25 June 2021 - Elop's AI business unit Simplifai has landed a contract with insurance specialists Knif Trygghet Forsikring AS. - In a global context, insurance is one of the industries with the highest need for artificial intelligence of the type Simplifai deliver, saysBård Myrstad , VP of Simplifai. Knif Trygghet Forsikring AS is very similar to the biggest non-life insurance giants, and this agreement confirms our solid presence in this industry, Myrstad continues. The contract comprises licence agreements and delivery of Documentbot and Emailbot technologies, with front-end and backend integrations within claims settlements departments as well as within customer service. Automation to optimise workflow Receiving thousands of e-mails and documents every month, Knif Trygghet Forsikring AS needs help to handle and manage large quantities of documents and email correspondence. Simplifai's solutions will automate repetitive tasks such as categorisation of documents and written enquiries, manage metadata and sort the enquiries into the right pipeline. This will contribute to provide Knif Trygghet Forsikring AS with smarter and more efficient workflows, optimising on time and cost as well as reducing the time their employees spend on manual handling of documents. - Achieving a smoother and more effective handling of cases is key to strengthen our customer satisfaction rate, and helps us lower our operational costs, saysRolf Valle , CTO at Knif Trygghet Forsikring AS. The agreement initially consists of a pilot phase, verifying the technology, before the solution is put into regular operation on an annual agreement provided that pre-agreed criteria are met. ENDS For further information, please contact: MediaBård Myrstad , VP Simplifai, tel: +47 415 03 263 Øivind Horpestad, Executive Chairman of Elop, tel: +47 910 00 626 InvestorsKim Boman , CFO of Elop, tel: +47 959 63 912 AboutElop AS Elop is a Norwegian technology company that has developed tools and digital solutions to inspect, monitor and manage infrastructure worldwide. The company's technology portfolio includes a patented ultrasound technology for inspection and analysis of critical infrastructure. Through data-driven and AI-based solutions for inspection and predictive maintenance of concrete infrastructure, Elop's vision is to provide asset owners with solutions that improve safety, extend asset lifetime, minimise total lifecycle cost and environmental footprint. Elop is headquartered inNorway . For more information: www.elop.no About Simplifai Simplifai is Elop's AI business unit. It supports Elop with developing data-driven and AI-based solutions for inspection and monitoring of critical infrastructure. Simplifai operates as a stand-alone business where it develops automation solutions using artificial intelligence to help clients across numerous industry sectors to grow efficiently. For example, Simplifai's Digital Employee solutions can automate labour intensive work process where natural language communication including email, chat or documents are central. This includes customer relations, case handling, HR and accounting. Simplifai was acquired by Elop inJanuary 2021 . For more information: www.simplifai.ai
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