than not that the fair value of the FCC spectrum licenses is greater than the carrying value, no further testing is required. Otherwise, we apply the quantitative impairment test method. In determining which quantitative approach is most appropriate, we consider the cost approach, market approach and income approach. We determined that the income approach, utilizing the Greenfield method, is the most appropriate way to value our indefinite-lived assets.





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For the Greenfield method we estimate the value of our FCC spectrum licenses by calculating the present value of the cash flows of a hypothetical new market participant whose only assets are such licenses to determine the enterprise value of the entire company. It includes all necessary costs and expenses to build the company's infrastructure during the start-up period, projected revenue, and cash flows once the infrastructure is completed. Since there is no corroborating data available in the marketplace that would demonstrate a market participant's experience in establishing an "air-to-ground" business, we utilize our historic results and future projections as the underlying basis for the application of the Greenfield method. We follow the traditional discounted cash flow method, calculating the present value of a new market participant's estimated debt free cash flows.

Our impairment calculations contain uncertainties, including the impact of COVID-19, because they require management to make assumptions and to apply judgment to estimate future projected cash flows and estimated growth rates and discount rates, as well as new market participant assumptions. Estimates of future projected cash flows used in connection with the discounted cash flow analysis were consistent with the plans and estimates that we used to manage the business, including the impact of COVID-19, although there was inherent uncertainty in these estimates. The discount rate used in the calculation was based on our weighted average cost of capital. Our assessment as of March 31, 2020 indicated no impairment.

We are continuously monitoring the COVID-19 pandemic and its impact. If the negative impact of the pandemic exceeds management's estimates, we could incur material impairment charges in future periods.

Credit Losses:

We regularly evaluate our accounts receivable and contract assets for expected credit losses and on January 1, 2020 adopted ASC 326.

Our expected loss methodology for accounts receivable is developed using historical collection experience, current and future economic and market conditions and a review of the current status of each customer's trade accounts receivables. Due to the short-term nature of such receivables, the estimated amount of accounts receivable that may not be collected is based on aging of the accounts receivable balances and the financial condition of customers. Additionally, specific allowance amounts are established to record the appropriate provision for customers that have a higher probability of default. Our monitoring activities include timely account reconciliation, dispute resolution, payment confirmation, consideration of each customer's financial condition and macroeconomic conditions.

We apply a similar methodology towards our current and non-current contract asset balances. However, due to the inherent additional risk associated with a long-term receivable, an additional provision is applied towards contract asset balances that will diminish over time as the contract nears its expiration date.

The estimates used to determine the allowances are based on management's assessment of anticipated payment, taking into account available historical and current information as well as management's assessment of potential future developments.

For the three months ended March 31, 2020, we also considered the current and estimated future economic and market conditions resulting from the COVID-19 pandemic in the determination of our estimated credit losses.

As such, we recorded a noncash cumulative effect adjustment to retained earnings of $3.7 million as a result of the adoption of ASC 326 for estimated credit losses. During the three month period ended March 31, 2020 we recorded an additional $6.8 million of additional estimated credit losses, which was primarily the result of COVID-19. One international airline partner in particular accounted for approximately 70% of our credit losses during the three month period ended March 31, 2020. Subsequent to March 31, 2020, such airline partner's financial condition continued to deteriorate and we expect to record additional credit losses during the three month period ending June 30, 2020.

We are continuously monitoring our assumptions used to determine our expected credit losses, including the impact of the COVID-19 pandemic, which could cause us to record additional material credit losses in future periods.





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Recent Accounting Pronouncements

See Note 3, "Recent Accounting Pronouncements," to our unaudited condensed consolidated financial statements for additional information.

Results of Operations

The following table sets forth, for the periods presented, certain data from our unaudited condensed consolidated statements of operations. The information contained in the table below should be read in conjunction with our unaudited condensed consolidated financial statements and related notes.

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