JD com : Reserves Exclusive Service Zones for Elderly People in Its Offline Stores
November 26, 2020 at 07:01 am EST
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by Yuchuan Wang
JD has set up exclusive service zones to ease the shopping experience for the elderly in its nationwide offline stores including JD Home Appliance stores, JD Computer and Digital stores, JD Pharmacy, Seven Fresh, JD Convenience stores and more.
Technology is making people's lives even more convenient and comfortable. 'But for most elderly people, they may have been isolated from many life scenarios due to the difficulties of using intelligent technology,' said Jun Liu, head of JD Home Appliance stores. 'In order to give the elderly equal rights to enjoy the convenience brought by technology and smart devices, JD is launching exclusive service zones in offline stores.'
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JD's staff will facilitate and educate elderly people with shopping procedures and usage of smart products, such as providing help in using digital products and home appliances, data downloads, digital payments, online ordering and more. In JD Pharmacy, staff will also provide detailed knowledge of medicines, and help the elderly navigate using the app to buy medicine and consult doctors online.
(yuchuan.wang@jd.com)
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JD.com Inc. published this content on 26 November 2020 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 26 November 2020 12:00:10 UTC
JD.com, Inc. is the No. 2 Chinese consumer Internet sales platform. In parallel to this activity, the group has developed a marketplace to connect third-party sellers with customers. Net sales break down by activity as follows:
- sale of products (85.7%): consumer electronic goods and electrical household goods (60.4% of net sales; computers and peripherals, digital products, mobile phones, TVs, players, loudspeakers, cameras, digital video cameras, games consoles, etc.) and other (39.6%; clothing and accessories, household goods, luxury products, home accessories, personal beauty products, cosmetics, food, media products, leisure goods, sports equipment, etc.);
- services (14.3%).
JD.COM, INC. 
