DialDesk is a subsidiary company of
With DialDesk being a SaaS product, users would require very minimum training to get onboard and use the application; whether they may be new users or migrating from their existing systems, the product offers a friendly user interface with simple drag and drop UI for IVR/Call flow designing. DialDesk has been architected using the latest cloud technologies to ensure scalability and high availability, while enabling integration with leading 3rd party applications to provide a seamless experience to the user with improved workflow and productivity.
DialDesk will initially target only the
Mr. Ajeewan Aru, CEO of DialDesk, stated, “DialDesk will ensure the accessibility of the contact center software for small and medium enterprises with its low entry cost and pay-as-you-go subscription plans. To ensure the high availability of the system and scalability, DialDesk has chosen
“Our focus is to listen to our customers’ feedback and continuously evolve the product to meet the ever-growing needs of multiple industries. Our product roadmap has got some interesting and innovative features that would place DialDesk ahead of the competition in the future.”
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Duo World Inc.’s CEO, Mr. Muhunthan Canagasooryam, said “A long awaited release of the cloud based contact center has now become a reality for
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Duo World Inc.
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Tel: 870-505-6540, +1 702-710-3920
Email: info@duoworld.com
Websites: www.duoworld.com, www.dialdesk.com
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Seen in the picture Team DialDesk celebrating the launch of its cloud-based contact center
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