Coveo’s offering leverages the capabilities of SAP Commerce Cloud to deliver a buying experience that today’s shoppers expect with intelligent search and real-time intent detection for more personalized navigation, product results and recommendations. Coveo’s enterprise-class AI complements the SAP Customer Experience portfolio and helps retailers and manufacturers get even more out of SAP Commerce Cloud.
“We’re delighted to announce the availability of our Search and Recommendations solution on
Benefits of Coveo’s Search and Recommendations Solution for SAP Commerce Cloud
- Improve product findability and conversions: Help buyers find what they’re looking for, with predictive AI-powered search and listing pages, and dynamic navigation that can integrate into the look and feel of the storefront for SAP Commerce Cloud.
- Increase average order size: With automated upsell and cross-sell optimization, buyers are presented with the suggestions and recommendations that make sense, adding value to their orders as they go.
- Create richer customer experiences: With Coveo’s solution, users can securely index and deploy product content from a wide range of systems, sites, and stores, including SAP solutions. Even for large complex catalogs, the solution optimizes the browsing and product discovery experience with dynamic faceted search. Through Search and Recommendations, users can make content such as expert blogs, videos, or articles more discoverable, so shoppers can learn more and convert more.
- Scale with Enterprise AI: With Coveo’s offering, retailers can support millions of SKUs, complex catalogs, and multiple brands and sites, complex product entitlements, tiered pricing, high demand peaks, real-time instore availability and more.
- Maintain a reliable and compliant storefront: Coveo’s enterprise-class search harnesses 15 years of experience with enterprise security, data governance, and access control compliance.
“We are very excited to work with Coveo to bring the best platforms to our customers,” said
Coveo will be participating in the upcoming NRF 2022: Retail’s Big Show in
About Coveo
We believe that relevance is critical to winning in the new digital experience economy. Coveo is a market-leading AI-powered relevance platform. We aim to enable our customers to deliver the relevant experiences that we believe people expect in the new digital economy. Our SaaS-native, multi-tenant platform injects search, recommendations, and personalization solutions into digital experiences. We provide solutions for Ecommerce, service, website, and workplace applications. Our solutions are designed to provide tangible value to our customers by helping drive revenue growth, reduce customer support costs, increase customer satisfaction and website engagement, and improve employee proficiency and satisfaction.
Our AI powers relevant interactions for hundreds of the world’s most innovative brands and is supported by a large network of global system integrators and implementation partners.
Coveo is a trademark of
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