Martello Technologies Group Inc. announced at Enterprise Connect 2023 new Microsoft Teams Room monitoring and analytics capabilities in Vantage DX V3.10. The solution can now deliver end-to-end visibility into the performance of any number of Microsoft Teams Rooms and devices to improve the hybrid meeting experience. Vantage DX is the only comprehensive, out-of-the-box performance monitoring solution for Microsoft Teams. Martello is providing demos of Vantage DX at Booth #1004.

Microsoft Teams Rooms facilitate better meeting experiences in today's hybrid workplaces. They deliver inclusive meeting experiences that put in-room and remote attendees on an equal footing, with high-quality audio and video devices to help everyone be seen and heard, regardless of location. Microsoft Teams Rooms represent an investment not only in technology but real estate and are often used by VIPs in mission-critical meetings.

More than 60% of the Fortune 500 have already chosen Microsoft Teams Rooms to connect internal and external stakeholders across the hybrid divide and according to Microsoft, there are more than 500,000 active Teams Rooms devices, up 70% year over year (January 2023). As Microsoft Teams Rooms become a critical part of the hybrid meeting technology stack, managing them for optimal performance is challenging for IT and audio-visual (AV) teams. The number of Microsoft customers with more than 1,000 rooms has doubled, which means thousands of devices and the network infrastructure they operate on must perform optimally for meetings to run smoothly. IT teams can spend hours trying to find the root cause when there is a problem with a Teams Room meeting.

Martello Vantage DX improves Microsoft Teams Rooms Management, reducing the time spent troubleshooting problems from hours to minutes. The solution can also position IT and AV teams to proactively detect and fix problems before they can impact meetings. Vantage DX 3.10 brings new dashboards to simplify the management of Microsoft Teams Rooms with the following capabilities: Know if an MTR is performing poorly – before users complain.

Ensure MTR devices are working optimally - know if a device is actually online or requires a software update and quickly troubleshoot issues. Streamline MTR management to reduce time spent troubleshooting performance and redirect IT resources to where they will have a greater impact. Know which of MTRs are the busiest and closely monitor them for performance.

Deliver maximum ROI on MTR investment and ensure VIP meeting satisfaction.