Hexaware Technologies announced its partnership with Genesys®, a global cloud leader in customer experience orchestration to help organizations replace their existing premise-based customer experience solutions with a future-ready digital platform that consistently delivers exceptional customer experiences. Combining Hexaware's highly-evolved delivery experience with the all-in-one, composable Genesys platform will offer clients the potential to transform their existing customer service operations from cost center to revenue generator. The partnership leverages the strengths of two companies with similar empathy-driven and human-centered approaches to create satisfying and personalized connections across multiple channels.