Medibank Private : Notice of Annual General Meeting 2021 (PDF - 1,404 KB)

Notice of Annual

General Meeting

2021

About Medibank

At Medibank, we believe in Better Health for Better Lives. For 45 years, we've been supporting millions of people in Australia as one of the leading private health insurers. We're also changing into a health company as we provide people with greater support to manage their health and wellbeing.

We're doing this by offering more choice to customers about where they can receive their care, more control over what they pay for it and innovating to provide greater access to preventative healthcare. We're partnering with leaders in the health sector

• doctors, hospitals and research institutes - building new care options that deliver quality care, and we're helping to reform Australia's healthcare system so it can continue supporting all Australians. We also offer other insurance, including travel, pet and life, to make things easier for our customers - because everyone deserves to live their best quality of life.

Purpose

Better Health for Better Lives

Vision

Everyone in Australia deserves to live their best quality of life

- for themselves, their communities and future generations

	Strategic pillars
Focus on our	Grow our core	Transform into a
customers and people	business	health company

	Our business
Health Insurance	Diversified Insurance		Health Services
	Travel		Health and wellbeing
Health, Support, Value			and preventative programs
	Pet		Clinical homecare
	Life		Primary care investment and
	health system navigation support
Simple, Easy, Affordable	Car and home	Fund short-stay,no-gap programs
	Values
Customers First	Show Heart	One Team	Own It, Do It

Medibank

Dear Shareholder

We are pleased to invite you to attend the annual general meeting ("meeting" or "AGM") of Medibank Private Limited ("Medibank") to be held on Thursday 18 November 2021 at 10.30am (Melbourne time). Given the current COVID-19 pandemic, the meeting will be held virtually via web.lumiagm.com(meeting ID

356-107-868). Online registration will commence one hour beforehand at 9.30am (Melbourne time).

AGM details

As a result of the ongoing COVID-19 pandemic and associated restrictions on travel and gatherings, and to protect the health and safety of shareholders, employees and the community, the Board has decided to again conduct the AGM online

this year. Shareholders will not be able to physically attend the meeting; however, we encourage all shareholders to participate virtually.

Shareholders and proxyholders can watch the AGM live in real time on the Lumi online platform. All attending shareholders will be given a reasonable opportunity to participate in the AGM including a right to vote and to ask questions or make comments, both verbally and in writing. Information on how to participate, including system requirements, logging in, and how to vote and ask questions, is provided on page 6 of this Notice of Meeting and in the Virtual Meeting Guide on pages 14 to 17. You can also find this information on Medibank's website at medibank.com.au/investor-centre/annual-general-meeting.

The meeting will be webcast live and may be viewed at medibank.com.au/investor-centre/annual-general-meeting.The webcast will also be available on Medibank's website shortly after the conclusion of the meeting together with the presentations and voting results. Non-shareholders may view the AGM via the webcast.

If you are unable to attend the meeting, I encourage you to submit your voting instructions by:

• following the instructions on the front of the proxy form to lodge your proxy electronically atinvestorvote.com.au; or
• completing the personalised proxy form and returning it to Medibank's share registry. The completed proxy form must be lodged electronically or be received by no later than 10.30am (Melbourne time) on Tuesday 16 November 2021.

This Notice of Meeting sets out the details of the items of business of the meeting, as well as voting instructions and explanatory notes.

At the AGM, Chief Executive Officer, David Koczkar and I will review the operations and performance of Medibank for the year ended 30 June 2021. There will be an opportunity for shareholders to ask questions about matters relevant to the business of the meeting or about Medibank generally. We encourage your participation at the meeting and look forward to providing an informative program.

I hope you are able to join us virtually at the AGM, and thank you for your support as a shareholder.

Yours sincerely

Mike Wilkins AO

Chairman

Notice of Annual General Meeting 2021 1

2021 highlights

Customer

3.7m

total customers

at 30 June 2021

27.3%

market share

(up 37 basis points in FY21)

c. $300m	82,500 (+4.6%)
total COVID financial support	reported net resident
to date - includes $103 million	policyholder growth
customer give back
37.1 (+5.3) Medibank
c. 760k
43.0 (+1.8) ahm
customer advocacy	interactions with Live Better
(average Service NPS)	Rewards and Activities

$5.6b(+2%)

Services supported

25.9m+

430k+

1.1m+

in claims paid

hospital admissions

extras services

surgical procedures

to customers

Health services

$63m c.7,650(+32%) c.133k (+51%) 95 900+

preventative health investment

customers used

customers engaged

Myhealth

patients used

Medibank at Home

with Member

GP clinics

My Home Hospital

Health Services

since January 2021 launch

All data is presented on a statutory basis

2 Medibank

Our performance

$441.2m(+39.8%)

cents

cents

6.9 per share

12.7 per share

Group net profit after tax

final ordinary dividend

total ordinary dividend

from continuing operations

fully franked

fully franked

$6,680.3m $283.8m $120.0m

Health Insurance

Medibank Health

net investment

segment revenue

segment revenue

income

2021 segment

94.5

5.5

c. $20m

Composition of

%

%

operating profit

$538.6m

$31.4m

in productivity

Health Insurance

Medibank Health

savings

83%	3,866	including around
1,400
employee engagement	employees	health professionals
	Headcount at 30 June 2021

Notice of Annual General Meeting 2021 3