Press release

Bilendi obtains ISO 20252 certification for its panels and research services

Paris, November 21st, 2022 - Bilendi, one of Europe's leading research technology and data companies, is proud to announce that it has achieved certification to the international standard ISO 20252: 2019, following an audit process carried out by Austrian Standard plus GmbH. This certification demonstrates the Bilendi group's commitment to providing quality panels and services to ensure customer satisfaction.

Developed by the major market research associations, the international standard ISO 20252: 2019 is the benchmark certification for the market, social and opinion research industry, including insights and data analytics. It assesses the robustness of processes and procedures in the provision of research, insight and data services (market research planning, execution, data collection, etc).

The ISO 20252: 2019 certification is a reward for the entire Bilendi group and confirms its qualitative positioning, thanks to technologies and services that meet the highest market standards. It is also in line with the group's CSR approach, where quality, security and data integrity are one of its priority commitments.

Dr. Holger Mühlbauer, international auditor of ISO 20252: 2019 says: "We are pleased that Bilendi, a well-known and globally active market research company, has followed the ISO 20252 certification process. Bilendi's audit at various locations has convincingly shown that the complex quality requirements of ISO 20252 are met."

Marc Bidou, CEO of Bilendi, says: "Providing the highest quality panels and services has always been at the heart of our strategy. At Bilendi, quality requirements start with the recruitment of our panels, which are subject to rigorous and continuous monitoring. The balanced frequency of our questionnaires and a transparent and fair incentive system ensure high motivation and loyalty from our panelists. We are proud that the ISO 20252 audit now officially certifies the concrete impact of our quality measures."

Next publication: 2022 revenues, 22nd February 2023 (after market close)

About Bilendi

At a time when the amount, variety and speed of data being issued and communicated are increasing exponentially, Bilendi provides an innovative technological response to the collection, processing and enhancement of this data.

That is why Bilendi is positioned at the epicenter of data collection for two market segments. These are: Technologies and Services for Market Research and Technologies and Services for Customer Engagement and Loyalty.

We have locations in France, United Kingdom, Germany, Switzerland, Spain, Italy, Denmark, Finland, Sweden, Belgium, Netherlands, Morocco. The group also has business activity in Austria

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Press release

and Norway. In 2021, Bilendi achieved a turnover of € 44.1 million, € 57.9 million on a pro-forma basis. The group is listed on Euronext Growth Paris.

ISIN code FR 0004174233 - MNEMO code, ALBLD - Eligible PEA PME. Qualification as an « Entreprise Innovante » by Bpifrance.

www.bilendi.com

Contacts

BILENDI

Marc Bidou - Chairman and CEO m.bidou@bilendi.com

Phone: +33 1 44 88 60 30

ACTIFIN

Analysts & Investors Relations

Press Relations

Nicolas Lin/ Alexandre Commerot

Isabelle Dray

nlin/acommerot@actifin.fr

idray@actifin.fr

Phone: +33 1 56 88 11 11

Phone: +33 1 56 88 11 29

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Disclaimer

Bilendi SA published this content on 21 November 2022 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 21 November 2022 17:19:10 UTC.