Overview



We derive revenues from subscriptions to our Research products and services,
licensing electronic "reprints" of our Research, performing consulting projects
and advisory services, and hosting events. We offer contracts for our Research
products that are typically renewable annually and payable in advance.
Subscription products are recognized as revenue over the term of the contract.
Accordingly, a substantial portion of our billings are initially recorded as
deferred revenue. Reprints include an obligation to deliver a customer-selected
research document and certain usage data provided through an on-line platform,
which represents two performance obligations. We recognize revenue for the
performance obligation for the data portion of the reprint ratably over the
license term. We recognize revenue for the performance obligation for the
research document at the time of providing access to the document. Billings for
licensing of reprints are initially recorded as deferred revenue. Clients
purchase consulting projects and advisory services independently and/or to
supplement their access to our subscription-based products. Consulting project
revenues, which are based upon fixed-fee agreements, are recognized as the
services are provided. Advisory service revenues, such as speeches and advisory
days, are recognized when the service is complete or the customer receives the
agreed upon deliverable. Billings attributable to consulting projects and
advisory services are initially recorded as deferred revenue. Events revenues
consist of ticket and sponsorship sales for a Forrester-hosted event. Billings
for events are also initially recorded as deferred revenue and are recognized as
revenue upon completion of each event.

Our primary operating expenses consist of cost of services and fulfillment,
selling and marketing expenses, and general and administrative expenses. Cost of
services and fulfillment represents the costs associated with the production and
delivery of our products and services, including salaries, bonuses, employee
benefits, and stock-based compensation expense for all personnel that produce
and deliver our products and services, including all associated editorial,
travel, and support services. Selling and marketing expenses include salaries,
sales commissions, bonuses, employee benefits, stock-based compensation expense,
travel expenses, promotional costs, and other costs incurred in marketing and
selling our products and services. General and administrative expenses include
the costs of the technology, operations, finance, and human resources groups and
our other administrative functions, including salaries, bonuses, employee
benefits, and stock-based compensation expense. Overhead costs such as
facilities, net of sublease income, and annual fees for cloud-based information
technology systems are allocated to these categories according to the number of
employees in each group.

Our key metrics focus on our contract value ("CV") products. We are focusing on
CV products as these products are our most profitable products and historically
our contracts for CV products have renewed at high rates (as measured by our
client retention and wallet retention metrics). Our CV products make up
essentially all of our research revenues.

We calculate CV at the foreign currency rates used for internal planning
purposes each year. For comparative purposes, we have recast historical CV at
the current year foreign currency rates. We have included the recast CV metric
below for the year ended December 31, 2021, and we have also provided recast CV
amounts dating back to the fourth quarter of 2020, on the investor relations
section of our website.

Contract value, client retention, wallet retention, and number of clients are
metrics that we believe are important to understanding our research business. We
define these metrics as follows:


Contract value (CV) - is defined as the value attributable to all of our
recurring research-related contracts. Contract value is calculated as the
annualized value of all contracts in effect at a specific point in time, without
regard to how much revenue has already been recognized. Contract value primarily
consists of subscription-based products for which revenue is recognized on a
ratable basis, except for the entitlements embedded in our subscription
products, such as event tickets and advisory sessions, for which the revenue is
recognized when the item is delivered. Contract value also includes our reprint
products, as these products are used throughout the year by our clients and are
typically renewed.

Client retention - represents the percentage of client companies (defined as all clients that buy a CV product) at the prior year measurement date that have active contracts at the current year measurement date.


Wallet retention - represents a measure of the CV we have retained with clients
over a twelve-month period. Wallet retention is calculated on a percentage basis
by dividing the annualized contract value of our current clients, who were also
clients a year ago, by the total annualized contract value from a year ago.

Clients - is calculated at the enterprise level as all clients that have an active CV contract.

Client retention and wallet retention are not necessarily indicative of the rate of future retention of our revenue base. A summary of our key metrics is as follows (dollars in millions):


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                           As of             Absolute        Percentage
                       December 31,          Increase         Increase
                     2022        2021       (Decrease)       (Decrease)
Contract value      $ 353.4     $ 343.0     $      10.4                3 %
Client retention         74 %        78 %    (4) points                -
Wallet retention         94 %       102 %    (8) points                -
Number of clients     2,778       3,005            (227 )             (8 %)




Contract value increased 3% during 2022 and this represents an 11-point decrease
from the 14% growth in contract value that we generated during 2021. The decline
in our CV growth rate was primarily due to a significant decline in our
retention metrics and client count during 2022. The decrease in our retention
rates and number of clients is primarily attributable 1) macroeconomic
conditions affecting our client base including a) funding and budget pressure on
our smaller technology clients and b) the uncertain economic conditions caused
by high inflation, increasing interest rates, geopolitical turbulence, and the
threat of recession, and 2) the ongoing transition of our client base to our
Forrester Decisions product platform that was launched in August 2021. As of
December 31, 2022, approximately 32% of our CV was composed of our Forrester
Decisions products, and we anticipate achieving approximately two-thirds of our
CV in Forrester Decisions products by the end of 2023. The ongoing macroeconomic
conditions and product transition are anticipated to pressure our key metrics
through the first half of 2023.

Critical Accounting Estimates



Management's discussion and analysis of financial condition and results of
operations are based upon our consolidated financial statements, which have been
prepared in accordance with generally accepted accounting principles in the
United States of America ("GAAP"). The preparation of these financial statements
requires us to make estimates and judgments that affect the reported amounts of
assets, liabilities, revenues and expenses, and related disclosure of contingent
assets and liabilities. On an ongoing basis, we evaluate our estimates,
including but not limited to, those related to our revenue recognition,
goodwill, intangible and other long-lived assets, and income taxes. Management
bases its estimates on historical experience, data available at the time the
estimates are made, and various assumptions that are believed to be reasonable
under the circumstances, the results of which form the basis for making
judgments about the carrying values of assets and liabilities that are not
readily apparent from other sources. Actual results may differ from these
estimates under different assumptions or conditions.

We consider the following accounting estimates to be those that require the most
subjective judgment or that involve uncertainty that could have a material
impact on our financial statements. If actual results differ significantly from
management's estimates and projections, there could be a material effect on our
financial statements.


Revenue Recognition. We generate revenues from subscriptions to our Research
products and services, licensing electronic reprints of our Research, performing
consulting projects and advisory services, and hosting events. We execute
contracts that govern the terms and conditions of each arrangement. Revenues are
recognized when an approved contract with a customer exists, the fees, payment
terms, and rights regarding the products or services to be transferred can be
identified, it is probable we will collect substantially all of the
consideration for the products and services expected to be provided, and we have
transferred control of the products and services to the customer. We continually
evaluate customers' ability and intention to pay by reviewing factors including
the customer's payment history, our ability to mitigate credit risk, and
experience selling to similarly situated customers. Although write-offs of
customer receivables have not been significant during the last three years ($0.7
million, $0.3 million, and $0.9 million during 2022, 2021, and 2020,
respectively), if our customers' financial condition were to deteriorate
unexpectedly, we could experience a significant increase in our expense.

Our contracts may include either a single promise (referred to as a performance
obligation) to transfer a product or service or a combination of multiple
promises to transfer products or services. We evaluate the existence of multiple
performance obligations within our products and services by using judgment to
determine if: (1) the customer can benefit from each contractual promise on its
own or together with other readily available resources; and (2) the transfer of
each contractual promise is separately identifiable from other promises in a
contract. When both criteria are met, each promise is accounted for as a
separate performance obligation. Revenues from contracts that contain multiple
products or services are allocated among the separate performance obligations on
a relative basis according to their standalone selling prices. We obtain the
standalone selling prices of our products and services based upon an analysis of
standalone sales of these products and services. When there is an insufficient
history of standalone sales, we use judgment to estimate the standalone selling
price, taking into consideration available market conditions, factors used to
set list prices, pricing of similar products, and internal pricing objectives.
Standalone selling prices are typically analyzed and updated on an annual basis,
or as business conditions change.

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Consulting project revenues are recognized over time as the services are
provided, based on an input method that calculates the total hours expended
compared to the estimated hours required to satisfy the performance obligation.
This method requires the use of judgement in determining the required number of
hours to complete the project.

We are required to estimate the amount of prepaid performance obligations that
will expire unused and recognize revenue for that estimate over the same period
the related rights are exercised by our customers. This assessment requires
judgment, including estimating the percentage of prepaid rights that will go
unexercised and anticipating the impact that future changes to products,
pricing, and customer engagement will have on actual expirations. We update the
estimates used to recognize unexercised rights on a quarterly basis.

Goodwill, Intangible Assets, and Other Long-Lived Assets. As of December 31,
2022, we had $291.7 million of goodwill and intangible assets with finite lives
recorded in our Consolidated Balance Sheets.

When acquiring a business, as of the acquisition date, we determine the
estimated fair values of the assets acquired and liabilities assumed, which may
include a significant amount of intangible assets and goodwill. Goodwill is
required to be assessed for impairment at least annually or whenever events or
circumstances indicate that there may be an impairment. An impairment assessment
requires evaluating the potential impairment at the reporting unit level using
either a qualitative assessment, to determine if it is more likely than not that
the fair value of any reporting unit is less than its carrying amount, or a
quantitative analysis, to determine and compare the fair value of each reporting
unit to its carrying value, or a combination of both. Judgement is required in
determining the use of a qualitative or quantitative assessment, as well as in
determining each reporting unit's estimated fair value as it requires us to make
estimates of market conditions and operational performance, including projected
financial results, discount rates, control premium, and valuation multiples for
key financial metrics.

Absent an event that indicates a specific impairment may exist, we have selected
November 30th as the date to perform the annual goodwill impairment test. We
completed the annual goodwill impairment testing as of November 30, 2022
utilizing a qualitative assessment to determine if it was more likely than not
that the fair values of each of our reporting units was less than their
respective carrying values and concluded that no impairments existed. Future
events could cause us to conclude that impairment indicators exist and that
goodwill is impaired. Any resulting impairment loss could have a material
adverse impact on our results of operations.

Intangible assets with finite lives as of December 31, 2022 consist of acquired
customer relationships, acquired technology, and acquired trademarks and were
valued according to the future cash flows they were estimated to produce or the
estimated costs to replace the assets. These assigned values are amortized on a
basis which best matches the periods in which the economic benefits are expected
to be realized. Tangible assets with finite lives consist of property and
equipment, which are depreciated over their estimated useful lives. Other
long-lived assets consist primarily of operating lease right-of-use assets as
described under Leases in the critical accounting policies and estimates
footnote found in Note 1 - Summary of Significant Accounting Policies.

We continually evaluate whether events or circumstances have occurred that
indicate the estimated remaining useful life of any of our intangible assets,
tangible assets, or operating lease right-of-use assets may warrant revision, or
that the carrying value of these assets may be impaired. To compute whether
these assets have been impaired, we estimate the undiscounted future cash flows
for the estimated remaining useful life of the assets and compare that to the
carrying value. To the extent that the future cash flows are less than the
carrying value, the assets are written down to their estimated fair value.

During 2022, we recorded $3.7 million of right-of-use asset impairments and $1.3
million of leasehold improvement impairments related to closing one floor of our
offices located at 150 Spear Street, San Francisco, California. During 2020, we
recorded $2.3 million of right-of-use asset impairments and $1.1 million of
leasehold improvement impairments related to a facility lease we no longer used
as a result of the integration of an acquired entity from 2019.


Income Taxes. We recognize deferred tax assets and liabilities using enacted tax
rates for the effect of temporary differences between book and tax bases of
assets and liabilities, operating loss carryforwards (from acquisitions) and
U.S. capital losses (through December 31, 2021). Such amounts are adjusted as
appropriate to reflect changes in the tax rates expected to be in effect when
the temporary differences reverse. We record a valuation allowance to reduce our
deferred taxes to an amount we believe is more likely than not to be realized.
We consider all available evidence, both positive and negative, to determine
whether, based on the weight of that evidence, a valuation allowance is needed
for some portion or all of a net deferred income tax asset. Judgment is required
in considering the relative impact of negative and positive evidence. In
arriving at these judgments, the weight given to the potential effect of
negative and positive evidence is commensurate with the extent to which it can
be objectively verified. As of December 31, 2022 and 2021, we maintained a
valuation allowance of $1.0 million and $1.1 million, respectively, primarily
relating to foreign net operating loss carryforwards from an acquisition and as
of December 31, 2021, also from U.S. capital losses from our investment in
technology-related private equity funds. During 2020, we recognized an income
tax benefit in the amount of $1.0 million

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from the utilization of a capital loss carryforward, and the reversal of the
related valuation allowance, due to a sale of an investment within the private
equity fund.

Results of Operations for the years ended December 31, 2022 and 2021

The following table sets forth our Consolidated Statements of Income as a percentage of total revenues for the years noted.



                                        Years Ended
                                       December 31,
                                     2022        2021
Revenues:
Research revenues                      65.9 %      65.8 %
Consulting revenues                    28.4        31.6
Events revenues                         5.7         2.6
Total revenues                        100.0       100.0

Operating expenses: Cost of services and fulfillment 41.6 40.8 Selling and marketing

                  33.8        34.6
General and administrative             12.6        11.7
Depreciation                            1.7         1.9
Amortization of intangible assets       2.5         3.1
Integration costs                         -         0.1
Restructuring costs                     1.7           -
Income from operations                  6.1         7.8
Interest expense                       (0.5 )      (0.9 )
Other income (expense), net               -        (0.2 )
Gains on investments, net               0.1           -
Income before income taxes              5.7         6.7
Income tax expense                      1.6         1.7
Net income                              4.1 %       5.0 %




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2022 compared to 2021

Revenues

                                                                             Absolute        Percentage
                                                                             Increase         Increase
                                            2022              2021          (Decrease)       (Decrease)
                                             (dollars in millions)
Total revenues                           $     537.8       $     494.3     $       43.5                9 %
Research revenues                        $     354.5       $     325.3     $       29.1                9 %
Consulting revenues                      $     152.6       $     156.1     $       (3.5 )             (2 %)
Events revenues                          $      30.7       $      12.9     $       17.9              139 %
Revenues attributable to customers
outside of the U.S.                      $     111.7       $     112.7     $       (1.0 )             (1 %)
Percentage of revenue attributable to
customers
  outside of the U.S.                             21 %              23 %     (2) points                -


Total revenues increased 9% during 2022 compared to 2021, and increased by 10%
when excluding the effect of changes in foreign currencies. Revenues from
customers outside of the U.S. decreased 1% during 2022 compared to the prior
year, and increased by 5% when excluding the effect of changes in foreign
currencies.

Research revenues are recognized as revenue primarily on a ratable basis over
the term of the contracts, which are generally twelve-month periods. Research
revenues increased 9% during 2022 compared to 2021, and increased by 10% when
excluding the effect of changes in foreign currencies. The increase in revenues
was primarily due to the combined effect of strong CV growth of 14% during 2021
and lower CV growth of 3% during 2022. Due to the ongoing macroeconomic
conditions and the Forrester Decisions product transition (as discussed under
our key metrics above), we anticipate our CV growth rate to further decline in
the range of flat to low single digits through the first half of 2023.

Consulting revenues decreased 2% during 2022 compared to 2021, and decreased by
1% when excluding the effect of changes in foreign currencies. The decrease in
revenues was primarily due to a decrease in delivery of advisory services by our
research analysts as they shifted more of their efforts to developing and
delivering our CV products, which have been partially offset by an increase in
delivery of consulting services by our consulting organization.

Events revenues increased 139% during 2022 compared to 2021, and increased by
142% when excluding the effect of changes in foreign currencies. The increase in
revenues was primarily due an increase in both sponsorship revenues and paid
ticket attendance, primarily due to the return of in-person attendance at our
events. All of our events during 2022 were held as hybrid events, consisting of
both in-person and virtual experiences, while all of our events during 2021 were
held as virtual events.

Refer to the "Segment Results" section below for a discussion of revenue and expenses by segment.

Cost of Services and Fulfillment



                                                                        Absolute        Percentage
                                                                        Increase         Increase
                                           2022           2021         (Decrease)       (Decrease)
Cost of services and fulfillment
(dollars in millions)                   $    223.8     $    201.8     $       22.0                11 %
Cost of services and fulfillment as a
percentage of
   total revenues                               42 %           41 %        1 point                 -
Service and fulfillment employees (at
end of period)                                 920            822               98                12 %


Cost of services and fulfillment expenses increased 11% in 2022 compared to
2021, and increased by 13% when excluding the effect of changes in foreign
currencies. The increase was primarily due to (1) a $8.9 million increase in
event expenses due to the return of in-person attendance at our events, (2) a
$7.4 million increase in compensation and benefit costs due to an increase in
headcount, benefit costs, and merit increases, which were partially offset by
lower incentive bonus costs, (3) a $2.4 million increase in stock compensation
expense, (4) a $1.7 million increase in travel and entertainment expenses due to
the return of in-person attendance at our events and increased general business
travel, and (5) a $0.8 million increase in professional services costs primarily
due to an increase in contractor costs.

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Selling and Marketing

                                                                        Absolute        Percentage
                                                                        Increase         Increase
                                           2022           2021         (Decrease)       (Decrease)
Selling and marketing expenses
(dollars in millions)                   $    181.9     $    170.9     $       11.0                 6 %
Selling and marketing expenses as a
percentage of
  total revenues                                34 %           35 %      (1) point                 -
Selling and marketing employees (at
end of period)                                 804            720               84                12 %


Selling and marketing expenses increased 6% in 2022 compared to 2021, and
increased by 8% when excluding the effect of changes in foreign currencies. The
increase was primarily due to (1) a $9.4 million increase in compensation and
benefit costs due to an increase in headcount, commissions expense, benefit
costs, and merit increases, which were partially offset by lower incentive bonus
costs, (2) a $1.1 million increase in stock compensation expense, and (3) a $0.9
million decrease in allocated facilities costs.

General and Administrative

                                                                        Absolute        Percentage
                                                                        Increase         Increase
                                           2022           2021         (Decrease)       (Decrease)
General and administrative expenses
(dollars in
  millions)                             $     67.7     $     58.1     $        9.6                17 %
General and administrative expenses
as a percentage
  of total revenues                             13 %           12 %        1 point                 -
General and administrative employees
(at end
  of period)                                   309            239               70                29 %


General and administrative expenses increased 17% in 2022 compared to 2021, and
increased by 19% when excluding the effect of changes in foreign currencies. The
increase was primarily due to (1) a $3.5 million increase in compensation and
benefit costs due to an increase in headcount, benefit costs, and merit
increases, which were partially offset by lower incentive bonus costs, (2) a
$3.3 million increase in professional services costs due to an increase in legal
and contractor costs, (3) a $1.0 million increase in stock compensation expense,
and (4) a $0.9 million increase in software costs.

Depreciation

Depreciation expense was consistent in 2022 compared to 2021.

Amortization of Intangible Assets

Amortization expense decreased by $2.0 million in 2022 compared to 2021 primarily due to a certain intangible assets becoming fully amortized in 2021. We expect amortization expense related to our intangible assets to be approximately $11.9 million for the year ending December 31, 2023.

Restructuring



In the fourth quarter of 2022, we incurred restructuring costs of $9.3 million.
Approximately $5.0 million of the costs related to an impairment of the
right-of-use asset and leasehold improvements for the closing of one floor of
our offices located at 150 Spear Street, San Francisco, California. In addition,
we incurred $4.3 million of costs for severance and related benefits for the
termination, in January 2023, of approximately 4% of our employees across
various geographies and functions to streamline operations. Approximately all of
the $4.3 million of the severance and related benefit costs incurred during 2022
are expected to be paid in 2023.

Interest Expense



Interest expense consists of interest on our borrowings and realized gains and
losses on the related interest rate swap. Interest expense decreased by $1.8
million in 2022 compared to 2021 due to lower average outstanding borrowings.
The benefit from lower outstanding borrowings was partially offset by an
increase in the annualized interest rate on our borrowings during 2022. We
expect interest expense in 2023 to be essentially consistent with 2022.

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Other Income (Expense), Net



Other income (expense), net primarily consists of gains and losses on foreign
currency, gains and losses on foreign currency forward contracts, and interest
income. Other income (expense), net increased by $1.5 million in 2022 compared
to 2021 due to a decrease in foreign currency losses and an increase in interest
income.

Gains on Investments, Net

Gains on investments, net primarily represents our share of equity method
investment gains and losses from our technology-related investment funds. Gains
on investments, net increased $0.3 million in 2022 compared to 2021 due to an
increase in investment gains generated by the underlying funds.

Income Tax Expense

                                                                       Absolute         Percentage
                                                                       Increase          Increase
                                          2022           2021         (Decrease)        (Decrease)
Provision for income taxes (dollars
in millions)                           $      8.9     $      8.3     $        0.6                  7 %
Effective tax rate                             29 %           25 %       4 points                  -


The increase in the effective tax rate during 2022 as compared to 2021 was
primarily due to increased non-deductible stock compensation, an increase in
foreign subsidiary income subject to U.S. tax in 2022, and an increase in
non-deductible expenses related to meals and entertainment in 2022 that did not
occur in 2021. These increases were partially offset by a benefit related to a
change in tax legislation during 2022.

Segment Results



We operate in three segments: Research, Consulting, and Events. These segments,
which are also our reportable segments, are based on our management structure
and how management uses financial information to evaluate performance and
determine how to allocate resources. Our products and services are delivered
through each segment as described below.

The Research segment includes the revenues from all of our research products as
well as consulting revenues from advisory services (such as speeches and
advisory days) delivered by our research organization. Research segment costs
include the cost of the organizations responsible for developing and delivering
these products in addition to the cost of the product management organization
that is responsible for product pricing and packaging and the launch of new
products.

The Consulting segment includes the revenues and the related costs of our project consulting organization. The project consulting organization delivers a majority of our project consulting revenue and certain advisory services.

The Events segment includes the revenues and the costs of the organization responsible for developing and hosting in-person and virtual events. As of January 1, 2022, we realigned our events sales costs from selling and marketing expense to the Events segment as they now fall under the Events management structure. The 2021 amounts have been revised to conform to the current presentation.



We evaluate reportable segment performance and allocate resources based on
segment revenues and expenses. Segment expenses include the direct expenses of
each segment organization and exclude selling and marketing expenses, general
and administrative expenses, stock-based compensation expense, depreciation
expense, adjustments to incentive bonus compensation from target amounts,
amortization of intangible assets, restructuring and integration costs, interest
and other income (expense), and gains on investments. The accounting policies
used by the segments are the same as those used in the consolidated financial
statements. We do not review or evaluate assets as part of segment performance.
Accordingly, we do not identify or allocate assets by reportable segment.

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                                 Research       Consulting       Events
                                 Segment         Segment         Segment       Consolidated
Year Ended December 31, 2022                 (In thousands, except percentages)
Research revenues               $  354,453     $          -     $       -     $      354,453
Consulting revenues                 41,559          111,028             -            152,587
Events revenues                          -                -        30,747             30,747
Total segment revenues             396,012          111,028        30,747            537,787
Segment expenses                  (133,566 )        (56,889 )     (21,801 )         (212,256 )
Year over year revenue change            6 %              2 %         139 %                9 %
Year over year expense change           13 %             10 %          72 %               16 %




                                Research       Consulting       Events
                                Segment         Segment         Segment       Consolidated
Year Ended December 31, 2021                          (In thousands)
Research revenues              $  325,340     $          -     $       -     $      325,340
Consulting revenues                47,247          108,867             -            156,114
Events revenues                         -                -        12,861             12,861
Total segment revenues            372,587          108,867        12,861            494,315
Segment expenses                 (118,155 )        (51,770 )     (12,709 )         (182,634 )


Research segment revenues increased 6% during 2022 compared to 2021. Research
product revenues within this segment increased 9%, which was primarily due to
the combined effect of strong CV growth of 14% during 2021 and lower CV growth
of 3% during 2022. Consulting product revenues within this segment decreased 12%
primarily due to decreased delivery of consulting and advisory services by our
research analysts as they shifted more of their efforts to developing and
delivering our CV products.

Research segment expenses increased 13% during 2022 compared to 2021. The increase in expenses was primarily due to (1) a $13.5 million increase in compensation and benefit costs primarily due to an increase in headcount, benefit costs, and merit increases and (2) a $1.1 million increase in travel and entertainment expenses.

Consulting segment revenues increased 2% during 2022 compared to 2021 due to demand for our content marketing and strategy consulting offerings.

Consulting segment expenses increased 10% during 2022 compared to 2021. The increase in expenses was primarily due to (1) a $3.6 million increase in compensation and benefit costs primarily due to an increase in headcount, benefit costs, and merit increases and (2) a $1.5 million increase in professional services primarily due to an increase in contractor costs.



Event segment revenues increased 139% during 2022 compared to 2021. The increase
in revenues was due to an increase in both sponsorship revenues and paid ticket
attendance, primarily due to the return of in-person events.

Event segment expenses increased 72% during 2022 compared to 2021. The increase
in expenses was primarily due to an increase in event expenses due to the return
of in-person attendance at our events.

A detailed description and analysis of the fiscal year 2020 year-over-year changes can be found in Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations in our Annual Report on Form 10-K for the year ended December 31, 2021.

Liquidity and Capital Resources



We have historically financed our operations primarily through funds generated
from operations. Research revenues, which constituted 66% of our revenues during
2022, are generally renewable annually and are typically payable in advance. We
generated cash from operating activities of $39.4 million and $107.1 million
during the years ended December 31, 2022 and 2021, respectively. The $67.6
million decrease in cash provided from operations during 2022 was primarily due
to 1) a $50.9 million decrease in cash generated from accounts receivable and
deferred revenue due to an increase in deferred revenue during the 2021 period
from client billings in excess of revenue that did not recur in the 2022 period,
2) a $26.5 million increase in cash used for accrued expenses resulting from the
payout of year end incentive compensation, and 3) a $14.5 million reduction in
cash used for working capital (excluding accounts receivable, deferred revenue
and accrued expenses).

During 2022, we used cash in investing activities of $6.8 million, which
consisted of $5.7 million of purchases of property and equipment, primarily
consisting of computer software and equipment, and $1.4 million in net purchases
of marketable investments. During 2021, we used cash in investing activities of
$29.3 million, which consisted of $18.6 million in net purchases of marketable

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investments and $10.7 million of purchases of property and equipment, primarily consisting of computer software, leasehold improvements and equipment.



During 2022, we used $38.9 million of cash from financing activities primarily
due to $25.0 million of discretionary repayments of our revolving credit
facility and $15.1 million for purchases of our common stock, partially offset
by $1.2 million of net proceeds from the issuance of common stock under our
stock-based incentive plans. During 2021, we used $49.1 million of cash from
financing activities primarily due to $34.4 million of repayments of our debt,
which consisted of $9.4 million of required payments on our term loan and $25.0
million of discretionary payments on our revolving credit facility, $20.1
million for purchases of our common stock, as well as $3.4 million in taxes paid
related to net share settlements of restricted stock units, partially offset by
$9.2 million of net proceeds from the issuance of common stock under our
stock-based incentive plans. As of December 31, 2022, our remaining stock
repurchase authorization was approximately $75.0 million.

On December 21, 2021, we and certain of our subsidiaries entered into an
amendment of our existing credit facility, dated as of January 3, 2019, with
JPMorgan Chase Bank, N.A., as administrative agent (the "Administrative Agent"),
and the lenders party thereto (the "Existing Credit Agreement" and the Existing
Credit Agreement as amended by the Amendment, the "Amended Credit Agreement").
The Existing Credit Agreement was amended to, among other things, (a) increase
the aggregate principal amount of revolving credit commitments (the "Revolving
Credit Facility") from $75.0 million to $150.0 million and eliminate the
existing term loan facility, (b) extend the scheduled maturity date of the
revolving credit commitments to December of 2026, (c) reduce (i) the applicable
margin with respect to revolving loans to, at Forrester's option, (i) between
1.25% and 1.75% per annum for loans based on LIBOR and (ii) between 0.25% and
0.75% per annum for loans based on the applicable base rate, in each case, based
on Forrester's consolidated total leverage ratio, (d) reduce the commitment fee
applicable to undrawn revolving credit commitments to between 0.30% and 0.20%
per annum based on our consolidated total leverage ratio, (e) replace the
minimum fixed charge coverage ratio financial covenant under the Existing Credit
Agreement with a minimum consolidated interest coverage ratio of 3.50:1.00 and
(f) include a covenant limiting the amount of capital expenditures in each
fiscal year.

The Amended Credit Agreement permits an increase in commitments under the
Revolving Credit Facility in an aggregate principal amount up to $50.0 million,
subject to approval by the Administrative Agent and certain customary terms and
conditions. Additional information is provided in Note 4 - Debt in the Notes to
Consolidated Financial Statements. The Revolving Credit Facility matures on
December 21, 2026. There was a balance of $50.0 million outstanding on the
facility at December 31, 2022.

The Amended Credit Agreement contains certain customary restrictive loan
covenants, including among others, financial covenants that apply a maximum
leverage ratio, minimum interest coverage ratio, and maximum annual capital
expenditures. The negative covenants limit, subject to various exceptions, our
ability to incur additional indebtedness, create liens on assets, merge,
consolidate, liquidate or dissolve any part of the Company, sell assets, change
fiscal year, or enter into certain transactions with affiliates and
subsidiaries. We were in full compliance with the covenants as of December 31,
2022 and expect to continue to be in compliance through the next 12 months.

Additional future contractual cash obligations extending over the next 12 months
and beyond primarily consist of operating lease payments. We lease office space
under non-cancelable operating lease agreements (refer to Note 5 - Leases in the
Notes to Consolidated Financial Statements for additional information). The
remaining duration of non-cancelable office space leases ranges from less than 1
year to 8 years. Remaining lease payments within one year, within two to three
years, within four to five years, and after five years from December 31, 2022
are $16.5 million, $30.1 million, $17.7 million, and $8.7 million, respectively.

In addition to the contractual cash commitments included above, we have other
payables and liabilities that may be legally enforceable but are not considered
contractual commitments. See Note 14 - Certain Balance Sheet Accounts in the
Notes to Consolidated Financial Statements for more information on our payables
and liabilities.

As of December 31, 2022, we had cash, cash equivalents, and marketable
investments of $123.3 million. This balance includes $81.4 million held outside
of the U.S. If the cash outside of the U.S. is needed for operations in the
U.S., we would be required to accrue and pay U.S. state taxes and may be
required to pay withholding taxes to foreign jurisdictions to repatriate these
funds. However, our intent is to permanently reinvest these funds outside of the
U.S. and our current plans do not demonstrate a need to repatriate these funds
for our U.S. operations. We believe that our current cash balance and cash flows
from operations will satisfy working capital, financing activities, and capital
expenditure requirements for the next twelve months and to meet our known
long-term cash requirements.

As of December 31, 2022, we did not have any significant unrecognized tax benefits for uncertain tax positions.

Recent Accounting Pronouncements



See Note 1 - Summary of Significant Accounting Policies in the Notes to
Consolidated Financial Statements for a full description of recent accounting
pronouncements, including the expected dates of adoption and effects on results
of operations and financial condition.

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