KLM Royal Dutch Airlines (KLM) and Boston Consulting Group (BCG) have announced Virgin Atlantic Airways has appointed the partnership to support the airline in optimizing and digitizing operations. The KLM-BCG partnership has developed, implemented and marketed a suite of Operations Decision Support (ODS) tools based on artificial intelligence (AI), machine learning, and advanced optimization techniques. These tools will maximize operational performance for Virgin Atlantic by assisting both on the day of operations and in the planning phase. To minimize the number of disrupted passengers (e.g. limiting the number of missed connections) these tools will suggest how to manage last minute events such as bad weather by combining data on available fleet, passenger travel plans, maintenance schedules, crew schedules, and gate availability. Additionally these tools will assist in creating a flight schedule that is designed to minimize delays by predicting where disruptions in the network are most likely to occur. An in-house ODS team, consisting of business partners, data scientists, and software engineers will be set up at Virgin Atlantic. This team will be responsible for the continuous improvement of the tools in the long run as well as the development of new tools and use cases.