Q3 2020 trading update
Highlights
· Return to profitability driven by continued positive momentum in
operational performance.
· Strong collections effectiveness improved to 95% of pre-Covid expectations
in Q3.
· Prudent relaxation of credit settings resulted in a 55% increase in credit
issued in Q3 compared to Q2.
· Group annualised impairment as a percentage of revenue 38.1% (HY
2020:37.5%); improved underlying impairment performance
· Strong capital and short-term liquidity position - £348 million of cash and
headroom on current debt facilities.
· Remain committed to the health and safety of our colleagues and customers,
and well-developed contingency plans for Covid-19 second wave in place.
· 2021 Eurobond exchange offer launched today alongside a consent
solicitation process for our SEK and sterling bonds.
"I'm very pleased to report that the business returned to profitability in Q3. All our key performance metrics continue to improve, with collections effectiveness now at 95% of pre-Covid expectations, higher credit issued, improved underlying impairment and a strengthened equity to receivables ratio. We have also made significant progress on our key objective to refinance the 2021 Eurobond and today launched an exchange offer for the 2021 Eurobond and a consent solicitation process for the Group's two other bonds. On completion, this will provide the foundation on which we will continue to enable financial inclusion of underbanked and underserved customers by fulfilling their credit needs responsibly, and in turn, deliver long-term growth and value to all our stakeholders. We are continuing to provide a safe and supportive work environment for our teams so they are able to serve our loyal customers with confidence during this uncertain period."
Group Q3 overview
The Group delivered a progressive improvement in operational performance and was profitable on a pre and post exceptional item basis in Q3, as the actions we have taken during the previous months help to propel the business back to a more normalised trading footing.
The positive momentum in collections effectiveness enabled further prudent relaxation of our credit settings which resulted in credit issued in Q3 being 55% higher than the previous quarter. This was a contraction of 49% year-on-year in Q3. We expect to further increase credit issued in the coming months, rebuilding our receivables portfolio whilst maintaining strong credit quality disciplines.
As reported in our 2020 half-year statement, the application of IFRS 9 to Covid-related business impacts had a significant adverse effect on the Group's impairment charge in the first half of the year. At the end of Q3, annualised impairment as a percentage of revenue at 38.1% was broadly stable with the 2020 half-year result and comprised an increase in European home credit (driven by one-off factors outlined in the European home credit section below) partially offset by improvements in both
Funding, net cashflow generation and balance sheet
The Group continues to be very well capitalised and our equity to receivables ratio further strengthened to 56% at 30 September from 51% at
Our robust collections performance, the effective management of credit issued, the impact of cost reductions and the receipt of £45 million in respect of the finalisation of the Polish tax dispute resulted in net cash-flow generation of £143 million during the third quarter. The Group's non-operational cash balances and headroom on current debt facilities totalled £348 million at the end of the quarter.
As reported in our 2020 half-year statement, the full effect of Covid-19 is likely to temporarily affect our covenant tests in the short term. Discussion with our banks on appropriate covenant amendments is progressing and we have received credit committee approvals which secure approximately £123 million of bank facilities. This will provide the Group with an appropriate level of funding flexibility following a successful exchange offer.
We are today announcing an invitation to holders of our €397 million Eurobond 5.75% due
Business division performance review
European home credit
The operating performance of our European home credit businesses improved during Q3 as Covid-related government restrictions were eased or lifted from June onwards, and agent activities returned to near pre-Covid levels. Credit issued contracted in Q3 by 39% year on year which is a significant improvement on the reduction of 64% reported in Q2. In September, credit issued increased to 70% of our pre-Covid expectations. Annualised impairment as a percentage of revenue at Q3 2020 increased by 3.6 ppts to 32.5% since the half year (HY 2020: 28.9%). An underlying improvement in impairment of 1.8 ppts driven by the continuing progression in operational performance was offset by the one-off impact from the proposed extension of the Hungarian debt repayment moratorium and the timing of debt sales, which together added 5.4 ppts to the annualised charge.
Our
IPF Digital
IPF Digital's credit issued contracted in Q3 by 70% year on year (62% excluding
Regulation
The Hungarian Prime Minister signalled the government's intention to extend its temporary debt repayment moratorium for certain customer groups until
Outlook
We are pleased with the operational performance delivered in Q3, evidenced by progressive improvements in our collections effectiveness and the increased volumes of credit issued. Our return to profitability is as a result of the actions taken in the first half of the year to protect our people and the quality of our portfolio and the work we did to significantly reduce our structural cost base. We prudently expect a modest reduction in collections effectiveness as we enter the winter period but will continue to increase credit issuance to rebuild our receivables portfolio whilst managing overall credit risk. The bond exchange offer and a consent solicitation process launched today will provide the foundation on which we will continue to enable financial inclusion of underbanked and underserved customers by fulfilling their credit needs responsibly, and in turn, deliver long-term growth and value to all our stakeholders.
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