REFINITIV STREETEVENTS

EDITED TRANSCRIPT

GOGO.OQ - Q1 2021 Gogo Inc Earnings Call

EVENT DATE/TIME: MAY 06, 2021 / 12:30PM GMT

REFINITIV STREETEVENTS | www.refinitiv.com | Contact Us

©2021 Refinitiv. All rights reserved. Republication or redistribution of Refinitiv content, including by framing or similar means, is prohibited without the prior written consent of Refinitiv. 'Refinitiv' and the Refinitiv logo are registered trademarks of Refinitiv and its affiliated companies.

MAY 06, 2021 / 12:30PM, GOGO.OQ - Q1 2021 Gogo Inc Earnings Call

C O R P O R A T E P A R T I C I P A N T S

Barry L. Rowan Gogo Inc. - CFO & Executive VP

Oakleigh Thorne Gogo Inc. - Chairman, President & CEO

William G. Davis Gogo Inc. - VP of IR

C O N F E R E N C E C A L L P A R T I C I P A N T S

Michael Louie DiPalma William Blair & Company L.L.C., Research Division - Analyst

Philip A. Cusick JPMorgan Chase & Co, Research Division - MD and Senior Analyst

RichardHamiltonPrentiss Raymond James & Associates, Inc., Research Division - Head of Telecommunication Services Equity Research & Research Analyst Scott Wallace Searle ROTH Capital Partners, LLC, Research Division - MD & Senior Research Analyst

Simon William Flannery Morgan Stanley, Research Division - MD

P R E S E N T A T I O N

Operator

Good day. And thank you for standing by welcome to the Gogo First Quarter, 2021 Earnings Conference Call. (Operator Instructions) I would now like to hand the conference over to your first speaker today, Mr. William Davis, Vice President of investor relations. Please go ahead.

William G. Davis - Gogo Inc. - VP of IR

Thank you, RJ. And good morning, everyone. Welcome to Gogo's first quarter, 2021 earnings conference call. Joining me today to talk about our results are Oakleigh Thorne, President and CEO. Barry Rowan, Executive Vice President and CFO. Before we get started, I would like to take this opportunity to remind you that during the course of this call, we may make forward-looking statements regarding future events and the future financial performance of the company. We caution you to consider the risk factors that could cause actual results to differ materially from those in the forward-looking statements on the conference call. These risk factors are described in our earnings press release, filed this morning and are more fully detailed under the risk factors in our annual report on form 10-K, and 10-Q and other documents we have filed with the SEC. In addition, please note that the date of this conference call is May 6th, 2021.

Any forward-looking statements that we make today are based on assumptions, as of this date. We undertake no obligation to update these statements as a result of more information or future events. During the call, we'll present both GAAP and non-GAAP financial measures. We've included a reconciliation and explanation of adjustments and other considerations of our non-GAAP measures to the most comparable GAAP measures in our first quarter earnings press release. This call has been broadcast on the internet and available on the investor relations section of the Gogo website at ir.gogoair.com. The earnings press release is also available on the website. After management comments, we'll host a Q&A session with the financial community only. It is now my great pleasure to turn the call over to Oakleigh.

Oakleigh Thorne - Gogo Inc. - Chairman, President & CEO

Thanks, Well and thank you all for joining us this morning and for your interest in Gogo. The first quarter results we announced today and the completion of our refinancing last week, reflect Gogo's strong momentum as we execute on our pure play business aviation connectivity strategy. Today, my remarks will focus on highlights of our first quarter results, business aviation's strong from the depths of COVID, our progress against the strategic initiatives I discussed on our last call. And the impact of the refinancing on our business on a go-forward basis. Let me start off with results. Gogo delivered a really strong first quarter driven by the ongoing recovery of the business aviation market and the strength of our Vox platform. We generated total Q1 revenue of $73.9 million up 4% compared to Q1 2020, driven by a 3% increase in service revenue and a 10% increase in equipment revenue.

2

REFINITIV STREETEVENTS | www.refinitiv.com | Contact Us

©2021 Refinitiv. All rights reserved. Republication or redistribution of Refinitiv content, including by framing or similar means, is prohibited without the prior written consent of Refinitiv. 'Refinitiv' and the Refinitiv logo are registered trademarks of Refinitiv and its affiliated companies.

MAY 06, 2021 / 12:30PM, GOGO.OQ - Q1 2021 Gogo Inc Earnings Call

The service revenue growth is primarily attributable to a 3% increase in ATG aircraft online hitting a new record high of 5,892 aircraft. Our ability to rebound from the depths of the pandemic to record aircraft online in just 12 months, speaks to the resilience of our team, the strength of our technology and the mission-critical nature of our service to customers. On the equipment side, Gogo grew first quarter revenue 10% year over year, driven primarily by AVANCE L5 sales and supported by some lifetime buys of [Veridium] equipment. We also mark an important milestone, 100% of Gogo's ATG equipment shipments in the first quarter were AVANCE. And as we wind down new sales of our classic ATG product line and customers gravitate to our next generation AVANCE platform. Despite the strong year over year growth, equipment revenue was down 30% sequentially from an extremely strong Q4 2020.

However, Q4 tends to be our strongest equipment sales quarter and given our current strong backlog and pipeline, we predict equipment sales overall this year will significantly surpass equipment sales for 2020 by 20%. The strong (inaudible) sales should drive growth and our high margin, recurring service revenue down the road, as many of the units we shipped have yet to come online. Our 5-year plan targets the additional 400 ATG aircraft online per year, and we expect to greatly exceed that number for 2021. On another positive note, we had very low equipment churn in the quarter. Getting an annualized 98.2% equipment retention rate, which equates to more than a 17-year revenue producing equipment life on an aircraft. This is a significant recovery from our low point of 92.5% in Q2 of 2020. We also achieved strong adjusted EBITDA and free cash flow performance for the quarter, driven by robust equipment revenue, disciplined price controls, and some delayed spending that we'll hit later in the year.

I'm very proud of the Gogo team and what we accomplished in the first quarter. I think it's a harbinger of good things to come and the culmination of a lot of hard work and strong execution over the past 2 years. Now, let me turn to conditions in the business aviation market. Clearly, the pandemic has driven supportive trends in business aviation. Pushing more fliers who can afford it, to fly private out of health concerns and accelerating the Uber-fication of air travel, as more connected passengers turned to charter or time share models to access private aviation. We view [BA] flight activity as a proxy for demand. As growth in flight activity, ultimately drives demand for aircraft, and that will drive demand for connectivity. This is especially true in the corporate and fleet segments, where passengers are insisting on quality connectivity when making their purchase decisions. In order to accurately assess growth in the industry today from pre COVID times, we will compare 2021 flight activity to 2019 activity. For Q1 2021, average daily Gogo flight activity ran at 97% of average daily flight activity for Q1 2019.

However, that modest decline was really anchored by corporate flight departments, who were still well behind the 2019 flight counts early in the year. That all changed in March and April. Corporate flight counts grew from around 70% of 2019 counts in February to 100% of 2019 counts in March and 102% in April. Charter flights grew to 130% of 2019 counts in March and 128% in April. And fractional flights grew to 130% of 2019 in March and 136% in April. This dramatic growth in demand has driven a surge in secondhand aircraft purchases, leaving inventory of for sale pre-owned aircraft at an all time low. It's caused fleet operators to delay aircraft retirements. And it's led very reputable wall street analysts to raise their projections for OEM deliveries by 6% for this year. And another 6% for next year. Gogo is uniquely positioned to take advantage of this opportunity or line fit at all 9 of the major business aviation OEMs.

We have a strong aftermarket network of 120 dealers that sell and install our systems. And 93 STCs that cover installing Gogo equipment on more than 200 makes and models of aircraft, far more than any other broadband [IFC] supplier to the BA market. The other big change in the BA market is the change in passenger behavior. The COVID new normal, has driven our end users to live and work online, and they now require streaming and video conference capabilities inflight as part of the work from anywhere culture. This demand itself in Q1 data consumption on Gogo equipped aircraft, growing 44% from Q1 2019, which translates into a 32% increase on a per aircraft basis. And which in turn should manifest itself in purchase of higher data and service plans in the future. Gogo is well positioned to meet this increased data demand with AVANCE L5, which delivers faster speeds and enhanced network capacity on our 4g ATG network. L5 enables live streaming of video and audio, video conferencing, and other must have applications like VPN.

To make that demand more affordable, we just announced a new unlimited streaming and data plan, Gogo biz 4g limitless, available to our AVANCE L5 customers. Which allows customers to enjoy the benefits of streaming without the unpredictability of high overages. And Gogo 5G will advance our product offering even further, by supporting multi-device video streaming, truly extending every capability of the remote office into the sky. Based on the strength of our first quarter performance, and the industry tailwind shaping the recovery of the business aviation market, Gogo is raising our 2021 revenue and adjusted EBITDA outlook. And we are giving positive and we're going to achieve positive free cash flow for the first time. Barry will provide more details on that in a moment. Now let's talk about our progress on the strategic initiatives I discussed on our last call.

3

REFINITIV STREETEVENTS | www.refinitiv.com | Contact Us

©2021 Refinitiv. All rights reserved. Republication or redistribution of Refinitiv content, including by framing or similar means, is prohibited without the prior written consent of Refinitiv. 'Refinitiv' and the Refinitiv logo are registered trademarks of Refinitiv and its affiliated companies.

MAY 06, 2021 / 12:30PM, GOGO.OQ - Q1 2021 Gogo Inc Earnings Call

As background, that's remember that this is aviation is a relatively small market, but it is a highly unpenetrated market that represents a big opportunity for a small company like Gogo.

Of the 24,000 business aircraft in North America, only 28% have broadband and WiFi today. And of the 14,000 business aircraft in the rest of the world, less than a thousand have broadband today. Our strategy is to leverage our 3 unique competitive advantages, namely our proprietary ATG network, our advanced platform, and our strong distribution channels. To strengthen our competitive moats and go after that large white space in the BA market. We intend to do that 3 ways. First, we want to continue to enhance our ATG network by rolling out Gogo 5G. 5G will allow us to aggregate our proprietary license spectrum, the 60 megahertz of unlicensed spectrum to deliver a super fast, high performance link for our customers. I should note that our portfolio of 349 patents, includes patents related to this aggregation technology. We've made tremendous progress on 5G in the quarter. We completed critical design review and flight testing for our airborne antenna.

We completed installation of all 5G core hardware and software on our data centers. And successfully completed our first end-to-end call on the Gogo SIM. We successfully completed acceptance testing of our 5G base station antennas and preparation for test bed installation later this year. And we completed building our prototype 5G aircards in preparation of full airborne equipment prototyping, also later this year. We're still on schedule for service launch in 2022. So as mentioned on our last call, because some production related delays associated with a particular 5G semiconductor chip. Our schedule takes into account the chip manufacturer's current expectations on delivery timing and still projects service launch will take place in 2022.

Our second strategic initiative is to drive penetration of our AVANCE platform, it gives us the ability to integrate future technologies into our customer's existing AVANCE installation, at a much lower cost than buying and installing similar products, new from some other supplier. In essence, AVANCE futureproofs our customer's investment in our hardware by enabling us to add new products, new service levels, new spectrum, and even new networks, primarily with software upgrades, as opposed to expensive in-aircraft hardware upgrades. For example, when Leo satellite networks and ESA and townhouse company come available, Gogo would have the option of offering AVANCE customers access to those networks simply by adding a new ESA antenna on top of a plane. That antenna could plug into the existing AVANCE platform already installed inside the plane. Much like a Tesla, the rest of the Leo upgrade would be achieved with a simple software update to the AVANCE device already on board.

Conversely, if a future competitor offers that same product, the customer will have to rip out existing equipment and install new hardware inside the aircraft, a cost to the customer of hundreds of thousands of dollars and weeks of downtime. Gogo is not committed to a Leo plan, but this demonstrates the type of optionality we get with a relatively modest investment on our part, from the AVANCE platform. To make this point even more clearly, when we upgrade AVANCE L5 customers to 5G, most of the upgrade will be software. The only hardware needed will be one small box and 2 new antennas that fit exactly where the old antennas sit on the outside of the aircraft. Needless to say, we're very bullish on AVANCE. The flexibility to adopt and then integrate new technologies as it evolves, builds competitive moats around our current market position, and also gives us the ability to attack new markets outside of North America. What was exciting about Q1 for AVANCE, was that we grew units online 42% year over year to 1900 units, for 32% of our total aircraft online, up from 23% in Q1 2020.

Our third strategic initiative is around supply chain and manufacturing. In order to drive down costs and enhance quality, we simplify our supply chain by mandating common componentry across all AVANCE devices, whether it's our low cost L3, or fully featured L5, or our future 5G. By mandating common componentry, we drive down the number of FKUs we need to source. Thereby driving up the quantity we purchase of each FKU. This then lowers unit costs and drives up quality by simplifying our inbound logistics and manufacturing. This has proven especially valuable this year, as we've been able to minimize supply chain risk in the face of a dramatic increase in demand during a global supply chain crisis. Currently, we feel that we have enough supply to meet our increase in demand for the next several quarters. Let me finish on the refinancing front. In early 2020, we outlined our value creation roadmap for Gogo.

It focused on first managing our business through the severe impact of the COVID-19 pandemic. Second, completing the sale of the commercial aviation business. And third, executing a comprehensive refinancing to enhance our financial flexibility and position the new Gogo for growth. With the closing of our refinancing last Friday, we've delivered on all 3 prongs of that plan. Our refinancing was an overwhelming success. We achieved approximately $70 million a year in annual cash interest savings, as opposed to the 50 million we had originally targeted. As a result of now having a clear picture of our debt service obligations and given the strong performance of the business, we are now sharing long-term free cashflow guidance for the first time. And Barry will provide more detail on that guidance in just a moment. There are several other very positive

4

REFINITIV STREETEVENTS | www.refinitiv.com | Contact Us

©2021 Refinitiv. All rights reserved. Republication or redistribution of Refinitiv content, including by framing or similar means, is prohibited without the prior written consent of Refinitiv. 'Refinitiv' and the Refinitiv logo are registered trademarks of Refinitiv and its affiliated companies.

MAY 06, 2021 / 12:30PM, GOGO.OQ - Q1 2021 Gogo Inc Earnings Call

aspects of our refinancing that are worth noting. First, by borrowing the term loan B market, we achieved flexibility to refinance, to delever, or to pursue strategic transactions in the future as we see fit. Second, with $200 million of liquidity and our significantly enhanced free cash flow, we'll be able to invest in deepening and widening our competitive moats, and in further delevering our balance sheet. And third, in Q3 we expect to achieve a major milestone when we turn net income and earnings per share positive for the first time, and become what my dad would call a real company. That's an exciting milestone for Gogo.

Now, let me make a few concluding remarks. First, I'd like to welcome Mark Anderson of GTCR to our Board and welcome GTCR as a partner in the Gogo business. GTCR added tremendous value throughout our refinancing process, and because they've had investments in other business aviation companies, they bring valuable VX experience to our Board. So welcome, Mark. Last, at Gogo we are very excited about the opportunity ahead of us as we leverage our ATG network of leading innovative advanced platform and our strength in balance sheet to drive growth and value creation for our employees, our customers, and our shareholders. And with that, I'll turn it over to Barry.

Barry L. Rowan - Gogo Inc. - CFO & Executive VP

Thanks Oak, and good morning everyone. In my remarks today, I'll start by walking through Gogo's first quarter financial performance in more detail, then I'll provide an update on our balance sheet, following our comprehensive refinancing last week, which is a major milestone for Gogo and sets us up for significant value creation going forward. And finally, I'll finish up with some additional context around the updated 2021 guidance and long term targets we announced this morning.

As Oak mentioned, the accelerating recovery in the business aviation market and our unique ability to capture that value drove strong first quarter results. Total revenue of $73.9 million increased 4%, compared to the first quarter of 2020, driven by increases in both service and equipment revenue. These results reflect the continuum of recovery in the business aviation industry and strong sales of Gogo's advanced platform. On a sequential basis, total revenue decreased 4.8% in the first quarter of this year. We have strong growth in service revenue sequentially, however, as expected, equipment revenue declined following the record advance shipments in the fourth quarter of 2020, driven by pent up demand, promotional activity, and general seasonality for equipment.

Let me break down the revenue progression between service and equipment. We achieved record service revenue of $59.4 million this quarter, an increase of nearly 3% compared to the prior year period, due primarily to a 3% increase in ATG aircraft online, and recognition of $1.2 million in service revenue under the network sharing agreement with Intelsat. As a reminder, we have a ten year deal under which Intelsat has exclusive rights to our ATG network for commercial aviation, subject to paying us at least $178 million in revenue share over the term. We expect to generate increased revenue under this agreement over time.

On a sequential basis, service revenue grew more than 4%, due primarily to a 2% increase in ATG aircraft online, higher service revenue from the network sharing agreement with Intelsat, and an increase in average monthly connectivity service revenue per ATG aircraft online, or ARPU, from $3,069 to $3,085. Overall, we're expecting ATG ARPU to continue to rise throughout the year and exceed 2020 results for the full year 2021.

In the first quarter new customer activations as a percentage of total activations increased to pre COVID levels of 65%, which is a positive indicator for the projected growth trajectory of our service revenue. It's important to highlight that since emerging from the depths of the pandemic, we have seen consistent sequential growth in our subscription-based service revenue. This trend is key to our recurring revenue model and will be an important long term value driver. Notably, we expect continued sequential service revenue growth throughout 2021.

Now let me discuss equipment revenue. We generated equivalent revenue of $14.5 million in the first quarter, a 10% increase compared to the first quarter of 2020, driven by increased shipment of our advanced products. As Oak outlined, driving penetration of the advanced platform into our installed base and with new customers is a centerpiece of our long term strategy. It provides the foundation for our expectations of continuing growth in our service revenue annuity stream.

Looking forward, we expect the seasonality we've experienced over the past several years to persist, with equivalent revenue back-end loaded to the second half of the year, and strongest in Q4. There are several factors that drive Q4 sales, promotional activity and trade show timing are 2 contributors, and we also find that some companies wait until the end of the year to get a sense of their financial position before making equipment

5

REFINITIV STREETEVENTS | www.refinitiv.com | Contact Us

©2021 Refinitiv. All rights reserved. Republication or redistribution of Refinitiv content, including by framing or similar means, is prohibited without the prior written consent of Refinitiv. 'Refinitiv' and the Refinitiv logo are registered trademarks of Refinitiv and its affiliated companies.

Attachments

  • Original document
  • Permalink

Disclaimer

Gogo Inc. published this content on 07 May 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 10 May 2021 15:11:04 UTC.