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MarketScreener Homepage  >  Equities  >  Tokyo  >  Sony Corp    6758   JP3435000009

SONY CORP

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Sony : told to give new phone, Rs 20,000 damages

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05/18/2019 | 11:46am EDT

CHENNAI: For failing to replace a damaged mobile phone, a consumer forum here directed the manufacturer and the authorised service centre, to provide a brand new mobile phone and also compensation of Rs 20,000. R Paul Rafson Jani, a resident of Thoraipakkam, in his complaint said that he purchased Sony Xperia-Z mobile phone in 2013, however, in seven months, the phone began developing problems.

Jani said he purchased the phone from a Sony authorised outlet by paying Rs 35,999 and within seven months the display turned black and had heating issues.

With the authorised dealer seeking Rs 16,000 for repairing damages the phone that was still under warranty, Jani submitted a complaint with the District Consumer Disputes Redressal Forum, Chennai (South), seeking a compensation of Rs 2.12 lakh.

Denying the allegations, the counsel for Sony India Private Limited produced photographs to prove the external damage of the phone. After investigation, it was also found that the phone had developed a huge crack, which was also submitted. However, the tribunal rejected the firm's arguments.

No proper report on allegations: Forum The District Consumer Disputes Redressal Forum, Chennai (South), headed by S Mony, observed that there was no proper report to the allegations made by the manufacturer against the complaints raised. Subsequently, the tribunal directed the manufacturer to replace the mobile phone with a brand new one and provide a compensation of Rs 20,000

(c) 2019, Express Network Pvt Ltd. All rights reserved. Provided by SyndiGate Media Inc. (Syndigate.info)., source Middle East & North African Newspapers

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Financials (JPY)
Sales 2020 8 780 B
EBIT 2020 -
Net income 2020 538 B
Finance 2020 1 098 B
Yield 2020 0,73%
P/E ratio 2020 11,90
P/E ratio 2021 11,14
EV / Sales 2020 0,63x
EV / Sales 2021 0,59x
Capitalization 6 647 B
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Mean consensus OUTPERFORM
Number of Analysts 20
Average target price 7 505  JPY
Spread / Average Target 44%
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Managers
NameTitle
Kenichiro Yoshida President, CEO & Representative Director
Osamu Nagayama Chairman
Kevin Kelleher Chief Operating Officer
Hiroki Totoki Chief Financial Officer & Senior Executive VP
Tomoyuki Suzuki Executive VP, Head-Research & Development Platform
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