Fusion Connect announced the most comprehensive service guarantee covering voice and data services, including Unified Communications (UCaaS) and SD-WAN. Customer Satisfaction Guarantee: Customers will be satisfied with the quality of Unified Communications and SD-WAN services, and any issues will be resolved to their satisfaction, or the customer may cancel the service(s) without penalty. Installation Guarantee: the company will meet the agreed-upon installation dates for UCaaS and/or SD-WAN services. If the targets are not met, the customer is credited a full month's MRC for the service. 100% Uptime Guarantee: 100% uptime guarantee for the customers that purchase both UCaaS and SD-WAN, or the company provides a credit to the customer. Rate Lock Guarantee: Rates for Unified Communications and SD-WAN services will not change for the life of the customer's contract. Future-Proof Technology Guarantee: Ongoing upgrades to the next generation of UCaaS and SD-WAN technology implemented at no additional cost. Most of the company?s guarantees apply to either or both services, without a requirement that the customer buy both services for the guarantee to apply.