Keywords Studios have announced a new collaborative partnership to better support the Trust and Safety needs of game studios of all sizes. The collaboration aims to help Keywords' Trust and Safety clients maximize Modulate's ToxMod technology, while equipping Keywords Studios' superhero moderators with cutting-edge tools to drive a fun online gaming experience for players. ToxMod is a proactive voice moderation platform that uses machine learning and AI to combat online toxicity, streamlining and protecting moderation teams and enabling community and moderation teams to build healthier online communities.

As Keywords Studios and Modulate deepen their collaborative relationship, the focus remains on harnessing the scalability and accuracy of AI to augment the capabilities of human intelligence - creativity, empathy, and passion. In the realm of community moderation, AI can significantly enhance the efficiency and reach of moderation teams. It can quickly analyze vast amounts of data, identify patterns, flag potential issues and help protect players in a timely manner. However, it is the human moderators who bring the nuanced understanding of context, empathetic communication, cultural sensitivities, and a game's mechanics and code of conduct that are crucial in managing online communities effectively.

This understanding of the synergy between AI and HI forms the basis of this partnership. Keywords' Innovation team aims to maximize the use of AI technologies like ToxMod to foster healthier online communities and provide a safer working environment for their superheroes.