As part of Corporate Travel Management Limited's 2026 strategic plan, the company have reviewed structure to best support a CTM that has nearly doubled in size compared to pre-COVID (2019). As part of this review, The company have realigned executive team and their accountabilities to best deliver CTM's longer- term strategic direction and key priorities. Laura Ruffles continues as an Executive Director and has been appointed into the new role of CEO ANZ /EU /ASIA, with responsibility for the performance and organic growth of the ANZ, EU and Asia regions together with leading the enhancement of customer-facing technology and automation.

These regions in totality now exceed the entire size of CTM in 2019, and Laura's deep knowledge of the industry will enable a clear focus on organic growth and developing technology to continue to deliver ROI to CTM customers while leveraging the company's vastly larger scale. Laura will lead the regional CEOs in ANZ, EU and Asia and the Global Chief Technology Officer. Kevin O'Malley continues his leadership as CEO North America.

The separate focus point is due to the size of the US growth opportunity, which is CTM's largest market in line with CTM's 2026 strategic plan. The integration of key acquisitions through the COVID period has now been successfully completed. CTM's next phase is to leverage this scale through people and systems with a renewed focus upon operational excellence and efficiencies.

Data and security underpins many of strategic imperatives that new size demands. Eleanor Noonan has been appointed as Global COO, with responsibility for people and performance together with the data, security and ICT that support success. Eleanor leads a team of global experts in each of these disciplines.

Eleanor will be considered a Key Management Person (KMP) of CTM. Eleanor was employed as Global Chief of Staff in August 2022 to rapidly rebuild workforce following the COVID recovery. She has quickly demonstrated an ability to execute key strategic directions globally, successfully enacting change and earning the respect of her peers.

Eleanor holds significant experience in developing and executing customer-centric business strategies, leading large scale change initiatives in both people and technology areas. She has a long track record for successfully driving operational excellence within the financial services industry and Government. James Patterson, Laura Ruffles, Eleanor Noonan and Kevin O'Malley will all report to Managing Director, Jamie Pherous.