LeadDesk launched its new LeadDesk Talk app on the Salesforce CRM system's AppExchange marketplace. The app brings customer service and sales teams a high-quality voice and SMS messaging channel within Salesforce. The LeadDesk Talk application allows Salesforce users to make and receive calls and send text messages to contacts in their CRM system.

The app works directly within Salesforce. The app leverages LeadDesk's global call platform, which enables uninterrupted calls with high audio quality in all situations.