1
9:30 am | Opening |
Ms. Milagros Cigueñas, Investor Relations Officer | |
Welcome Remarks | |
Mr. Luis Enrique Romero, Executive Chairman | |
9:40 am | Credicorp Story |
Mr. Walter Bayly, CEO | |
10 am | Universal Banking |
Mr. Gianfranco Ferrari, Deputy CEO and CEO of BCP | |
10:20 am | Microfinance |
Mr. Javier Ichazo, Head of Microfinance and CEO of Mibanco | |
10:35 am | Insurance and Pensions |
Mr. Alvaro Correa, Deputy CEO, Head of Insurance & | |
Pensions, IB & WM | |
10:47 am | Inv. Banking & Wealth Management |
Mr. Eduardo Montero, Head of IB & WM, | |
CEO of Credicorp Capital | |
11:00 am | Financial Strength & Dynamics |
Mr. Cesar Ríos, CFO | |
11:15 am | Five Minute Break |
11:20 am | Q&A Session |
11:55 am | Closing Remarks |
Mr. Walter Bayly, CEO
Safe Harbor
The information we present today, both written and oral, includes "forward-looking statements" within the meaning of Section 21E of the Securities Exchange Act of 1934. All statements other than statements of historical information are forward-looking and may contain information about financial results, economic conditions, trends and known uncertainties. Forward looking statements are neither historical facts nor assurances of future performance. Instead, they are based only on our current beliefs, expectations and assumptions regarding the future of our business, future plans and strategies, projections, anticipated events and trends, the economy and other future conditions.
Forward-looking statements can be identified by words such as: "anticipate", "intend", "plan", "goal", "seek", "believe", "project", "estimate", "expect", "strategy", "future", "likely", "may", "should", "will", "see" and similar references to future periods. Examples of forward-looking statements include, among others, statements or estimates we make regarding guidance relating to Return on Average Equity, Sustainable Return on Average Equity, Cost of Risk, Loan growth, Efficiency ratio, BCP Stand-alone Common Equity Tier 1 Capital ratio, Net Interest Margin, Provisions and Non-Performing Loans, current or future volatility in the credit markets and future market conditions, expected macroeconomic conditions, our belief that we have sufficient liquidity to fund our business operations during the next year, expectations of the effect on our financial condition of claims, litigation, environmental costs, contingent liabilities and governmental and regulatory investigations and proceedings, strategy for customer retention, growth, product development, market position, financial results and reserves and strategy for risk management.
We caution readers that actual results could differ materially from those we expect, depending on the outcome of certain factors, including, without limitation adverse changes in:
- the economies of Peru and other countries in which we conduct business, with respect to rates of inflation, economic growth, currency devaluation, and other factors, including in the light of the COVID-19 outbreak and government laws, regulations and policies adopted to combat the pandemic;
- the Peruvian political situation, including, without limitation, the reversal of market-oriented reforms and economic recovery measures, or the failure of such measures and reforms to achieve their goals; and
- the markets in which we operate, including increased competition, decreased demand for financial services, and other factors.
You are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date hereof. Our actual results and financial condition may differ materially from those indicated in the forward-looking statements. Therefore, you should not rely on any of these forward-looking statements. Any forward-looking statement made in this material is based only on information currently available to us and speak only as of the date on which it is made. We undertake no obligation to release publicly the result of any revisions to these forward-looking statements which may be made to reflect events or circumstances after the date hereof, including, without limitation, changes in our business strategy or planned capital expenditures, or to reflect the occurrence of unanticipated events.
3
Luis Enrique Romero
Executive Chairman
Walter Bayly
CEO
Solid Track Record of Profitable Growth and Resilience to Business Cycles
Net income
Capitalizing the Growth Opportunity
(US$ Billion)
1995 2019
Market Cap
B
A
P | Peru GDP(2) |
100%
1995 | 1997 | 1999 | 2005 | 2009 2010 | 2012 2014 | 2017 2018 2019 2020(1) |
Loans
Deposits
Net Equity
Market Cap
Net income
Clients
(million)
Employees
(thousand)
2.1 | 33.6 | 16x |
2.5 | 32.6 | 13x |
0.4 | 7.8 | 20x |
1.0 | 17.0 | 17x |
0.1 | 1.3 | 13x |
1.0 | 16.5 | 16x |
7.0(3) | 35.8 | 5x |
- As of June 2020.
- Source: BCRP
(3) Data available for 1996. | 6 |
Value Creation Through Four Key Growth Levers
Well Capitalized, Leading Player | Close to Our Customers and |
1. in an Underpenetrated Region | 2. Capturing Cross Selling Opportunities |
Achieving Scale
Through Innovation and | Integrated, Actively Managed Group |
4. Expansion of our Successful | 3. with Independent Business Lines |
Business Models |
7
Well Capitalized Leading Player in an Underpenetrated Region
Operating in Markets with Attractive Growth Potential
Leading Market Positions in Core Segments
Private Sector Loans as a %GDP(1)
44%
47%
48%
98%
(1) Source: BCP. - Economic Research
Universal Banking
Microfinance
Insurance & Pensions
Investment Banking & Wealth Management
#1
#1 Latam
#1
#2
#2
#1
#1
#2
Loans
Deposits
Assets
Life
P&C
Pensions
Equity
Fixed Income Equity
Fixed Income
8
Close to Our Customers and Capturing
Cross Selling Opportunities
Customer Centricity
Generating customer centric synergies to offer a wide range of solutions to clients
Cross Selling Opportunities | ||
Bancassurance | Digital Payments | |
+ | + | |
+ | + | |
+ | ||
Customer | Asset and | |
E- commerce | Wealth Management | |
Centricity | ||
+ | + | |
+ |
9
Integrated, Actively Managed Group with Independent Business Lines
Credicorp Way
Value creation leveraging
with differentiated business strategies and clear priorities for capital allocation
Best Practices
1 | Universal Banking | 2 | Microfinance |
Risk Management
Data & Analytics
3 | Insurance & | Talent Management | 4 | Investment Banking |
Pensions Funds | & Wealth Management | |||
Agile CoE | ||||
Cybersecurity |
10
Achieving Scale Through Innovation and Expansion
of Our Successful Business Models
Growth
Broader penetration, innovation and scaling our successful business models…
Universal Banking | Microfinance | Insurance & | Investment Banking |
Pensions Funds | & Wealth Management | ||
» Customer Experience | » Hybrid business model | » Customer centricity | » Customer centricity |
» Efficiency | » Commercial efficiency | » Digitalization | » Local knowledge |
» Connecting to society | » Risk Management | » Credicorp channels | » Best talent |
» Customer experience | » Operational transformation |
…complemented by selective M&A opportunities and Open Innovation
11
Achieving Scale Through Innovation
Growth
Cultivating fintech innovation to target the unbanked population across Peru,
Chile and Colombia enhancing the customer experience
E - Commerce
…aims to reimagine | Digital Consumer |
Banking | |
financial services | |
through sustainable
digital business
Credicorp
Channels
12
Building on Our Social Role To-Date…
E
S
G
13
…by Making Sustainability a Core Component of Our
Strategy to Ensure Long-term Competitiveness
Our North Stars for the New Cycle of Business Unit Strategic Planning
Create a more sustainable | Improve financial | Empower our |
and inclusive economy | health of citizens | people to thrive |
» Increase financial Inclusion | » Deliver best in class | » Champion diversity, inclusion |
» Support transition to | experience efficiently | and gender equality |
» Build long-term, trusted relationships | » Develop future workforce, enhancing | |
environmental sustainability | ||
through transparency and simplicity | skills, effectiveness and impact | |
» Contribute to formalizing | » Educate people to make better | » Enhance governance |
the economy | financial decisions | structure and encourage people |
» Enable SME growth | » Accelerate innovation to continue | to do the right thing |
» Develop creative solutions | ||
anticipating customer needs | ||
and partnerships |
14
Our Vision
Being a future oriented, stakeholder-focused, sustainable business leader in
Latin America…
…will be at the heart of our
strategic planning and business decisions, to ensure long-term value creation and performance.
15
Gianfranco Ferrari
Deputy CEO of Credicorp CEO of BCP
Transforming
Plans into Reality
"Always being with you, encouraging, and transforming your dreams and plans into reality,
while building Peru's story of development and
progress"
17
Well-positioned to achieve objectives
Historical competencies …
Scale & market
Leadership
Risk Relationship
CultureFocus
Distribution Payment
NetworkHub
…reinforced with the WOW Transformation
Strategy…
1. Our Purpose Transforming plans into reality
4. Key Objectives
#1 | Best | ||||||
efficiency | |||||||
In customer | ratio in | ||||||
experience | Latam | ||||||
5. Results | |||||||
Cost/Income | Pre approve | ||||||
ratio in | Duplicate | ||||||
mid- | 50% | ||||||
cross-sell for all | |||||||
thirties | customers | of EAP | |||||
Be #1 | 70% | +++ profit | |||||
In employee | of sales served | growth | |||||
experience | digitally | Non disclosed | |||||
With a WOW Team
2. Our Values:
#Test&Learn #CustomerCentricity #Risk-Conscious&Righteous
#Collaboration #GiveYourBest #BoostYourSkills
- adding new differentiating capabilities
Customer
Centricity
Innovation | Cybersecurity |
& Digital | |
Data & | Agile Organization |
Analytics | & Culture |
18
The WOW Culture and Digitalization Underscore Path to #1 Positioning
Boosted consumer satisfaction…
Satisfaction T2B%
(Annual average) | 47% | 51% | |||
45% | BCP | ||||
36% | 44% | ||||
42% | Bank 2 | ||||
39% | 41% | ||||
38% | |||||
Bank 3 | |||||
38% | |||||
34% | 35% | 34% | |||
Bank 4 | |||||
28% | 27% | ||||
23% | |||||
2017 | 2018 | 2019 | 2020(*) | ||
(*) As of Jun-20 |
…by improving our customer journeys…
Satisfaction T2B%
55% | 75% 82% | 70% 76% | |||
44% 52% | |||||
29% | |||||
Baseline | |||||
Make a | Visit a | Call the | Jun-2020 | ||
My first 100 | |||||
complaint | Branch | Contact Center | days |
* All baselines are as of 2017, except "Visit a Branch" and "My first 100 days" which are as of 2019
While our user-friendly digital offer… | … is driving increased customer digitalization |
Monetary Transactions | 83 | 82 | Digital clients | ||||||||
(millions, monthly average to June) | (millions) | ||||||||||
50% | |||||||||||
81 | 79 | 30% | 41% | % Digital clients | |||||||
23% | Digital | ||||||||||
66 | 8% | 8.6 | |||||||||
5% | 8.1 | ||||||||||
55 | Branch | 7.1 | Traditional | ||||||||
11% | 6.2 | ||||||||||
13% | 76% | 67% | Self-served | ||||||||
Digital | 1,4 | 2,1 | 3,3 | 4,3 | |||||||
79% | |||||||||||
78% | |||||||||||
9% | 10% | 15% | 28% | 4,8 | 5,0 | 4,8 | 4,3 | ||||
2017 | 2018 | 2019 | 2020 | 2017 | 2018 | 2019 | 2020(*) | ||||
Self-served: Kiosks, Automatic Debit, ATM, Banking Agent, POS, other | (*) As of Jun-20 | ||||||||||
Digital: Yape, Home banking and Mobile Banking | 19 | ||||||||||
All sources: Company information
#1
in customer
satisfaction
in every segment
Source: Company information. Customer Satisfaction Internal survey.
20
Driving Profitable Growth Through Digitalization…
Sustained increases in digital sales and accelerated
adoption of digital channels…
Digital sales and digital channels users
Digital sales (units, %)
Mobile Banking Users (millions)*
YAPE Users (millions) | 32.7% |
18.9% | |||
4,0 | |||
8.4% | 3,4 | ||
5.4% | 2,6 | ||
1,5 | 1,7 | ||
0,8 | 0,2 | ||
2017 | 2018 | 2019 | 2020 |
- +1 M new mobile banking users p.a. 2018-2020
** Digital sales as of Jul-20, Mobile banking users as of Ago-20, Yape users as of Sep-20
82 …has led to strong efficiency improvements
2015 | 2019 | var. | |
Volume per employee (M, PEN) | 8.8 | 10.9 | 24.3% |
Net Income per employee (M, PEN) | 135 | 189 | 40.6% |
# of branches | 459 | 406 | 11.5% |
Expenses and Investment in IT (M, | 603 | 796 | 32.0% |
PEN) | |||
Unit Transactional Cost (PEN)** | 0.66 | 0.43 | 35.0% |
** Baseline 2017. monthly average to June
All sources: Company information.
21
- and Progressing on Our Goal of Achieving the Best Efficiency in LatAm
Cost-to-income (C/I) ratio (%)
Bank 1
Bank 2
BCP
Bank 3
Bank 4
Bank 5
Bank 6
Bank 7
Bank 8
39.1
40.0%
40.8%
45.3%
45.4%
45.5%
447.8%
49.0%
51.5%
Among the most
efficient FIGs in
Latin America
2019
Note: Peers include top 1 or 2 players in each relevant country in LatAm. Banks publicly traded
Source: Investor Presentations. C/I as reported. | 22 | |
Innovation Boosting Our Reach, Scale
and Efficiency
Yape | Cocos y |
Lucas | |
Banking the | Expanding |
unbanked | to new markets |
23
Accelerating Investments to Continue to Capture Value
We have rapidly faced this global pandemic leveraging our agility and accelerating our digitalization in a low touch economy
Data | Innovation |
Analytics | and Digital |
Agile@Scale
Cultural Transformation
24
Transforming Plans into Reality
Remaining close to our clients and efficiently growing our income sources while benefiting from digital capabilities and scale
Deepening our connection to communities to generate value for all of our stakeholders and ensure long- term sustainability
25
Transforming Plans into Reality…
while Deepening Our Ties with Society
26
Javier Ichazo
Head of Microfinance
CEO of Mibanco
27
A Solid Track Record of Growth and Financial Inclusion
Creation of | Bancompartir | ||
Encumbra (Colombia) | Acquisition | ||
2009 | 2014 | Consolidates |
regional banking |
2013 | 2019 | Portfolio | US$ 3,487 M | |||||
# 1 Americas | ||||||||
#2 Worldwide | ||||||||
Edyficar Acquisition | Mibanco Acquisition | Customers | 2 MM | |||||
Portfolio | Net Income | US$ 120 M | ||||||
US$MM | 216 | 786 | 2,264 | 3,487 | ||||
Customers MM | 0.2 | 0.5 | 1 | 2 |
Employees 14,000
*Data as of December 2019
28
Helping an Unbanked Customer Base Prosper
Mainly uses cash
Values close, transparent and trustworthy advisory services and financial education
Does not maintain savings in the formal banking system
60% of our loans are for less than S/ 5,000 (US$1,428)
29
Mibanco: Microfinance Leader in Peru
1 in every 5 customers banked by Mibanco Over 100,000 new customers banked annually
25% | 28% |
MS loans | MS clients |
21%
MS Bancarization
30
Operating in Countries with Substantial
Long-Term Growth Potential
Great Potential in Peru… | … and Even Greater in Colombia |
Micro Business Owners | 6.4 MM | Micro Business Owners | 8.5 MM |
2.7MM | 5.7MM |
Unbanked | Unbanked |
42.2% | 67.1% |
*Data as of December 2019 | 31 | |
Expanding Our Successful Model to Colombia
Productivity
Cost of Risk
Efficiency
17 | 16 | 6 |
3.99% 3.76% 4.50%
53% | 67% | 75% |
*Data as of December 2019 | 32 |
Migrating to a Digital Hybrid Model
Traditional model | Digital Hybrid Model | |
» 100% on-site sales and assessment | » Multi-channel and digital sales | |
» Advisor-dependent | » | Centralized risk management |
» High level of operating interaction in agencies | » | Relationship focus |
33
Introducing Digital Innovation Without
Compromising Our Essence
Hybrid Digital Model
Prospecting
Salesperson
Digital
Evaluation
In person
Centralized
Maintenance
Salesperson
Multichannel
Payment
Salesperson
Multichannel
26% of loans assessed without
intervention of sales advisors
34
Driving Efficient & Profitable Growth through Innovation, Digital & Risk Management Capabilities
Mibanco Strategy
Effective and Efficient
Commercial Model
Excellence in Risk Management
Customer Experience
Enablers
Culture / Innovation | Cybersecurity and Fraud |
Data and Technological | Construction of |
Architecture | Digital Channels |
Predictive Models |
35
COVID - 19 Accelerated
Digitalization by
1 ½ Years
36
Developing Innovative Digital Ecosystems
Loan Officers | Clients | Clients' |
Businesses | ||
+ | + |
Productivity per agent | APP | Yape |
Remote processes | WEB | |
Culqui | ||
Advanced analytics | Kasnet | |
in origination & | BCP | |
collections |
Innovative
Partnerships
+
Uber
MO (Fintech)
Selectively
expanding
customer base
37
Synergizing Group Capabilities
- =
- =
Digital
Transformation
Bancassurance
38
We will keep writing progress stories alongside every Martina,
Yosselin, Edgar, Roberto…
Transforming lives
in Peru and the region.
39
Alvaro Correa
Deputy CEO of Credicorp Head of Insurance & Pensions,
IB & WM
Our Vision Insurance & Pensions
We accompany people throughout their entire
life, strengthening their protection and
generating well-being.
We protect | We guide and |
people's | accompany their |
happiness | progress |
Together for their peace of mind
41
Market Context: Leadership in a Market with
Great Potential
OPPORTUNITIES | ||
#1 | MARKET | » Digital adoption |
» Low insurance and | » Young population | |
» Sensitivity to protection | ||
pensions penetration | » Inclusion | |
In personal | » Unattended segments | |
insurance | » Informality | |
(33% MS) |
*EAP with | Vehicle fleet | Houses with home | Population with private | EAP with Private |
Vida Ley insurance | with insurance | insurance | health insurance | Pension System |
18MM | 11% | 3MM | 24% | 10MM | 3% | 32MM | 6% | 18MM | 19% |
Vida Ley insurance | Vehicle insurance | Homes with private insurance | Private insurance | Affiliated to PPS |
Uninsured | Uninsured | Uninsured | SIS + Other public insurance | Affiliated to NPS |
ESSALUD | Non affiliated |
*EAP: Economically Active Population | 42 |
Strategic Axes to Ensure Our
Future Success
Customer Centric
Digitalization
Credicorp
Channels
43
Strategic Axes
Customer Centric Innovation
We create solutions adapting to the current and
future needs of the population
183 | |||||
Flexible annuities | 3x | Oncological Indemnity | +20K | ||
(MM S/ to July) | 61 | Insurance | |||
Number of insured clients | |||||
since 2018 | |||||
2017 | 2020 | ||||
Vehicle Insurance | 2104 | Targeted Voluntary | |||
pay per use (units) | |||||
Savings | Meta | ||||
5x | (Newly Launched) | ||||
407 | |||||
Avance | |||||
25% | |||||
2019 | YTD 2020 |
44
Strategic Axes
CREDICORP Channels
Access to
CREDICORP clients
9MM
BCP/ MiBanco Clients
5MM
Pacifico Clients
We capitalize on our strengths by empowering our own channels
Tribu Banca Seguros
SQUAD | Digital Sales Force |
Transformation | |
Productivity per consultant (# of policies) | |
+30% vs December 2018 | |
Policy subscription speed | |
7 days vs <3 hours |
45
Strategic Axes
Digitalization
To reach the broader population and give our clients the best experience
E-commerce
(MM S/ to July)
11 | |
14X | |
0.8 | |
2018 | 2020 |
Transfer with facial verification
(Project)
Proceso de
verificación facial
APP Pacifico | Self-management
(% requests to July)
49%
9% | 5.5X |
2018 | 2020 |
Virtual Attention | |||
(# requests to July) | |||
10MM | |||
0.5MM | 20X | ||
46 | 2018 | 2020 |
Essential Enablers for Our Strategy
47
Aspiration
In the next ten years, we will keep
growing and have an even more
protected population. Our citizens needs it. We have a key role in our society and will continue on our path to protect the peace of mind
and well-being of more people.
Eduardo Montero
Head of IB & WM,
CEO of Credicorp Capital
A Young Investment Bank Growing Since its
Inception 8 Years Ago
Credicorp Capital | Definition and Consolidation of our | Building a Shared |
Creation | Regional Bussines Lines | Organizational Culture |
Beginning of IT &
Operational
Transformation
2012 2013 2014 2015 2016 2017 2018 2019 2020
AUMs | Revenue |
USD | USD |
33 Bn
157 MM
7 Bn
274 MM
2013 | 20201 | 2013 | 2019 |
Employees | 961 | +1800 |
50
Consolidating Leadership in the Region Through Four Business Lines
Regional |
Scope |
Business Lines with Leading Market Positions
USA |
Colombia
Peru
Chile
+ 20,000 Retail Clients
+ 4,900 Private Banking clients + 1,300 Corporate clients
+ 1,000 Institutional clients
Wealth Management
Asset
Management
Capital
Markets1
Corporate
Finance2
AUM > USD 16 BN
Peru: 31% Mkt Share
AUM > USD 21 BN
USD 1 BN Portfolio in LatAm Real Estate
Peru: 40% Mkt Share in Mutual Funds
Colombia: 32% Mkt Share among Broker Dealers
Fixed Income | Equity | ||
2nd | 21% | 1st | 31% |
1st | 22% | 1st | 23% |
2nd | 10% | 4th | 7% |
USD 15.0 Bn in Bond Issuances & Liability Management
USD 4.4 Bn in Equity Transactions
USD 14.3 Bn in Structured Loans
USD 0.3 Bn in M&A and Advisory
- Information as of 2019 / Peru: BVL information. Fixed income data also includes information from Datatec platform. Does not include repo operations. Colombia: Colombia Stock Exchange information. Fixed income data also includes Banco de la Republica's information. Does not include repo operations. Chile: Santiago Stock Exchange information. Fixed income data includes financial intermediation operations. Equity securities includes operations with investment fund shares and foreign stock. Does not include repo operations
(2) From 2017 to August 2020 | 51 |
A Business Model Based on Three Key Components
Client
Centricity
+ | Leveraging Local | ||
Local | Knowledge, Best | ||
Practices & Regional | |||
Presence | |||
+ | Reach | ||
Talent
Client Centric Culture with a Wide
Offering of Experts, Products and Platforms
Including Direct Access to the US Market that Fosters Customer Loyalty
Comprehensive Customer Value Proposition
Recognition & Customer
Satisfaction
Broad Product
Offering
- Mutual Funds
- Alternative Investments
- (Real Estate, Infrastructure, Private Debt)
- Structured Products
- Brokerage
Expert Advisory Model | Multi-Platform | ||
Access | |||
Private Banker | |||
Third Party Platforms1 | |||
Lending | Investment | ||
Advisory | |||
Banking | Clients | US | |
Services |
Wealth Planning
NPS2
65% 74%
20192020
PRIVATE BANKING
(1) | Exclusive for Vicctus Multi Family Office | 53 | |
(2) | Weighted average based on # of clients in each country. | ||
Local Knowledge Supports Unmatched Customer Service and Advice
We know the markets and their companies…
… and are acknowledged for our service quality
35
WM: 7
Traders: 8
450
WM: 81
PMs: 11
IBs: 26
Traders: 14
260
% public companies covered | WM: 32 |
by In-house Research | |
PMs: 9 | |
93% IPSA Chile | IBs: 14 |
Traders: 19 |
99.8% COLCAP Colombia
60%1 S&P BVL Perú
900
WM: 73
PMs: 8
IBs: 13
Traders: 38
Top 3
Position in both the Chilean and North Andean (NAC) surveys, for the first time since
CC creation, only 8 |
years ago. |
Overall #1
Family Office | #1 |
UHNW | #1 |
>US$ 30 MM | |
HNW | #1 |
US$ 5-30 MM | |
Super Affluent
Clients#1
US$ 1-5 MM
Wealth Management (WM)
Portfolio Managers (PMs)
Investment Bankers (IBs)
(1) No coverage of CREDICORP (BAP) | 54 | |
Best in Class Talent in the Region Driving Product Innovation and Performance
Outstanding performance of our
LATAM strategy funds
Luxembourg Funds
AUMs | Performance1 | |
USD | ||
Latam Equity Fund | ||
+800 bps vs. benchmark | ||
640 MM | Latam High Yield Fund | |
1st quartile position | ||
48 MM | Latam Investment Grade Fund | |
2014 | 2020 | 2nd in its peer group |
Portfolio Managers rated AAA by Citywire
(1) Latam Equity Fund - Outperformed its benchmark by more than 800 bps net of fees since inception. | |
Latam High Yield Fund - Has maintained its 1st quartile position in 5 years. | 55 |
Latam Investment Grade Fund - 2nd place in its peer group in 1 year. |
Pioneer in structured transactions in the region
- 1st REIT IPO in the last two years in Peru
- JV Infrastructure Fund2 with almost USD 500 MM invested
- USD 600 MM and best risk adjusted return3 in our Colombian REIT. The largest commercial RE transaction of the Colombian Market
- 100% Bond Exchange transactions in Chile
- 1st Social Bond and Green Bond issuances in Peru
- Structured cross border transactions for clients with regional interest
- Joint Venture with SURA Asset Management.
- Since its creation 10 years ago.
Redefining Operational Model to Accelerate Growth and Enhance Stakeholders Value
Moving from Local Operations & IT Platforms…
Peru | Panama | Colombia | Chile |
- To a Sustainable, Scalable & Efficient
Regional Operation
Wealth Mgmt | Asset | Capital | Investment | |||
Management | Markets | Banking | ||||
ERP
CRM / Onboarding / Data Mgmt
IT IT IT IT
Ops Ops Ops Ops
Improve
Customer
Experience
Improve process quality and reduce operational risk
- Digital client Onboarding
- Data driven insights to better serve our clients
- Standardized, scalable and automated processes across all businesses
- Capture efficiencies while improving output and reducing risk
56
Improving customer experience,
underscored by our local knowledge and operational transformation, while
we…
…continue to develop and foster exceptional talent to drive sustainable performance, and…
- scale our business through organic and inorganic growth
57
Cesar Ríos
CFO
The Peruvian Market has Begun to Recover
While economic activity & labor trends(1) | … we are managing portfolios, restarting sales and |
are pointing in the right direction… | balancing activities to emerge stronger and grow faster |
GDP and Labor Trends
GDP (YoY % Change)
EAP (in millions)
3.7 | ||
4.0 | ||
1.5 | 2.0 | |
0.0 | ||
-2.0 | ||
-12% | ||
-18% | ||
-8.0 |
BCP Debit and Credit Card Tx(2) | On-time payment on Loans Due(3) |
(S/ Billions and Percentage) |
BCP Retail Banking | |||||
DC | Others(4) | ||||
CC | 36.8 | 38.6 | 32.8 | 31.3 | Payment |
72% | 90% | 92% | |||
41% | |||||
101 | |||||
100 | |||||
May 20 | Jun 20 | Jul 20 | Aug 20 |
Mibanco(5)
57 | 3.9 | 5.1 | Others(4) | |
1.7 | 5.0 | Payment | ||
-50.0% | -40% | -10.0 |
Jan 20 | Apr 20 | Jul 20 |
20
Jan 20 | Apr 20 | Aug 20 |
61% | 83% | 81% | |
34% | |||
May 20 | Jun 20 | Jul 20 | Aug 20 |
- Economic Active Population. Sources: INEI.
- Source: BCP. As of Aug-20
(3) | Balances do not include GP loan portfolio, Special Accounts portfolio, portfolio with more than 120 | |
days past due or portfolio under legal collection.. | ||
59 | (4)Includes loans that took a new reprogramming facility or went overdue | |
(5) | Restated series replaces the one presented at 2Q20 Conference Call, which did not include those | |
reprogrammed operations where the conditions were not yet accepted by clients.
Great Potential to Increase Financial Inclusion in Peru with Long-Term Opportunities in the Region
Growth Potential in Peru Across the Board
Chile | Brazil | Colombia | Peru |
98 |
Financial | 48 | 47 | 44 |
Penetration(1) | |||
(% of GDP) | |||
695 | |||
Insurance | |||
Penetration(2) | 351 | ||
(Written Premiums | |||
per capital) | 182 | 130 | |
Selective Opportunities in Microfinance,
Wealth Management and Digital Banking in LatAm
- Source: BCP - Economic Research
- (US$) (P&C + Health + Life)
60
Building New Skills and Capabilities while Leveraging Strong Franchise to Seize the Growth Opportunities
Strong Brand
Scale and
Leadership
Building on
Leading Financial Services Platform and Payment Hub…
Full spectrum of financial services
RelationshipRisk
focusedDiscipline
More Customer
Centricity
…Adding More Client
Centric, Digital,
Data Driven
and Synergistic Focus
across Credicorp
ESG Integration
Synergies and cross selling opportunities
Data & Analytics
Risk & Pricing
Intelligence
Digital Capabilities
Cybersecurity
61
Advancing in Innovation and Transformation, Adding Sources of Income and Adapting Operating Model to Drive Efficiency
Credicorp funded Transformation | … and rapidly controlled |
without deteriorating C/I… | op. expenses this year |
Credicorp Efficiency ratio
43.4% | 43.8% | 43.5% | 42.7% | 43.3% |
2017 | 2018 | 2019 | Jun 19 | Jun 20* |
* Adjusted by one-off impairment and Bancompartir acquisition
Current Initiatives
Optimizing current portfolio income
Developing new sources of income
Adapting operating model
62
Disciplined Risk Management with a Diversified
Business Portfolio and a Clear Risk Appetite
Risk Appetite FrameworkEnhanced Credit Risk Management Tools
Aligned with Corporate Objectives
From… | To… |
Sophisticated models that incorporate internal and | |
Traditional models | |
external transactional information across businesses | |
Balance Sheet | Solvency | S/ Billions | ||||
Structure | 8% | 140 | ||||
Results | Liquidity | 4% | 70 | |||
Stability | ||||||
Profitability | 0% | 0 | ||||
and Growth | ||||||
2014 | 2017 | 2018 | 2019 | 2020 | ||
Total Loans (right) | Cost of Risk (left) |
63
Healthy Balance Sheet with Low Cost Funding Base and
Outstanding Capital Generation
Diversified portfolio and liquid assets funded with | Strong income generation capacity to fund growth |
low cost and stable funding sources | and create shareholder value |
Balance Sheet Structure - 2Q20
Other | Other Liabilities | 5% | |
4% | |||
Other Funding | |||
7% | |||
Cash and Equiv. | 18% | Insurance Reserves | 5% |
Bonds | 8% | ||
G. Programs | 7% | ||
Investments | 8% | ||
CTS and Time | 17% | ||
Deposits | |||
G. Programs | 7% | ||
Loans | 53% | Demand and | 41% |
Savings Deposits | |||
Equity | 11% | ||
Assets | Liabilities & Equity |
Dividend Outflow | |||||
(S/ Millions) | |||||
2,393 | |||||
2,232 | 2,233 | ||||
638 | |||||
1,25 | |||||
2 | |||||
1,130 | |||||
492 | 1,595 | ||||
980 | |||||
Special | |||||
Regular | |||||
2016 | 2017 | 2018 | 2019 | 2020* | BCP |
11.1% | 11.8% | 11.5% | 12.4% | 11.2% | CET 1 |
64 | * Ratio as of June 2020. | |
Expected Medium-Term Profitability Trends
Loan Portfolio
1.5x nominal GDP growth, Loan shift to reflect higher share of retail
Net Interest Margin
Driven by interest rate levels Gradually increasing weight of retail banking portfolio Gradual pricing improvement Investment portfolio
Fee Income & Premiums
Digitalization in banking
Bancassurance & Insurance own digital channels Wealth Management
Cost of Risk
Return to segment-specific prior levels
Efficiency
New sources of income and new normal on expenses Evolving to new operating models
ROAE
Return to high teens
65
Key Takeaways
Leading businesses well positioned to foster a more sustainable and inclusive economy, capturing growth opportunities
Continued innovation and business transformation to optimize customer experience, consolidating new competitive advantages
Continued efficiency improvements, disciplined risk and capital management
Empowering and developing our talent, fostering diversity, equality and values
Ensuring long-termcompetitiveness and business resilience
66
Write in questions via the online question window
or
Call +1 800-860-2442
(From within the U.S.);
+1 412-858-4600
(From outside of the U.S.)
Walter Bayly
CEO
69
Attachments
- Original document
- Permalink
Disclaimer
Credicorp Ltd. published this content on 01 October 2020 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 02 October 2020 14:24:06 UTC