LiveWorld Launches New Digital & Social Media Solutions for Hospital Marketing
October 21, 2021 at 02:13 pm EDT
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LiveWorld, Inc. announced new agency services and capabilities to address the most demanding hospital marketing challenges. The company?s proven approach and expertise enables hospitals to acquire, connect, and bind consumers to hospitals with breakthrough creative, and healthcare communities to drive behavior change and moderation to protect and enhance brand reputation. LiveWorld solutions address these specific challenges and industry dynamics: Shift to social media driven (Word of Mouth) decision-making; Shift to consumer-centric marketing and customer care as a key decision factor; Influence of digital and social media on physician hospital choice; New digital advertising tracking & privacy policies require hospitals find new ways of connecting with patients; Economics demanding more profitable revenue and new models to scale FTE costs. Partnering with leading healthcare, pharmaceutical, and hospital brands, LiveWorld has led the way in helping institutions understand, analyze, and execute campaigns in this new, evolving environment. The agency?s team is staffed by experts in digital and social media with healthcare marketing and advertising experience in 20 therapeutic categories. LiveWorld service areas of specialization include: Campaign strategy, research & planning; Creative concepting, design & production; Online healthcare community development; Social media marketing & advertising services; Healthcare chatbots, apps & virtual assistants; Content moderation & community management; Social listening and reputation management.
LiveWorld, Inc. is a digital agency specializing in social media and technology solutions. It provides consulting, strategy, and creative along with human agents for moderation, engagement, customer care, and adverse events management and conversation management software, and chatbots for digital campaigns and social media programs. Its solutions include digital agency services, moderation services, adverse events management and social customer service. Its digital agency services include strategy, research and planning; technology and digital solutions; process consulting; design and production; conversation engagement, and insights and analytics. Its social media moderation services are designed to handle multi-language brands. Its adverse events management services include 24/7 brand protection; real-time AE detection and review; escalation and routing, and escalation and routing. Its clients include various brands in pharmaceuticals, healthcare, and financial-travel services.