Conduent Incorporated announced the implementation of an online portal for Mississippi's Division of Medicaid and Department of Human Services. The solution offers state residents improved access to apply for and manage their benefits. Mississippi residents can now use Conduent?s BenePath ® Self-Service Portal to enroll in and manage a range of state benefits, such as Medicaid, Children?s Health Insurance Program (CHIP), Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF) and Low-Income Home Energy Assistance Program (LIHEAP).

The BenePath portal helps state agencies better serve beneficiaries while managing changes in demand for services and regulatory requirements. It provides agencies with a new and effective way to achieve a seamless experience. In addition, the one-stop portal gives beneficiaries options to address and handle changes, renewals, re-certifications and document submissions.

The portal is part of Conduent?s BenePath Suite, which is designed to integrate back-office eligibility functions with front-office contact center operations and self-service features to serve constituents better and maintain regulatory compliance. The cloud-based, configurable suite enables states to respond to changing regulations while providing a consistent user experience.