25 June 2021 - Elop's AI business unit Simplifai has landed a contract with
insurance specialists Knif Trygghet Forsikring AS. 

- In a global context, insurance is one of the industries with the highest need
for artificial intelligence of the type Simplifai deliver, says Bård Myrstad, VP
of Simplifai. Knif Trygghet Forsikring AS is very similar to the biggest
non-life insurance giants, and this agreement confirms our solid presence in
this industry, Myrstad continues.

The contract comprises licence agreements and delivery of Documentbot and
Emailbot technologies, with front-end and backend integrations within claims
settlements departments as well as within customer service.

Automation to optimise workflow
Receiving thousands of e-mails and documents every month, Knif Trygghet
Forsikring AS needs help to handle and manage large quantities of documents and
email correspondence. Simplifai's solutions will automate repetitive tasks such
as categorisation of documents and written enquiries, manage metadata and sort
the enquiries into the right pipeline. 

This will contribute to provide Knif Trygghet Forsikring AS with smarter and
more efficient workflows, optimising on time and cost as well as reducing the
time their employees spend on manual handling of documents.

- Achieving a smoother and more effective handling of cases is key to strengthen
our customer satisfaction rate, and helps us lower our operational costs, says
Rolf Valle, CTO at Knif Trygghet Forsikring AS. 

The agreement initially consists of a pilot phase, verifying the technology,
before the solution is put into regular operation on an annual agreement
provided that pre-agreed criteria are met.

ENDS 

For further information, please contact: 

Media
Bård Myrstad, VP Simplifai, tel: +47 415 03 263 
Øivind Horpestad, Executive Chairman of Elop, tel: +47 910 00 626 

Investors
Kim Boman, CFO of Elop, tel: +47 959 63 912 

About Elop AS 
Elop is a Norwegian technology company that has developed tools and digital
solutions to inspect, monitor and manage infrastructure worldwide. The company's
technology portfolio includes a patented ultrasound technology for inspection
and analysis of critical infrastructure. Through data-driven and AI-based
solutions for inspection and predictive maintenance of concrete infrastructure,
Elop's vision is to provide asset owners with solutions that improve safety,
extend asset lifetime, minimise total lifecycle cost and environmental
footprint. Elop is headquartered in Norway. For more information: www.elop.no 

About Simplifai 
Simplifai is Elop's AI business unit. It supports Elop with developing
data-driven and AI-based solutions for inspection and monitoring of critical
infrastructure. Simplifai operates as a stand-alone business where it develops
automation solutions using artificial intelligence to help clients across
numerous industry sectors to grow efficiently. For example, Simplifai's Digital
Employee solutions can automate labour intensive work process where natural
language communication including email, chat or documents are central. This
includes customer relations, case handling, HR and accounting. Simplifai was
acquired by Elop in January 2021. For more information: www.simplifai.ai

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