CenterPoint Energy : nearing completion of customer restorations

CenterPoint Energy nearing completion of customer restorations Wednesday-May-22-2024

​​Houston - May 22, 2024 - CenterPoint Energy today reported that it continues to make steady progress on its restoration efforts, with more than 850,000 customers impacted by last week's devastating storm restored as of noon CT.

• Company remains on track to be substantially complete with storm-related outages this evening
• More than 7,000 workers continue dedicated restoration efforts with concentration on hardest-hit areas and neighborhoods
• Company will be laser-focused on addressing remaining outages ​​

The company said that it is nearing completion of restoration of customers impacted from the severe weather event and any remaining outages after Wednesday evening will be predominantly isolated instances in certain locations where there is substantial damage or where customers are unable to receive power due to severe home damage or damage to customer-owned equipment, such as weatherheads. CenterPoint expects some isolated outages to extend into the weekend.

"We thank our customers for their continued patience and understanding during a very challenging time," said Lynnae Wilson, Senior Vice President, Electric Business. "Our crews will be laser-focused and work around-the-clock to restore power to every last customer."

In some cases, outages may be attributable to routine service issues that periodically occur on CenterPoint's system, and our crews are also addressing those outages as safely and quickly as possible.

CenterPoint Energy reminds customers to remain safe and:

• Stay at least 35 feet away from downed power lines and damaged utility equipment. Be especially mindful of downed lines that could be hidden and treat all downed lines as if they are energized.
• Be cautious around work crews and give them plenty of room to safely assess damages and make repairs.
• Only use a portable generator in a well-ventilated area and never run it inside or in a garage to avoid carbon monoxide fumes, which can be deadly.
• Never connect a portable electric generator directly to your building's electrical system during a power outage; electricity could backfeed into the power lines, potentially endangering CenterPoint Energy workers, mutual assistance workers or members of the public.
  

For the latest information on power outages:

• Follow @CenterPoint and visit Outage Tracker for general outage locations; and
• Visit https://www.centerpointenergy.com/StormCenter for electric and natural gas safety tips and other resources.

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